Why do BAs Need Communication Skills? Competencies Required for Business Analysts in IT Projects

In this video from TEXAVI, Pardha Mantravadi speaks about the essential aspects of the communication skills and why business analysts need this as the most important of their skillset. Day in and day out, BAs interact with multiple stakeholders, both internal and external to the organisation. These stakeholders include senior leadership, team members, other staff members, customers and vendors, to name a few groups. In order to understand and manage the expectations of people, business analysts interact and engage with them using oral, written and also non-verbal means of communication.
Watch the video to learn about the various aspects of communication skills necessary for business analysis professionals to succeed on both professional and personal fronts.