This MIGHT be the best NAS on the market.
ฝัง
- เผยแพร่เมื่อ 28 พ.ค. 2024
- Stop data brokers from exposing your personal information. Go to my sponsor aura.com/hardwarehaven to get a 14-day free trial and see how much of yours is being sold
CORRECTIONS / UPDATES:
1. It looks as if I was wrong on the timeline of the $5 Deposit. It's no longer available and I'm really sorry for mentioning it in the video. That is my mistake and I'll try to do better!
2. I forgot to make a last minute fix, but UGreen said that email updates will be added in a later update.
3. I've reached out to UGreen again for clarification on the "warranty void" sticker. Here is the response: "Since the location of the equipment is relatively important if the user disassembles or assembles it, there is a high probability that the equipment will malfunction, so UGREEN has put this label on it to warn users. What we actually want to express is that UGREEN will no longer provide the service for any malfunction or damages resulting from overhaul, modification, or disassembly performed by any agency or individual not authorized by UGREEN. But if the problem has nothing to do with user disassembly, UGREEN will still provide the warranty service."
► Want to support the channel and unlock some perks in the process?
Become a RAID member on Patreon or TH-cam!
🔓 Patreon: / hardwarehaven
🔓 TH-cam: / @hardwarehaven
Ugreen NASync DXP4800 Plus: kck.st/3x3xoz0
3/28-5/9: Up to 35% OFF during 3/28-5/9
Check out these great creators!
► @aChairLeg
► @nascompares
---------------------------------------------------
Music (in order):
"Hardware Haven Theme" -Me ( • Hardware Haven Theme M... )
"CRENSHAW VIBES" - GARRISON ( / garrison-brown )
"Sunshower" - LATASHÁ( / best-music-pro.. )
"If You Want To" - Me
---------------------------------------------------
🎥 Curious About the equipment I use to make my videos?
Click Here ► hardwarehaven.media/gear
---------------------------------------------------
Timestamps:
0:00 A NAS from UGreen?
0:46 Sponsor - Aura
2:21 Why am I talking about this?
2:53 Kickstarter
3:50 Disclaimer/Transparency
4:21 Specs and Build - NASync DXP4800 Plus
6:57 My initial experience
8:32 Setting up storage and shares
9:28 Software Update
9:58 App Center
10:40 Sync and Backup
11:48 Photos app and file manager
12:51 10GbE & SSD Cache
13:59 RAM Upgrade
14:20 Missing features and quirks
15:41 3rd Party OS?
16:08 Teardown and SSD Swap
17:31 Attempting to install TrueNAS
19:06 Proxmox / Virtualization
19:30 HWA Transcoding in Jellyfin
19:46 Windows 11 & Cinebench
20:30 System Power Draw & CPU Temps
21:40 My thoughts and recommendations - วิทยาศาสตร์และเทคโนโลยี
CORRECTIONS / UPDATES:
1. It looks as if I was wrong on the timeline of the $5 Deposit. It's no longer available and I'm really sorry for mentioning it in the video. That is my mistake and I'll try to do better!
2. I forgot to make a last minute fix, but UGreen said that email updates will be added in a later update.
3. I've reached out to UGreen again for clarification on the "warranty void" sticker. Here is the response: "Since the location of the equipment is relatively important if the user disassembles or assembles it, there is a high probability that the equipment will malfunction, so UGREEN has put this label on it to warn users. What we actually want to express is that UGREEN will no longer provide the service for any malfunction or damages resulting from overhaul, modification, or disassembly performed by any agency or individual not authorized by UGREEN. But if the problem has nothing to do with user disassembly, UGREEN will still provide the warranty service."
I wrote my comment 1h before this one.. .so.
1: I hope you... learnt something about dealing with kickstarter project and... "new kids on the block" products, like this NAS family is for uGreen. It's an interesting experience, IMVHO. And if they'll allow you to keep the device with disks for more time (18 months?), maybe could be a interesting idea for videos, about the evolution of the software and the market reach of the "full fledged" (ish) product. It they won't, I question about the marketing commitment and segment wish to... break in.
2: expainding reasoning... I find the reversed fan flow quite strange and not ideal. It works on one hand (fresher air will reduce the heat of SoC and electronics) but on the other hand any kind of rack-oriented hardware works the other way around. You put the device into any "not it" closet? Not an issue. You put in any kind of closed rack space with other devices? Will suck heated air from the back of the rack (and upper venting-holes and fans won't be as effective)
3: kudos for the upgrade layout. It's quite faster than other devices
4: "eeww" for accessing internals. QNAP and Synology are far faster, easier and with less screws/parts to remove for accessing the internals.
"They sent me the product to review"
Bro, this is an advertisement. Lying about this is a violation of youtube ToS. Please fix this in a reuploaded video.
@@GsrItalia yeah very weary....once bitten twice shy
@@runed0s86 If it's an advertisement, they sure didn't get their money's worth. Trust me, if a brand wants you to advertise, they wont let you say that their business practices are stupid, that their software is way behind the competition, or that you have trouble recommending it lol.
