Corporate big wigs getting away with literally killing people is what the real definition of the 2-tier justice system originally meant ... until DJT bastardized and diluted that meaning by construing it as D versus R, as one of his whiny coping mechanisms.
@@priscillaross-fox9407 Not only do they not care but they already know and they have strategies that insure they make plenty of profit to be able to pay off the future lawsuits that they know are coming and still end up on top. The FDA knows this also and they also profit off these endeavors. Corruption is a cancer and it is the most prevalent thing in this country. It will only continue to get worse in the future.
All I hear is "I'd lose all this weight and live a healthier lifestyle but then I wouldn't be able to complain about what my medications will do to me." Doctors do not care about fixing the actual problem, people. Stop listening to them and use common sense instead. There is a reason you need this crap in the first place and you can fix it if you wanted to. Very few people actually NEED a cpap due to something like a central sleep apnea that can't necessarily be prevented. All other cases are caused by poor diet, smoking, etc. Doctors make a lot less money telling you this, so they don't.
@@otallono I would love to hear what your medical degree is? Otherwise you should stfu and stop trying to give medical advice. If you have been told you need a CPAP and are not using it then you are your own solution for your ignorance. I applaud you removing yourself from the genepool.
I’m a family physician and I had 2 patients die of interstitial lung disease that I’m sure was from their CPAP machines. That was the worst product recall I could ever imagine. We couldn’t help our patients. Phillips wasn’t answering the phone. We couldn’t get replacement machines. I hope Phillips has to pay big.
I was an RN for 30 years and retired. One of the last tasks I worked on was getting a replacement machine for a patient that the insurance company wouldn't replace. They kept saying that Phillips had to replace it. It finally took me 4 months to get a new replacement for her through the insurance. Phillips never returned my calls.
Im not sure when this came to light. I do remember the craz. My dad had interupted sleep his entire life and died at 85. This is more normal then people think. When this craze was at its peak if 100 people took a sleep study all of them would be placed on cpap. It is not defective machines as much as defective ideas that makes lots of money. At least cpap was not made mandtory to keep your job and not become homeless so theres that.
This is shameful! As a CPAP user, I find this to be shocking. The company should be sued to oblivion. Thank goodness I never used this product...The patients should have gotten a different brand of CPAP immediately, paid for by Phillips.
Oh they will just do the usual corporat American thing- file for BANKRUPTCY, reorganized as a new" company and leave everyone holding the bag, that's what W.R Grace Co did when they were finally caught covering up the deadly ASBESTOS contamination of their vermiculite mine used for making their Zonolite attic insulation. They knew for DECADES about this and kept it quiet, and when the lawsuits came they just - filed for BANKRUPTCY, reorganized as a new" company and left everyone holding the bag, and they are still in business today.
After the owner died suddenly, an electronics manufacturing company I worked for stopped buying electronic components and integrated circuits from Phillips, its subsidiaries and their industry partners, yes they make more than CPAP machines. Now I finally understand why.
@@boogiemcsploogie Of course not, that would kill innovation! If the medical/pharmaceutical industry had to care about helping sick people more than making massive profits, if they had to spend their money on research instead of spending the majority of it on advertising, we wouldn’t get machines that save so many lives (while secretly sickening and killing them _sometimes_) and what would we do without all those expensive brand name drugs released each year (that are almost identical to the previous formulations which, coincidentally, recently became available as cheap generics)?
Corporate America is in bed with the government, so we can’t expect the FDA or other consumer protection agencies to hold them accountable. This is child’s play compared to the present day JAB mortality stats and there is crickets.
No one . No one is held accountable if they are in good positions , as George Carlin said “ it’s a big club , and you ain’t in it” only the poorer people are held to account for every minor transgression ,
Stumbling across this documentary is absolutely heartbreaking as I was once a Resperonics employee from 05/08. I had no idea that by collecting a paycheck, I indirectly harmed others. I am truly sorry to those who have been affected by Phillips' negligence.
As an employee, you would be the last to know of the harm. My pre-Phillips, flawless, Respironics saved both my life and the quality of it. I am truly grateful to you and your company, and I'm sure I speak for many others. What happened after dollar signs took control is not your fault. Have a happy and safe holiday. Thanks again.
Working at Fedex all of 2022, we packed and shipped multiple Phillips machines every single day, due to the recall. It's horrible that Respironics waited 11 years before this was brought to light 😡 I didn't know that many of those people faced this struggle 😢
A woman I knew for over 20 years developed chronic respiratory problems. She was thin. She may have smoked when we were younger. Before she died, she was on a CPAP machine for years. She would cry and say she couldn't understand why her lung capacity continued to diminish. I don't know if this is the reason why, but thinking it may have been makes me angry.
@@phlyenskrole1263You're a liar, and diaphragm strength has nothing to do with it. The obstruction is in the upper airway. But don't worry, if this is your excuse for not treating your sleep apnea, the consequences will be unavoidable.
@@cebruthius A medical professional I knew living in another country once told me in her country they treat sleep apnea with a surgery that fixes it. If that's the case why do they make people suffer with CPAP for years? If true sounds like a case of "treating it is more lucrative than curing it"...
Respironics was a reputable company before being bought by Philips I have used a Bi-Pap machine by Respironics since 2008 and it's still running strong. It's really disgusting to see how one company can totally ruin a perfectly good company al for the sake of profits. I am so glad that my machine, the one that I rely on so much, was made before Philips took over.
Isn't that the way? An excellent company is successful because they provide an excellent product and excellent service. A predatory company buys them and drives their reputation into the ground by cutting corners and offering terrible service. This has happened in my life several times. I had my first CPAP machine with NO ISSUES for over 12 years. The next three barely lasted five. One of those had a HORRIBLE chemical odor, like the plastic had never been cured properly. WTF people? Sending chemical FUMES into the lungs of innocent patients? To make an extra buck? Disgusting.
Maybe you should double check, because the merger was announced in December of 2007 and completed on March 14, 2008. You may not be in the clear after all.
My bipap was part of the recall. I remember years of weird black flecks in my mask. Waited over a year for the replacement to be sent. The machine Medicare was willing to cover was "obsolete" when I got it. They told us the foam was only breaking down in machines that were disinfected with ozone. Out of fear I stopped using my bipap. My doctor said my case was "low risk" and I could safely not use my machine while I waited for the replacement. He said that as I gave him details of what its like to have a near death experience in my sleep. Screaming at my sleeping form to get up every time I rose from void back into dream. How my lungs burned as I gasped for air when I finally woke up. He told me Medicare wouldn't cover a new machine because it had been 3 years and they only allow replacement every 5. There is so much I didn't know because Philips lied. They were still lying when they issued the recall. They left the poorest of us having to choose between risking lung damage and cancer or dying in our sleep, with no idea if a replacement would ever come, all because Philips lied.
