How to fix and diagnose issues with Samsung Ecobubble Washing Machine
ฝัง
- เผยแพร่เมื่อ 5 มิ.ย. 2021
- Got an error message or issue with your Ecobubble. There are some REALLY simple fixes that you can check for and resolve before paying a professional. This video also shows how to put into test mode to confirm the issue.
It will show: How to remove and clean filter, check water inlet issues, drain issues, out of balance issues and how to resolve. The test/diagnosis shown will provide a code that you can look up at Samsung (see link below) or codes below:
1C, 1E Water level sensor issue
3C, 3E, 3E1, 3E2, 3E3, 3E4, 3E5
Motor issue
4C, 4E
Water supply issue
4C2, 4E1, 4E2, 4Ed
Water temperature issue
5C, 5E
Water drainage issue
6E
Water heater not functioning
8C
MEMS sensor issue
8E
Current error
9E1, 9E2, 9H1
Power error
11E
Low water level detected
12E
Button issues
13E
Signal communication error
14E & 18E
Button issues
www.samsung.com/uk/support/ho...
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Thank God I found your TH-cam channel! My washing machine died just now, and after doing the checks you demoed, gunk came out from the small hose next to the filter. After that my washing machine is back up and running!
Brilliant. Dirty job but worth it. Please do subscribe as really helps me.
@@ratemygadgets new sub here!!
I had UC after running the test. Checked the fuse and it was knackered. Changing the fuse sorted it. Saved £400. Cheers
Thanks allot. You saved me. My washing machine suddenly stopped while washing my job clothes. Now cleaned as you said. Found five years of gunk in that. Working normally now. Will keep it clean now onwards :)
Really glad to hear. Thanks for letting me know. Please do subscribe as really helps me.
Thank you ever so much for demonstration. My washing machine was out of action for 2 months, I was about to buy new one until watching your vid. Machine now working perfectly. Thanks.
So so glad it worked for you. Saving the environment from discarding of a good machine. Please do subscribe as really helps.
Thanks so much👌🖐️😘😆
Thank you so much! Solved my E3 warning light when machine stopped working. I was delighted to see a completely clogged filter (after draining for about 10/15 minutes as you advised). Thanks again.
Glad could help and thanks for taking the time to write. Please do subscribe and like as really helps
Spoke too soon! Filter wasn't the problem,or at least, it wasn't the only problem. Still getting E3.
Thank you very much. I've learnt so much from this video. We have the same as the mother in law and hers won't spin so I found you. They won't listen to me but I've learned so much. Thanks again hope everyone has a great Christmas and God bless everyone...
Glad it helped and hope helps resolve the issue(s) for you. Please do subscribe as really helps.
@@ratemygadgets I've just done it, I hope you and your family have a great Christmas and God bless everyone....
Thank you so much. The filter was dirty, you have saved me money!
Thank you
I am so glad. Please do subscribe as really helps
A good video which really helped. Our machine was stuck on 11/12 minutes in a 15 minute cycle, door locked, seemed like a call out but I watched your video and checked a few things. Firstly the wash load was a big throw that we use on the dog sofa (yes, I know they shouldn't be up there but my partner lets her 2 dogs up there, my 2 dogs don't go up there). So the load was too heavy. Plus there may have been a kink in the water feed so I made sure that was okay. Then I drained the bottom filter - yuk - and unplugged the little hose and a few drops of black water came out. It still didn't drain, seemed to gurgle a lot, so I checked the drain hose, disconnected it and made sure it was clear. Couldn't disconnect the motor hose though, too tight for my big hands. Anyway... put the machine back on, set it to rinse and spin with NOTHING in the drum and lo and behold it started working again. By the way I used the two right hand buttons to diagnose the E3 problem as in the video. So it could be more than one problem that causes the machine to stop. I just kept going through the list until it started working again. Thank you.
Really glad it worked and great perserverance. The kink in the hose may have been the biggest issue. It may not drain as it can't feed the water it needs in. Either way glad could help. Please do like and subscribe as really helps me.
