ITIL® 4: Introduction to the Service Value System (eLearning 2/25)

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  • เผยแพร่เมื่อ 5 มิ.ย. 2024
  • [Lesson 2 of 25, full course available at Mplaza.training ]
    This video is part of the ITIL® 4 Foundation eLearning Course, by Ivor Macfarlane (co-author of ITIL®). ITIL® is the most popular guide for IT Service Management. Foundation is the first level of certification in ITIL®. After you become certified, you have the option to proceed to the Practitioner, Intermediate, Expert, and Master levels.
    Most people who are certified in ITIL® find the Foundation certificate sufficient for their goals.
    Full ITIL® 4 Foundation eLearning Course
    ====================================
    The entire course is available at Mplaza.training. The course offers everything you need to learn ITIL® 4 and prepare for the ITIL® Foundation exam. The whole course includes 25 lessons, which is equivalent to a 2-day classroom course. It contains a sample exam, multiple quizzes, and access to the trainer. You can watch the first 30% (11 of the 25 videos) for free on this channel.
    Useful links:
    ============
    Full eLearning course: mplaza.training/online-course...
    Exam simulator: mplaza.training/exam-simulato...
    Official exam: mplaza.training/official-exam...
    IP
    ==
    ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP® and MoV® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ความคิดเห็น • 32

  • @user-ul1rs6hg4m
    @user-ul1rs6hg4m ปีที่แล้ว +3

    I coudln't find better and clearer explanations about this topic and who knows I've been watching and looking in many places, thank you for being good at what you do.

  • @sumairazafar4059
    @sumairazafar4059 2 ปีที่แล้ว +5

    The way you explain the concepts, using real world examples, makes it easy to understand what ITIL is and how to use it.

  • @lovelybaby1507
    @lovelybaby1507 3 ปีที่แล้ว +12

    I am a teacher but I am confident to say that you are better than me and the most of the teachers that I know.
    Thank you for sharing such a amazing videos!!!

  • @jessicapamelanunezquintana3102
    @jessicapamelanunezquintana3102 3 ปีที่แล้ว +27

    Your explanation is a music for my ears, everything encompasses the whole theory using simple words. I just loved it.

    • @frankturley5202
      @frankturley5202 3 ปีที่แล้ว +3

      Thanks Jessica, Ivor will be glad to hear this.

  • @abyaddison
    @abyaddison 3 ปีที่แล้ว +6

    Passed the ITIL 4 Foundation last year and taking this as a refresher, and this content and instructor are a life-saver!!

    • @frankturley5202
      @frankturley5202 3 ปีที่แล้ว

      Thanks Aby

    • @kevinhaggins9114
      @kevinhaggins9114 ปีที่แล้ว +1

      Could you pass the test with these 11 videos? Or would you recommend buying a book.

  • @onlinesaidasa9105
    @onlinesaidasa9105 9 หลายเดือนก่อน

    Namaste
    ITSM is a very broad field and some of the popular frameworks are a) ITIL 4.0 b) MOF 4.0 c) COBIT 2019 d) TOGAF 10 th Edition e) FITSM f) Lean IT g) SRE The world is moving towards a fusion of frameworks
    Thanks

  • @leniotsiou
    @leniotsiou หลายเดือนก่อน

    excellent explanation, thank you so much.

  • @sophneel
    @sophneel 2 ปีที่แล้ว +1

    Loved the way service value & four dimensions were explained.

    • @frankturley5202
      @frankturley5202 2 ปีที่แล้ว

      Thanks for the feedback Sophneel

  • @davedjoparto6112
    @davedjoparto6112 4 ปีที่แล้ว +1

    Thank you sire for the great lesson on itil!

  • @quydeptrai2301
    @quydeptrai2301 3 ปีที่แล้ว +1

    Thank you so much for your sharing, it is very easy for understanding.

  • @diegonayalazo
    @diegonayalazo ปีที่แล้ว

    Thanks. You are a great teacher and communicator.

  • @disisumesh
    @disisumesh 4 ปีที่แล้ว +8

    Outstanding! content. Please upload remaining videos.

    • @leximusmaximus4593
      @leximusmaximus4593 4 ปีที่แล้ว

      This is a trial to show the quality of the course so you buy the remaining videos.

  • @maicontorres6159
    @maicontorres6159 3 ปีที่แล้ว

    You are GREAT !

  • @FritzMusicNow
    @FritzMusicNow 2 ปีที่แล้ว

    Thank you so much!

  • @emmanuels.mayele5026
    @emmanuels.mayele5026 4 ปีที่แล้ว

    Great!

  •  2 ปีที่แล้ว

    Thanks for aligning your belt!

  • @CorahmMntambo
    @CorahmMntambo ปีที่แล้ว

    The best tutorial ever

  • @leximusmaximus4593
    @leximusmaximus4593 4 ปีที่แล้ว +2

    Great introduction to the service value system.

    • @frankturley5202
      @frankturley5202 4 ปีที่แล้ว

      Thanks Leximus, Ivor is a good ITIL trainer

  • @MotherEarth573
    @MotherEarth573 8 หลายเดือนก่อน

    Thanks for sharing ! Wondering where’s the rest of the 14videos. Only 11 out of 25 here

  • @tyrize6870
    @tyrize6870 4 ปีที่แล้ว +10

    Hahaha..he said we join IT to play with the toys and service management make us look at the other aspects too...

  • @IchihoBankai
    @IchihoBankai ปีที่แล้ว

    Love this chad

  • @mladenmatijas
    @mladenmatijas 4 ปีที่แล้ว +7

    Can these courses be put on LinkedIn eLEarning? The stuff there is old. This is more pertinent. Thanks

    • @frankturley5202
      @frankturley5202 4 ปีที่แล้ว

      Nice idea. LinkedIn like to record their own stuff :-)

  • @ghostpeppered4524
    @ghostpeppered4524 3 ปีที่แล้ว +1

    he meant to say "all 4 dimensions are affected by all 6 factors"

  • @radut
    @radut 2 ปีที่แล้ว

    take my money