The whole concept of incorporating is PROTECTION of the heads from personal liability, you can only sue the "corporation" while the heads keep their $3 million McMansion, 6 cars and all the rest.
The basic idea correctly applied as originally intended is sound. That idea being if you invest in a company, and it fails, then *provided you haven't done anything criminal or negligent,* you will only lose your original investment. Similarly if you were an employee operating in good faith you could not be held personally financially liable for if someone had a complaint. It was only ever intended for civil matters, for deciding financial liability, and never was intended for criminal cases. But some lawyer somewhere told an almighty whooper of a lie: limited companies also protect employees and officers of a limited company from criminal prosecution if the crimes were committed while they were about their business. Why any judge accepts that argument is beyond me.
I work in med device regulatory and quality, and have consulted for Philips extensively in the past, I quit after realizing they had no interest in fixing their issues, they just wanted to lawyer and weasel their way out of the issues they were having. The FDA kept throwing softballs and never forced any serious consequences. The plant I worked at was shut down shortly after I left, costing a community thousands of jobs and leaving hospitals without access to service or repairs at the same level as before. They are an evil company.
Phillips customer service is horrible. They don't answer questions, they don't follow up, they don't do what they say they're going to. And, they don't keep track of what they've said and done. I returned my recalled machine, received the new one, and recently they sent me a form telling me if I return my OLD machine they'll pay me $100! I have nothing to say good about them. What I will say is I agree, they are an evil company and I'm filled with hate towards them and how they've treated me and others. ROT IN HELL PHILLIPS.
Of course. That said, it's up to We the People to bring these moneyed interests to heel. We have a marginally more enlightened DoJ willing to do the people's bidding with sufficient pressure, but waiting for Garland to do it without being dragged by us is not going to get 'r done.
Brandon, I hope you write the story of your experience with Phillips; The Public needs to know, we, past patients want to hear it, and our elected Representatives need to be told what happened - especially the ineffectiveness of the FDA. Looks like all our "watchdog" agencies are failing simultaneously. A major reorganization needs to happen, and citizens need to be informed every blessed step of the way. Sounds like rampant corruption throughout our Government Agencies. Time to clean house in Washington, DC and de-centralize these huge dollar-guzzling behemoths. Why should our tax dollars fund any agency that fails to serve The People?
Right, it’s sad they blame existing conditions were the problem not the faulty, foam causing cancer in their C-PAP machines. It’s evil. It should be a class action.
I've had a Cpap since 2003. I've had several machines and 3 different masks since then, and this is the FIRST TIME that I've heard about this! More alarming is the fact that my doctor and the local place affiliated with my insurance (that I occasionally buy supplies from) has never said anything to me about this situation either.
@@TheKEDW Looking forward less than 5 years, we will all have Dr. McCoy's medical tricorder right on our phones, powered by AI. The vast majority of lazy, give em a pill, diagnosis with an emphasis on superficial expediency and profitability type doctors, who also take bribes from big Pharma, will be out of business. It's the damn federally subsidized food that addicts people to habits that may eventually kill them while making doctors and insurance companies rich, which drains everyone else's wealth . That's some oath you got there, Doctor!
@@TheKEDW What else would you expect, when the professionals become dullards. Folk medicine, for what it's worth will always be there to fill any void. It shouldn't have to be that way.
YOu want to see something frightening? Watch some of the vids about the infamous "Therac".....they should make a horror film about THAT machine. I was in the medical industry at one point. The "Therac" incident was a text book example for software testing....
I had two Philips Dreamstation machines - my original one that I always cleaned by hand and another used one that I bought locally. The second one was only used for when I travelled. When I heard about the recall I stopped using both and bought a Luna (I was due for a new one anyway according to Anthem). At the same time, I watched some TH-cam videos on quick fixes for the Philips machines - removing the foam. It was pretty easy, at least for me, took all of 10 minutes per machine. On my original, the foam looked like new, no crumbling, no dust, no anything. On the used machine I bought, the foam pretty much came apart in my hand and the machine was filled with what looked like a fine dust. I can only guess that the person I bought it from was using some sort of ozone type cleaner - luckily, I only used it for a couple of trips. The other point was that after removing the foam, the increase in the noise of the machine was barely noticeable.
Well you have back and forth lawsuits between Philips and SoClean - each blaming the other. It would be good to see an in-depth as possible video on that issue.@@cebruthius
I have been using an in line filter since I heard about the recall over 2 years ago. I continue to use it on the refurbed replacement I just got. Yeah, 2 years! I will insist on a Resmed unit next time!@@donnam5060
When I saw that foam insert, I immediately thought of polyurethane. It's the same substance that makes faux leather fall apart after a few years and that makes 'soft touch' plastic surfaces become sticky over time. It has a built-in self destruction mechanism. It's bad enough to use it in every-day consumer products, but using in medical devices that are supposed to be used for many years is downright criminal. I can't believe so many people have suffered due to these poor choices.
The thing I don't get - it was there just to make it quieter. As a user just remove it. As a manufacturer just replace it with something natural or leave it out. These things are noisy anyway, ship earplugs - I've been sleeping with them for about 10 years now, I don't even hear my wife snoring.
Planned obsolescence. They need sick people to keep that $$$ coming in but as they kill everyone off there is less $$$. As the government engorges itself on the $$$ tree there is less money(inflation). They are killing humanity through their greed and insanity.
Interesting. I live in Hillsboro, OR and saw Dr. Breadon featured in this story. She prescribed the Dream machine not long before the recall. She and her staff were absolutely NO help at all, her staff told me to use it anyway, that not that many people were affected. I stopped using it and will NEVER go back to Pacific Sleep Center or Dr. Brendon again.
I have one of these machines through my NHS Sleep Clinic. They said it was going to be replaced. I have the same machine back, with the foam removed, although studies are showing that refurbished machines are still having issues because the foam gets into the motor and STAYS THERE, sometimes causing particles to get into the hose. I should look again at getting a different machine. My Sleep Apnea never really improved since getting a machine, my stats are poor. Interesting to see patients speaking their truth in these comments.
My doctor said there was probably some risk from using it, but also risk from not using a CPAP. This is the first I’ve heard of cancer and lung issues being fairly common. At least in my case, I think my doctor was using the best info he had available at the time, but it wasn’t much. I’m not sure you should fault the doctor if it was really cover-up by Phillips.
Just keep using the machine was what most people did. My niece had a BiPAP from them for use at night and day. She had to use it so their respiratory therapist cobbled together a inline filter between the machine and the humidifier. Word spread of this, Phillips "tested" the set up and said that the air coming from the humidifier would clog the filter and alter the intended pressure. They said not to use the filter... but the filter was supposed to be on the machine side not the humidifier side. They tested the wrong set up so therapy clinics and insurance couldn't cover the cost of the filters.