Hey I have one question, is there any chance that any of you TH-camrs will do a review of the 6-bay variant of this NAS? I'm more interested in knowing the performance of the more powerful unit along with whether or not link aggregation is possible with its dual 10GbE ports. I just find it a bit surprising that UGreen only seems to have sent out this specific 4-bay variant along with the all flash variant for review since there doesn't seem to be a single mention of the 6-bay or other variants anywhere else.
The NAS everybody has seen everywhere in every channel. 😂
I mean it looks awesome if you can install TrueNas
That's true, but the video is absolutely worth it. I was very pleased with it.
@@Kevin-oj2uoBetter to run UnRAID or OMV on it. TrueNAS is kinda useless without good ECC RAM to enable some of the higher-level features, such as deduplication.
It's everywhere. I kind of don't trust this NAS now
@@alexbright7735 They must have dumped a shitload of money on all those reviewers.
Ugreen marketing team put in the work.
Let's hope the development team did too or this won't be a happy ugreen ending
Should have put as much effort into the software. Now it looks like marketing will have to go into damage control.
@@KameraShy All they have to do before it officially released is offer a barebone version with no OS and they can avoid a bunch of headaches, reduce their development team and sell products that everyone wants.
The majority of people who know what a Network Attached Storage is are the same group of people who like the flexibility of choosing their own software. So all they have to do is undercut the likes of QNAP and Synology and produce a NAS with no OS included.
Just stick a UGREEN boot image in the bios and list off a bunch of recommended operating system software from a boot menu for users to choose from and offer no warranty on the software. Better still just offer a OS repo boot menu that also allows us to add our own repos from github. 😅👍
It would be a little dream machine for the tech community. 😜
They could fire a bunch of software developers and save money that way and allow their smaller team to slowly develop a decent OS down the road in the back ground. Maybe just include their OS in their basic bottom of the range models for people who just want something basic. 🤔
Finally someone get it, put a fan as big as it can fit. Tired of 500$+ systems with a 40mm "cheapest I found" fan.
Yeah shes a big gal haha
@@HardwareHaven Hey can you test a be quiet fan and see how temps and noise levels stack up? This might be an awesome home server. Also, Ugreen should really put BIOS/Boot Menu shortcuts in
But if installing a different OS requires cutting that tape to access the hard drive, will they still honor the hardware warranty? You need to press them on that specific fact and update us with a response please. Don't let them get away with being vague.
That's a fair point! I'll see what I can get from them and try to post in a comment/description.
@@HardwareHaven so in new york anyways thos stickers are no loger legally binding in any way - like, the courts have said to manufacturers yyyeeeaaa thats not your get out of jail free card so for instance i can shuck a drive and use that drive in a server and the drive itself STILL needs to be warranteed.....in NYS.....no idea about elsewhere
They will definitely get in trouble if they try to enforce the warranty stickers in Europe, in any way. If you see them in a product, don't worry, you can cut right through them without issue.
@@OsX86H3AvY I'm pretty sure shucking a drive does not qualify for continued protection. What you ARE protected for is making your own or third party repairs. Dismantling the device and reusing part of it in a different application is not covered.
To the people saying it's illegal and totally fine to cut through it:
Technically yes, but like I said in the video, if UGreen decides to not honor it... what do you do? I am not saying I agree with that. There needs to be more options for consumers to report that behavior with actual concequences. But at least in the US, there aren't really. I only say what I say to try and protect my audience from getting screwed over.
Great review. One thing I noted from another reviewer's video is that you can get the NAS into the UEFI setup by SSHing in and mounting the EFI partition of the preinstalled UGOS SSD, and then rename the EFI folder to something else so the UEFI BIOS doesn't detect it as a bootable drive. Once you reboot you'll automatically be dropped into the setup or any other bootable device you have attached. This seems to resolve the ambiguity in UGREEN's statement about installing a different OS since you don't need to disassemble the NAS and break the warranty sticker, and it's completely reversible if you don't wipe the UGOS SSD.
Oh that's smart. Who's video?
@@HardwareHaven Was TwoGuyzTech, towards the end of their video.
Sadly the turkey solution which not good enough when out of the box and we still need to manually bypass that thing
It will be a nice 4bay+3nvme thing , maybe ugreen consider selling a hardware only version ? I am not interested to the still raw OS ( hell kitchen - it still raw )
Oh nice!
It is also technically possible to reboot into UEFI firmware setup from running system, but I don't know if stock UGOS has any commands with that capability.
(For example, under systemd, systemctl reboot --firmware-setup will reboot into setup menu, and GRUB bootloader can also do that)
TrueNAS support? Checked.
External power brick? Checked.
Replaceable SSDs? Checked.
Generous ports? Checked.
Proxmox compatibility? Checked.
Sounds worth the price.
Under the 1975 Magnuson-Moss Warranty Act, the Feds mandated that you can open your electronics without voiding the warranty, regardless of what the language of your warranty says. Also them requiring a EULA which I guarantee has some clause that it can change at any time. Then they can at a later date state that they can use your data that is on your own file system.
