SONOS RANT! | New App Update (June 2024)
ฝัง
- เผยแพร่เมื่อ 16 ต.ค. 2024
- HiFi Brothers bring you their honest opinion of the new Sonos App. It's been a crazy couple of months and not everything is going really well. What do you think?
This was recorded before the recent changes to Sonos’ Terms of Service which has many in the community enraged.
Please read the pinned comment for most up-to-date information on app updates.
We’d love your comments about these topics, so please feel free to leave one.
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Video Footage taken from Sonos website. No products shown were sponsored. Opinions shared are from personal experiences.
Since the upload - looks like the new App update 80.03.06 (iOS) and 80.03.03 (Android) now adds:
▪️ Numbers to the volume slider
▪️ Mute button icon
▪️ Support for SonosNet channel selection
▪️ Stereo/mono configuration for Amp or Port
Our collective voices are being heard! 💪
Please share your experience(s) or anything else we may have missed in the comments.
It seems like they are not longer support the Boost. Can you confirm that? At least The App is not reconizing my unit any longer.
I have a boost on my system and still works
The app is utterly appalling- Sonos shafted its loyal customers by releasing an untested app just so they could line their pockets for the ace headphone release
Queue management is still a joke - no ability to delete tracks or move tracks about and worse still if you change the source to watch tv and then try to go back to the music queue it’s impossible
Utterly farcical and whoever was responsible should be sacked
The shareholders should kick out the entire board
💯
Bro I got some stuff installed yesterday at my house and was so excited. The techs that came over couldn’t even get the sub gen 3 to work.. the app is annoying and doesn’t connect to anything.. I’m tired of this BS, I regret my decision even getting into this Sonos ecosystem. It’s a big POS
My $7,000 system is total crap now. Only my soundbar has been connected the last 6 months!! Run for hills anyone considering buying ANYTHING Sonos.
I’m in the same boat and I echo this comment completely. RUN. Don’t walk away from Sonos. RUN.
The problem still exists since this post so, What have people found is the best route of complaint?
I returned my Era 100’s. They sounded great but WHAT A HEADACHE!!!
I agree with you on the app update. i think giving people time to transition but I guess sonos never learns their lesson! I wish they released a beta instead of rushing the software out. It seems a lot of these developers would rather rush out a product then spend extra money beta testing too bad.
On the headphone side, apple even has a heads phone for $450 so for Sonos to price their products as high as apple is a huge disappointment, i am 100% sure there are better products then their headphones.
Unfortunately this seems to be the norm for all software companies nowadays. ie: video games, apps, websites - list goes on. “Just release it now and we’ll deal with it later” - seems like these releases are to appease financial benchmarks.
As for the 🎧 - the biggest draw is the connectivity to home theater but I’m really curious on how often people would use them that way. Again, that $450 price tag - yikes! If they were $299, it would be a no brainer purchase.
@@HiFiBrotherslooks like another update reaction?
@@larryraigrodski5381 coming soon - can't keep up with Sonos nowadays haha
What is a good replacement of sonos that can play my music collection from my nas?
I just bought a Sonos beam gen 2 and mini sub yesterday and the Sonos app won't work. Keeps saying mini needs update but won't update just gives error 1000. So I have a sub and app I can't even use at all. I guess I should have went with the Bose system instead
Same boat as you - it was working flawlessly before the app update, now I have to “restart” my beam for it to get TV sound. Frustrating!!!!
@@kurtfirestone2761 You better return it believe me my frustration still on going I have used beam g2 one sl L R and roam for over 2 years, the app doesn’t work since May 2024 the last update.
It won’t let me True Tone my arc anymore smh.. thanks update
Why changed d wheels that works? 😢
I am a SONOS lover - and have got friends to buy the same. I have 9 speakers in my house on different levels. This new app has screwed me over - with so much maintenance and long phone-calls. How is that SONOS RELEASED THIS ???? Now to SPLIT different music into different speakers - is a multilayer operation. I'm trying to do this for my wife, as this is just too DIFFICULT !!! Please do some simplification SONOS team !!! Or give us the old app !!
My 12 Sonos speakers continue to not work.. they drop certain speakers in a group daily, it just stops playing Amazon music after one song.. I have these speakers playing daily and it has been really unfortunate a big company like Sonos cannot fix this more quickly…
I can‘t connect to my speaker at all. Returning it tomorrow and moving on.
Did anyone figure out how playlists made in the sonos app are shown? I can't find them at all. Thanks for any advice!
Only way I could find is by adding a song or playlist to “Sonos Favorites”.
They ruined software that wasn't even close to ready so they could sell headphones. Speakers drop every time I play music. Takes ten to fifteen seconds to even play/pause when it works. Airplay is even sketchy most of the time. And apparently, they took out the part of not selling customer information from their TOS.
I changed WiFi provider to Fios and now it doesn’t find any of my Sonos devices and I did every troubleshooting possible and nothing!! I need my music so definitely searching for a whole new sound system for my home
Love the intro!!!
