I flew this same route back in September and I was extremely impressed with their business class product. The only downside was the 2:00am departure time.
They’ve really cut back on the Aqua Di Parma amenity kit. It was thee best thing about Eithad before and I always felt they beat their competitors in the gulf in that regard. Now it’s just a mare sample, before you have full sizes.
The biggest bad investment from Etihad was one they made in Jet Airways. I'm glad Etihad quickly made a course correction, did what made business sense and are coming back strongly. They showed great business acumen.
Thanks for a great review Kevin ...... I flew Geneva manila in June 2023 with them and their seats are ,as you say, a major minus. Seat 7H on a 787-9 from Abu Dhabi to Manila was without air in the seat back cushion and boy did I have rough ride.. its like a tile floor to lie on when no air is in these seatbacks... I really hope they will find a better cushioning solution next upgrade.. and next time I go with them I look forward to their new terminal facilities l... The business lounge overcrowding in terminal 3 was no fun last time...
I'm flying the -9 and the qra380 back later and I see you just reviewed both lol. I also do Turkish and Oman frequently, although the former for the food.
What’s with the temperature? If it’s above 70F, I’m gonna be complaining. Ideally, the on board temperature should be between 60-68F. I want it to be chilly enough that I can wear a hoodie or a jacket.
I was station at ubon Thailand in 1969-1970. And I had to go through BKK Airport. Back than the airport bldg wasn't has big as a 380 . You couldn't park one inside.
Very interesting review. I am glad Etihad is improving but I think the Armani Casa tray looks like if you are in a canteen. I don’t mean the food , just the tray and china that don’t seem to be what you would expect in Business Class.
I like your anonymous review format. The guys who make themselves the start of the show (Sam Chui, Josh Cahill, Noel Phillips etc) do themselves and the product a disservice. While Qatar Airways were wrong in banning Josh after his accurate & fair review, it would never have happened had his review been anonymous.
I wouldn't say never, I assure you any astute airline staff could figure out who I was if they really wanted to (after the video was posted). That said, thanks for the kind words.
Bit weird that you used a daytime thumbnail (just my kind of obsession) but excellent video as always, I think this was your best overall airplane seat tour yet! But how could you pass on Lamb Biryani? 😅 We now try different airlines each year to get to Europe from Thailand and I wanted to try Etihad and see the new AUH terminal, but because we can't compromise a 2 layover trip I don't think it will happen cause I'm not flying onwards on Wizz Air for 6 hours just for that. I've had a not so fun 3 hour delay at FCO and then 2 hour baggage claim wait at 2am with them before. Hope you enjoy the holidays relaxed with family. I assume FLIPFLOPMAS last time was a bit stressful. Merry Christmas🎄
Very interesting review since Etihad business class has never been on my radar. Based on this hardware product, I would still prefer the Qsuite. It just looks and feels more private and luxurious. Even though I realise how hit or miss their service can be nowadays. However, I will be very interested when the new business class cabin will be introduced! A very interesting point you made about the influence of the purser on the performance of the cabin crew. By actively being in the cabin and participating in the service, creates an immense amount of goodwill and motivates the crew to perform at their highest level. At least it always helped me, keeping the crew in good spirits and working as a team.Thank you and look forward to your experience in first class on Etihad!
(As you know surely haha) it makes all of the difference in the world. I suppose I've had some decent flights where the purser wasn't so present and active, but I've NEVER had a bad flight when the Purser was on point! Thanks as always for watching 🙏🏼
Wonderful video as always - I am currently in Thailand and flew Etihad business from Oslo via Ams + AUH to BKK. You mentioned things are changing, well one thing is the new lounge Etihad uses in Bangkok. They now use the Coral Lounge rather than the miracle. There was some drama on my flights here with the majority of transiting passengers from Amsterdam to Bangkok being offloaded in Abu Dhabi's beautiful new terminal and delayed due to an aircraft 'downgrade'. My new BP was not there, the App informed me the operating aircraft was now a 787-10 (I originally booked in September and it was a 787-9, then it changed to 787-10, and then in November it became a 777-300). So this aircraft 'downgrade' the staff were telling all the passengers about, was in fact a number of seats downgrade and an aircraft upgrade. They soon discovered to their astonishment that I was not offloaded and let me carry on through transit security and catch the flight, while the other passengers had 12 hours more to wait to get on the next flight to Bangkok. To be fair, no passenger really kicked up a fuss and seemed to just accept their fate (I think everyone expected some kind of Christmas travel disrruption anyway given the Munich and Lufthansa meltdown and numerous KLM meltdowns in November and early December.
