Your RESPONSIBILITIES as a Microsoft 365 Engineer or Administrator 1) Creating Users: users in M365, Assigning licenses ,Creating attributes and properties and descriptions and knowing where certain attributes come from On-premises or form Cloud only 2) Removing Users: It is Easy but Imp is to understand what happens to users when they get removed. like removing a licence or delete a user ,engineer must understand what is Period you can restore them and after that you can't and that we need about Things like know the mail in there mail box and their Data in one drive before delete them. 3) Group Admin: Mailboxes Distribution list , Office 365 Groups Security Groups. 4) Investigations: Activity ask by boss or Customer or client can we Investigate a certain users activity they able to see If a user really did receive an E-mail or not maybe there is a bit of a legal matter that needs to be address and we need to find if user have a mail or not. audits all those things. 5) Configuring Sharing: MICROSOFT Give More Option to Users able to Share things externally and internally and one-drive and teams in SharePoint all of its.you will be ask to do thing like configure sharing between two different companies or allow a certain user to share something or restrict Someone from sharing to a certain domain ,white listing the domain for sharing or Black listing the domain. 6) Security: main thing you will be asked a lot in Microsoft 365 is MFA Multi-factor authentication understanding to free M365 authentication or whether you using Conditional Access. may be one of the thing that might come up is you will expected to apply MFA but when a user is coming from a certain IP and visversa. 7) Permissions: Global admin access Which is like the equivalent of you know God like access in M365 some user admin role or maybe the security Reader role. 8) Licensing: M365 licensing are complicated Microsoft don;t do a great job in sort of simplifying it and changes all the time so need to stay top of it but you don't need the ins and outs of Licensing what more you need is to understand of is how to assign a license to user and how to remove License from user what happen when you remove the License from a user and maybe what type of licence you have available in your Specific directory so understanding all the licences is probably to bigger Role requirement its better what your organization has so example you"ll asked to create a user with exchange so you need to sort of understand which of your licensing that available in your tenant has only exchange because you don't want to give people licenses for applications they don't need because then the organizations paying for thing that not really required. 9) Service Improvement: Microsoft 365 is always releasing new things for that subscribe to rss feeds from Microsoft 365 blogs {Microsoft 365 Technical blog = in google search } this for how can we apply them to my customers or users and help them get better service from M365 ,speaking to user about using certain features or changes into user behavior. 10) Troubleshooting : you have to Troubleshooting Why something is not working ,Why mail is not flowing, Why users are not unable to share, Why user can't login, user getting MFA in multiple scenarios that they shouldn't you need to Troubleshooting that things.
Great video! I would mention getting new users logged into their devices, approving initial sign in requests for mobile devices especially with Exchange online.
Thanks for sharing. I work as network admin mostly switches,VOIP administration and a bunch of other hardware. Really looking at Azure, 0365 and Teams. Would love to get into a remote role working with these. I will be checking out more of your videos.
You can use PowerShell for a lot of things but I have noticed that some things can't be managed via PowerShell when it comes to M365. My suggestion is to use whatever your most comfortable with.
Honestly it really depends on the company you work for. IT job descriptions are quite loose and a senior engineer could be doing the same things as a analyst depending on the size of a company, etc.
Your RESPONSIBILITIES as a Microsoft 365 Engineer or Administrator
1) Creating Users:
users in M365, Assigning licenses ,Creating attributes
and properties and descriptions and knowing where certain attributes come from On-premises or form Cloud only
2) Removing Users:
It is Easy but
Imp is to understand what happens to users when they get removed.
like removing a licence or delete a user ,engineer must understand what is Period you can restore them and after that you can't and that we need about Things like know the mail in there mail box and their Data in one drive before delete them.
3) Group Admin:
Mailboxes Distribution list , Office 365 Groups Security Groups.
4) Investigations:
Activity ask by boss or Customer or client can we Investigate a certain users activity they able to see If a user really did receive an E-mail or not
maybe there is a bit of a legal matter that needs to be address and we need to find if user
have a mail or not.
audits all those things.
5) Configuring Sharing:
MICROSOFT Give More Option to Users able to Share things externally and internally and one-drive and teams in SharePoint all of its.you will be ask to do thing like
configure sharing between two different companies or allow a certain user to share something or restrict Someone from sharing to a certain domain ,white listing the domain for sharing or Black listing the domain.
6) Security:
main thing you will be asked a lot in Microsoft 365 is MFA Multi-factor authentication understanding to free M365 authentication or whether you using Conditional Access.
may be one of the thing that might come up is you will expected to apply MFA but when a user is coming from a certain IP and visversa.
7) Permissions:
Global admin access
Which is like the equivalent of you know God like access in M365
some user admin role or maybe the security Reader role.
8) Licensing:
M365 licensing are complicated
Microsoft don;t do a great job in sort of simplifying it and changes all the time so need to stay top of it
but you don't need the ins and outs of Licensing what more you need is to understand of is
how to assign a license to user and how to remove License from user what happen when you remove the License from a user and maybe what type of licence you have available in your Specific directory so understanding all the licences is probably to bigger Role requirement
its better what your organization has so example you"ll asked to create a user with exchange so you need to sort of understand which of your licensing that available in your tenant has only exchange because you don't want to give people licenses for applications they don't need because then the organizations paying for thing that not really required.
9) Service Improvement:
Microsoft 365 is always releasing new things for that subscribe to rss feeds from Microsoft 365 blogs
{Microsoft 365 Technical blog = in google search }
this for how can we
apply them to my customers or users and help them get better service from M365 ,speaking to user about using certain features or changes into user behavior.
10) Troubleshooting :
you have to Troubleshooting Why something is not working ,Why mail is not flowing,
Why users are not unable to share, Why user can't login, user getting MFA in multiple scenarios that they shouldn't you need to Troubleshooting that things.
Great video! I would mention getting new users logged into their devices, approving initial sign in requests for mobile devices especially with Exchange online.
Great tip! Absolutely an essential now.
Thanks for sharing. I work as network admin mostly switches,VOIP administration and a bunch of other hardware. Really looking at Azure, 0365 and Teams. Would love to get into a remote role working with these. I will be checking out more of your videos.
Glad it was helpful!
Great Video Mate really enjoied it keep up thee good work.
Thank you!
Hi how will I got about Learning all the skills are there any videos that will teach me or step-by-step guides?
Great I start my new job in January
Congratulations and good luck!
Hello, can we use powershells for managing O365? What is the most effective? GUI based or PS?
You can use PowerShell for a lot of things but I have noticed that some things can't be managed via PowerShell when it comes to M365. My suggestion is to use whatever your most comfortable with.
Thanks for explaining and very good content
Thanks for the feedback!
what cert or training do you recommend i have done ms100&ms200 but i feel like am not ready to apply for jobs yet
Would a 365 engineer be considered a Level 2/3 role, or there's overlap in what a SD analyst could do too?
Honestly it really depends on the company you work for. IT job descriptions are quite loose and a senior engineer could be doing the same things as a analyst depending on the size of a company, etc.
Wtf, isnt that just basically a support role? i did exactly that as a support..
Its not engineer level it's the very basics..
your microphone is wack