For some reason I can't find the music library update
We can’t either 😡
I love the system but Sonos lost customer is me. The latest update was screwed me for a month now. I don’t recommend anyone surrendering me friends or family anymore.
Even though it’s gonna take some time to get used to the new app, I’m already learning it and they’ll probably come up with new features so just have patience everybody! I’m a dedicated sooner users and I just love my system from Sonos. It’s premium everything they are and the sub and my Sony fives that I’m using for surround along with my Sony master series night J television.! I get smiles every day. I’m a happy camper.!👍
Sorry folks, I meant to say Sonos five but because of I’m using my microphone, it said Sony and I’m using the Sony Master series a 90 J! Spellcheck is not doing well these days!🤨
Relearn the new app, good luck with that.
My experience is that the app rarely connects to my system and when it does it’s laggy and glitches or just doesn’t respond at all.
The previous version worked just fine for me.
New app will not recognize old hardware from S1 unless updated on ethernet. After updating, if old hardware is movwd, app will not recognize old hardware again.
I was on the verge of buying sonos. I'll keep an eye out on what the communities are saying and maybe buy later. But for now, i will stick with my wired basic speakers. Changing app layout and functionality to hardware that requires the app controls makes it feel like you're not really in control of your hardware.
This is sort of the downside to Sonos is that it’s always been app dependent.
@@HiFiBrothers i agree, but it was a bit odd even if they hadn't proven they can't be trusted.
All of these headaches for a mediocre new headphone …
The app is utter garbage and they need to scrap the app; I have to restart my android app 2 to 3 times to get it to work. Always defaults to System not Found. It takes 6 seconds to adjust the volume to update, Can't play Get the Shot - dominant predation song from youtube music. Also when my phone screen times out and goes black and I open app again and nothing is loaded. Lately I found that my sonos is going into mute mode without my input. Android wigit is gone.
Each time I open the app it makes me so disappointed.
They try to solve the app issues by releasing headphones.
Just look at the stock price since the release of the app in May.
Same here. It's a joke. Thanks for making me waste my money, Sonos.
BS they’ve done nothing to fix it and it’s to late they have and should lose a lot of customers new and old. Don’t waste your time or money on them
I've spoken Sonos 🇬🇧 The Play 5 Gen 1 is not supported on new app 2. Completely mad !!!
Very Buggy since new app....As a AV integrator , a lot of my customers are frustated ...very buggy volume control lag....no more sonos net ?? S2 was a Tank ... Took 8 weeks for the Sonos Ceo to react....Very bad move from them
The only problem that I have ever had whit Sonos is when I tried to do the trueplay again after the last update and it wasn’t working but I tried a-few hours later and it works other than that no problems at all
Yep! It hasn’t been “buggy” for me like I’ve seen for others, just more of missing features (which are getting slowly added back) or having to learn the app again.
The app now makes me so angry that i'm this close to just selling my beam gen 2 altogether. After this update, it keeps losing my wifi and i have to keep reconnecting it. After every time it connecfs, it keeps saying i dont have any sonos proctucts. True play is a joke so i can't calibrate anything anymore. Plus the sound the sound completely drops out from my tv altogether, so i got to factory reset everything all over again. 😠
Still generally buggy at times for me but it’s been getting better with updates. However, I’m in the same boat as every other Sonos owner, I just want this damn thing to work as I’ve paid a premium for these speakers!
@@HiFiBrothers Yeah exactly. I've put a lot of money towards these products and it's hugely frustrating when they don't work to their full potential because of a stupid decision to release a broken update without first testing it. I don't want to part with my beam gen 2 because it sounded so good when the app did work. Nothing on the market comes close imo. So I'm gonna wait and see how further updates go. But Sonos is really testing our patience.
Time for me to find a decent music system and dump my sonos rubbish....
Check out our other videos, if you need recommendations.
I lost my playlist!!🤬🤬🤬🤬🤬🤬
It is horrible, since the release im so disappointed with my 6 speakers system. The equalizer doesnt even work for me, i cant even shut down my subwoofer through the app or adjust any levels. It’s extremely laggy while changing songs or volume, so now i mostly play music straight from the spotify app. If the system wasnt many years old i would return it no doubt
Imagine Samsung messing up the TV remotes, will you buy samsung TV ?
If you use android, i advice to delete current app. Install the old app Apk files are available. Change auto app update setting on Your phone.
I don't know about iOS but thank god I am using Android.
Rolling back actually feels like an Update to this mess.
Cut the intro music to 1/2 pls.
Thanks for the feedback!
I find it's painfully laggy. The Volume slider can be 10 seconds out of sync to the volume change. Sometimes it say No Products Found. Having to hit the back button to get back home etc... Terrible app. Great hardware.
💯
I don’t even bother to use my system anymore.
It’s an exercise in futility.
The app is complete garbage.