Washing trapped inside , unable to unlock door ,I totally forgot about cleaning the filter ... works fine again .. much appreciated !
So glad, saved clothes and washing machine. Double win! Please do like the video and subscribe as it really helps me.
Exactly what I was looking for, cheers dude
Glad could help. Please do like the video and subscribe as would really help me.
thank you, were having trouble with the door not opening and programs not going. so I've set teh machine to do the test run, but there is washing in there, so we shall see, Thank you so much.
THANK YOU SO MUCH! You are a life saver!
Saving lives and only a Tuesday! Thank you. Please do like the video and subscribe as really helps me.
Thank you so much. My washing machine wasn’t work and i was trying to buy new mashing but thank you 🙏 for your help
Awesome. Just call me Money Saving boy!!!!! Please do like and subscribe as really helps me.
Thanks for your tutorial, very useful things!
I am really glad and thanks for taking the time to let me know. Please do like and subscribe as really helps.
Ordered it’s coming in January ❤
Great video bro fixed issue ,keep up the good work👍
Cheers buddy. Great to hear. Please do like and subscribe as really helps me.
Hey amazing demo, really helped me have a understanding of my machine. Wish you taught us how to do laundry though mine keeping coming out like crinkly crisps lol, and the smell of the laundry doesn't really come out on the clothes, it just smell less hahaha
Not sure I can help. Do clean out the waste pipe as may be blocking up and not draining leaving the smell. Please do like the video and subscribe as really helps me
Thank you, my family member forgot to take out the tissue paper and it ruined the washing machine
Thank you for teaching me how to fix it
I am so glad. Glad i saved you money in not having to call out an engineer or worse case buy a new machine. Please do subscribe as really helps.
@@ratemygadgets I got a Samsung washing machine and it’s coming up with a red box what looks like a lock square box and we can’t change it to a different program because that red box is stopping it
Thank you. You saved my day :)
I am so glad. Really good to hear. Please do subscribe as really helps.
People like you make TH-cam worthwhile!
That is really kind, thank you.
fantastic video, thank you. really well explained and demonstrated, you solved my 'dead' machine issus and saved me a ton of money on an engineer! thank you, thank you, thank you!
I am so glad and thank you for taking the time to write that. Very kind and the Internet isn't always strong on positive. Please do like the video and subscribe as really helps.
@@ratemygadgets liked and subscribed! thank you again, you are a force for good in the world
@@ratemygadgets Thank you for this video. In my own case, the control panel of my Samsung Eco bubble washing machine is blank even when there’s power. It didn’t stop the functioning of the dryer but I sense something is not right.
Thank you so much! I fix my problem with your video! 💯💯
Glad it helped! Thanks for the nice comments. Please do like the video and subscribe as it really helps me.
I couldn't get mine to go into diagnostic mode. I pressed the spin and option buttons, turned the power on and it just looked like it normally does. I turned the programme selector dial a few times and nothing happened so I stopped but it carried on going around the programme selector clock. I switched it off. Turned it back on and it carried on. I opened the door and it seemed to be waiting so I've put it on a 95c baby care wash. The issue with mine is keeps stopping part way through the washes though someone has pressed pause (although they haven't). However, I have never known before about cleaning the filter so I've done that- thank you! Really good and informative video.
If you or anyone else can help further I'd be so grateful!
It's just stopped again and been stuck at 2:12. I've had to.pause and play it again to get it to advance. This keeps happening.
It may be (but guessing) that the pause button is sticky so keeps involuntary pressing on a cycle. It is the only thing I can think that would cause it. Get a vacuum cleaner and try to see if can suck any dust out around the button...just be careful to not be too excessive and suck the button clean off or cause more damage. Alternative is to softly blow around the button to get rid of dirt and dust. Hope helps.
@@ratemygadgets thank you. Will try it.
Thanks for the Video.. It was very useful
Thank you for taking time to let me know. If you do subscribe and like it really helps me.