BUT ... the issue then becomes how to force the company to honor the warranty if they just flat out refuse. For small potatoes, that would generally mean state small claims court . However, they may introduce other roadblocks such as the warranty stipulates arbitration in a location far removed from the customer. Those provisions exist in warranties and have been upheld by the courts.
They're really not that sophisticated. Just look at the typos in the UI and the ugly font which I explained in my other comment.
I’m a simple guy. I see Hardware Haven, I click.
Fr
TH-cam is FLOODED with Ugreen NAS videos at the moment.
sounds like theyre just saying "pretty please we spent a metric facktun of resources on our OS so PLEASE use OUR OS instead mmkay? these lil NAS boxes are neat, not sure id want that CPU for PVE but for some Docker containers its probably pretty good
yeah i guess they seem pretty proud of their os
I live in Shenzhen, China, where this company is located...I myself didn't know that they also have NASes.
Wish I had that hardware with Synology's DSM software...
You can install DSM on whatever hardware you have. There's a tool for this
It is to note that the kickstarter is only avaiable in the USA and germany. So only about 5% of people can get one right now if they want.
Damn, you're right. That sucks. :(
Specs look great would only buy if I could replace the os with TrueNas.
At the non-kickstarter price, I'd rather just pick up a Synology if I needed an off the shelf NAS. I don't really think other OS support is that important for that kind of device. I would build something myself in that case.
And the way every youtuber and their dog is putting out ad videos for these things is also putting me off the entire company.
A couple things just to clarify:
1. This wasn't sponsored (at least not by UGreen lol)
2. There's no real way for creators to know when other creators are or aren't covering the same topics. UGreen clearly made a big push, but I suggest not being frustrated with creators you like because of it. We don't really know lol.
@@HardwareHaven Sorry, didn't mean to imply that you or any other youtuber is doing anything bad! And your video went into more depth than others, so that's appreciated!
But I'm still iffy on the company itself. 😅
For sure! I wouldn't buy it in kickstarter either personally. Also, I would argue I didn't go into depth as much as some others ie: NASCompares and Apalrds Adventures. Worth checking those out!
I have yet to see a positive review of the thing.
If you like to overpay for hardware, sure, go with Synology.
A very interesting product. Your is the first video I watched on it so I can't give you a comparison score. But as always, I appreciate your style and your attention to detail.
It’s not a NAS but DarkRock released the Classico Storage Master PC case with room for 10 3.5in drives and 3 2.5in drives, all in one case. For $90.
Oooooh.... I might've just ordered one.
Daggum! One heck of a home server case right there...has it all and for dirt cheap!
Oh is it that new? Just ordered that case for my first attempt at building a home server. Looked really promising for the price.
Great vid! FYI Coolermaster has used this type of drive mounting for 3.5” drives for years, it’s solid but often overlooked.
I've been procrastinating on getting a NAS for the better part of a decade. Maybe longer actually... What is time anyway? I saw the kickstarter and after spending a few hours watching tons of videos about this I decided to pull the trigger. Clearly their strategy is working haha! Sounds like the hardware is great, the software isn't there yet, but with some effort you can get better software installed. I did leave feedback (along with MANY others) on the Kickstarter about how important it is that third party OS is EASY to install, not just possible. It's hard to say from their response if they're planning on actually making it any easier however since they pretty much gave the same response as in your emails. That being said I work in IT but at home I don't tend to tinker as much any more. If the software works for my use-case by the time I get my hands on it I'll probably just use it as is. It would be a shame for such fantastic hardware to be hobbled by crap software though. I don't think UGreen wants to sink their currently positive reputation over that so fingers crossed!
Thanks so much for testing Proxmox -> PCIe passthrough -> TrueNAS [Scale] with this, as I backed the 8-bay model hoping I could use it for that purpose, as I think that hardware is a damn good deal at $899 (plus, every DIY NAS chassis I can find has at least one thing that pisses me off >_>, why can't we just have an 8 bay NAS chassis with a hotswap backplane, fan(s) that are at least 120mm, full mATX support, room for PCIe cards, good ventilation, etc., full ATX power supply support with 8 drives, etc.?).
I got the early bird pricing as I heard it was temporary, and I figured if they clammed up about supporting other OS's I could just cancel the pledge, so there wasn't much risk. You testing that makes me feel considerably better about it, so hopefully they send the 8 bay units out to reviewers before launch as I'm really curious about how that hardware tests.
An intuitive and user-friendly interface for configuration, management, and monitoring may be provided with the Ugreen NASync DXP4800 Plus, making it easier for users to set up and maintain their NAS system without requiring advanced technical expertise.
I've used quite a bit of Ugreen tech over the years, many cables, dongles and adapters. They started out just about doing the job, to now, being excellent.
So I was interested to see that they are making several NAS enclosures. I can't afford one just yet, but it's on my list of things to get.
I plan to get a NAS at some point. I like the idea of having all of my data in one spot and have it run data integrity checks and save older versions of files, etc. And from the NAS you can have it periodically save backups to extra drives in the NAS and to external hard drives.