This issue also affected those of us using Resmed, their competitor, because it caused massive shortages. I had to wait several months to get a Resmed after my severe CPAP was diagnosed. It was a scary time. Phillips needs to be held accountable for the damage they have done.
@@KuramaKitsune1 Nothing. The problem was when the Phillips recall happened, about the same time the Resmed 11 released and 10’s were already hard to find because they’d stopped making them, it was taking 3-6+ months to find a unit so many people were resorting to buying used units or self-paying for Chinese knockoffs because insurance companies couldn’t meet the demand for new CPAP prescriptions. If the recall hadn’t been necessary the shortage of Resmed units wouldn’t have happened.
@@selahr. Do I get this right. People who were afraid of a theoretical problem with some foam were trusting Chinese knockoffs with god knows what kind of mystery chemicals in them. Sounds logical.
Seeing this documentary, it looked like Philips had a near on monopoly in the US. No doubt thanks to lining the pockets of these purportedly “concerned” doctors. Never seen this garbage device in Europe. Probably because our doctors have the sense to tell us “no shit, the device is loud. Deal with it.” instead of the doctor shopping tradition in the US where eventually you’ll find a miracle worker MD offering some silent fantasy device that “totally doesn’t give you cancer like everything else we push on you!” I pray actual companies like Resmed never get their priorities mixed up with the toxic non-regulated US model of fantasy healthcare.
I worked on the recall last year and there are still patients who have those machines. Sad how Phillips dragged their feet. The pandemic showed me how apathetic society is towards sick and older people
I’m 25, living in Canada. I have one of the cpap machines affected by this recall & still have it. I’m fit, but I still have bad sleep apnea, so now I get to choose every day between rolling the dice or having terrible migraines all day.
It’s Dec 2024, and not only do I use this machine, but this is also the first time I’ve even heard of this recall! My address and phone number haven’t changed since I got it, and I’m still a patient with the supply pharmacy I have always used to get CPAP replacement pieces. Time to call some people, I think.
My brother used a CPAP for many years (probably the “best” one because he had excellent insurance), then he caught a rare leukemia that started in his neck and he died eight months later, at age 42. I wonder if the CPAP is to blame.
I'm so sorry. I wouldn't be surprised. I had my own issues w a CPAP. It ruined my sinuses. When telling that to a medical professional they said they had heard that. This was a few yrs ago. I stopped using my CPAP after 5 yrs. Every medical issue I've had had been IATROGENIC. Please look up that word and become very familiar w it.
My sister just passed away last May and she started with a lump on her neck below the jaw. They removed it and it started to return. Then she was stage 4 bladder cancer last year in the fall and too late. She used a CPAP for many years and I’m sure it could have contributed from what I’ve been reading.
@@stj971 I don't know why people are surprised. If you had cancer and they gave you all the treatments to the point you can't take it anymore, then they stop caring about you. They already got your money. They already got their use out of you. That is the medical/food/pharma industry. Doctors aren't taught to actually fix people's health issues. They know almost nothing about proper diet. And many medications don't do anything but cause more healthy issues. They know this.
@@stj971Heart disease is NOT the #1 cause of death in the US. It’s iatrogenic causes. Dr Michael Greger states in his book How Not to Die that iatrogenic causes is #3. Wanting to know more, I read the report that Dr Greger references when concluding it’s #3. The report is understating the number of deaths because it only includes errors committed inside medical facilities. It doesn’t include my father who was sent home to die. If you want to know more, do an internet search on the term “To Err is Human” or get the book by the same name at your local library.
I just stumbled across this video. I've been using a dreamstation for years every single night. I couldnt afford health insurance for the past few years, so I've been buying my supplies on amazon. I just registered it online and am waiting 3 days to be allowed access to the patient portal. Thank you for posting this. I would have never known...
Getting oxygen at night through my BiPAP machine makes me feel and act decades younger than I did before. I couldn’t live two and a half years without it, like that one person has had to do. My heart goes out to these poor people.
I used a Respironics very successfully and without incident during the time it took me to lose 75 pounds. Now at normal weight, I don't need it. Sorry too.
Have you ever watched a video of how foam is made? Foam is a cocktail of many chemicals. Thermodynamics say that everything succumbs to entropy; decays back to nature. Take out the foam, it makes no difference in sound under a usage of 5 anyway. Engineering 101.
I went through 2 pregnancies waiting for a new machine. I was finally able to get a different brand/new machine through my insurance while waiting on phillips to replace my machine. But I do wonder what effects using that machine will have on my babies. While using my recalled dreamstation I had to use high doses of asthma medication. Daily using rescue inhalers. It was blamed on my asthma. Since switching machines I have had to use a rescue inhaler once or twice per month. huge difference! I was able to reduce my daily asthma medication. I wish the company would accept responsibility instead of claiming that the machines caused no harm.
My husband started using a cpap in 2014. He could actually sleep all night, but developed a respiratory infection after about a year. We changed the filters regularly but it didn’t seem to help. He stopped using it.
Same thing happened to my father and he stopped using it after getting multiple infections and pneumonia back to back. We would disassemble the whole thing and disinfect it and change the filters. We couldn't figure it out while his Drs kept pushing the machine, he stopped using it and the infections stopped. He hasn't had pneumonia since then either.
Yep my husband was one of those people that had this device. Worst part is we held onto that stupid machine for 2 1/2 years, finally threw it away last week bc we are moving and packing and NOW we get a letter in the mail saying if we return it we will get $100 for it. What a freakin joke.
Same here. We had moved and went back to our previous city to check on our property to find the new CPAP sitting on the porch in the rain!! It had been there quite a while, because the box had been wet more than once! 😠 I will add that my CPAP was several years older and I had purchased the cleaner to go with it. When the recall came out, I immediately got another brand’s new machine. I also have the one they sent as a replacement and ONLY use it as a backup!
I just received that email too. I paid over 3k for my bi-pap machine. I am so unsure how to pursue this. They have fought me left and right about sending a new machine.
We never got a letter or offer. Bought two new Resmed machines at huge cost as soon as we heard about recall. Recently received a notice from Amazon that the Resmed headgear we bought with magnets has a recall. But we have kept the recalled machines in case we can get refunded for them.
I started CPAP just as this Phillips scandal was coming to light. My order was delayed for 3 months because of the need for my healthcare providers to reorder another brand and they ALL had long wait times due to Phillips patients scrambling for new CPAPs and the manufacturers overwhelmed making ventilators too during the pandemic. It was a huge mess all over the world made worse because of Phillips stalling and foot dragging. Luckily for me I was slow to get tested for sleep apnea (money issues) and I luckily skipped the Phillips crap-tastic junk cpap and got a virtually unheard of brand called Luna II. The Luna II is fantastic! The machine is small quiet and made to be easy to work with. Also no huge Phillips sized issues, no issues at all and no billing issues. No doubt millions were unfairly wronged by Phillips and thousands probably died from their swindling and duplicity, but as Phillips would say "You can't prove that." Jail time, and the return of the ill gotten money for executives that brought this about would stop these sort of scams from happening. If you're a small time criminal you go to prison, if you're a big time criminal you get a 3rd beach home in Bali. Disgusting.
