For those that own the CloudEclipse and have this same issue (I had this on the surfer too). I found it was the front two holes that were squeaking on the toe off for me. Roughed these up with the back end of a pencil flossing through and the noise went away. Thank you for this video!
This works - thank you! Mine were squeaking terribly! People were stopping in the street to let me pass by them and it was putting me off wearing them - now sorted 👌
Thank you so much for this video! I needed this. My Cloudsurfers started squeaking past the 50-mile mark. Living in the Midwest, I wasn’t sure if I was going to keep them to run on the treadmills in the gym come the winter. It would’ve been embarrassing to squeak out the whole gym.
Thanks for this, worked for me. My trainers started squeaking soon after getting them. I contacted On customer support and they gave me a credit back for the cost of the shoes, didn’t need to return the old ones. Now thanks to your tip I have two pairs of fantastic trainers for the price of one. 😂😂😂
Where did you find customer service? Mine are about 5 months old and to the point I don't want to wear them. I love these but not that squeak.. gotten worse the last few weeks.
Thank you, worked great with a small round file that is 6mm diameter near the handle and tapers to about 4mm near the end. . I had tried to return them before watching this video but the shoe store only offered to take them and sell me another design for 20% off so you just saved me a lot of money by not having to replace them.
Awesome!! Thanks for posting.. I purchased three pair in different colors because they were so comfortable. Then after a few days of wear they started squeaking. I got to talk to OnBot which was worthless. I hope the nail filing is not a temporary solution.
The location of the sounding hole will be determined depending on where you put your weight. This problem will not occur in the early stage, but it will do naturally as the elasticity of the midsole decreases. If the same problem occurs in more than 1% of products, it needs to be solved in future product.
Sanding is only temporary since walking/running will make them smooth again so the squeaks return…..i ended up using a dremel to lightly scuff up the channels and leave the ‘flakes’ in there. No squeaking in months.
i put a dab of vasoline in each of the back pods, the loud squeak became a quiet squelch but it was no longer annoying. it did turn those pods into dirt magnets though.
I’ve got the cloud surfer water proofs and this has started happening to me. The annoying thing is they are replacements from On because my previous pair (not cloud surfers) the inside of the heel on both shoes had worn through the fabric and was giving me blisters each time I wore them. Now I’ve got to start sanding my £150 shoes, I really like them but this is really putting me off getting another pair of Ons
Great to find this video, was just about to contact on about my shoes, two pairs squeaking. Feel for the cost of them should not have to do this fix but grateful that I can as I love them in every other dimension.
Hi, this shoe is in my rotation for a few months after exactly 320 km, the squeaking noise came just after a wet tartan track session... I don't have sandpaper so, I put a thin layer of WD40 in those holes... There is no horrible squeaking noise anymore ! I bought the pair on the global release date, so maybe it's a common default for the first who has been sold ? Still sad that we have to do that on an expensive pair like this 😅
Just to chime in - I’d advise not using regular WD-40 as it’s a degreaser and ultimately a dust magnet. Though, the dust might actually help the squeak. Rather, I’d use a Silicone Spray which WD-40 makes as well. This should make it go bye bye for hopefully ever. If not, it’s easy enough to spray when needed.
It works for a little while and then they start squeaking again. I almost have to do this every day I wear the shoe. It really is a pain in the rear. Maybe I need better emery boards so something. It also seems to happen more often after it rains and the ground is wet. The shoes are very comfortable, but would tell someone not to buy them unless they want to squeak all the time. It is such a shame I paid so much for these shoes.
I have On cloudeclipse and mine also Start squeaking after 1.5 months I try sand paper trick but nothing it's the same. I also connect to customer service they suggest some tricks but they are not working like sprinkling some baby powder under the insole for socking moisturizer but nothing. Does anyone have any alternative solutions?
Do you see the same issues with the could eclipse? and does the same remedy seem to work? I'd like to buy a pair but this might be a dealbreaker for me
The orange ones seemed to squeak most frequently. My surfers or eclipse never squeak so it’s really down to weight of strike and strike position. I run mid foot and heavy heel strikers seem to suffer the squeak the most!
I own a pair of eclipse in 11.5 men’s. I bought them for work as I stand throughout my shift. They squeak terribly. I don’t like wearing them bc of the squeak. They started to make noise around 3 months of use for me.
Mine too .most expensive pair of shoes I ever bought cause they came highly recommended and the felt great and wear great. To the point tho I don't want to wear them...
Just watched the video and took a belt sander belt from my painting supplies. Then I cut the belt crosswise, then cut a strip off the belt - just narrower than the sole slots. Sanded 10x each direction - full length of the belt strip. Will advise on outcome. Note: the belt coarseness was definitely towards the rough end of the spectrum as opposed to a finishing belt.