I think I'd set my NAS up with like 8TB drives and have them in mirror mode where I have 3 of the drives all have the same exact data on it. So if a drive were to fail, I'd still have two copies on the NAS and not have to rush to replace the drive compared to RAID setups where you have to rush or risk data loss. And when it rebuilds, the rebuild could fail causing potential dataloss. I'd much rather run in mirror mode even them it may perform slower compared to RAID.
I like it in theory, nice little docker + NAS or even just a decently high speed solution. Needing to remove the existing drive to install a 3rd party OS is a choice... and the last drive being so inaccessible is crazy, I'd get making it a little more out of the way to be safe but that much is insane. It has an uphill battle for the ready made NAS market just with the momentum competition has, but it might be nice for homelabs as is (minus the excess work to modify it)
Actually, if UGreen doesn't honor the warranty just because of a ripped warranty sticker, it might cost them more than they wanted to if that person publishes this on social media or even make a TH-cam video out of it. This will give UGreen a lot of bad rep and I'm sure they wouldn't want that... not when they are just starting to get into the NAS market. A lof of us are fed up with Synology's old hardware, expensive prices, and recently... greedy practices where they annoy you with warnings if you don't use their officially branded Synology HDDs, SSDs, etc. That's why a lot of us that uses these NAS'es jumped to UGreen. if UGreen messes this up bad, we will just go back Synology and QNAP as they have superior software or just simply build our own and install TrueNAS or unRAID on it. 😮💨
not available in EU so we get to pay the full price what a shame
Yeah I didn't realize that until late in the edit. My apologies!
It is available in germany.
It will be shipped to Germany...Germany is part of the EU.
But Germany only. Not everyone live in Germany or US.
@@MrakCZ Lies! Nobody live outside those areas. Its just a atomic wasteland with mutants and ... shivers ... French!!! 🤣
The box itself is pretty solid, sure there is lack of features in bios missing. Other thing is the access for the boot drive - its sucks- overall installing truenas nas or proxmox is a decent product. Should be interesting if its come by default with CasaOS.
This nas looks awesome. I ended up going for a old server just because I love tinkering with the hardware but damn when I move into an apartment I absolutely going to try to get one of these
Your objectivity is refreshing.
Thank you.
I own a fair amount of ugreen stuff and they all work flawlessly. My guess is to wait till a couple of months to see how much has their software matured, but the hardware itself seems quite good already.
That sliding tooless drive sled thing is exactly the same as the hot swap bays on the ancient Coolermaster HAF XB Evo which you can still buy new. (I still run in this case and love the hot swap bays because of this feature)
honestly, seeing this drove home the option for me to purchase. the 10GB NIC and the fact I can drop in a different NVME drive for OS boot, and it's relatively efficient in terms of power consumption really sells for me. if any thing, I'd replace the stock fan with a Noctua fan for quietness and better air movement
Nice shout out to Robbie at nas compares, guy does a lot of good work.
An excellent and honest review - much appreciated. Agreed, the hardware is very nice, but the software ... not so much.
I'd buy this for TrueNAS Scale once it releases in the EU one day
Great video.
And all my respect for taking so much time to respond to your more ... energized ... community members here in the comment section. :)
As you and others have noticed, those warranty void stickers are unenforceable in the US, and the appropriate (and affordable) remedy for a consumer getting the runaround from Ugreen on that issue would be small claims court. Ugreen's most ready defense would be "your third party OS damaged the hardware," but given the extreme dearth of Linux variants known to blow up motherboards, and the lack of any apparent sensors/loggers to detect insane overclocking attempts or whatever else, I have no idea how they'd prove that, which puts them at a disadvantage in the face of That One Litigious American Nerd with Extra Pocket Money.
In the EU (of which Germany is a not-minor part), legal warranties (those defined by statute) cannot be voided by "void if removed" stickers.
So as far as the warranty-void stickers go, I'm less alarmed that they're there (I'd win a credit card dispute more easily than trying to enforce a hardware warranty if there was an issue, if it came to that point), and more confused that they're there, as they have no impact on any customer's legal rights in the United States OR the EU. Their presence looks like incompetence--like Ugreen doesn't even know what its legal obligations are in the market where it's selling these products, or worse, that an OEM supplier in a market where the stickers have legal force is applying them and Ugreen QC isn't catching them and removing them for being misleading nonsense that could actually lead to accusations of defrauding customers by lying to them about their legal rights.
This hardware is great and the software is ... getting there. Ugreen has come to a good place about third party OS installs. But there are a lot of things about this project that leave me scratching my head at how rough around the edges they are.
I mean, I backed the thing, but I have Opinions, clearly. ;)
Due to this Video I backed out of my Kickstarter for the dxp4800 Plus.
I hoped for much lower idle power consumption but 25W without Drives is just too much for a modern system.
And I don't have very much hope in the software to get something special compared to that from others.