Thank you very much
I fixed my machine
Thanks so much you very lovely people
This is a great video! I just regret buying this washer it is the worst washer I’ve ever known. My latest problem is the extreme squeaking coming from it. 🤦🏻♀️
I would take the mouse out of the inner casing. If you can excuse the Dad joke, then please subscribe.
Thanks for this I think I’ve sorted the issue with it not going into spin.
Really glad. Please do like the video and subscribe as it really helps me
Thank you 👍
Ta mate, you’re a star !
All sorted after watching your vid 👍
That is awesome. SO glad to hear. Please do subscribe as really helps me. Trying to get 2000 before Christmas.
@@ratemygadgets subbed 👍
Thank you so much I am sort it out the problem
it worked for me. Thanks for the video
So glad. Thanks for letting me know. Please do subscribe as really helps me.
Tnku so much.. 🎉❤️
Mate thank you, awesome vid ❤❤❤
No problem 👍 Thanks for the kind words. Please do like the video and subscribe as really helps me.
Thank you very much ❤
You're welcome 😊Please do like the video and subscribe as really helps me.
cleaning the filter did for me , thanks a lot haha
No problem 👍 Saved you lots of time and money I hope. If you could be so kind, please do like the video and subscribe as really helps me.
Hi.... have you got any videos showing how to change a door latch/locking system on the ecobubble?
Thank you so much brother
No worries. Please do like and subscribe as really helps me.
Thank you 🙏🏼
Glad helped. Please do subscribe as really helps.
Thank you sir.
SIR! I feel honoured. Please do subscribe as really helps.
HI, what did you do about your 3E problem? Thanks
Thank you. You saved my bacon. Thanks for sharing, as I just accidentally locked my dooor, wasn't aware, so pressed the two for locked, and now I am back washing.
Get in. I am literally saving time nd stress for you to enjoy your life in better ways!!! Please do like and subscribe as really helps.
Wasn't what I was looking to fix but good to no thank you
Sorry didn't help but worth knowing just incase and always good to do little and often maintenance. Please do subscribe as really helps.
Helped me learn more about the machine I had a leak issue with ours found a hole at the bottom rear of the plastic tub don't no what caused it or if there was something that was supposed to be in there I just sealed it up and and ain't had a problem since
@@koastdamost1 Legendary. Means once less washing machine on the waste pile and saved yourself a good amount of money.
Does anyone know the drain hose size please? Our one is cracked and need to buy a replacement, but I can't seem to find out which one to get.
My dial is broken I put a new one in but still turns around in air I done realised it has a metal clip at the back that came off I cannot select washers for Spin Cycles do you know how I can fix it the first happens when I went to clean behind it and pulled it off it was working fine after 6-months is started to turn around selecting replacing the not I realised that a small metal ring loose hanging on the metal bar where you were replace the knob but it does not seem to clip onto anything
Thanks it worked
Great. Glad could help. Please do like the video and subscribe as really helps.
hi there , do you have any videos how to correct a D3 error code , possible door lock
thanks
Thank you, could you help me to fix the screen. I want do test but the screen not working nothing appear in it !!!! I dont know whats the wrong with the screen.
Very helpful video! I was having a nightmare with mine but it turns out the child lock was on 🙈
Ha ha....these things happen. Please do like the video and subscribe as really helps me.
I have a Samsung ecobubble and the drive belt has come off. The reference on the belt doesn't match the actual belt measurement. Its shorter than size stated ,there also look like someone has added something to the bar that the belt goes on to stop it rolling off when it rotates which has eroded and left bits on the floor inside.
I love it 🎉
Good. Hope it worked for you? Please do like the video and subscribe as really helps me.
hello there, can u help me pls, where does the drain pipe goes? i cant figure it out, i don't c a hole or something like that to put the pipe in or plug in it... THX, its a model WD146UVHJSM
Hello and thanks for your videos ! Have you an idea of how much time it takes for the test operation ? 🙏
No entirely. Mine took roughly 5mins. Hope helps. Please do ike the video and subscribe as really helps me
@@ratemygadgetsI followed your instructions for the diagnostic test and the machine was still going over two hours later. Initially, the problem was 5C and water wasn’t draining.
i kicked mine 6 times and it worked
Exactly, as if I want to buy a fucking project instead of a washing machine. Useless junk
@@f.g.6019 it really is useless ... goodluvk with your mashing machine though
Explain what is the 3e1 or 3e2 then. I have the same
Thank you for the very helpful video.
