Leaking windscreen & wet frunk 2020 i-Pace HSE: I too had my windscreen replaced because of a leak into the box above the drivers mirror. I suspect there is a problem with some seals. I believe that the problem with water in the frunk is a separate issue. In my case I was able to solve this problem by tslightly ightening the catches that hold the frunk closed against the seal rather than replacing the seal. The screws holding the catches were just a little loose. It was an easy fix.
Hiya, Thank-you, your vids have been invaluable and as a newbie to the EV400 world, you are a 🌟 …..we have just had our H441 recall today, after waiting 6 weeks + etc…took your advice and requested a battery degradation report 😊 which resulted @ 91%. Fortunately our I-pace has only done 15,670 miles, so there’s some wriggle room. Thanks again. 🙏
I can update you all on the progress with my 2019SE. I had the H441 update installed at dealership on 4th July. The car charged fine to 100% as usual on my home charger. I travelled to Derby and used a DC charger and the charge indicated complete at 72%. I called Jaguar Assistance and they sent out a JLR tech who did a thorough check and reboot to no avail, but he did confirm that the reduced charge was due to the H441 software. Car was safe to drive as normal but advised to return to dealership as soon as possible. Car back to dealership on 8th July and thoroughly checked over. 12V starter battery replaced (not picked up on service as not an item to be checked) and three faulty battery modules, out of 36, identified (12, 22 and 23) so H441 fix works and identifies high risk items. Jaguar agreed to replace free of charge BUT the dealership identified a dent in the floor plate that exceeded the allowable indentation of 5mm, it was 6mm. No idea how caused but could driving around farm roads or on speed bumps. Jaguar insisted that to preserve battery warranty the battery frame, which includes the flat floor plate, needed to be replaced. All 33 good modules to be transferred to the new frame. Still uncertain if insurer will pay but work progressing. In addition to tasks paid for by Jaguar I am faced with a cost of £15,000 of which close to £5000 is for the thermal sealant to mount the modules. This is often shown as driving over all sorts of terrain, referred to as an SUV, comes with all surface drives but the floor plate is the bottom of the battery mounting frame and a 6mm indentation is pretty small. Jaguar have been very much involved in this case with the tech at the dealership, I am a professional engineer and I wouldn't accept that they do not understand the issue they are dealing with here. JLR did issue a letter to all dealerships telling them to expect more people coming back to tel them about limited charging after installing the H441 update. Based on my experience with no real prior clue they identified three doubtful modules, two near to the front of the battery, one near side rear and none close to the bottom damage. Encourage people to get H441 dealt with and then charge on a DC charger, if I hadn't travelled away from home (85% of my charging is on AC at home and at destination) I might still be driving around with suspect modules and a potential fire risk. I bought the I Pace because I was happier with NMC battery chemistry than the NCA favoured by Tesla, and not much choice at the time. It is a great car to drive but I am beginning to wonder how long I will keep it. Maybe to its fifth birthday?
I was convinced the car was fine after the software was installed because I did three charges to 100% on AC, then bang, on a journey and barely enough range to get home without charging. Disappointed. Took the car back to dealership as soon as possible, couldn't get a loan car but managing with walking and the bike. I guess I could kick up but they are doing their best for me. I do think that JLR service techs just do not see enough EVs, but the ones I see are good and refer back to JLR specialists if in doubt. I am just surprised, disappointed, that somehow without being aware of it I can damage the floor enough to require replacement, some cases on the web. It was worth downloading a copy of the workshop manual, cost me £14.99 or something, Looks like the instructions for a Lego kit, beautifully detailed step by step guide, 8800 pages. Step process for each individual battery module. At least a week of work.
Hi, your summary is really helpful. I wonder if you could please clarify: Why are you facing such high costs? Are you out of Warranty? Is it because of the 6mm rather than 5mm indentation that they are suggesting you have voided the battery warranty and hence they cannot replace the cells without dismantling and rebuilding the entire battery frame? Also, why wouldn’t they give you a loan car?
I have extended the general warranty into second year now, hence continued access to Jaguar Assistance. The floor damage is the issue and the battery warranty does not cover damage. I have seen similar reports in Norway, basically close to uneconomic repair and write off. Garage did not report any damage at service and MoT in early April. No idea where damage could have occurred since then, pretty normal use but some driving on unmade roads, potholes etc.
This is rather worrying....just paid a holding deposit for the 22 Reg HSE BLACK in the hope that there would have been an improvement to initial teething problems Jagaur could have encountered earlier on when they rolled out the ipace, but reading this is giving me second thoughts now... £15000 is a lot of money!!
Few month ago I've bought used I-PACE 2018. I do get plenty of water in frunk in a hot day. Probably condensed water getting in somehow. Temporary "fixed" by placing 1.5kg bag of desiccant into the frunk.
Finding a way of reliably measuring the State of Health of the battery is vital for the ev industry going forward. From looking at the Bjorn Nyland videos it appears the only way of convincingly doing it is to charge to 100% and run it down to near 0%. That's clearly not practical in the 2nd ev market. I have been looking at a 2nd hand iPace but am very put off by not knowing what the SOH of the battery is. I suspect this is one of the main reasons why depreciation on new ev's is eyewateringly high.
