Why are patients considered customers in the dental office ? Wouldn’t that make them a consumer of buying dental standard of health care ? Thank you for your time .
This probably sounds weird, but teeth are actually elective! We consider them vital. They are. But people choose to keep them. They pay us to keep them. They are therefore - customers! Not hostages. They are free to choose us ... or not, and therefore is our responsibility to exceed their expectations and deserve their loyalty.
this helps a lot for my dental clinic design case study^^
Thank you for sharing - that is a perfect use of the information!! 🙌🎉
Why are patients considered customers in the dental office ? Wouldn’t that make them a consumer of buying dental standard of health care ? Thank you for your time .
This probably sounds weird, but teeth are actually elective! We consider them vital. They are. But people choose to keep them. They pay us to keep them. They are therefore - customers! Not hostages. They are free to choose us ... or not, and therefore is our responsibility to exceed their expectations and deserve their loyalty.