Jeez, not until reading your comment did it even occur to me how bad the timing was, with the pandemic. -Just as an eBay seller of vintage what-nots I've observed the dramatic postal interruptions, especially from late 2020 to early 2022, just from people doing more shopping online rather than risk infection in brick-and-mortar stores, but that convenience became a lasting habit for many, so postal traffic will probably never go back down to what it was before. Then on top of that, we're talking about a medical ventilation device, at a time when millions of poeple were having their respiratory systems permanently scarred by a virus!!
That's the issue, they are used to making average products but making healthcare machines required a level of empathy nd care Phillips business culture didn't have.@@stj971
Extremely disturbing and I hope Philips Respironics are held fully accountable. My prayers to all the victims of this nightmare “dream” machine. They’re live have been irreparably damaged. Praying 🙏🏼 for you all.
Accountability is for some future time. We need to correct the various failures that have led us here. For example, we have a medical system that disincentivizes care.
@@lazaruslong92 why are you making a personal attack on a point not related to the topic?🤔 Or, is your point that indoctrination helps to facilitate this and similar exploitation?
@@lazaruslong92 Why do atheists spend so much time and energy making comments about something they say doesn't exist? I feel sorry for them--what a cold and loveless life they lead.
I now have IPF and started the CPAP in 2019 after a sleep test. Cat scan showed a few tiny nodules that the lung doctor said weren’t large enough to worry about. As the years went on my lungs seemed worse. I stopped using the Phillips CPAP after they announced recall on the DREAM STATION. 2023 CATSCAN showed IPF both lungs both lobes . I had so many things I wanted to do. So now I have a bucket list that has been modified a few times. I am praying we all able to receive compensation for their suffering and reduced life span
I can't go one night without a cpap, not ever, and was glad I'd been put on a Resmed machine when this thing happened. My medical supply company is always good about replacing machines if there's a technical issue, but I can't imagine the scale of this.
I was using this machine for 5-6 years and I recently bought a Resmed 3 months ago. I am in the process of having to have a biopsy for possible tonsil cancer.
My entire family has obstructive sleep apnea, but I am the youngest and wasn't diagnosed until early 2021. There was already a shortage due to the pandemic, so I couldn't get a loaner machine through my HMO to see if it would even help. I was having several different health things going on and so really needed to get sleep under control. Then the recall hit shortly after and I knew I would never get a machine so I went to my dentist since mine was mild. I thought I could get a mouthpiece to wear. Now the orthodontists want to break your jaw and reset it. $10k for the surgery minimum and another $10k for braces after. Hell no! I eventually found a state of the art program that involves myofunctional exercises (like PT for your mouth and tongue) plus an appliance that is expanding my bite and growing my jaw. I am almost finished! I had to pay out of pocket, but the device has now been approved for not just mild sleep apnea, but more severe cases as well. Hopefully, insurance will begin to cover it in the future. It also can treat TMJ. Pretty amazing. It's called the DNA Appliance. Feeling grateful that I found the dentists I did when I did. Now for my rant - We have to get profits and greed out of healthcare. Why are we locking up people for Marijuana or magic mushrooms and letting these white collar criminals go? Racism. Classism. We need to wake up. Citizens United has destroyed our democracy. It's about to crumble before our eyes and once again the rich will not only survive, but profit off of our misery.
There's is no such thing as getting greed and profits out of healthcare. Just like there is no such thing as getting greed and profits out of politics.
@@azsunburns Airplanes will never fly. We can close the US patent office because everything has been invented. Man cannot travel faster than 40mph, else he may die. Galileo is a heretic and false prophet. Just wanted to point out that things can and do change, if our motives are good, we adhere to the truth and we stay vigilant and active in our fight.
I went thru the process of being fitted for a dental device. When I became aware that my mouth would be unable to open when wearing the device, my claustrophobia kicked in and they did warn if you were claustrophobic. Never did get the damn thing, I never could have worn it.
OMG!! I have had sleep apnea for over 25 years and was never told anything about this recall happening from my pulmonary doctor even though I've been steadily declining as the drummer in this video!!! Yet I'm getting absolutely no help or advice as to why my breathing is horrible! They won't even look down my throat!!!!!! How do I get the healthcare I am in so desperate need of!?!?!?!?
I’m sorry what ur going thru.. I came across this video ,but heard this few yrs ago..The MSM never talks about the life threatening from these big companies etc.. I on Resmed I think their out of Aus.. I thank god but I do Have some of same issues, I do have a lesion on my vocal, I don’t smoke at all.. I do have a chronic cough,migraines.but the ResMed says it doesn’t use foam like Philips… The kids dad use this machine keeps using it, he has alot of those issues, they told him they still behind in sending out.. I would suggest go to Ear,Nose,throat, they take scope down.., I wouldn’t mention Philips unless down the line some Drs don’t want to be involved with this recall.. I get the testing done and get a copy of ur results.. Then I do research or find another sleep doctor.. my heart goes out to all what Philips has done.. they should reimbursed so u can get different brand cpap machine.. I would never trust them again.. find u attorney that deals with these recalls good one.. I hope u the best….
@@starrystarrynight6281 only OSF is available in central Illinois. They have been seeing me all along. I have to travel a minimum of 2.5 hours to another primary care physician other than OSF. OSF has a ban on me from seeing any of their doctors due to me cursing at the last doctor because they're acting like there's nothing wrong with me when there is. I'm barely able to care for myself due to the difficulty I'm having breathing. But because they can't identify a cause they throw inhalers at me and they don't work well enough. It helps but not enough to allow me to work a job and even do many things recreationally. I hear gurgling in my throat occasionally and I have recently been having trouble swallowing. Yet I'm getting nowhere. They do have Carle Clinic here and that's currently my primary care physician but so far he's treated me the same. No help and no explanation to my trouble breathing other than weight. But I wasn't overweight until these breathing issues began so my weight is a result of the difficulty breathing not the cause. They're completely failing to get it right even though I'm telling them this! IDK what else to do other than make that commute yet my health has gotten so bad a 5 hour round trip is no longer possible for me very easily. Much pain to endure that drive or train ride. With no obvious reasons why I'm struggling to breathe IDK that there's anything they can do. But it would be nice to get a diagnosis which so far I have nothing. I'm barely able to hold on to the disability benefits I'm currently receiving and my fear is these doctors wanting to try and push me off disability when I'm still unable to work!
same, I just so happened to notice cpap being recalled in my youtube feed. I've used a phillips sleep mapper for several years/ It's so old it is probably not in the recall because noone is really using them anymore. This is so scary. I've lost over 250 pounds and still have sleep apnea so now I will have to call my doc and see what I need to do and hell no don't give me another phillips
I developed polycythemia from low nightly oxygen. My sleep apnea is 80% CENTRAL. My brain doesn't signal me to take a breath. 20% are obstructed apneas. This resmed cpap machine is a lifesaver.