The noise my CloudSurfer makes is more like a quack verses a squeak. Totally embarrassing. This fix did not work for me. I used a drill bit in my cordless drill to try to rough them up. Maybe I did not rough them up enough but did nothing to stop the irritating noise. I personnaly do not think that is where the noise I am experiencing is coming from. It feels like the green or hard part of the sole is sticking to smooth surfaces. I have hardwood floors at home and polished concrete on my office floors. I have never had such irritating shoes. My last pair definitely.
Just off the phone with On customer service regarding three week old cloudtec squeaking shoes (same thing happened to last pair after 2 months they told be I was not tying them correctly!) This time he said he would not say that but perhaps they were wet! (I am not making this up). Did offer to refund my money but I would have to package them up and drop them at a ups store (what is my time worth?). Sooo NEVER ever buy On shoes. Very unfortunate as they are comfortable but....
Didn't work for me. Emory boards are too short to get through the wide part of the shoe, so used that along with heavy sandpaper. No change in squeaking, not sure this is a real solution. Also as it is only on my right shoe, would say it IS a production defect, or it would be consistent on all shoes. I will have to try WD 40 next !!
@@pdjhh Will try it out. I've just received my emery boards and have thoroughly sanded through the holes/pods several times. I plan to test them out on a quick run next week to see if they're effective. I'm somewhat concerned that wet conditions, like rain or mud, might exacerbate the squeaking. Have you found the dish soap method to be effective in significantly reducing the squeak for an extended period?
@@xzzdmit works 💯 however I had to put a bit more in after a apple of weeks. The squeak is more profound when going down hills and only the holes in the rear need to be treated.
I love that some people think this is On responding. We are a retailer trying to help people out! 😂 It’s very annoying that they squeak for some people. Mine never did, but we’ve seen people get the squeak from 20-30k in! It all depends on how you hit the floor!
Thanks so much mine are squeaking like mfs! Was just wondering maybe a bit of washing up liquid in the holes would do it too? Edit: yep I put some washing up liquid in the holes and squeak is gone. Mine are cloudstratas.
Avoid these shoes. Unstable causing knee pain, loud and squeaky. I may end up trying the solution that starts at 2 min 45 seconds before throwing these away
Thank you - felt that I had to apologies during a marathon due to the noise
For those that own the CloudEclipse and have this same issue (I had this on the surfer too). I found it was the front two holes that were squeaking on the toe off for me. Roughed these up with the back end of a pencil flossing through and the noise went away. Thank you for this video!
I have had this problem for a little while and it was driving me nuts!!! It totally worked! Thank you!!
This works - thank you! Mine were squeaking terribly! People were stopping in the street to let me pass by them and it was putting me off wearing them - now sorted 👌
Thank you for making this! Dealing with mega squeaks on my 6-week overseas adventure. Going to try Emory board and nail file asap
I was doubting this would work… but it did. Thanks mate. Best shoe I’ve had for years now a million times better
Thank you so much for this video!
I needed this. My Cloudsurfers started squeaking past the 50-mile mark. Living in the Midwest, I wasn’t sure if I was going to keep them to run on the treadmills in the gym come the winter. It would’ve been embarrassing to squeak out the whole gym.
Thanks for this, worked for me. My trainers started squeaking soon after getting them. I contacted On customer support and they gave me a credit back for the cost of the shoes, didn’t need to return the old ones. Now thanks to your tip I have two pairs of fantastic trainers for the price of one. 😂😂😂
Just been through the same hassle with them and have got credit back
Where did you find customer service? Mine are about 5 months old and to the point I don't want to wear them. I love these but not that squeak.. gotten worse the last few weeks.
@@CaldwellHeritageMuseum on the website at the bottom it will give you the option to make a warranty claim.
Worked mostly! Not totally gone but Lowered volume from 100 to 20 😂 thanks!
Thank you, worked great with a small round file that is 6mm diameter near the handle and tapers to about 4mm near the end. . I had tried to return them before watching this video but the shoe store only offered to take them and sell me another design for 20% off so you just saved me a lot of money by not having to replace them.
shorten the video my man
Awesome!! Thanks for posting.. I purchased three pair in different colors because they were so comfortable. Then after a few days of wear they started squeaking. I got to talk to OnBot which was worthless. I hope the nail filing is not a temporary solution.
Trust me the majority of them squeak. He could pretend all he wants that they don't normally squeak but they do
The location of the sounding hole will be determined depending on where you put your weight. This problem will not occur in the early stage, but it will do naturally as the elasticity of the midsole decreases. If the same problem occurs in more than 1% of products, it needs to be solved in future product.