Update on my wet frunt trunk resolution: I have taken another look at exactly how I resolved this issue. There are two buffers either side of the bonnet (hood) on the underside of the bonnet (hood) itself. These act as spaces for the bonnet (hood) as it closes against the rubber seal of the frunk. On my i-Pace they were slightly loose and, as a result, would have been protruding slightly too far. They must have been very slightly lifting the bonnet relative to the seal around the frunk. The buffers have a screw mechanism molded into the outside and simply screw into their position in the bonnet (hood). I tightenen the buffers by hand (they are chunky ABS or similar buffers) until they felt snug. Since then I have had no dampness issues in the frunk. My interpretation is that the frunk now closes against the seal better and this is just enough to make the difference between water getting past the seal and it not doing so. It is a very easy fix once one identifies the buffers. Repeat they are on the underside of the bonnet (hood) near the latches that hold the bonnet (hood) shut.
Mine was the same, issue with the bonnet not sealing enough against the rubber, just tightened the buffets down and it stopped the issue totally. Could still be related to the seal as it ages so replacing the seal could also have the same result. Still OK 6 months on.
I just came across your video and thought I would tell you my SOH measurements. After 10 months of ownership, I drove my ipace till it had 4 % left and wattcat showed 2.3 kwhr remaining. I then charged it to 100% and it took 93.6kwhrs. Exactly 3 years later I did the same test. I ran it down to 4% and it showed 2.1kwhr left. I then charged it to 100% and it took 87.53kwhr to fill. That is 6.5% loss over 3yrs. Hope that is useful.
Thanks for the info! Interestingly I recently bought an OBD dongle and it shows the battery SOH as 93% v the report from Jag which averaged 91% over the 36 modules. I have to assume the Jag test is the most accurate I suppose although day to day I don’t really notice the drop.
@@electricfocus1710 the only problem with my 4% to 100% capacity check is that it doesn't account for the hidden capacity by the bms. When you say you used a obd2 dongle, which app did you use?
OK, I now have my car back after eleven weeks and all seems well, so far.The total invoice, given that three of the modules were being replaced under warranty by JLR was £15100. Be careful and avoid denting the bottom plate which is the bottom of the battery case, it isn't a sacrificial plate under the battery case. The thermal paste costs £85.44 per tube, you need two tubes per module, total £5215 The dealer has also dealt with several, at least four, other cars following the installation of H441, all under JLR warranty.
Recently bought a 2019 iPace First Edition, and quite a journey to take everything in and process SoC range, updates etc. Waiting on my V5 from DVLA to get the Jaguar software account within the iPace into my name, love the detail and explanations in your posts thanks for the time, recording editing etc is very time consuming but rewarding when comments come through thanking you for a post.... PS I live in Irvine, down the coast from you I think!
@@electricfocus1710 My wife and i were down today for a walk, and with the sun being out (for a change) the beach park was busy, the iPace is our second EV, my wife's car is a Fiat 500E that she has had for 2 years. Have a wall-mounted charger ( Hypervolt home2) and Octopus Energy as our supplier. Only got my iPace on Thursday, down near Ipswich/Colchester area and drove it back up to Irvine, left with a full charge and 3 charge stops (up to 75% each time) arriving home in Irvine with 75 mile range left (A14 / A1M1 / A66 / M6 / M74 / A71) and took 9 hours, using the new Gridserve superchargers at all stops.
Did your dealer charge you for the battery SOH check? My dealer charges every thing thats not included in the 4year free maintenence. Even tire rotation is extra.
Hi, I had my I-Pace in for its software update per the Safety Recall. I was surprised that my Dealer had no idea about the Recall and they asked me to bring in my letter for them to photocopy! They also had no information on any changes I might see in the event of a thermal overload occurring. The Jaguar Dealerships seem to be completely uninformed about the I-Pace which is a worry.
Had x2 recalls done: The battery update and brake actuator. 2 weeks later lots of errors on the dash and it wouldn't start! Struggled a bit to find a JLR garage that could fix it (Wakefield closed and ev tech engineer had walked out of Doncaster!) Now in Leeds awaiting parts: Power supply distribution box (£444 +vat) and secondary 12v battery (£177+vat). All in, looking at around £800 for repairs...I did question whether the update could have caused this and also that the secondary battery was showing a good charge (12.85v) when it left on the tow truck!