It's not specific to the -9 or -10, the (very slightly) updated version of the seat as shoulder belts, where as the older version has airbag lap belts. Both serve the same purpose, but I'm guessing they got complaints about the airbag comfort.
Flown from Manchester to Bangkok numerous times qatar Emirates oman kuwait lufthansa and Singapore. Etihad in economy the worst of all . Totally shocked at the standard
Flown all three major middle eastern airlines recently in business I can confirm the service and food is a step up on etihad compared to the other overrated higher priced competitors. While the seat is a step down to the others except emirates 777 which is garbage. It by far the better option all considering in my opinion
There are so many small details about the flight, I wonder how do you remember them with 3-6 months delay🙄🤔. In Amarvilas video you mentioned you normally don't take notes. Maybe you brainstorm before writing the script haha😂, I maybe wrong.
I am going to start flying on Etihad business class later this year ('24). Now that Etihad has added my city to their departure/arrival option. I will be traveling on Qatar business class (Qsuite) in a couple of weeks. 😋
I had a pretty bad experience on that exact route with etihad on the beginning of the year. The crew were nowhere to be seen. They dont respond to the cabin crew button the entire flight. The gave us One bottle of water the entire flight. The only time they show up was for the meals. Service was pretty bad
Hey Kevin, I have been watching your reviews for a while, and I really enjoyed this one! Etihad is my favorite airline, and I am glad that they met the Flip Flop standard of excellence :). Out of curiosity - why do you call Bangkok's airport Suvarnabhum and not Suvarnabhumi?
Because many years ago, that's how I was told it was pronounced (by a Thai friend) and have never heard the 'I' at the end pronounced lol. Thanks for watching 🩴
Glad the crew were nice. I flew AUH to BRU on their 787-9 and the crew were indifferent - not sure if it was because it was a nice flight or that I'd just done Etihad First which was delightful. The food was amazing though.
Can you review Air India Express from Surat International Airport (STV) to Dubai/Sharjah.......I love and respect your honesty as it helps me a lot in my travel plans
Funny that I've only ever seen the AdP products in the First Class bathrooms. Have never seen a decent product in any Etihad Business Class bathroom. I suppose there were lots of thiefs on my flights lol. Thanks for watching 🩴
My experience of business class from auh to Lhr was bad, the crew asked me if I was going to eat food? No etiquettes, who asks the guest if they weregoing to have food?
I disagree , the question should be what would you like to eat? Theres’s a difference! Why am I paying for business class if I’m not going to be served any food? Just because the crew is lazy!!
Another great review Kevin. I live in Dubai but one day I’ll have to try Ethiad on my way back to the USA. I still like Qatar much more than Emirates (because of their 7 across) but this looks very nice.
you got other channels? How are you spending 3k on airplane tickets and hotel rooms weekly? I mean, good for you! I just wrapped up a 3 night stay at Capella Bangkok, and I have to say the service changed since your video (I would go back if I were you and restore it!) They memorized my name, dietry restrictions, etc. The only downside was the weird weird weird design you pointed out where I could see into the jacuzzi area of another suite...and there were some intimate moments @@tfft
New to the channel and looking at your Christmas flight schedule, unless you are posting a backlog of material are you constantly flying? Great detail in the video at 6'4" would I have a problem with this business class seat design?
Welcome to the channel! I'm on the road 6 months a year, the other 6 months for editing. My videos generally come out 3-6 months after filming, for a variety of reasons. If you take a look at my Community tab on the channel, you'll see everything coming up. The community feed is always much closer to 'real time' but never exact so the hotels don't catch me 😅
Thanks for the quick reply appreciated@@tfft also watched one of your hotel reviews from India (the one where you are having unexpected problems with bedding). I like the level of detail in your reviews and the fact that you are independent, anonymous and honest in the way you setup and execute your agenda and reviews. Nice work👍
Last December I had a flight eith them. Worse airline I ever traveled on. Also the crew seems not to want to be there at all. They look like municipality employees. Literally. Avoid.