Kind of sad that's it not like I hoped, but happy for this video so that I didn't waste my money on it first to find out on my own.
good! one more unit available for everybody else 👍
Phone number - the page had built-in field value check to make sure you entered a Chinese mobile phone number. You didn't miss anything. The phone number collection was for marketing purposes at the least, for advertisements and end up in (the wrong) hands that profit from selling collected contact information at the worst.
theory: these were originally pitched as DASes but they realized during the design pprocess that they could capture a larger market with a little extra hardware engineering, but didn't factor in the cost and time required to do NAS software development well, hence the results: an unfinished OS on a decent motherboard inside a very well designed chasis.
given that their single drive caddies are pretty solid it's kind of dissapointing they didn't also release the DAS versions... i bet those would have put yottamaster+terramaster into panic mode.
This was a really good review. I have seen quite a bit of splash about these new devices. I would love to see you to the same thing done on the 2 bay that they have to offer. I am on the fence about one and I am interested to know is the card in that device is a replacible as this one.
"Fixed Metadata" probably is a poorly translated label for the "Pin BTRFS Metadata to cache device(s)", like on Synology NAS's.
The hardware looks amazing and i was going to pick one up for my first pre built nas but the software really sketched me out. I wish them the best and maybe id pick one up later when it's more polished, but i went with a Synology for now.
Don't blame ya!
There is a difference in warranty durations between different models, with higher-end models having a longer warranty period compared to the cheaper ones (3yrs vs 2yrs). This could explain why they often refer to the warranty agreement for clarification.
Regarding the BIOS question, it is surprising that many reviewers may not have been aware of the usefulness of the watchdog feature in pre-built, turnkey devices. It's indeed a handy feature. As for rebooting into UEFI/Bios from Linux, using 'sudo systemctl reboot --firmware-setup' has worked well for me in the past. There should be a similar option for legacy BIOS systems, although I haven't personally used it. That should make it much easier to access the BIOS.
With 41 days left in the Kickstarter campaign, there's still plenty of time for the team to work on the software. It's unfortunate that Intel limited the N100 PCIe lanes, as that's one of the factors that make the Pentium model a much better value proposition.
I forgot to mention, but I had no issues getting to UEFI once I had grub installed as that was a boot option. The problem is getting to it in the first place though. I don't see why they felt the need to disable the UEFI shortcut. An everage user isn't even going to have a keyboard plugged into it, so it's just a PITA for people that are going to find a way around it regardless.
I wouldn't worry too much on how many other creators are reviewing it. I feel like the more opinions and reviews on products the better. Also your video was the first one to pop up on my feed, so it is the fist video I have seen.
Also.... VFC!
This has 2 ethernet ports which means you can install pfsense or opnsense and if you have 2 of those you can make 1 as your router and make 2 as your NAS!
And lose access to your data AND to your Internet connection at the same time, when it fails or an update goes wrong?
You can report that warranty sticker to some some government agency, they will find the manufacturer something like $5,000 for every instance.
You buy a $100 television....yep! You buy 10 $100 televisions....yup!!
If enough people know about that and start doing that, companies will quit putting them on!!
They should just sell an unloaded version w/ the NVMe and RAM alone - that'd get a lot of people super interested
One thing I seen (or haven't seen) is this being use as a cloud server. With two NICs you figure you could use one so you can access it from outside or something.
I’ve been excited for this product line for a while. Only shame is not having not a rack chassis variant.
2:53 This strategy was first done by Creality, I believe, and they still do it til this day despite being one of largest Chinese sellers of 3D printers.
Knew it was only a matter of time before these guys reached out to you.
To be fair we've worked together for like 6 months now haha. My video just took longer than many other creators it seems. I guess I'm slow lol
Thanks for the great video. I really wish a newcomer to the NAS market like this simply used an existing open source OS rather than trying to write their own. Supporting all the features that NAS users want is a monumental task and will cost Ugreen a huge amount of money and effort if they want to do it well. If they skipped this step they could pass the savings on to consumers and totally undercut the other players in the market.
After a couple of years suffering Qnap, I concluded that the whole concept of a NAS appliance is a dead end. Using such an appliance just means that you make yourself dependent on software that a manufacturer uses to capitalize on you in some of many ways. What I am actually interested in is the hardware. But vendors tend to lock down the hardware to be only usable with their software, at least that's the only "supported" usage scenario. Because they ship both together, you will always get the cheapest hardware they can get away with to deliver the whole product. When you buy a PC or other hardware as hardware, you get to choose the components and pay for what you choose. With a NAS appliance, you pay for the product, whatever that is.
The software side is a very sensitive thing, a NAS after all holds your data, most of the time all of it. You don't want to have to encrypt it, because it's your data on your device. That's why you have doors at home and a firewall between you and the internet. It's never a bad idea to be paranoid if you are connected to the internet, so I still encrypt everything. How do you do that with an appliance? Well normally you tell it to do so, and then you trust the vendor that they actually do it, that they do it right, that they are not subordinate to whatever country's authority is ruling their affairs. You also have to trust them to be competent, not to gather "meta data" about you and your data. You have to trust them not to leak your stuff for fun, profit or simply because they don't know what they're doing.