Looking at buying a new car (to me anyway) Test drove a ipace recently. Its great to drive and there coming in at a reasonable price. Around £30k for a 2020 HSE but I'm a bit apprehensive now after reading up on them
I agree there's some really good prices out there for the I-PACE and it's a great car to drive. I also understand your concern having had a few issues myself and they don't come up in surveys as the most reliable of cars. This video might be of help and I would always recommend buying from a reputable dealer who can give you a full battery cell report for piece of mind. th-cam.com/video/cPdCtplIRCc/w-d-xo.htmlsi=cxkScu0D679t1qa1
Looking for a car to replace my 16 year old MK4 Mondeo, which I’ve owned for 12 years, but it sounds like you’ve had more issues with the I-pace in the short time you’ve had it, than I’ve had over 12 years. So you’re sort of putting me off the idea. 🤔
Just sharing my experience and overall I still love the car. As with all makes you’ll get people with no problems and others with nightmare stories. JLR haven’t got the best reputation for reliability so you kind of expect the odd problem. Built quality feels great, just disappointing when you get things like the window seal which appears to be a ‘known’ issue. If new then you’re covered by warranties, if second hand you’d want to get one from a main dealer for peace of mind I’d say.
Very interesting. I have one of the very early I Pace's from Oct 2018 and have been amazed that i am still getting 266 miles on full charge having gone 38k miles. Regarding your leaking windscreen I had exactly the same a year ago out of extended warranty and was told if was a faulty or damaged windscreen which I had to pay £1100 to have replaced. I am surprised and annoyed it seems it could be a design or stress fault at 3 of 4 years. Although I have loved my IPace I know I will never have another EV of any make.There are not sufficient charging points in the small number of motorway service stations and never can be, do the math ! Service station now has 24 pumps which are used for average fill of 40 lts every 5 mins in daylight. To charge a car that 200 mile range can take an hour or more and who is refereeing the queue to use it next ? Road rage to pay twice what it costs at home and double the journey time. Its never going to happen nor is there enough grid capacity ! Mark J.
Took my 2019 I Pace to the dealership to have the software update installed ...only to be told that the vehicle would not accept the updated software.They have to contact Jaguar Technical Assistance for help. Very frustrating !
Hi there, if you remember our previous chat, i was surprised that the frunk leak was attributed to the windscreen. There is absolutely no connection there so that diagnosis was unfortunately way off the mark. Replacing the seals is the easy way out and might solve the issue but is also less likely. The main issue will be the glue for / on the bonnet finisher which means replacing the bonnet finisher and regluing it. Let me know how it goes. This is what will need to be replaced Bonnet Finisher T4K12868LML £316.58 + VAT ( Needs painting) Seal T4K6174 £36.80 Felt pocket liner T4K15645PVJ £ 101.06 Also can i please ask for the version of the BEMS on yours?
Yes I was a bit sceptical of the reason given originally so it was no big surprise. Thanks for the info I’ll see what happens. Re BEMS I don’t know why do you ask?
A very informative and interesting video - thank you! What was you mileage at the point of the battery being measured? I expect that an iPace that has covered 60k miles in the 3 yrs v one that has done 30k miles in 3 years would have much more battery degradation or the degradation would happen quicker. Any thoughts?
Thanks for you comments! 28,000 miles. Yes you might expect more degradation with more miles due to more charging cycles. Also charging regularly on DC UFCs may have a bigger impact. Battery Management Systems however do a great job of protecting against damage providing much better longevity than you see in other batteries such as laptops and phones. Manufacturers give long warranties on batteries, 7 or 8 years or 100k miles, which shows how confident they are. Modern batteries will likely outlast the life of the car.
Thank you for sharing the updates. A quick question. Where do you park your car? Is the water seepage happening while driving in the rain or you park your car outside?
Now I know why the i pace can't charge above 100, the thermal control is not good enough to safely handle a higher rate. Given that the design was an early adopter, this is not surprising - but J-LR should have developed a better system since its launch.
Thanks for the videos 👍Been driving a ev since 2014 so I am looking at new ev or used. Would you buy another ipace going by your experiences!? I am a bit nervous of the battery situation even though it should be ok. Ipace have some great used prices at the moment so it looks a good buy. Not sure of the reliability as well. Anyone else views opinions would be much appreciated👍👍
It’s a great drivers car and the second hand prices are looking good. It’s a shame they haven’t improved range and charging speed since launch as other models haves moved on. That said if these are not factors for your needs then it’s still a great car to own. Issues haven’t put me off the car but increased range and charging speed may make me look at alternatives. Hope that helps 😀.
The last Jag I owned was a 2006 long wheel base 4.0 Sovereign....proper Jag, with deep sheepskin rugs, British racing green, cream leather, etc, etc. IMHO I don't think Jag dealers are capable of fixing or servicing anything more hi-tech that that! The used I-paces are an absolute bargain now, but you have to ask yourself why? Is it just because EV prices have plummeted on the used market, or is a lot of it down to the poor range and reliability risks?
Perhaps being a bit pricey in the first place and production stopping are factors. Range isn’t too bad but there are more efficient cars with faster charging speeds. Still a great car to drive and the overall build quality is good.
H441 Update 2020 i-Pace HSE: This was susposedly installed when my can went into have the windscreen replaced last week. Is there any way to tell if it has been installed? For example in the settings? I like to check things and it would be good to know if it has really been installed.