I was used as a human guinea pig for the ATTUNE knee. I was left in pain and suffering for life. I couldn’t even get an attorney to talk to me let alone represent me
We, in what is defined for us as a " wonderful country " , are subjected to horrors ( mental and physical damage ) due to legal protections used by " agents " paid to serve, be truthful & provide top of the line medical care for people who have no alternative but to trust. In more and more instances..,. What a tragic circumstance. It's happened,.... happening to me and I know of many many more.
The funny thing is they want you to send your old one to them so you’ve got no evidence to prove in court if their wrongdoing. Don’t mail your old ones back. Get an attorney- no fee until it settles or win in trial. If lose in trial still no fees. Even if you smoke or have copd please call an attorney people. Please!
I worked in a Pulmonary/ Sleep Medicine practice and Respironics/ Phillips told us it was only for patients that used a “ So Clean” device with their machines and to tell the patients that! Told us it was the device breaking down in the machines. Told us to tell them they could continue to use the machines without that device!?
I have one of these affected machines, and use it only for trips. I've received several of these letters after registering with them. They offer $25/unit or a replacement device (but have to follow a process with your doctor to ensure you're prescribed one - I guess to keep people from scamming them for new machines to re-sell). I have a newer machine already, but feel like $25 is pretty low for them to wash their hands of this. I have no idea if I already have health issues that will become manifest later. I had heard LOOONG ago that there was degradation of piece inside, but that was it. No real warning as to how bad it was, etc. until I saw this video. Thank you for producing this!
Wow! This documentary was very sad and enlightening. I was recently diagnosed with sleep apnea, but instead of using a CPAP machine right away, I instead ordered a foam wedge pillow from Amazon in order to elevate my head and torso at an inclined position and thereby prevent my tongue from blocking my throat while sleeping. The wedge pillow seems to be working well for me. My CPAP machine arrived in the mail a few weeks ago but I never opened the delivery box. After seeing this video I highly doubt that I ever will open the box to my CPAP machine...
The wedge pillow actually does work for me in regards to reducing the symptoms of my sleep apnea. I can easily sleep for 3.5 to 4 hours continuously using my wedge pillow.
The replacement device Phillips sent out is flimsy in comparison to the Dreamstation. I received approval from my insurance in November 2021 to receive a new CPAP of my choice. The local suppliers of CPAP equipment for my area (DFW) will not ship a unit to my doctor. About time to call and remind them that I still do not have a new CPAP. They say they can only get it from their certified suppliers. Total bureaucratic bs.
UPDATE- I just watched a new report by PBS News that the Dreamstation 2 and upgraded foam Dreamstation 1 units have received test results showing dangerous levels of off gassing chemical(s). Philips is a truly evil corporation.
In Australia, I had no problem with the replacement of my machine even though the original machine was almost new. I received notifications directly from Phillips.
I didn't return their defective machine, and I didn't accept their repair/replacement. I don't want a Phillips product. Their system for processing the recall was ridiculously complicated , too. The mental anguish of having to rely on a device that might give me cancer was intense.
The replacement with the new foam- that foam did not pass FDA. They are supposed to get it independently tested, but they’ve missed the deadline. I’ve seen TH-cam videos on this new foam and it seems so much worse- easily crumbles.
@@scowellI think you meant to say the DS2 has potential fire/shock issues. The foam is just as bad. Phillips just kept lowering the safety bar until the results passed. I ripped my DS2 replacement apart and removed the foam. I don’t use the humidifier, so fire/shock issues are reduced.
I've been fixing electronics devices since I was a kid. People who fix electronics have known that foam degrades into a powder after a few years at least since the 1960's. I have never seen foam used inside electronics that didn't degrade into a powder. This is common knowledge of anyone who has worked on speakers. Foam is commonly used for noise dampening in speakers, and it does not last more than a few years. I am not aware of any long-lasting foam used in any consumer device. Another example is vibration dampening for batteries. Foam was commonly used for that in the 1960's-1970's and it didn't last more than a few years. This should have been common sense for the device maker. I've listed two common applications but I'm sure there are many.
I started using a CPAP in 2018. The Philips Respironics machine was one of the top choices when I was shopping for a machine. I went with the ResMed AirSense 10 because the masks looked better to me and the ResMed was on sale (i bought it outright with no insurance, i didn't want to wait weeks for them to approve and pay for the machine). I look back at those decisions I made back then and why I made them. To think that the faintest of whims on mask aesthetic and my impatience with insurance companies is what may have saved my life is absolutely appalling. Philips knew this was a problem for years by that point and were happy to sell me a machine anyway. May they rot in hell.
I also started in May 2018 and similar story if the dme provider had decided to show or sell me the Phullips, I would have bought that one. Thankful for whatever it was that made the Resmed be the one that was offered. But now I wonder about the internal bits and my lung capacity.
Powerful report. Will be praying for those affected. I tied the machines X2 over a 10-12 year period due to Obstructive Sleep Apnea- couldn’t get used to it, even as machine was smaller/lighter and there more breathing apparatus options. I.subsequently lost 78 lbs, which took it all away. Subsequent COVID infection( almost died) and then LTCS- bad lung effects- resulted in weight gain which I’m now addressing, along with building up body strength etc
My husband had this machine. When the recall was made I sent in o have it replaced. We waited many months. We finally went to the VA. He is a totally disabled veteran. They said he was on the list and one would be sent as a replacement. We talked for a little while and the ladies helping us decided to check the interior of the machine and there was black gunk…they immediately gave us a replacement. We don’t know how many years my husband had been breathing that stuff. He has had a cough and says I don’t know why I cough so much.
I’m in Australia and nobody in our country cares that phillips are found guilty. My mum and I both have had trouble using the bad machine and nothing will be done about it. We waited over a year for replacements and were too scared to use the old one so went without. I ended up falling asleep while driving and had an accident. I’m lucky I was the only one injured. I’ve talked to lawyers here in Australia and they say there is nothing to be done because there’s no evidence. I told them Phillips have admitted doing the wrong thing but they just don’t care. No one will touch the case. My mother is now dying from kidney failure. There’s no history of it her family but she’s got it anyway. We both got holes that formed in our nasal septum’s. It’s just bizarre that you could suffer so much and have no one with the power to help actually helping.