Absolutely rubbish airline since James Hogan was fired. As a previous Gold tier flyer who used to fly first and business exclusively with Etihad (for my entire 6-7 person family so spending approx 30-50k USD on a trip from Asia to Europe) I will never fly with them again after the way i was treated.
Many would agree Etihad might not still be around had it not been for getting rid of Hogan lol. The past five years were basically just cleaning up his mess and returning to profitability... a wise choice I'd say haha.
For the last week I've been getting Mexican Peso news in my google news feed! Thanks to that dumb joke I made about your fruit plate being priced in pesos instead of USD! Oh the irony! 🩴, looks like the joke is on me 🤦🏻♂🥞
I flew Etihad in Business Class few months ago and they have lots of big approvement than 4 years ago. Looks like Etihad is moving forward.
Thanks for watching 🩴
@@outdoorsummiteer399 I’m not an employee. Emirates and Qatar are both better. The last time I flew Etihad they were great.
I flew this same route back in September and I was extremely impressed with their business class product. The only downside was the 2:00am departure time.
Agree about the timing… but half the time I barely know where I am let alone what time it is, so it matters a bit less to me haha.
This channel is becoming one of my favorite travel reviews channels..I actually bought my Qsuites ticket after watching this channel...thank you
Appreciate that!
Etihad service is getting better and better 😊, happy holidays guys 🎉🎉❤❤
Thanks for watching 🩴
They’ve really cut back on the Aqua Di Parma amenity kit. It was thee best thing about Eithad before and I always felt they beat their competitors in the gulf in that regard. Now it’s just a mare sample, before you have full sizes.
Thanks for sharing ✈️
Thank you for the review. Such a refreshing change with proper review of the onboard food and drinks, and uniquely, value of the wines! Keep it up! 👍
Thanks very much 🙏🏻
Great video, I've loved the two flights I flew with Etihad. I learned about Acqua Di Parma because of them. lol
Same here! Then once I 'knew' about them, started to see it everywhere haha.
Thanks for the review flying in the Etihad 787-10 business next week!
Enjoy your trip 🗺️
The biggest bad investment from Etihad was one they made in Jet Airways. I'm glad Etihad quickly made a course correction, did what made business sense and are coming back strongly. They showed great business acumen.
Thanks for watching 🩴
Thanks for the info + video!
Thanks for watching 🩴
Thanks for a great review Kevin ...... I flew Geneva manila in June 2023 with them and their seats are ,as you say, a major minus. Seat 7H on a 787-9 from Abu Dhabi to Manila was without air in the seat back cushion and boy did I have rough ride.. its like a tile floor to lie on when no air is in these seatbacks... I really hope they will find a better cushioning solution next upgrade.. and next time I go with them I look forward to their new terminal facilities l... The business lounge overcrowding in terminal 3 was no fun last time...
I can't wait to check out the new terminal as well! Thanks for sharing ✈️
I always hit like botton to start to watch your video.❤❤❤
Thanks very much 🙏🏻
Great video, Kevin! Keep up the great work.😊
Thanks very much 🙏🏻
Another solid video👍
Merry Christmas and happy new year, Kevin 🎉
Thanks very much 🙏🏻
I Allways Booked The Forward Fasing Seat.Great Trip Report
Thanks very much 🙏🏻
Thabk You for such a detailed review!!!
Thanks for watching 🩴
I'm flying the -9 and the qra380 back later and I see you just reviewed both lol. I also do Turkish and Oman frequently, although the former for the food.
Enjoy your trip 🗺️
What’s with the temperature?
If it’s above 70F, I’m gonna be complaining. Ideally, the on board temperature should be between 60-68F. I want it to be chilly enough that I can wear a hoodie or a jacket.
Oh you're even "worse" than me haha.
Now this is a real trip report
Appreciate that!
I was station at ubon Thailand in 1969-1970. And I had to go through BKK Airport. Back than the airport bldg wasn't has big as a 380 . You couldn't park one inside.