I had the same thought myself and called JLR and I’m awaiting a call back. You can only check the Infotainment Master Controller and Telematics Control Unit yourself but it’s the Electronic Control Unit that needs to be checked which only they can check apparently.
Why not get an OBD2 plug and bluetooth connected app to check your SoH etc? Plenty of youtubers do it for other cars. Your dealership don't seem to be "firing on all cylinders" regarding knowledge of the car
Shouldn't you calculate the fading of the battery from the total capacity, not the usable capacity? The extra capacity is there in the first place because of the fading. My e-tron 55 have 95kWh battery and 86.5kWh usable capacity. It's 2019 model with 88000km in it. I have only done calculations based on consumption and charging but the usable capacity seems to be still around 86.
I believe the extra capacity at the top and bottom always remains to project the battery during charging but I might be wrong. I’ll see if I can get clarity….
Hi, What’s your mileage after 3 years? Quite important to know imo in relation to considering SOH. Your videos are very helpful as I’m considering a 2nd hand SE priced at £33000. Thank you.
Hi thanks for taking the time to comment and it’s always encouraging to hear I’m helping! Re mileage it’s 26,500 miles after 3 years and 2 months. I was expecting 6 to 7% degradation so 9% is a bit disappointing. Having said that i wouldn’t say it’s made a noticeable difference in terms of range.
@@electricfocus1710 Thanks, that’s really helpful. The one I’m looking at has very similar mileage. I wouldn’t have known to ask about the HV battery recall/SOH if it weren’t for you! I appreciate you sharing your insight and experience, it is helping me to make a more informed decision about one of the biggest purchases of my life. Would you still buy an iPace today if you could get an Jan 2020 (69 plate) SE for £33000? (That’s with a 3 year Warranty/Roadside assist/free home charging port). It seems to me the depreciation has been so colossal that buying at this point may be a good idea as the rate of depreciation will surely slow down from here on out?! One of my concerns is that JLR are changing the business model and hence are closing the local Jaguar dealership near me in Carlisle along with many of their other dealerships countrywide. I wonder how this will impact their after sales care and ability to effectively warranty their vehicles, especially with economic crashes looming on the horizon.
I find cars are a very personal choice and depends a lot on your individual needs. I get a new car every four years and as a new car it is a pricey option for a car that has not moved on in terms of range and charging and I’d particularly like faster charging for longer trips and I’m a sucker for the latest tech! But that’s my circumstance. As a second hand purchase it’s seems a great price at 30 to 35k. It’s a fantastic car to drive as well as being practical and with a quality interior and it looks fantastic. Hope that helps..
Hi, that’s not quite my experience, watch this video where I went down to 6 miles range left; Jaguar I-PACE road trip to Fully Charged Live and I nearly ran out of charge! th-cam.com/video/QJ5WXlWviQQ/w-d-xo.html. Yes the infotainment closes down but the car did not stop. My wife went one better shortly after this after missing her turn on the motorway (because the sat nav went off) and arrived with Zero range! There’s also a Carwow video where they ran cars until they stopped and the Ipace went past zero.
@@electricfocus1710 Thanks for the info. I went along to the bmw saw the i4 and x1. Also saw the Xc40 Volvo. Went along to the jaguar showroom this car is amazing inside and back seat passengers for me have plenty of room. I’m hoping my Labrador will get into the boot saw your video on this so should be ok hopefully. It’s in a different league for comfort compared to the others even though jaguar has not changed this car since it was launched. Looking at used 2022 but the insurance is really high compared to the others. Still about unsure regarding reliability.Can you tell me the service costs and if you know how much they charge for an extended warranty. Thanks
Don’t some ev cars let you know how the battery health is going in the menu ? To me batteries seem to lose a bit in its first years then settles down , that’s what I find with phones wonder if these batteries act the same way
Jaguar is in a sad state. Will be letting them have mine back and moving to another manufacturer since this group is clueless even after 3 years of ownership. Hope. Everyone realizes that the software update is actually just diminishing charge rate because Jaguar cannot figure out why the fires are occurring; not an update but a downgrade on charge rate. Your 10% reduction in battery after 3 yrs is disgusting and reason enough to go back to petrol
Poor service from Jaguar for such a premium product. I would not be happy with 91% SOH after 3 years as you obviously treat your car with respect and mostly charge at home.
Leaking windscreen & wet frunk 2020 i-Pace HSE: I too had my windscreen replaced because of a leak into the box above the drivers mirror. I suspect there is a problem with some seals. I believe that the problem with water in the frunk is a separate issue. In my case I was able to solve this problem by tslightly ightening the catches that hold the frunk closed against the seal rather than replacing the seal. The screws holding the catches were just a little loose. It was an easy fix.
Hiya, Thank-you, your vids have been invaluable and as a newbie to the EV400 world, you are a 🌟 …..we have just had our H441 recall today, after waiting 6 weeks + etc…took your advice and requested a battery degradation report 😊 which resulted @ 91%. Fortunately our I-pace has only done 15,670 miles, so there’s some wriggle room. Thanks again. 🙏
Thanks for the comments, much appreciated..😀. It’s a great car, hope you enjoy many more miles.