My experience is very much shaped by the 2 Qnaps I'm still using. It's not fair to generalize my experience and assign it to the whole industry, at least not at first glance. But I think this is valid, because even if any company might do a much better job, they are still exposed to the problem than another company doesn't care, saves expenses and your decent business practice might not be values by customers enough to pay for the difference in price. And since software is updated, a change of mind by the vendor might affect customers years after a purchase.
I don't want to only rant and also say something positive. I really like the concept of Qnap's NASes. They pack a lot of power and a huge number of very useful features into these boxes. The UI is somewhere between usable and awesome, depending on what exactly you do. These could be wonderful devices.
That being said:
I bought my NAS at a time when it was a well known fact that not only the particular device I bought but the whole fleet of devices has a technical defect that makes them unusable after a period of few years of use. The only way to fix this, is to get a new one or to solder (or stick) a cable onto the mainboard. This only fixes the symptom and the device will probably break down later on, because the degradation that is responsible for the problem is apparently continuing.
Another problem is that apparently with time, the disk slots get less power, leading to disks not being recognized or me having to fuddle with the bays which often helps and then you can't touch the device or the table on which it stands to keep it running.
I would not have bought these devices if I had known about these problems. I cannot imagine anybody would. But these are clearly problems that had to be covered by a guarantee, which they are not because they happen after more than a year and they will happen, almost certainly.
When I learned about the first problem, I bought a second NAS from Qnap, now knowing about the problems. Why you might ask? As a spare. I just need to be able to access my data and despite the fact that QNAP runs a Linux, I just don't know if I can recover data and how I would go about it, if all I have are four disks and not computer where I can plug them in and what to do once they are plugged in. Sure I can figure that out, but that will take time, that I might not have.
Some times into the pupchase, the second NAS showed the same problems as the first, same fix. I can't complain, I knew this would happen. Yet I did not know that after some time the HDMI ports (of both devices) would no longer work. I played with them in the beginning to see what the media center features are and of course I used it to set up the devices. Now I don't know if I can reset these devices at all - not seeing any way how I can do that without a screen.
Another problem that I have is that these NASes are killing disks. I had to replace some 10 disks over a period of 4 years. Just yesterday another disk died. It's hard to be sure if that an issue with the device or due to the fact that I experience quite a lot of problems with electricity where I live. I had more power outages in a single year than over some 50+ years I spend elsewhere. But I think it's valid to expect from a device that has the primary purpose to safely store potentially important data to have resilience to something predictable and common as power outages. That can happen at any time anywhere and considering where these companies produce these products, they can't be strangers to this fact.
Few people have such devastating experiences with their NASes, at least to my knowledge. But, all of these problems are in the end consequences of my failure to understand that you should not rely on the decency of business. Business always first and foremost has the objective to make as much profit from their customers (and any other entity they are interacting with) as possible. That means, you need to know what exactly you are spending money on. You can buy an egg, then you need to make sure you know when the hen laid it, because you otherwise really don't want to eat it. You can trust the guy, if they are your neighbor. But if it's a company selling eggs in the thousands, you better look at the stamp marks on the egg. You can buy NAS hardware, but then you need to know what the components are. You need to be able to install your own software and be sure that you can in a couple of years from now. You need to be able to replace components. That's why I no longer use Apple products. I'm back to PC hardware. That's why I will never buy something like NAS appliances. Instead I will either buy hardware that does not come with "firmware" or just implement NAS functionality on Linux or BSD. That's much more work, initially, but in the long run it gives me exactly the features I want and it's not as bad as the amount of time I spend fighting the idiotic setup Qnap uses internally or the time with a NAS on the surgery table.
Don't buy appliances. It's a really bad idea.
Not interesting enough for me to get excited about the DXP4800 series but it definitely looks promising given the updates. The features look great. If my cute little 2009 era SFF box ever blows up I'd probably pick out the DXP2800 to replace it. I don't need a ton of storage for the OS (and I would be the odd one out choosing Windows to manage it), don't need lots of memory or RAID features but 2.5GbE looks great and having an M.2 write cache is way above my expectation. This is a great little device.
I have seen this nas before as I'm sure a lot of us have.
My big question is how does it perform next to a home made and ? Now with the software hurdles on both sides being the only limitations meaning if you know how to install and work the software, then what makes the best sense if on a smaller budget?
Any idea if you could use SSDs (with a 3.5" adapter) instead of spinning HDDs?
I previously used 2TB spinning rust to install games and store backup files on my PC's but have since switched to SSD's for faster access. Now I have several of these old drives. I would like to use them as networked storage, not as a NAS but possibly as a USB drive attached to my router. Do you have a suggestion as to a "box" I could get that would hold at least four 3.5" drives?
Just get a cheap 4 bay nas..... storage does not belong on a router.
Yeah man love the idea behind an overspec cpu especially at 23W at the wall but the advantages over a $50 optiplex from eBay running TrueNAS won't get me to invest $400... yet. If they make some killer software to put that efficiency and compact size to work though, I could be converted?