Thanks for sharing ✈️
Thank you for sharing this great video. The 80 degree cabin temperature was insane.. I would die!!! lol..
Thanks for watching 🩴
Did you mention this to the crew?
Some good news is that Etihad is going to install the new Collins Elements reverse herringbone seats on their newly delivered 787s going forward
Thanks for watching 🩴
From YYZ to LHR on Air Canada Business
✅
We exactly went Abu Dhabi Airport At 19 August 2023 for Hault
We were Going To Austria 🇦🇹
It's a very small 🌏 sometimes! Thanks for watching 🩴
Very interesting review. I am glad Etihad is improving but I think the Armani Casa tray looks like if you are in a canteen. I don’t mean the food , just the tray and china that don’t seem to be what you would expect in Business Class.
Fair enough! Thanks for watching 🩴
I like your anonymous review format. The guys who make themselves the start of the show (Sam Chui, Josh Cahill, Noel Phillips etc) do themselves and the product a disservice.
While Qatar Airways were wrong in banning Josh after his accurate & fair review, it would never have happened had his review been anonymous.
I wouldn't say never, I assure you any astute airline staff could figure out who I was if they really wanted to (after the video was posted). That said, thanks for the kind words.
Wow, there's a differential experience even on the ground between First Class and Residence Class O.O
Thanks for watching 🩴
I think you should even try train journey of different countries especially in India
Thanks for watching 🩴
I Havent experience B787-10 jet. Great video ❤
Thanks for watching 🩴
Bit weird that you used a daytime thumbnail (just my kind of obsession) but excellent video as always, I think this was your best overall airplane seat tour yet! But how could you pass on Lamb Biryani? 😅 We now try different airlines each year to get to Europe from Thailand and I wanted to try Etihad and see the new AUH terminal, but because we can't compromise a 2 layover trip I don't think it will happen cause I'm not flying onwards on Wizz Air for 6 hours just for that. I've had a not so fun 3 hour delay at FCO and then 2 hour baggage claim wait at 2am with them before. Hope you enjoy the holidays relaxed with family. I assume FLIPFLOPMAS last time was a bit stressful. Merry Christmas🎄
On the rare occasions I do need to use stock images, I’m surely going to pick one that pops haha. Thanks for watching 🩴
Like the style of your vids. More of a documentary than a vlog with a ton of info but has a really good flow. Keep it up👍
Thanks very much 🙏🏻
Nice Video!
Thanks very much 🙏🏻
Going on July Business 787-(Unknown) Hope to have a nice experience on it.
Same destination but EYT407
Enjoy your trip 🗺️
@@tfftThanks! 🙏
*June*
Thanks!
Thanks very much for the support ❤️
Very interesting review since Etihad business class has never been on my radar. Based on this hardware product, I would still prefer the Qsuite. It just looks and feels more private and luxurious. Even though I realise how hit or miss their service can be nowadays. However, I will be very interested when the new business class cabin will be introduced! A very interesting point you made about the influence of the purser on the performance of the cabin crew. By actively being in the cabin and participating in the service, creates an immense amount of goodwill and motivates the crew to perform at their highest level. At least it always helped me, keeping the crew in good spirits and working as a team.Thank you and look forward to your experience in first class on Etihad!
(As you know surely haha) it makes all of the difference in the world. I suppose I've had some decent flights where the purser wasn't so present and active, but I've NEVER had a bad flight when the Purser was on point! Thanks as always for watching 🙏🏼
Toronto to London on business class 🎉 and I haven’t seen the other comments 😅
✅
Wonderful video as always - I am currently in Thailand and flew Etihad business from Oslo via Ams + AUH to BKK.
You mentioned things are changing, well one thing is the new lounge Etihad uses in Bangkok. They now use the Coral Lounge rather than the miracle.
There was some drama on my flights here with the majority of transiting passengers from Amsterdam to Bangkok being offloaded in Abu Dhabi's beautiful new terminal and delayed due to an aircraft 'downgrade'. My new BP was not there, the App informed me the operating aircraft was now a 787-10 (I originally booked in September and it was a 787-9, then it changed to 787-10, and then in November it became a 777-300). So this aircraft 'downgrade' the staff were telling all the passengers about, was in fact a number of seats downgrade and an aircraft upgrade. They soon discovered to their astonishment that I was not offloaded and let me carry on through transit security and catch the flight, while the other passengers had 12 hours more to wait to get on the next flight to Bangkok. To be fair, no passenger really kicked up a fuss and seemed to just accept their fate (I think everyone expected some kind of Christmas travel disrruption anyway given the Munich and Lufthansa meltdown and numerous KLM meltdowns in November and early December.