I can update you all on the progress with my 2019SE. I had the H441 update installed at dealership on 4th July. The car charged fine to 100% as usual on my home charger. I travelled to Derby and used a DC charger and the charge indicated complete at 72%. I called Jaguar Assistance and they sent out a JLR tech who did a thorough check and reboot to no avail, but he did confirm that the reduced charge was due to the H441 software. Car was safe to drive as normal but advised to return to dealership as soon as possible. Car back to dealership on 8th July and thoroughly checked over. 12V starter battery replaced (not picked up on service as not an item to be checked) and three faulty battery modules, out of 36, identified (12, 22 and 23) so H441 fix works and identifies high risk items. Jaguar agreed to replace free of charge BUT the dealership identified a dent in the floor plate that exceeded the allowable indentation of 5mm, it was 6mm. No idea how caused but could driving around farm roads or on speed bumps. Jaguar insisted that to preserve battery warranty the battery frame, which includes the flat floor plate, needed to be replaced. All 33 good modules to be transferred to the new frame. Still uncertain if insurer will pay but work progressing. In addition to tasks paid for by Jaguar I am faced with a cost of £15,000 of which close to £5000 is for the thermal sealant to mount the modules. This is often shown as driving over all sorts of terrain, referred to as an SUV, comes with all surface drives but the floor plate is the bottom of the battery mounting frame and a 6mm indentation is pretty small. Jaguar have been very much involved in this case with the tech at the dealership, I am a professional engineer and I wouldn't accept that they do not understand the issue they are dealing with here. JLR did issue a letter to all dealerships telling them to expect more people coming back to tel them about limited charging after installing the H441 update. Based on my experience with no real prior clue they identified three doubtful modules, two near to the front of the battery, one near side rear and none close to the bottom damage. Encourage people to get H441 dealt with and then charge on a DC charger, if I hadn't travelled away from home (85% of my charging is on AC at home and at destination) I might still be driving around with suspect modules and a potential fire risk. I bought the I Pace because I was happier with NMC battery chemistry than the NCA favoured by Tesla, and not much choice at the time. It is a great car to drive but I am beginning to wonder how long I will keep it. Maybe to its fifth birthday?
Thanks for sharing and sounds like a difficult situation. Good advice about trying a DC charge asap after the update.
I was convinced the car was fine after the software was installed because I did three charges to 100% on AC, then bang, on a journey and barely enough range to get home without charging. Disappointed. Took the car back to dealership as soon as possible, couldn't get a loan car but managing with walking and the bike. I guess I could kick up but they are doing their best for me. I do think that JLR service techs just do not see enough EVs, but the ones I see are good and refer back to JLR specialists if in doubt. I am just surprised, disappointed, that somehow without being aware of it I can damage the floor enough to require replacement, some cases on the web. It was worth downloading a copy of the workshop manual, cost me £14.99 or something, Looks like the instructions for a Lego kit, beautifully detailed step by step guide, 8800 pages. Step process for each individual battery module. At least a week of work.
Hi, your summary is really helpful. I wonder if you could please clarify: Why are you facing such high costs? Are you out of Warranty? Is it because of the 6mm rather than 5mm indentation that they are suggesting you have voided the battery warranty and hence they cannot replace the cells without dismantling and rebuilding the entire battery frame? Also, why wouldn’t they give you a loan car?
I have extended the general warranty into second year now, hence continued access to Jaguar Assistance. The floor damage is the issue and the battery warranty does not cover damage. I have seen similar reports in Norway, basically close to uneconomic repair and write off. Garage did not report any damage at service and MoT in early April. No idea where damage could have occurred since then, pretty normal use but some driving on unmade roads, potholes etc.
This is rather worrying....just paid a holding deposit for the 22 Reg HSE BLACK in the hope that there would have been an improvement to initial teething problems Jagaur could have encountered earlier on when they rolled out the ipace, but reading this is giving me second thoughts now... £15000 is a lot of money!!
Few month ago I've bought used I-PACE 2018. I do get plenty of water in frunk in a hot day. Probably condensed water getting in somehow. Temporary "fixed" by placing 1.5kg bag of desiccant into the frunk.
Finding a way of reliably measuring the State of Health of the battery is vital for the ev industry going forward. From looking at the Bjorn Nyland videos it appears the only way of convincingly doing it is to charge to 100% and run it down to near 0%. That's clearly not practical in the 2nd ev market. I have been looking at a 2nd hand iPace but am very put off by not knowing what the SOH of the battery is. I suspect this is one of the main reasons why depreciation on new ev's is eyewateringly high.
You can buy obd and check it yourself before buy it.
@@xulianxowhat's obd and how do you use it?