Before the product was being pushed to me, I was wanting to get out of Google one cloud and do a local cloud storage. I plan on spending the money here to not pay monthly to Google. I like having privacy and not being subject to a subscription
Wowww... For your 4k to 1080p encoding clip, you can actually see where where I use to live.
That was trippyy
But wow, that clip made the grass look so green!
I wish real life was as high def as HDR is XD
If these were coming out at the crowd funder prices, they'd be a good buy.
Thanks for your video. These are my impressions.
software: uGreen is too green. IMVHO 10 years old firmware like the one of a Buffalo unit I used or theCus is... with more functionalities.
hardware: maybe not good enough. You defined the trays cheap, I would love to know how they will react after 5 years of almost 24/7 use, i worry about cristallization of the poliymer and cracks. Also the SoC seems interesting, however the 4+1 (because hyperthreading is gonna die) layout seems a "no VM" to me. Due to interesting options on bios (including power limit change) I'd love to that settings being tweakable from the stock os. And also... bios key access should be granted.
Last nitpicking detail: I doubt that the USB + SD I/O on the front is with specific controller and PCIe for the SD Card.
"hyperthreading is gonna die"
Derp.
@@tim3172 currently some issues are present for vulnerability, so some distro concerned about security don't use it wether is enabled on main board.
is this going to be available in the UK? I went to the kickstarter to support it but only gives me options for Germany and the us...Thats disappointing :/
The Best NAS that… is not even out yet.
how long has it been working for you?
This does seem like a compelling option versus competitors. I had a QNAP that died and i lost my files because of the proprietary software on said QNAP. And Synology is good for the simplicity but the hardware to value kind of sucks. Just looked at amazon and the DS923+ comes with a dual core ryzen processor and 32gb of DDR4 for almost $1k. Yikes. And with this Ugreen i get a good processor and can upgrade ram because it's not soldered? I'm down
I'm on the fence on this one
it is ok if you need a nas right now - otherwise diy and have more options - the ram upgrade was good, the 10g conn is great - using bcache to speed up spinning rust arrays - you do need to get into bios - see apiard's adventures for how to install your own debian - mod it - i see you did this already - good move, great due diligence - maybe the only thing that may add value is getting 2 and using a netfs - lots of possibilities - a good review. think about doing a mid-higher end diy nas special as it is a good topic and resell them too - more rev streams - you could add zil/zlog/arc cache layers and more mem and possibly 10g bonded to get 2gb/s
run - on - sentences - are - annoying
@@surewhynot6259 long story short - ugreen has supplied everybody and their brother with these boxes - they aren't bad but you can and should do better; build your own nas, learn some things and enjoy better overall performance and more expansion possibilities plus save some cash. ugreen is debian with a couple nvme and some drive bays - for many this is enough, for intended target audience they may want to explore other options....ugreen is a dangling participle
Can it use enterprise drives with the power disable feature?
if you turn the fan around it would make it an exhaust instead of intake
The DXP6800 Pro looks promising. Sadly it seems like it hasnt be produced yet, not a single review available. Everyone is testing the DXP4800 Plus. Or are i am missing something?
Nascompares has a review of the one he got at CES. Its the flash storage one.
I'm actually thinking about changing to the 6-bay, but I'm seeing this thing at idle uses 30w to 50w. A 6-bay would use a ridiculous amount of power at idle.
Hardware seems really solid, especially that 1235u for Proxmox VMs.
my diy nas with the i5 14500T kicks that 1235u ass... its also just been released, not 2 years old like the 1235u 💀
@@sunnycloudy1337 I have a 13700k desktop that will destroy this as well, but not in this form factor.
@@jordant2 I have the jonsbo N2 which is slightly bigger, but not by that much. No point putting a desktop class processor on it thouugh, the T variant which is 35W TDP limiited is perfect! Also the problem with the ugreen nas is that it is released as "new" with a 2 year old cpu, that's not a good start, is it?
@@sunnycloudy1337 You have a good point, but it's a fair price compared to Synology or Qnap, and still a better processor than either manufacturer offers. At least at the kickstarter price.
Does it have IPMI remote management on it?
Have you installed TrueNas on it?
all them screws and most of them with threadlock on them, not the good thread locker but still. I do guess in a vibration system something to lock in the screws is a good idea, but propper tq would work better.
The kickstarter prices don't seem too bad, but their regular prices make them more expensive than Synology (DS1821+, DS1621+, etc.) , The Asustor AS67 series, the Qnap TS *64 series. I'll pass.
🤠 Kickstarter is only for US & Germany.
Thanks.
I love this, icewhale tries to sell a zimacube nas with no actual nas raid capabilities but with docker and this product tries to release a nas that doesn't do docker and a half baked OS. I guess that what you get from a Kickstarter product...lol. Just sell it without any OS and let us decide....the price and hardware is just fine for the price.
Like all of these firmware based storage solutions, they are fine until they stop producing updated firmware and then your entire network is compromised. Though I really like the NAS companies with lax security themselves who allow their own update servers to become hijacked and become the source of the malware.
My biggest concern. I'll stick with a company like Synology if im going to use a firmware based NAS. We've seen how many CVE's Qnap has.