No issue. I hope it helps, please do subscribe as really helps me
Hi. My washing machine is same but 8 Kg. The magnifying 🔎 consists of 2 buttons 1 option and 2 Delay End. While holding those 2 buttons I am pressing switch on button but all lights don't show meaning the machine doesn't give option to run test. Can you please help
Mi don’t show the test function menu she only show me 2 points and 1 line something like this :- any ideas ????
Thanks
No problem. Hope it helped. Please do like the video and subscribe if don't mind
My problem is the dial is not responding. It doesn't select anything im stuck on a rinse and spin.
Can't do a diagnostic cuz I can select/scroll through the options
Thank you for your video. I've been working my way through the possible faults. When I push the spin, option and on buttons, the dial on the left lights up and the lights move around clockwise automatically. It doesn't let me do this manually to allow me to test. Please advise 🤔
Sorry Carol. Not sure fully understand. Did you follow the guide and does it go into a test cycle? What are the issues it is showing?
I had a similar problem with my Samsung it got down to 9 minutes and then just kept going round slowly I think it was over loaded I checked filter as you advised but still the same so I stopped it and took out one of the small blankets out and left the other one in and it span
Hope this might help someone .Great video
Regards kev...
Thanks for advice. Does sound like it was overloaded. Please do subscribe as really helps.
Still don't know what the symols are when i use one it just stopped for ages .
I had a problem with the spin, it was a Loose belt. There was a large nut in the middle of the drum that needed tightened.
Glad could help fix. Now can go back to getting the next wash ready....rock and roll!! Please do like the video and subscribe as really helps.
What to do for 4E error code
Hello, thank you for all your helping, I have question, I have samsung 8k, when I make test mood, give error, 3c2, what is this mean 🌹
Thank you so much. This helped a lot.
Subscribed
Hi there. We have a samsung front load washing machine, and we noticed it takes longer than usual to wash. One time I noticed, when the timer was down to 7 minutes of washing, it changed to 16 minutes. What seems to be the problem? Thanks in advance
Depends. It could be a genuine problem if it happens during the cycle and is the same issue I had. If it happens before a new washing starts then not an issue. Let me explain. Let's go with the bigger issue.....if part way through a cycle (so well into the wash) and then the time displayed doesn't reduce or increases then something at that point in the cycle has gone wrong. Either it hasn't been able to drain provided heat, spin etc so it keeps trying. If near the end then likely a draining or high spin issue so keeps adding time to resolve the issue which if it doesn't means you have along term issue. If the cycle finishes eventually then may be intermittent. Now for lesser issue and to be expected. If display provided shows let's say 30mins before you start the cycle and then on hitting go it increases, this could be expected. The washing machine will weigh the load on start and if heavier than expected then it increases the time for washing as needs more time to add water, spin, drain etc. Hope helps. Please do subscribe as really helps me.
Thanks for making this video. My 7 year old machine is dead. I have changed fuse on plug twice but still not responding and zero lights showing. I followed the press the 2 buttons and on/off switch but still nothing. Any thoughts ?
If there is NO power then definitely (and stating obvious) a power supply issue. I have another video on how to change a moulded plug. Obviously only undertake if feeling confident, but you need to hope it is the plug. If not, then something will have gone in the machine OR (unlikely) the control panel display has failed. If have any.dpubt, please consult a qualified electrican or washing machine engineer. Let me know how you get on.
Error 5C what does it mean ?
I’m wondering if you can help. I have the same washing machine but when you hit the on button it’s not coming on. Any advise on this?
It could be the fuse in the plug, please see a professional electrician if needed.Please do like the video and subscribe as it really helps me.
My machine comes up with DC error I have to open and close the door 3 times and then it locks and works any tips?