Update on my wet frunt trunk resolution: I have taken another look at exactly how I resolved this issue. There are two buffers either side of the bonnet (hood) on the underside of the bonnet (hood) itself. These act as spaces for the bonnet (hood) as it closes against the rubber seal of the frunk. On my i-Pace they were slightly loose and, as a result, would have been protruding slightly too far. They must have been very slightly lifting the bonnet relative to the seal around the frunk. The buffers have a screw mechanism molded into the outside and simply screw into their position in the bonnet (hood). I tightenen the buffers by hand (they are chunky ABS or similar buffers) until they felt snug. Since then I have had no dampness issues in the frunk. My interpretation is that the frunk now closes against the seal better and this is just enough to make the difference between water getting past the seal and it not doing so. It is a very easy fix once one identifies the buffers. Repeat they are on the underside of the bonnet (hood) near the latches that hold the bonnet (hood) shut.
Mine was the same, issue with the bonnet not sealing enough against the rubber, just tightened the buffets down and it stopped the issue totally. Could still be related to the seal as it ages so replacing the seal could also have the same result. Still OK 6 months on.
Same here! Very easy fix.
I just came across your video and thought I would tell you my SOH measurements. After 10 months of ownership, I drove my ipace till it had 4 % left and wattcat showed 2.3 kwhr remaining. I then charged it to 100% and it took 93.6kwhrs.
Exactly 3 years later I did the same test. I ran it down to 4% and it showed 2.1kwhr left. I then charged it to 100% and it took 87.53kwhr to fill. That is 6.5% loss over 3yrs. Hope that is useful.
Thanks for the info! Interestingly I recently bought an OBD dongle and it shows the battery SOH as 93% v the report from Jag which averaged 91% over the 36 modules. I have to assume the Jag test is the most accurate I suppose although day to day I don’t really notice the drop.
@@electricfocus1710 the only problem with my 4% to 100% capacity check is that it doesn't account for the hidden capacity by the bms.
When you say you used a obd2 dongle, which app did you use?
Car Scanner.
OK, I now have my car back after eleven weeks and all seems well, so far.The total invoice, given that three of the modules were being replaced under warranty by JLR was £15100. Be careful and avoid denting the bottom plate which is the bottom of the battery case, it isn't a sacrificial plate under the battery case. The thermal paste costs £85.44 per tube, you need two tubes per module, total £5215
The dealer has also dealt with several, at least four, other cars following the installation of H441, all under JLR warranty.
Recently bought a 2019 iPace First Edition, and quite a journey to take everything in and process SoC range, updates etc. Waiting on my V5 from DVLA to get the Jaguar software account within the iPace into my name, love the detail and explanations in your posts thanks for the time, recording editing etc is very time consuming but rewarding when comments come through thanking you for a post.... PS I live in Irvine, down the coast from you I think!
Thanks for taking the time to comment, much appreciated and we’ve walked on Irvine beach many times over the years. 😃
@@electricfocus1710 My wife and i were down today for a walk, and with the sun being out (for a change) the beach park was busy, the iPace is our second EV, my wife's car is a Fiat 500E that she has had for 2 years. Have a wall-mounted charger ( Hypervolt home2) and Octopus Energy as our supplier. Only got my iPace on Thursday, down near Ipswich/Colchester area and drove it back up to Irvine, left with a full charge and 3 charge stops (up to 75% each time) arriving home in Irvine with 75 mile range left (A14 / A1M1 / A66 / M6 / M74 / A71) and took 9 hours, using the new Gridserve superchargers at all stops.
Did your dealer charge you for the battery SOH check? My dealer charges every thing thats not included in the 4year free maintenence. Even tire rotation is extra.
Hi, I had my I-Pace in for its software update per the Safety Recall. I was surprised that my Dealer had no idea about the Recall and they asked me to bring in my letter for them to photocopy! They also had no information on any changes I might see in the event of a thermal overload occurring. The Jaguar Dealerships seem to be completely uninformed about the I-Pace which is a worry.
Dealers hate these. Imagine they spend nothing for tech training as well.....
my windscreen also leaks at the top of the passenger side A pillar corner of the windscreen, i've contacted jag.
Had x2 recalls done: The battery update and brake actuator. 2 weeks later lots of errors on the dash and it wouldn't start! Struggled a bit to find a JLR garage that could fix it (Wakefield closed and ev tech engineer had walked out of Doncaster!) Now in Leeds awaiting parts: Power supply distribution box (£444 +vat) and secondary 12v battery (£177+vat). All in, looking at around £800 for repairs...I did question whether the update could have caused this and also that the secondary battery was showing a good charge (12.85v) when it left on the tow truck!
Certainly sounds a bit suspect….hope you get it sorted soon.
Looking at buying a new car (to me anyway) Test drove a ipace recently. Its great to drive and there coming in at a reasonable price. Around £30k for a 2020 HSE but I'm a bit apprehensive now after reading up on them
I agree there's some really good prices out there for the I-PACE and it's a great car to drive. I also understand your concern having had a few issues myself and they don't come up in surveys as the most reliable of cars. This video might be of help and I would always recommend buying from a reputable dealer who can give you a full battery cell report for piece of mind. th-cam.com/video/cPdCtplIRCc/w-d-xo.htmlsi=cxkScu0D679t1qa1
Looking for a car to replace my 16 year old MK4 Mondeo, which I’ve owned for 12 years, but it sounds like you’ve had more issues with the I-pace in the short time you’ve had it, than I’ve had over 12 years. So you’re sort of putting me off the idea. 🤔
Just sharing my experience and overall I still love the car. As with all makes you’ll get people with no problems and others with nightmare stories. JLR haven’t got the best reputation for reliability so you kind of expect the odd problem. Built quality feels great, just disappointing when you get things like the window seal which appears to be a ‘known’ issue. If new then you’re covered by warranties, if second hand you’d want to get one from a main dealer for peace of mind I’d say.