I'm sorry what now!? A dude was still using the machine after it was recalled "because he couldn't pay for a replacement". I'm sorry what!? This is a recall. So it should be a new one. This should have been being done from 11 years ago. These people need to be putting in place a class action.
Phillips problem is they turned into a sales and marketing business, literally sacking off their technical staff at Tangmere and outsourcing everything. Having worked in electronic engineering for over 20 years, I know that when a company does this it's usually because their technical staff have been raising issues that conflict with making profit, meeting targets and getting those KPIs. In outsourcing they're just saying "this is what we want, do this", and nobody can turn around and say "hey we think this is potentially dangerous".
It's insane that Phillips withheld the info for 11 years, didn't attempt to change their product, and didn't inform regulators. That is criminal negligence. Why are there no criminal consequences?
How terrible, so sorry. They are talking about H202 hydrogen peroxide treatments for COPD now. Sorry I don't have anymore info but you can probably find it online.
OMG I have been using one of these machines and I cannot breathe!!! I was looking up information about cpaps to talk to my doctor when I go to pick up an orange asthma inhaler tomorrow and I come across this!!! 😭😭😭 I felt like I've been dying for months 😭😭😭
Perhaps we should ask the public to join us in a COMPLETE Philips boycott. They make a lot of products and if they are capable of this who knows what's wrong with others...
11 years worth of warnings and still they did nothing, until the problem was so obvious it went public. Endangering and damaging the health of their customers, especially as a company that’s meant to make their customers better by using these machines, that has to be criminal negligence. It’s time corporate executives who make these decisions to be held accountable. Having the company pay out financially isn’t going to make these companies and executives do things differently.
My wife was using the DreamStation One when I found out about the recall, searching for setting adjustment for her machine on TH-cam. After a bunch of back and forth with her doctor, and the supply company, we tossed it into the closet, and forced the doctor to write a new prescription, and we bought a ResMed unit (out of our own pockets, because insurance didn't want to pay for the new machine), because the supply company has a contract with Phillips to only provide Phillips machines, and they didn't want to provide anything else. The difference in my wife's sleeping after getting the ResMed up and running, and her improvements since were night and day. So then, a year an a half later, a box shows up with a replacement, USED DreamStation One in it. It also has been thrown into the back corner of the closet.
Thanks for this video, I had no idea these machines had been recalled. I’ve been using this damn machine for many years and have been to the doctors many times complaining of a cough that I can never get rid of. I never received any notice of recall or anything and luckily I chanced upon this video as the recall is comping to a close apparently.
As a c-pap (ResMed) user for the last 14 years, due to severe central sleep apnea (I'm slim, never smoked...), I can't imagine what these people had to suffer through. Why weren't they given a different machine right away? Is the manufacturer ever going to face the consequences of their shameful actions? Is there justice for the common people???
All true. Cynically I think they’re dragging it out until there is a smaller number of co-defendants. That way. Their ULTIMATE payout ( and there WILL be one) will probably be less- they’re playing the long game- and Wang to beat the odds. I’m an RN who worked in both Big Pharma and Big Insurance Companies- quit both of them after realizing what went on behind closed doors. There was a book written about the Insurance Industry “Delay, Deny, Defend”. This same title appears to apply to Medical Devices
They murdered hundreds, and nothing. I had this machine in Florida and was taught to use the humidifier option with it. When I complained to the doctor's office, their attitude was try harder and keep using it. Like 5-6 years of doctors telling me to adjust the settings and ignoring my complaints. Relatively speaking I was lucky, but at least I can get $100 from them (doesn't come close to covering copays and loss of work from appointments).
Yet another case of the world being over fascinated by "quiet". And anyone who's ever dealt with that type of foam knows exactly how it breaks down and what it becomes. There's no *way* they didn't.
My husband is still using his machine. I stopped using mine because I was having too many issues with allergy reactions. I'm showing him this video. The info we got made it sound like it was just the external white filters that were the problem and were given replacements. Now I realize it is the internal construction of the machine.
I still have one of these machines. I had to BUY my own new machine not long after this recall came out. About 3 months ago I was contacted to get the replacement!
I am a combat marine veteran of the gulfwar 0311 Rifleman. I was prescribed a Resmed CPAP, and so far, I gotten a new Resmed machine replacement when ever the others wear out, plus I get yearly supplies. I clean the hose, mask and tub every day. So far no problems.
I too had my Phillips c- pap recalled , replaced , now the buzzards offered me the$100! I started chewing gum non-stop, switched to nose breathing and now I mouth tape instead.The behemoth that is our modern health- insurance pyramid excels at treating acute conditions, keeping you alive to pay your premiums , but sadly not much for chronic conditions!
This is enlightening. I got the recall letter and my machine was one needing to be recalled. My GP didn't have any information about how to get a new machine but referred me to a new sleep doctor as my original one had retired. The new sleep doctor also had no information about the risks or why the machines were being recalled. She gave me a prescription for a new one. Thankfully I have extended health insurance that covers what the province doesn't. I'm just in shock that this is how I'm learning about why my machine was recalled. I developed asthma in the 10 years I've been using a CPAP machine and have lots of throat and sinus issues. Now I'm not only pissed at Respironics but the two doctors I've seen about it. Jeez! Does anyone care about us?
A dear friend of mine contracted lung cancer from the particles of the foam in her lungs from her phillips cpap machine. She was never a smoker and had a clear chest x-ray a year prior to her beginning to use the phillips cpap machine. She passed away a year ago at New Years. I really miss her beautiful presence here on this plane of existence. Remembering you Rachel Morrison.
I had one of these machines. The tubing looked as if i smoked a pack of cigarettes a day THROUGH the tubing. I am afraid for my future. I survived breast cancer. Will I survive this? I have two young kids who need me. Im not done on this planet.
Did these people learn NOTHING from the Tylenol scare? This happens over and over and over. Not one person in management goes to jail. Our corporate model is clearly broken.
This is ridiculous! I had a friend who was on this machine for many years. He died from lung cancer. He never smoked. The healthcare industry is a joke.
My husband and I both had a “nightmare” station for years. He has always slept well but even on cpap I suffer terrible insomnia. I signed us both up for replacement, His came quickly but mine took almost a year and even then it was a new part but not a whole machine. I stopped using mine after several months but my sleep dr said to use it. I had the run around from the company also. They told me to send the old part back but I kept it and told my husband if I die from this it’s stored in the closet have it analyzed!!! I’m a retired nurse that after Covid stopped trusting big pharma completely! And now I can’t even trust medical device companies!! Greed is so rampant in our world today! All these huge companies care about is money. Just a couple of weeks ago I received a letter telling me they would pay me $100 to return the old part. Not in a million years Phillips!! God’s judgment will come to us all one day!
@user-ix7bp1lc3t Amen!! All will face God and be judged.. Those who are part of knowingly pocketing the millions of $ at Phillips will have to answer to Him..
