template is a bit off, or probably my use of it 🤪 to accommodate the situation of stuff not fitting at step 5, I loosened steps 2 & 4 screws and then did the following: - attached closer body to L bracket & tightened item 10 screws - attached closer arm to P bracket without items 7, 8 & 9 - tightened step 2 & 4 screws - opened door and installed 7,8,9 screws and washers (must be last step to allow tightening center P bracket screw) closer works great! wife is happy! 😁
Hi Jackie, We are sorry to hear that you're experiencing issues with the door closer after installation. Our Consumer Care team is available to help you troubleshoot this. Please give us a call at (800) 562-5625
I installed it on a wider door at the CIWP Fresno office and it still works for a wider door
Works great! Thanks for the visual tutorial!
template is a bit off, or probably my use of it 🤪
to accommodate the situation of stuff not fitting at step 5, I loosened steps 2 & 4 screws and then did the following:
- attached closer body to L bracket & tightened item 10 screws
- attached closer arm to P bracket without items 7, 8 & 9
- tightened step 2 & 4 screws
- opened door and installed 7,8,9 screws and washers (must be last step to allow tightening center P bracket screw)
closer works great! wife is happy! 😁
it’s a good product the only issue I had was the quality of the screws, be careful when you screw them down they can strip fairly easily
Hello. Thank you for this feedback. Please reach out to us if you need a new set of hardware. We can issue a new set to you if needed.
I installed it and it’s not working.
Hi Jackie,
We are sorry to hear that you're experiencing issues with the door closer after installation. Our Consumer Care team is available to help you troubleshoot this. Please give us a call at (800) 562-5625