Very interesting. I have one of the very early I Pace's from Oct 2018 and have been amazed that i am still getting 266 miles on full charge having gone 38k miles.
Regarding your leaking windscreen I had exactly the same a year ago out of extended warranty and was told if was a faulty or damaged windscreen which I had to pay £1100 to have replaced.
I am surprised and annoyed it seems it could be a design or stress fault at 3 of 4 years.
Although I have loved my IPace I know I will never have another EV of any make.There are not sufficient charging points in the small number of motorway service stations and never can be, do the math !
Service station now has 24 pumps which are used for average fill of 40 lts every 5 mins in daylight.
To charge a car that 200 mile range can take an hour or more and who is refereeing the queue to use it next ? Road rage to pay twice what it costs at home and double the journey time. Its never going to happen nor is there enough grid capacity ! Mark J.
Took my 2019 I Pace to the dealership to have the software update installed ...only to be told that the vehicle would not accept the updated software.They have to contact Jaguar Technical Assistance for help. Very frustrating !
Hi there, if you remember our previous chat, i was surprised that the frunk leak was attributed to the windscreen. There is absolutely no connection there so that diagnosis was unfortunately way off the mark. Replacing the seals is the easy way out and might solve the issue but is also less likely. The main issue will be the glue for / on the bonnet finisher which means replacing the bonnet finisher and regluing it. Let me know how it goes. This is what will need to be replaced
Bonnet Finisher T4K12868LML £316.58 + VAT ( Needs painting)
Seal T4K6174 £36.80
Felt pocket liner T4K15645PVJ £ 101.06
Also can i please ask for the version of the BEMS on yours?
Yes I was a bit sceptical of the reason given originally so it was no big surprise. Thanks for the info I’ll see what happens. Re BEMS I don’t know why do you ask?
What is the new software update version?
A very informative and interesting video - thank you! What was you mileage at the point of the battery being measured? I expect that an iPace that has covered 60k miles in the 3 yrs v one that has done 30k miles in 3 years would have much more battery degradation or the degradation would happen quicker. Any thoughts?
Thanks for you comments! 28,000 miles. Yes you might expect more degradation with more miles due to more charging cycles. Also charging regularly on DC UFCs may have a bigger impact. Battery Management Systems however do a great job of protecting against damage providing much better longevity than you see in other batteries such as laptops and phones. Manufacturers give long warranties on batteries, 7 or 8 years or 100k miles, which shows how confident they are. Modern batteries will likely outlast the life of the car.
Thank you for sharing the updates.
A quick question. Where do you park your car? Is the water seepage happening while driving in the rain or you park your car outside?
Hi, the car is parked outside on a daily basis.
So what range does it say after a full charge?
Now I know why the i pace can't charge above 100, the thermal control is not good enough to safely handle a higher rate. Given that the design was an early adopter, this is not surprising - but J-LR should have developed a better system since its launch.
Thanks for the videos 👍Been driving a ev since 2014 so I am looking at new ev or used. Would you buy another ipace going by your experiences!? I am a bit nervous of the battery situation even though it should be ok. Ipace have some great used prices at the moment so it looks a good buy. Not sure of the reliability as well. Anyone else views opinions would be much appreciated👍👍
It’s a great drivers car and the second hand prices are looking good. It’s a shame they haven’t improved range and charging speed since launch as other models haves moved on. That said if these are not factors for your needs then it’s still a great car to own. Issues haven’t put me off the car but increased range and charging speed may make me look at alternatives. Hope that helps 😀.
They fobbed you right off with the SOH check first time round as it literally takes 5 minutes to do
The last Jag I owned was a 2006 long wheel base 4.0 Sovereign....proper Jag, with deep sheepskin rugs, British racing green, cream leather, etc, etc. IMHO I don't think Jag dealers are capable of fixing or servicing anything more hi-tech that that! The used I-paces are an absolute bargain now, but you have to ask yourself why? Is it just because EV prices have plummeted on the used market, or is a lot of it down to the poor range and reliability risks?
Perhaps being a bit pricey in the first place and production stopping are factors. Range isn’t too bad but there are more efficient cars with faster charging speeds. Still a great car to drive and the overall build quality is good.
H441 Update 2020 i-Pace HSE: This was susposedly installed when my can went into have the windscreen replaced last week. Is there any way to tell if it has been installed? For example in the settings? I like to check things and it would be good to know if it has really been installed.