I have the ResMed Aircurve 10 and have not had any issues or heard of any problems. This story did lead me to take a good look at my unit and I discovered a small amount of mold. I cleaned it right away! Thanks for the heads up.
The public relies on providers of critical health services to deliver health and safety. We are increasingly learning our health and safety is not what matters to corporations... Only our money.
This is unconscionable!! They knew there was foam disintegration within their dream machine for 11 years and did nothing? That sounds like a settlement that just fills the lawyers pockets not the justice the patients need for all their sicknesses, possible future respiratory issues, cancer, and the emotional/physical pain from this botched recall!
There should be criminal charges against corporate managers who endanger the public, knowingly.
They don't care!
Corporate big wigs getting away with literally killing people is what the real definition of the 2-tier justice system originally meant ... until DJT bastardized and diluted that meaning by construing it as D versus R, as one of his whiny coping mechanisms.
@@priscillaross-fox9407 Not only do they not care but they already know and they have strategies that insure they make plenty of profit to be able to pay off the future lawsuits that they know are coming and still end up on top. The FDA knows this also and they also profit off these endeavors. Corruption is a cancer and it is the most prevalent thing in this country. It will only continue to get worse in the future.
All I hear is "I'd lose all this weight and live a healthier lifestyle but then I wouldn't be able to complain about what my medications will do to me." Doctors do not care about fixing the actual problem, people. Stop listening to them and use common sense instead. There is a reason you need this crap in the first place and you can fix it if you wanted to. Very few people actually NEED a cpap due to something like a central sleep apnea that can't necessarily be prevented. All other cases are caused by poor diet, smoking, etc. Doctors make a lot less money telling you this, so they don't.
@@otallono I would love to hear what your medical degree is? Otherwise you should stfu and stop trying to give medical advice. If you have been told you need a CPAP and are not using it then you are your own solution for your ignorance. I applaud you removing yourself from the genepool.
Who goes to prison? The answer is always the same when these “virtual people” corporations hurt the public: nobody.
I swear you're everywhere in the TH-cam comments.
@@talananiyiyaya8912 honestly I don't know how he does it. 😂
Hell yeah Tay, give ‘em some of that CHOCOLATE RAAAAAAAIIIIN!!!
aye, everyone who knew something about this and didnt say anything should receive 5-10 years mandatory!
You must be everywhere to know he is there, lol😅
I’m a family physician and I had 2 patients die of interstitial lung disease that I’m sure was from their CPAP machines. That was the worst product recall I could ever imagine. We couldn’t help our patients. Phillips wasn’t answering the phone. We couldn’t get replacement machines. I hope Phillips has to pay big.
I was an RN for 30 years and retired. One of the last tasks I worked on was getting a replacement machine for a patient that the insurance company wouldn't replace. They kept saying that Phillips had to replace it. It finally took me 4 months to get a new replacement for her through the insurance. Phillips never returned my calls.
How can you be so sure? Do you think that's a scientific way of thinking?
@@cebruthius "Phillips wasn’t answering the phone." That is why...
I'm hate-filled toward Phillips and will avoid any and all future products of theirs. They rank right up there with Anthony Fauci.
Im not sure when this came to light. I do remember the craz. My dad had interupted sleep his entire life and died at 85. This is more normal then people think. When this craze was at its peak if 100 people took a sleep study all of them would be placed on cpap. It is not defective machines as much as defective ideas that makes lots of money. At least cpap was not made mandtory to keep your job and not become homeless so theres that.
This is shameful! As a CPAP user, I find this to be shocking. The company should be sued to oblivion. Thank goodness I never used this product...The patients should have gotten a different brand of CPAP immediately, paid for by Phillips.
Some did, that is why many of us who's machines were at the end of its life had to wait over a year.
Oh they will just do the usual corporat American thing- file for BANKRUPTCY, reorganized as a new" company and leave everyone holding the bag, that's what W.R Grace Co did when they were finally caught covering up the deadly ASBESTOS contamination of their vermiculite mine used for making their Zonolite attic insulation.
They knew for DECADES about this and kept it quiet, and when the lawsuits came they just - filed for BANKRUPTCY, reorganized as a new" company and left everyone holding the bag, and they are still in business today.
After the owner died suddenly, an electronics manufacturing company I worked for stopped buying electronic components and integrated circuits from Phillips, its subsidiaries and their industry partners, yes they make more than CPAP machines. Now I finally understand why.
👍👍👍 Absolutely!
This is evil.
How are the people who witheld information not in prison? Unbelievable.
Aww you sweet summer child! Don't you know you can't prosecute the medical industry?
@@boogiemcsploogie Of course not, that would kill innovation! If the medical/pharmaceutical industry had to care about helping sick people more than making massive profits, if they had to spend their money on research instead of spending the majority of it on advertising, we wouldn’t get machines that save so many lives (while secretly sickening and killing them _sometimes_) and what would we do without all those expensive brand name drugs released each year (that are almost identical to the previous formulations which, coincidentally, recently became available as cheap generics)?
Corporate America is in bed with the government, so we can’t expect the FDA or other consumer protection agencies to hold them accountable. This is child’s play compared to the present day JAB mortality stats and there is crickets.
They are the same people who, right now are promoting these fake jabs. They control everything. Wake up !
No one . No one is held accountable if they are in good positions , as George Carlin said “ it’s a big club , and you ain’t in it” only the poorer people are held to account for every minor transgression ,
Stumbling across this documentary is absolutely heartbreaking as I was once a Resperonics employee from 05/08. I had no idea that by collecting a paycheck, I indirectly harmed others. I am truly sorry to those who have been affected by Phillips' negligence.
As an employee, you would be the last to know of the harm. My pre-Phillips, flawless, Respironics saved both my life and the quality of it. I am truly grateful to you and your company, and I'm sure I speak for many others. What happened after dollar signs took control is not your fault. Have a happy and safe holiday. Thanks again.
You are not to blame, nor should you feel in way responsible.
Very human feeling. You are a good person. Not your fault.
respironics was acquired by Phillips in 2008, so at least for 3-4 years you weren't any way related to this. the foam issue started in 2010.
good on you.❤
Working at Fedex all of 2022, we packed and shipped multiple Phillips machines every single day, due to the recall. It's horrible that Respironics waited 11 years before this was brought to light 😡
I didn't know that many of those people faced this struggle 😢
horrific
You mean packed them to go back to the company, or packed new ones going to patients' homes?
Proof companies will never do the good thing on their own and that capitalism without regulation is a surefire way to doom society.
@@audreymuzingo933Probably to go back to the company. FedEx stores offer packing.
@@audreymuzingo933 likely back. Fedex will pickup packages at your house.