Thanks for sharing ✈️
Amazing !!!
Thanks very much 🙏🏻
Etihad is the best airline ❤
Thanks for watching 🩴
Thanks for your assessment of the BKK lounges. With so many choices, you broke it all down for us easily and quickly!
Glad it helped! Thanks for watching 🩴
From Toronto to London on Air Canada in Business class
✅
I flew Etihad 787-9 and 787-10 in business last summer. It is a random question, but why do the -10 have shoulder seatbelts, whereas the -9 don't?
It's not specific to the -9 or -10, the (very slightly) updated version of the seat as shoulder belts, where as the older version has airbag lap belts. Both serve the same purpose, but I'm guessing they got complaints about the airbag comfort.
Wow I love etihad😮😊🎉
Thanks for watching 🩴
Flown from Manchester to Bangkok numerous times qatar Emirates oman kuwait lufthansa and Singapore. Etihad in economy the worst of all . Totally shocked at the standard
Thanks for sharing ✈️
Flown all three major middle eastern airlines recently in business I can confirm the service and food is a step up on etihad compared to the other overrated higher priced competitors. While the seat is a step down to the others except emirates 777 which is garbage. It by far the better option all considering in my opinion
Thanks for watching 🩴
There are so many small details about the flight, I wonder how do you remember them with 3-6 months delay🙄🤔. In Amarvilas video you mentioned you normally don't take notes. Maybe you brainstorm before writing the script haha😂, I maybe wrong.
It’s my job to remember 😂
I am going to start flying on Etihad business class later this year ('24). Now that Etihad has added my city to their departure/arrival option. I will be traveling on Qatar business class (Qsuite) in a couple of weeks. 😋
Enjoy your trip 🗺️
i flew Etihad Business class once...Loved it.
Thanks for watching 🩴
I had a pretty bad experience on that exact route with etihad on the beginning of the year. The crew were nowhere to be seen. They dont respond to the cabin crew button the entire flight. The gave us One bottle of water the entire flight. The only time they show up was for the meals. Service was pretty bad
Thanks for sharing ✈️
Haha waiting for Virgin Voyages to be bookable on points again…
Me toooooo!
Hey Kevin, I have been watching your reviews for a while, and I really enjoyed this one! Etihad is my favorite airline, and I am glad that they met the Flip Flop standard of excellence :). Out of curiosity - why do you call Bangkok's airport Suvarnabhum and not Suvarnabhumi?
Because many years ago, that's how I was told it was pronounced (by a Thai friend) and have never heard the 'I' at the end pronounced lol. Thanks for watching 🩴
That's not the only the worst seat. it's also the ugliest. Great review as always Flip Flop!
Thanks for watching 🩴
As a F/J revenue passenger, did you. Ot utilize the free AUH stopover package?
No time!
Hi Kevin. I am probably being dumb, but I don't fully understand what you mean by "shallow" in relation to the seat.
I'm referring to the depth of the seat cushion. When sitting, the (cushion) measurement from the inside of your knee to the seat back.
Thank you !
Glad the crew were nice. I flew AUH to BRU on their 787-9 and the crew were indifferent - not sure if it was because it was a nice flight or that I'd just done Etihad First which was delightful. The food was amazing though.
Thanks for sharing ✈️
Etihad is always good
Thanks for watching 🩴
@@tfftyour welcome:)
Can you review Air India Express from Surat International Airport (STV) to Dubai/Sharjah.......I love and respect your honesty as it helps me a lot in my travel plans
Thanks very much 🙏🏻
Isn’t it the Swarna Bhoomi international airport?