I had the same thought myself and called JLR and I’m awaiting a call back. You can only check the Infotainment Master Controller and Telematics Control Unit yourself but it’s the Electronic Control Unit that needs to be checked which only they can check apparently.
Reading the comments has completely put me off owning a Jaguar I-PACE. What a waste of time, so many faults.
My update took 5 minutes.
Why not get an OBD2 plug and bluetooth connected app to check your SoH etc? Plenty of youtubers do it for other cars. Your dealership don't seem to be "firing on all cylinders" regarding knowledge of the car
Yes I could do but I wanted to make sure the dealership would do it if asked to help others.
Shouldn't you calculate the fading of the battery from the total capacity, not the usable capacity? The extra capacity is there in the first place because of the fading. My e-tron 55 have 95kWh battery and 86.5kWh usable capacity. It's 2019 model with 88000km in it. I have only done calculations based on consumption and charging but the usable capacity seems to be still around 86.
I believe the extra capacity at the top and bottom always remains to project the battery during charging but I might be wrong. I’ll see if I can get clarity….
Hi, What’s your mileage after 3 years? Quite important to know imo in relation to considering SOH. Your videos are very helpful as I’m considering a 2nd hand SE priced at £33000. Thank you.
Hi thanks for taking the time to comment and it’s always encouraging to hear I’m helping! Re mileage it’s 26,500 miles after 3 years and 2 months. I was expecting 6 to 7% degradation so 9% is a bit disappointing. Having said that i wouldn’t say it’s made a noticeable difference in terms of range.
@@electricfocus1710 Thanks, that’s really helpful. The one I’m looking at has very similar mileage. I wouldn’t have known to ask about the HV battery recall/SOH if it weren’t for you! I appreciate you sharing your insight and experience, it is helping me to make a more informed decision about one of the biggest purchases of my life. Would you still buy an iPace today if you could get an Jan 2020 (69 plate) SE for £33000? (That’s with a 3 year Warranty/Roadside assist/free home charging port). It seems to me the depreciation has been so colossal that buying at this point may be a good idea as the rate of depreciation will surely slow down from here on out?! One of my concerns is that JLR are changing the business model and hence are closing the local Jaguar dealership near me in Carlisle along with many of their other dealerships countrywide. I wonder how this will impact their after sales care and ability to effectively warranty their vehicles, especially with economic crashes looming on the horizon.
I find cars are a very personal choice and depends a lot on your individual needs. I get a new car every four years and as a new car it is a pricey option for a car that has not moved on in terms of range and charging and I’d particularly like faster charging for longer trips and I’m a sucker for the latest tech! But that’s my circumstance. As a second hand purchase it’s seems a great price at 30 to 35k. It’s a fantastic car to drive as well as being practical and with a quality interior and it looks fantastic. Hope that helps..
Have you tried to let the battery go to 5 per cent? Looked at other video and the ipace shuts down no Sat Nav screen and suddenly stops??
Hi, that’s not quite my experience, watch this video where I went down to 6 miles range left;
Jaguar I-PACE road trip to Fully Charged Live and I nearly ran out of charge!
th-cam.com/video/QJ5WXlWviQQ/w-d-xo.html.
Yes the infotainment closes down but the car did not stop. My wife went one better shortly after this after missing her turn on the motorway (because the sat nav went off) and arrived with Zero range! There’s also a Carwow video where they ran cars until they stopped and the Ipace went past zero.
@@electricfocus1710
Thanks for the info. I went along to the bmw saw the i4 and x1. Also saw the Xc40
Volvo. Went along to the jaguar showroom this car is amazing inside and back seat passengers for me have plenty of room. I’m hoping my Labrador will get into the boot saw your video on this so should be ok hopefully. It’s in a different league for comfort compared to the others even though jaguar has not changed this car since it was launched. Looking at used 2022 but the insurance is really high compared to the others. Still about unsure regarding reliability.Can you tell me the service costs and if you know how much they charge for an extended warranty. Thanks
Doesn't the "usable" battery figure deliberately leave some headroom, to take up the slack of that lost 10% battery?
I believe the buffer to protect the battery remains.
Don’t some ev cars let you know how the battery health is going in the menu ? To me batteries seem to lose a bit in its first years then settles down , that’s what I find with phones wonder if these batteries act the same way
I believe most don’t although you can get an OPD dongle. Yes my understanding is that degradation slows after an Initial drop in EVs.
Jaguar is in a sad state. Will be letting them have mine back and moving to another manufacturer since this group is clueless even after 3 years of ownership. Hope. Everyone realizes that the software update is actually just diminishing charge rate because Jaguar cannot figure out why the fires are occurring; not an update but a downgrade on charge rate. Your 10% reduction in battery after 3 yrs is disgusting and reason enough to go back to petrol
Poor service from Jaguar for such a premium product. I would not be happy with 91% SOH after 3 years as you obviously treat your car with respect and mostly charge at home.
Yes a bit more than I was expecting, I was thinking around 6% since I’ve read that average is around 2.3% p/a.
Buy a Tesla Model Y