Sanding is only temporary since walking/running will make them smooth again so the squeaks return…..i ended up using a dremel to lightly scuff up the channels and leave the ‘flakes’ in there. No squeaking in months.
Which dremel bit you used?
Thank you, solution to an aggravating problem.
i put a dab of vasoline in each of the back pods, the loud squeak became a quiet squelch but it was no longer annoying. it did turn those pods into dirt magnets though.
I’ve got the cloud surfer water proofs and this has started happening to me. The annoying thing is they are replacements from On because my previous pair (not cloud surfers) the inside of the heel on both shoes had worn through the fabric and was giving me blisters each time I wore them. Now I’ve got to start sanding my £150 shoes, I really like them but this is really putting me off getting another pair of Ons
Thank you so much! Took me 2 minutes and it worked 100%.
Perfect solution, worked a treat. I can start wearing these again now.
Great to find this video, was just about to contact on about my shoes, two pairs squeaking. Feel for the cost of them should not have to do this fix but grateful that I can as I love them in every other dimension.
Hi, this shoe is in my rotation for a few months after exactly 320 km, the squeaking noise came just after a wet tartan track session...
I don't have sandpaper so, I put a thin layer of WD40 in those holes...
There is no horrible squeaking noise anymore !
I bought the pair on the global release date, so maybe it's a common default for the first who has been sold ? Still sad that we have to do that on an expensive pair like this 😅
Just to chime in - I’d advise not using regular WD-40 as it’s a degreaser and ultimately a dust magnet. Though, the dust might actually help the squeak.
Rather, I’d use a Silicone Spray which WD-40 makes as well. This should make it go bye bye for hopefully ever. If not, it’s easy enough to spray when needed.
can you make that sound effect available for download 😅😅😅 i want to use it as a ringtone
Thanks for the tip.... it worked and though we shouldn't have to do this... I'm still grateful for the tip. Have a Great Week !
It works for a little while and then they start squeaking again. I almost have to do this every day I wear the shoe. It really is a pain in the rear. Maybe I need better emery boards so something. It also seems to happen more often after it rains and the ground is wet. The shoes are very comfortable, but would tell someone not to buy them unless they want to squeak all the time. It is such a shame I paid so much for these shoes.
I have On cloudeclipse and mine also Start squeaking after 1.5 months I try sand paper trick but nothing it's the same. I also connect to customer service they suggest some tricks but they are not working like sprinkling some baby powder under the insole for socking moisturizer but nothing.
Does anyone have any alternative solutions?
Do you see the same issues with the could eclipse? and does the same remedy seem to work? I'd like to buy a pair but this might be a dealbreaker for me
The orange ones seemed to squeak most frequently. My surfers or eclipse never squeak so it’s really down to weight of strike and strike position. I run mid foot and heavy heel strikers seem to suffer the squeak the most!
I own a pair of eclipse in 11.5 men’s. I bought them for work as I stand throughout my shift. They squeak terribly. I don’t like wearing them bc of the squeak. They started to make noise around 3 months of use for me.
2/4/2024. Emery board approached the Squeak Zones. PROBLEM SOLVED. Movin' ON. (54th Vote UP)
Thanks so much it was driving me crazy and when I was making videos the mic would pic up the squeaking noise.
Mine squeak so bad. A $180 squeaky shoe isnt “made too well”
That's swiss engineering for you lol
It’s so embarrassing going in to a quiet place squeaking 😅
It worked for me! 😊😊Thanks from Brazil🇧🇷🇧🇷
Amazing - LOVE LOVE LOVE these trainers (Cloud X) but the squeak was terrible - all sorted now though 🙂
He really said "its just the fact they're made too well" hahahahahaha SCAM
Worked for me and I absolutely love my shoes!!!
Thank god I was taking them to Goodweel LOL thank you!!!!
Mine too .most expensive pair of shoes I ever bought cause they came highly recommended and the felt great and wear great. To the point tho I don't want to wear them...
Yeah...... Can I just get my monies back and buy some Nikes?
3 weeks old and have been squeaking for 2 1/2 weeks.
Just watched the video and took a belt sander belt from my painting supplies. Then I cut the belt crosswise, then cut a strip off the belt - just narrower than the sole slots. Sanded 10x each direction - full length of the belt strip. Will advise on outcome. Note: the belt coarseness was definitely towards the rough end of the spectrum as opposed to a finishing belt.
The noise my CloudSurfer makes is more like a quack verses a squeak. Totally embarrassing. This fix did not work for me. I used a drill bit in my cordless drill to try to rough them up. Maybe I did not rough them up enough but did nothing to stop the irritating noise. I personnaly do not think that is where the noise I am experiencing is coming from. It feels like the green or hard part of the sole is sticking to smooth surfaces. I have hardwood floors at home and polished concrete on my office floors. I have never had such irritating shoes. My last pair definitely.