Without tones it’s pronounced su-wan-na-poom
Thanks for this vid Kevin! They usually have a big bottle of aqua di parma hand cream in the lavatory. Maybe someone borrowed it 😂
Funny that I've only ever seen the AdP products in the First Class bathrooms. Have never seen a decent product in any Etihad Business Class bathroom. I suppose there were lots of thiefs on my flights lol. Thanks for watching 🩴
hope it back to HK 😢
🤞🏻
Love ur videos, but believe u mean descent not decent. Very decent trip report.
In the subtitles?
They seem like a good airline but it's hard to fly it cause they cancelled alot of they're flights
Thanks for watching 🩴
Nice video 📹 👍. Background music is catchy & sleek 😊👍☺️🎄🎄
Thanks very much 🙏🏻
Did I just see shoes??😂
Shoes are too big for my carry on, so they gotta go somewhere! Haha
haha, I thought you never wore shoes ;)
My experience of business class from auh to Lhr was bad, the crew asked me if I was going to eat food? No etiquettes, who asks the guest if they weregoing to have food?
Seriously? It’s very common question that I’m asked all the time on many airlines.
I disagree , the question should be what would you like to eat? Theres’s a difference! Why am I paying for business class if I’m not going to be served any food? Just because the crew is lazy!!
Another great review Kevin. I live in Dubai but one day I’ll have to try Ethiad on my way back to the USA. I still like Qatar much more than Emirates (because of their 7 across) but this looks very nice.
I would say Etihads newer aircraft will be giving Qatar a run for their money! Thanks for watching 🩴
not impressed about the thickness of the seats, akso their softness probably, on long flight, this the main fact that we can love.
To each their own. Thanks for watching 🩴
how can u afford all of this
TH-cam is my business 😉
you got other channels? How are you spending 3k on airplane tickets and hotel rooms weekly? I mean, good for you! I just wrapped up a 3 night stay at Capella Bangkok, and I have to say the service changed since your video (I would go back if I were you and restore it!) They memorized my name, dietry restrictions, etc. The only downside was the weird weird weird design you pointed out where I could see into the jacuzzi area of another suite...and there were some intimate moments @@tfft
New to the channel and looking at your Christmas flight schedule, unless you are posting a backlog of material are you constantly flying? Great detail in the video at 6'4" would I have a problem with this business class seat design?
Welcome to the channel! I'm on the road 6 months a year, the other 6 months for editing. My videos generally come out 3-6 months after filming, for a variety of reasons. If you take a look at my Community tab on the channel, you'll see everything coming up. The community feed is always much closer to 'real time' but never exact so the hotels don't catch me 😅
Thanks for the quick reply appreciated@@tfft also watched one of your hotel reviews from India (the one where you are having unexpected problems with bedding). I like the level of detail in your reviews and the fact that you are independent, anonymous and honest in the way you setup and execute your agenda and reviews. Nice work👍
That sleeping setup looks like you are getting into a coffin. Horrific.
Better than economy!
catering is ok with Etihad BC but the small claustrophobic cabins and the seats are horrible...
Thanks for watching 🩴
A321 cabin is mediocre
same with Martinair 767 ER. Many voyages AMS-HAV-AMS in their 'Star Class'. Sweet memories. @@tamimfaisal3300
They are lovely!
As a person who went in most business class seats 3 left I CAN HIGHLY DISAGREE
do u do this full time or u also have a job/business?
I do this full time now. Thanks for watching 🩴
nice!
Thanks for watching 🩴
Last December I had a flight eith them. Worse airline I ever traveled on. Also the crew seems not to want to be there at all. They look like municipality employees. Literally. Avoid.
You must live in a really really really fancy municipality 😂
Absolutely rubbish airline since James Hogan was fired. As a previous Gold tier flyer who used to fly first and business exclusively with Etihad (for my entire 6-7 person family so spending approx 30-50k USD on a trip from Asia to Europe) I will never fly with them again after the way i was treated.
Many would agree Etihad might not still be around had it not been for getting rid of Hogan lol. The past five years were basically just cleaning up his mess and returning to profitability... a wise choice I'd say haha.
For the last week I've been getting Mexican Peso news in my google news feed!
Thanks to that dumb joke I made about your fruit plate being priced in pesos instead of USD! Oh the irony!
🩴, looks like the joke is on me 🤦🏻♂🥞
Perhaps we can change it to Uzbek Som 😅