Does anyone know the procedure for refilling the pump housing. Is mineral oil used or machine oil? How much oil is used? Enough to cover the miter completely?
Hi - if you contact our Product Support department at zcotechnical@zoeller.com or by calling 1.800.928.7967 and pressing option 6, they should be able to answer this for you.
Hi @petebusch9069. We have a few different switch options available for our pumps. If you would like to learn more about them, our experts in product support would be more than happy to walk you through the available choices. To connect with them, you can either email zcotechnical@zoeller.com or call 1-800-928-7867 and press option 6 to be connected with them. I hope this helps!
@@ZoellerCompany Why not just address the issue instead of providing a canned response that does nothing but give your company a bad reputation? You have good pumps but your floats are junk, we all know that and end up using other floats. Do you really think avoiding that issue is in you best interest? Do you really think your fooling you customers? If you would just come out and say yes, this is the weak point and this is what we are doing about it then you might gain some respect. We all know you have a phone number, providing that does not help.
Cool looking company. Glad you're trying to keep it American. My house has a Zoeller that I suspect is 14 years old. I'm replacing it with another.
Does anyone know the procedure for refilling the pump housing. Is mineral oil used or machine oil? How much oil is used? Enough to cover the miter completely?
Hi - if you contact our Product Support department at zcotechnical@zoeller.com or by calling 1.800.928.7967 and pressing option 6, they should be able to answer this for you.
Too bad the float switch fails and will leak water into the housing on these pumps.
Hi @petebusch9069. We have a few different switch options available for our pumps. If you would like to learn more about them, our experts in product support would be more than happy to walk you through the available choices. To connect with them, you can either email zcotechnical@zoeller.com or call 1-800-928-7867 and press option 6 to be connected with them. I hope this helps!
@@ZoellerCompany Why not just address the issue instead of providing a canned response that does nothing but give your company a bad reputation? You have good pumps but your floats are junk, we all know that and end up using other floats. Do you really think avoiding that issue is in you best interest? Do you really think your fooling you customers? If you would just come out and say yes, this is the weak point and this is what we are doing about it then you might gain some respect. We all know you have a phone number, providing that does not help.