Dear Steelpan Community, As you know, raw material costs (including plastics, rubber, fibreglass, metals, adhesives, PCBs and electronics components) as well as shipping costs have experienced significant inereases in 2021 and now in 2022. In some areas, such as semiconductors, we anticipate these increases will continue well into 2023. In addition to cost increases, the supply chain volatility in supplier manufacturing and logistics has added another layer of complexity and management overhead to attempt to keep our customer's production lines up. Finally, labor costs have seen increasing pressure due to the ongoing labor force shortages, and these costs are unlikely to ever return to pre-COVID levels. While NAPE, Inc., over the years, has traditionally absorbed many such cost increases, the severity of these current challenges makes us no longer able to do so. Therefore, reluctantly, we must increase your per-piece pricing on all new and open orders. To simplify the process, we have done an analysis of all our products and will be providing a flat percentage increase of 12% across all our products, including Steelpan App GOLD v2, Steelpan App PRO v2 and Steelpan App PRO Kids. This price adjustment will be effective on all new and open orders as of March 1, 2022. The price adjustment on Apps will take effect on February 1, 2022. We encourage you to contact us at NAPE, Inc. if you foresee risk or are concerned about current or future order shipment dates. I would also reiterate the importance of confirming your 2022 orders as soon as possible considering the current supply chain constraints and market volatility. Products that incorporate semiconductors (such as E-Pan's) should be confirmed through the first half of 2022, However, keep in mind that there are no guarantees as on the manufacturing side, we are experiencing that many materials and components now have lead times of over $2 weeks, and many electronics components are over 70 weeks. We are securing as many components as we can to mitigate the process so that we can fulfill your immediate orders. Please reach out to us with any questions you might have. We appreciate your support as we navigate through this unprecedented time together, Thank you for your continued trust and business. Best regards, NAPE. Inc. Management (416) 617-0860
Dear Steelpan Community,
As you know, raw material costs (including plastics, rubber, fibreglass, metals, adhesives, PCBs
and electronics components) as well as shipping costs have experienced significant inereases in
2021 and now in 2022. In some areas, such as semiconductors, we anticipate these increases will
continue well into 2023. In addition to cost increases, the supply chain volatility in supplier
manufacturing and logistics has added another layer of complexity and management overhead to
attempt to keep our customer's production lines up. Finally, labor costs have seen increasing
pressure due to the ongoing labor force shortages, and these costs are unlikely to ever return to
pre-COVID levels. While NAPE, Inc., over the years, has traditionally absorbed many such cost
increases, the severity of these current challenges makes us no longer able to do so. Therefore,
reluctantly, we must increase your per-piece pricing on all new and open orders. To simplify the
process, we have done an analysis of all our products and will be providing a flat percentage
increase of 12% across all our products, including Steelpan App GOLD v2, Steelpan App PRO
v2 and Steelpan App PRO Kids. This price adjustment will be effective on all new and open
orders as of March 1, 2022. The price adjustment on Apps will take effect on February 1, 2022.
We encourage you to contact us at NAPE, Inc. if you foresee risk or are concerned about current
or future order shipment dates. I would also reiterate the importance of confirming your 2022
orders as soon as possible considering the current supply chain constraints and market volatility.
Products that incorporate semiconductors (such as E-Pan's) should be confirmed through the first
half of 2022, However, keep in mind that there are no guarantees as on the manufacturing side,
we are experiencing that many materials and components now have lead times of over $2 weeks,
and many electronics components are over 70 weeks. We are securing as many components as
we can to mitigate the process so that we can fulfill your immediate
orders. Please reach out to us with any questions you
might have.
We appreciate your support as we navigate through
this unprecedented time together,
Thank you for your continued trust and business.
Best regards,
NAPE. Inc. Management
(416) 617-0860