We had about 4,000 miles on our 2023 Revel and had the cassette toilet "break", meaning that the little flapper valve wouldn't fully open...it just got stuck. Thus, the urine/flush water flowed into the outside compartment. Luckily Amazon had one and we were able to order and pick up on our way through Houston, TX. Does this type of thing happen very often? What could have been the cause for the breakage? Are others experiencing similar problems? Almost wants to make me buy a backup to travel with, but who wants to carry that around with them for future emergencies?
Good afternoon! This is extremely rare and the first we've heard of something like this over the thousands of Revels we've helped guests with! Be confident and Revel on!
We had about 4,000 miles on our 2023 Revel and had the cassette toilet "break", meaning that the little flapper valve wouldn't fully open...it just got stuck. Thus, the urine/flush water flowed into the outside compartment. Luckily Amazon had one and we were able to order and pick up on our way through Houston, TX. Does this type of thing happen very often? What could have been the cause for the breakage? Are others experiencing similar problems? Almost wants to make me buy a backup to travel with, but who wants to carry that around with them for future emergencies?
Good afternoon! This is extremely rare and the first we've heard of something like this over the thousands of Revels we've helped guests with! Be confident and Revel on!