Thank you for the refresher! I'm in a new top leadership role and already have to address a problematic team leader. 🤨 I tend to not want to hurt others' feelings and am guilty of sugar coating my feedback. I needed to be reminded that this doesn't help the person or effectively address the problem. I will work on this! 👍
Well done. I also find if your feed back is structurally consistent everytime, it doesn't seem as offensive. Positive or negative. Behavior, impact, correction/assurement If you're positive and negative feedback is consistent, it's also much easier to document. At least for me it is.
This is so helpful! I learned the whole positivity sandwich technique before, but now I can see how that can cause confusion. Your video helped me to see how the positive part in being clear with negative feedback is providing the support for the person along their journey! ❤️
This is some really good advice, thank you :) I know this isn't a one-size-fits all solution you're providing and that they're guidelines to keep in mind, but how do I ensure my team member does not feel offended by the negative feedback? There will surely be people who see that you're giving them feedback for their improvement, but at the same time, certain people will be offended, because we're all humans and humans are an emotional, social species. That sometimes leaves me unsettled. Also sometimes as a leader, you just have so much going on that dealing with one person and their one specific problem ends up not being as high in your priority list as you'd like. How do you deal with that?
This is a great question. To make sure they don't feel offended by your feedback, express that you're giving that feedback because you want to help and support them. You see they have great potential and if they do xyz, you know it will help them [become more efficient/communicate better/get promoted] (whatever the result could be). But you can only go so far in trying to help them see that it's for their benefit and they shouldn't be offended. Some people just can't take any feedback at all.
I believe that this information can be used in any situation....Many times we employ people to help us around the house....Many times we need to let them know how they can be more helpful fot us.
Thank you dear Kara! As an employee and lead of some projects I always have that kind of mindset when it comes to working with people and giving right info to managers for my proper actions. What, Why and What If logic is something that is being used in decision making as well. Your videos are really good, I wish you all success that you deserve with your work you gave us! Much appreciated.
I'm so glad you found this video helpful Ana! And yes, you're right, the what - why - what if formula can be used in so many situations including decision making. Thank you so much for the time you take watching my videos!
02:21 I know this video is targeted at workplace scenarios, and productivity is the priority... But I do feel like patience can go a long way... Long therm that is..
In my opinion, sugracoating and alternating positive and negative feedback are not the same thing. Sugarcoating is when I tell someone what they have done wrong, and then I add " but don't worry, it's not that bad". That's confusing. However, if I alternate positive and developmental feedback, as long as everything I say is factual and valid , the person gets a complete idea of how they are doing. If it's in an "end of year review " context, just make sure you mention the actual rating, and don't assume they understood from the discussion. ❤
Hi Pratibha, thank you for your message and for watching my videos. I'm glad to hear they're helpful for you. I don't teach how to improve English communication skill on my channel. However, simply by watching the videos (with/without captions) you can pick up business level English. Other than that, there are many channels on YT that teach specifically English communication skill.
Thank you for the refresher! I'm in a new top leadership role and already have to address a problematic team leader. 🤨 I tend to not want to hurt others' feelings and am guilty of sugar coating my feedback. I needed to be reminded that this doesn't help the person or effectively address the problem. I will work on this! 👍
living abroad of my motherland ..it's so sweet to notice my lovely Minsk on 21-22 sec of the video😍😄
Great video! Truly covers what is important while giving constructive feedback
Well done.
I also find if your feed back is structurally consistent everytime, it doesn't seem as offensive. Positive or negative.
Behavior, impact, correction/assurement
If you're positive and negative feedback is consistent, it's also much easier to document. At least for me it is.
i love how you give specific examples, very easy to understand
This is so helpful! I learned the whole positivity sandwich technique before, but now I can see how that can cause confusion. Your video helped me to see how the positive part in being clear with negative feedback is providing the support for the person along their journey! ❤️
It’s not negative feedback. It’s developmental feedback.
This is some really good advice, thank you :)
I know this isn't a one-size-fits all solution you're providing and that they're guidelines to keep in mind, but how do I ensure my team member does not feel offended by the negative feedback? There will surely be people who see that you're giving them feedback for their improvement, but at the same time, certain people will be offended, because we're all humans and humans are an emotional, social species.
That sometimes leaves me unsettled. Also sometimes as a leader, you just have so much going on that dealing with one person and their one specific problem ends up not being as high in your priority list as you'd like. How do you deal with that?
This is a great question. To make sure they don't feel offended by your feedback, express that you're giving that feedback because you want to help and support them. You see they have great potential and if they do xyz, you know it will help them [become more efficient/communicate better/get promoted] (whatever the result could be). But you can only go so far in trying to help them see that it's for their benefit and they shouldn't be offended. Some people just can't take any feedback at all.
I believe that this information can be used in any situation....Many times we employ people to help us around the house....Many times we need to let them know how they can be more helpful fot us.
That's very true. It can be used in a variety of situations.
Thank you dear Kara! As an employee and lead of some projects I always have that kind of mindset when it comes to working with people and giving right info to managers for my proper actions. What, Why and What If logic is something that is being used in decision making as well. Your videos are really good, I wish you all success that you deserve with your work you gave us! Much appreciated.
I'm so glad you found this video helpful Ana! And yes, you're right, the what - why - what if formula can be used in so many situations including decision making. Thank you so much for the time you take watching my videos!
Jkkj jjj
The concept is very interesting, learned a lot。thank❤
What do you recommend if they are performing both good and poorly in regards to different elements of their job?
3:23 example of feedback
02:21 I know this video is targeted at workplace scenarios, and productivity is the priority... But I do feel like patience can go a long way... Long therm that is..
Excellent
Thanks kara
Share how to deliver feedback to senior stakeholders or manager about their poor leadership .
In my opinion, sugracoating and alternating positive and negative feedback are not the same thing. Sugarcoating is when I tell someone what they have done wrong, and then I add " but don't worry, it's not that bad". That's confusing. However, if I alternate positive and developmental feedback, as long as everything I say is factual and valid , the person gets a complete idea of how they are doing. If it's in an "end of year review " context, just make sure you mention the actual rating, and don't assume they understood from the discussion. ❤
Hey Kara, your videos are very helpful. Can you please suggest, how to improve english communication skill?
Join a toastmasters club nearby your area.
Hi Pratibha, thank you for your message and for watching my videos. I'm glad to hear they're helpful for you. I don't teach how to improve English communication skill on my channel. However, simply by watching the videos (with/without captions) you can pick up business level English. Other than that, there are many channels on YT that teach specifically English communication skill.
Great video
Thanks very much Eric!
I like your idea.I am tamil nadu Kara sister
Thank you so much Banu!
Great video. What is your accent?
Thank you! I'm Australian 😁
It's too wordy. It would be better if the video gets to the point faster.