Appreciate the solution, I was experiencing this issue.
Did it fix the squeaking?
@@JillianLeece I still hear the squeaking, but my file might be the issue.
Thank you so much! This is amazing! It works!
I emailed on cloud to product test …. Still waiting back to hear , my clouds squeak so much !!!
Very unimpressed …. They need to iron out the problems
God bless you 🙌🏼🙌🏼🙌🏼
My Cloud Eclipse has just started doing it as well!
Wild, but it actually worked for mine. I did all 4 holes with the sharp part of a scissor.
I did this and also added some lithium grease inside. No sqeak, not even a tiny bit.
Why does it take 4 minutes to tell people to rough up the inside surface of the holes?
Probably doesn’t tbf.
Solution at 2:40
Good good. I solved it. Thanks 🎉
Just off the phone with On customer service regarding three week old cloudtec squeaking shoes (same thing happened to last pair after 2 months they told be I was not tying them correctly!) This time he said he would not say that but perhaps they were wet! (I am not making this up). Did offer to refund my money but I would have to package them up and drop them at a ups store (what is my time worth?). Sooo NEVER ever buy On shoes. Very unfortunate as they are comfortable but....
30 minutes of your time is worth more than like $180? What line of work are you in!
Thanks heaps for the tip mate!
Thank you !!! Worked for me
Its the fact that they were made too well sound like a scam when you are talking about a problem
I tired it, didn’t work for me. Interestingly if I walk backwards there is no squeak at all. Same pressure etc. Ended using WD40. Instant fix
Wd40? In the holes?
@@petermessenger3342 The only thing that works for me
Thank you I will try ! It was so annoying that squeaky sound
All it took was a little brush in the first four holes and the dogtoy is silent again
Squeak driving me crazy I will try his method and see if it works
Thanks for the info . I thought mine was defective
Looks like squaks a deal breaker
Mine started to squeak after a few weeks. Drives me mad!!
Didn't work for me.
I need to try this. I paid over $200 for mine and they are driving me insane.
Talk about the biggest joke ever. so I have to sand both pairs of my shoes because they squeak. seems normal…. no it doesnt 😂
This totally works!
FF to 2:38
It works!
And not covered with warranty, felt so embarrassed walking with these shoes!!!!
Didn't work for me. Emory boards are too short to get through the wide part of the shoe, so used that along with heavy sandpaper. No change in squeaking, not sure this is a real solution.
Also as it is only on my right shoe, would say it IS a production defect, or it would be consistent on all shoes.
I will have to try WD 40 next !!
See my post above. Washing up liquid in the holes.
Does WD-40 work well to solve the squeak?
@@xzzdmmight do. Try the new low scent one.
@@pdjhh Will try it out. I've just received my emery boards and have thoroughly sanded through the holes/pods several times. I plan to test them out on a quick run next week to see if they're effective. I'm somewhat concerned that wet conditions, like rain or mud, might exacerbate the squeaking. Have you found the dish soap method to be effective in significantly reducing the squeak for an extended period?
@@xzzdmit works 💯 however I had to put a bit more in after a apple of weeks. The squeak is more profound when going down hills and only the holes in the rear need to be treated.
It's happening to me and I hate it.
Awesome! Cloud sell shoes with defect, and then explain how to get rid of it in TH-cam. What a customer service!
I love that some people think this is On responding. We are a retailer trying to help people out! 😂
It’s very annoying that they squeak for some people. Mine never did, but we’ve seen people get the squeak from 20-30k in!
It all depends on how you hit the floor!
Another solution is to just not heel strike
I just don't use mine for running or walking, just when I'm watching TV. 😁
Mine squeaking again after I filed the shit out the holes
Use WD40.
Didn’t work
Best fix is DONT BUY THEM! I paid £150 for a fucking squeaky shoe!
Thanks so much mine are squeaking like mfs! Was just wondering maybe a bit of washing up liquid in the holes would do it too?
Edit: yep I put some washing up liquid in the holes and squeak is gone. Mine are cloudstratas.
I have one it’s annoying.
Thanks
200€ for big noise when I walk, what a shame !!!!!
You shouldn't have to do anything like this for a product.
It works for a day then the squeak returns. 👎🏻
No thanks I’ll return them. Let us know when you fix the problem
FYI. I’m not On! I’m just a stockist that’s trying to help!
Avoid these shoes. Unstable causing knee pain, loud and squeaky. I may end up trying the solution that starts at 2 min 45 seconds before throwing these away
it worked for me, many thanks!
My solution is to just not buy them! ASICS , Saucony and New Balance make far better shoes anyway.