How Does VoIP QoS Improve Call Quality?

Experiencing a drop in call quality when using your VoIP phone system? You may need to adjust your VoIP QoS network settings.
QoS, short for Quality of Service, is how network traffic is prioritized in your router. These settings are put in place by your IT administrator to address audio quality issues.
Because VoIP uses the internet to make and receive phone calls, it’s not uncommon for network congestion to occur. This is especially true when it comes to remote work.
For example, if people are online gaming, e-learning, or streaming videos on your network while working, this could lead to a drop in call quality. Adjusting your VoIP QoS settings to prioritize VoIP traffic over other types of traffic could alleviate poor quality.
Clear, crisp, and consistent call quality is important to your business. You don’t want your sales demos, internal meetings, and candidate interviews to be disturbed, which is why you should consider VoIP QoS today.
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