Any chance you could advise me please? My Samsung ecobubble machine is not taking the fabric softener, I've done all the cleans but notice if I put my finger in the drain away hole it's clogged. Can you tell me if that is indeed just a hole or an actual pipe as I don't want to push gunk further down and block it further down? Also how can I access it to clean as it's very fiddly. The two screws on the front I think are just for the fascia panel? Any ideas please?
If end of drain pipe then should be clear. Get end of a screw driver and plug anything out of there. Do a drain cycle. Please do like and subscribe as really helps me.
@@ratemygadgets still nothing is clearing it :(
@@beverleypryor371 is waste water coming out and was it the waste pipe blocked (the grey hose coming put the back)?
Do you know if you can reprogram the temperatures permanently to save energy?
No. Don't think you can as set by machine. Please do like and subscribe as really helps me.
Hello, I have a samsung ww90k5410ux washing machine. It gives me a 5C code. Had it for about 5+ years already. I tried to unscrew the filter pump cap but only the cap comes off. The filter remains inside so I have no clue of how to take the filter inside out. I feel the cap should be attached to the filter but seems it isnt.
I would guess then that the filter is stuck in place as gunged up (that is a word I think). Can you see into the filter to see if it is clogged? If so, it might be hard work and careful don't damage it but pulling out the debris with fingers may mean can eventually pull the whole unit out. Hope helps. Please do like the video and subscribe as really helps.
Um excuse can you please help me my washing machine same as yours the small screen won’t work can you tell what’s the issue and can i do it by myself? No matter how many times I click on it doesn’t work or peep or anything the screen just changes when i spin the spinning thingy
Is it not registering any input? So you can't get any of the buttons to work?
Hi. I have the WW90TA046X. It makes an awful squeaky noise when washing and when spinning, a loud tapping noise. Iv been in touch with samsung many times and iv tried what theyvhave suggested...i practically brand new, have for less than 2 months. Just did drain and spin on one towel (maybe 8pcm x 30cm), it made the loudest tapping noise. Why? Any help appreciated. Thanks
Is it tapping as if something is in the drum? It may be that you've had a zip or coin find its way in between drum and outer housing.
Mine seems to be very sensitive to how level it is.. the smallest of increments make or breaks weather it decides to spin.
Also- couldn't get mine to go into diagnostics mode. // ah well... meeh- it's working now.. until the next time.....
Same problem did you find a solution?
Got donated one today, washes fine but the buttons on the control panel don’t respond in any way. Only power and start/pause. Any advice on what it could be? Thanks!
Hi maybe the child is activated..
Hi There,
Any idea for if the emergency bypass cable accidentally drops back inside the machine?
When you say bypass cable, do you mean electrical cable or water/waste cable?
Hi, your video was very helpful, please my problem is that when i turn on the machin, it stops after 1 minut, and still, when i pus pause start button it work for one minute or two and stop again, i tried to get the test and kt gives me tje ( -) in the result, whats the solution please, regards
I have exactly samw problem, looking for a solution ass well
bonjour, peut etre allez vous pouvoir m'aider 🤞🤞voila! quand je mets ma machine en route elle s'allume normalement sans code d'erreur, quand je lance un programe elle prend mon programe mais ne se met pas en route du moins ne prends pas l'eau un bruit sort du panneau de commande comme si elle chercher le programe toujours sans me donner le code d'erreur quand je tourne la courrois elle se met a prendre de l'eau puis s'arrete et refait le bruit dans le panneau de commande, pensez vous quelle soit HS ? c'est la meme que celle que vous avez une samsung eco bubble 7 kilos merci d'avance si vous pouvez m'aider,a bientot.
GOAT
Damn....I mean Damn! Thanks man. That is huge. Please do like the video and subscribe as really helps me.
Hello ..how can unlocked the washing machine please? Thanks
When you do diagnost test need to be connect to water suppplier?
Not 100% sure as only done when water is on. It doesn't pull in any water so guess would be it isn't essential. Hope helps. Let us know. Please do subscribe as really helps.