I work for a vehicle component manufacturer, the wattanty void stickers are there just to scare you
Finally, I've been waiting for this since I deposited the 5 bucks.
Maybe I just missed it but what PCIe gen and how many lanes are attached to the two main NVMe slots (and maybe the boot drive as well)?
Sadly I forgot to test that. I was a bit rushed and probably dropped the ball in a few spots. I haven't had a chance to watch but I think Apalard's Adventures dives into stuff like that.
@@HardwareHavenThanks for the info! I checked his blog and he posted the lspci output and that tells us both the internal NVMe and the Samsung he added run at 8GT/s with 4 lanes. I think it's fair to assume the 3rd slot also has PCIe 3.0 x4 and that's actually huge. All the 4 bay Synology and QNAP I've checked so far usually run at a single PCIe 3.0 lane.
It would be interesting to compare the lane configuration of the N100 version but that CPU only has 9 lanes compared to the 20 on the Pentium so I guess it's one or two at best unless they have a PCIe switch somewhere in there.
For anyone else interested there's (presumably) 12x lanes used for the three NVMe drives, 4x lanes for the Aquantia 10GBit/s NIC, 2x lanes for the ASmedia SATA Controller and 1x lane for the Intel I226-V 2.5GBit/s NIC.
I like the hardware 100%
The warranty thing is not unclear, or different from anyone else. Your warranty is on the hardware and it's functionality when running their software. It's not complicated, vague or strange. If you have an issue with something, they will not support - ie troubleshoot - what does and doesn't work on "Tommies OS for donkeyblasters" or whatever else you may have concocted to put on it. Everyone has that warranty for NAS products, I used to run the support team for a well known NAS manufacturer, we had the exact same policy. If you can get it to work somehow running AmigaOS or the firmware of some obscure shaver - good for you, we won't support or troubleshoot it like that, if you want our help, including to determine a fault which is required for RMA/replacement/whatever, the first thing you'll need to do is get the original software back on it so that we can diagnose what is going on, and eliminate software gremlins, hobgoblins and whatever other mythical creatures may lurk inside someone elses software.
BetterFS. That makes so much more sense. I've been calling it ButterFS for so long that I actually forgot what it was supposed to be.
zfs is better 😂
@@sunnycloudy1337 100% agreed
looks good but my wallet disagrees
They need to ditch the warranty policy! if the EU can potentially ban apple from sell phones because of the lightning connector the United States should start doing the same thing to foreign corporations
It would be great if there was a new player that manufactures ENTIRELY (including discrete component level parts) in the US or EU or other western countries that have a legal system based on European common law.
Can I connect a synology to this for off-site backup?
Can you configure rsync?
How is it as an unraid box?
The software GUI looks like it came from a Linux distro GUI, wonder which distro.
It is really interesting to see such refined hardware and quite innovative design with such poor software. But, as you said, the software is still in development, and it can run Truenas, so if you really don't like it, you do have options. This could be a nice wee setup when it is ready to ship, but I will hold out for now.
It makes sense to me. This company is not a software company; they sell hardware. I imagine their knowledge and processes are much better at producing hardware products. They're trying to produce an entirely custom operating system for this NAS, which is a huge undertaking for a company that hasn't done that kind of thing before.
@@ssholum I agree.. as a developer myself, any new firmware or software is a challenge. I think that if they make the final product a little easier to install truenas or some other NAS OS easily out of the box, it would be a real hit
It’s a pity that you can only get them in the US or Germany at the moment in time. I doubt we’ll get the kickstarter prices when they do come to other markets. :(
So, TJ Max has not been a big deal for many many years like it use to be where if you where overclocking and went a bit too high on the temps it would die, now, both AMD and Intel just start pulling back on the clocks/performance if the temp ceiling is being hit, so, say you are humming along at 2GHz and 80C it's fine, but you hit 100C and it pulls back to 1.8GHz or even 1GHz to stay at or below TJ Max. This is also how AMD is doing their newer dynamic overclocking where as long as you stay under a temp threshold it will clock up more until it hits that thermal limit.
I assume that made it difficult to reach the OS SSD on purpose so that the user is more likely to use their own OS, makes sense.
Would be interesting if we could instal unraid on this
Umm, If one reads the T&Cs, somewhere, somewhere in that vast threatening screed will be that Ugreen cannot be responsible for data loss or corruption or costs incurred with the use of this product, or words of similar meaning.
But, If you use third party software, they announce that data and integrity cannot be guaranteed. So is not covered by warranty.
Is that not in reality the same outcome, no matter what software one uses?
That's *literally* what they state in both emails shown.
"We cover the hardware, not the software nor the data."
I like your hat.
A fan from Canada.
I've always been pretty fond of Ugreen; Their stuff generally seems a cut above other Chinese products. This box seems nice as well so its a shame about the firmware.
It's nice to know they're working on it, but I would have a hard time trusting my data with something work-in-process. At this point it seems like it would be a nicer product without the firmware.
I agree. It's what I was hoping they would do when they first teased it.