3e1 means the motor is overloaded
Hi there, I've got just a red key symbol on my EcoBubble display and it won't finish a cycle. Any ideas what this could point to?
I would guess, but no promise, it hasn't drained fully. It means it has finished the cycle but will not unlock until it senses the drum has drained. Check if there is water in there. If so, put it on drain mode and watch it. If it doesn't go down, you have your answer. Either a blocked drain pipe (check filter and pipe) or worse, a failed drain pump. Any doubt seek advice from a qualified washing machine engineer. Let us know how you get on.
Hi
Maybe a bit late, but does your filter door not just press in to open instead of trying to pry it open?
Some do, the design is slight different on the differing models. Mine you need to pry open. Thanks for watching, please do like and subscribe as really helps me.
I don’t have spin button on my washing machine
Great video. i have the same machine, but the buttons are not working. What can i do
Do you have anything on the display? If so, then an interface issue with it being all buttons so sounds like a connector come loose.
Hi i have the same washing machine the issue am facing is that the buttons on the dash stopped working ecept the on/off play buttons so i can actually use the washing machine but cant adjust ant of the cycles (spin , water temp..) any pointers would be highly appreciated
Note: Child lock is not on :)
Is the display still working? If so, then do try (but not likely to work) unplug from the wall(Obviously when empty and not mid load). Give it a few mins and plug back in. It mayhave got itself in a weird cycle loop OR the buttons are not working? Hope helps, please do like the video and subscribe.
@@ratemygadgets screen works cycles work its just the buttons are not responding ,unplugged it before still didnt work ! The buttons simply stopped working
My sumsung washing machine it's got a mute sign and when I press start doesn't show anything
The door won't open on mine. I've turned it off and on and still it won't open. Checked filter and no issue there
Hi all,
I have an issue with my machine which is exactly like the one on the video.
When I start the program I hear some clicking noise from around the display and the machine just doesn't start to drain ... it looks like it may be that the door doesn'tlock because I don't see the key light and the door is not locked.
Any idea how to fix it?
Have you gone through these steps. Mine was an issue with draining and it being blocked. Hope helps. Best of luck. Please do like the video and subscribe as really helps.
Dont ever ever buy this machine
Iv had mine four years and no problem until now so why not
@@aaronmorling2671 well, because it's shit. What sort of bloody Einstein do you have to be to get your fucking clothes clean FFS
8 years ours lasted and has been hammered with kids clothes n bedding fucking unbelievable machine if u ask me and cheaper in electricity
We’ve had ours 9 years. Had early issue with faulty circuit board causing failure of drum to rotate half way through programme. Samsung replaced free as was under 5 years parts guarantee. No problems after that. Fault was poor soldering on the circuit board. No problems since.
I understand why, the very minor issue’s I had were very easily sorted out with the help of Utube.
And if The machine does not switch on. My machine sometimes doesn't power on, and no turn on any ligts
Same issue here. Were you able to get it working?
@@mohammadaskari7487 Yes, there was a problem on the electronic chip. We replace it with 90€ for a new one.
I'm going to try it ive had my Samsung ecobubble a month I still can't get it on.😢
Best of luck. Let us know how you get on. Please do like the video and subscribe as it really helps me.
Hi can you help me please.
Knob on eco bubble 8kg doesn't select. Call the knob out and a washer came out with it bought a new knob but it still doesn't select do I have to change the whole panel
Not sure. If the knob had just been turning and not moving the spindle then maybe not. It may be a new knob would fix it. I think you need an engineer.
@@ratemygadgets no knob just turns without selecting.. I would send pic but don't know how
So I guess I need to change the front panel if the knob that attaches to the inside broken off it had a silver washer. Would changing panel work?
I will never buy Samsung washing machine again.
Stick to old school hotpoint my one lasted 18 yrs
samsung ecobuble washing machine not drain properly or after some time its water direct flowing with 4c
Samsung washer dryer smelling of burning some time then it's drying
Mine is not spinning. The machine won't go into service mode any suggestions?