A woman I knew for over 20 years developed chronic respiratory problems. She was thin. She may have smoked when we were younger. Before she died, she was on a CPAP machine for years. She would cry and say she couldn't understand why her lung capacity continued to diminish. I don't know if this is the reason why, but thinking it may have been makes me angry.
The respirator WEAKENS the diaphragm….thats why the condition worsens…the more you use it, the weaker you get.
@@phlyenskrole1263Source?
@@phlyenskrole1263You're a liar, and diaphragm strength has nothing to do with it. The obstruction is in the upper airway. But don't worry, if this is your excuse for not treating your sleep apnea, the consequences will be unavoidable.
@@cebruthius A medical professional I knew living in another country once told me in her country they treat sleep apnea with a surgery that fixes it. If that's the case why do they make people suffer with CPAP for years? If true sounds like a case of "treating it is more lucrative than curing it"...
@@kymo6343 Haha. "A surgery" ? Have you looked into the literature on success rates of UPPP? Or do you want everyone to get a bimaxillary osteotomy?
Respironics was a reputable company before being bought by Philips I have used a Bi-Pap machine by Respironics since 2008 and it's still running strong. It's really disgusting to see how one company can totally ruin a perfectly good company al for the sake of profits. I am so glad that my machine, the one that I rely on so much, was made before Philips took over.
Yup, it's become all about the money, not about the patient.
Isn't that the way? An excellent company is successful because they provide an excellent product and excellent service. A predatory company buys them and drives their reputation into the ground by cutting corners and offering terrible service. This has happened in my life several times. I had my first CPAP machine with NO ISSUES for over 12 years. The next three barely lasted five. One of those had a HORRIBLE chemical odor, like the plastic had never been cured properly. WTF people? Sending chemical FUMES into the lungs of innocent patients? To make an extra buck? Disgusting.
When did Philips buy them out?
Maybe you should double check, because the merger was announced in December of 2007 and completed on March 14, 2008. You may not be in the clear after all.
The merger was announced at the end of 2007 and completed in March 2008.
You could see how much the two scientists love each other and that's beautiful.
but if i dont have eyes i cant see
"I go to sleep listening to his deep rhythmic breathing and thats as comforting to me as I think a heartbeat is to a baby" 😭
My bipap was part of the recall. I remember years of weird black flecks in my mask. Waited over a year for the replacement to be sent. The machine Medicare was willing to cover was "obsolete" when I got it. They told us the foam was only breaking down in machines that were disinfected with ozone. Out of fear I stopped using my bipap. My doctor said my case was "low risk" and I could safely not use my machine while I waited for the replacement. He said that as I gave him details of what its like to have a near death experience in my sleep. Screaming at my sleeping form to get up every time I rose from void back into dream. How my lungs burned as I gasped for air when I finally woke up. He told me Medicare wouldn't cover a new machine because it had been 3 years and they only allow replacement every 5. There is so much I didn't know because Philips lied. They were still lying when they issued the recall. They left the poorest of us having to choose between risking lung damage and cancer or dying in our sleep, with no idea if a replacement would ever come, all because Philips lied.
Did you use an ozonator like the SoClean?
You wouldn't have so much corporate mischief, shortcuts, and crookedness if you got rid of the corporate welfare known as LIMITED LIABILITY.
The whole concept of incorporating is PROTECTION of the heads from personal liability, you can only sue the "corporation" while the heads keep their $3 million McMansion, 6 cars and all the rest.
The basic idea correctly applied as originally intended is sound. That idea being if you invest in a company, and it fails, then *provided you haven't done anything criminal or negligent,* you will only lose your original investment.
Similarly if you were an employee operating in good faith you could not be held personally financially liable for if someone had a complaint.
It was only ever intended for civil matters, for deciding financial liability, and never was intended for criminal cases.
But some lawyer somewhere told an almighty whooper of a lie: limited companies also protect employees and officers of a limited company from criminal prosecution if the crimes were committed while they were about their business. Why any judge accepts that argument is beyond me.
I work in med device regulatory and quality, and have consulted for Philips extensively in the past, I quit after realizing they had no interest in fixing their issues, they just wanted to lawyer and weasel their way out of the issues they were having. The FDA kept throwing softballs and never forced any serious consequences. The plant I worked at was shut down shortly after I left, costing a community thousands of jobs and leaving hospitals without access to service or repairs at the same level as before. They are an evil company.
Phillips customer service is horrible. They don't answer questions, they don't follow up, they don't do what they say they're going to. And, they don't keep track of what they've said and done.
I returned my recalled machine, received the new one, and recently they sent me a form telling me if I return my OLD machine they'll pay me $100! I have nothing to say good about them. What I will say is I agree, they are an evil company and I'm filled with hate towards them and how they've treated me and others. ROT IN HELL PHILLIPS.
Of course. That said, it's up to We the People to bring these moneyed interests to heel. We have a marginally more enlightened DoJ willing to do the people's bidding with sufficient pressure, but waiting for Garland to do it without being dragged by us is not going to get 'r done.
Philips wants to pay me $50.00, and have me sign a paper.
Brandon, I hope you write the story of your experience with Phillips;
The Public needs to know, we, past patients want to hear it,
and our elected Representatives need to be told what happened - especially the ineffectiveness of the FDA.
Looks like all our "watchdog" agencies are failing simultaneously.
A major reorganization needs to happen, and citizens need to be informed every blessed step of the way.
Sounds like rampant corruption throughout our Government Agencies.
Time to clean house in Washington, DC and de-centralize these huge dollar-guzzling behemoths.
Why should our tax dollars fund any agency that fails to serve The People?
Right, it’s sad they blame existing conditions were the problem not the faulty, foam causing cancer in their C-PAP machines. It’s evil. It should be a class action.
I've had a Cpap since 2003. I've had several machines and 3 different masks since then, and this is the FIRST TIME that I've heard about this! More alarming is the fact that my doctor and the local place affiliated with my insurance (that I occasionally buy supplies from) has never said anything to me about this situation either.
And even more terrifying is some of the medical advice that's being suggested in the comments...
@@TheKEDW Looking forward less than 5 years, we will all have Dr. McCoy's medical tricorder right on our phones, powered by AI. The vast majority of lazy, give em a pill, diagnosis with an emphasis on superficial expediency and profitability type doctors, who also take bribes from big Pharma, will be out of business. It's the damn federally subsidized food that addicts people to habits that may eventually kill them while making doctors and insurance companies rich, which drains everyone else's wealth . That's some oath you got there, Doctor!
@@TheKEDW What else would you expect, when the professionals become dullards. Folk medicine, for what it's worth will always be there to fill any void. It shouldn't have to be that way.
Patients need to become very proactive in their own healthcare! You cannot rely on or trust the so called professionals of allopathic medicine!
@@stj971 agreed
The documentary "The Bleeding Edge" is about the medical device industry and the FDA. It's a must watch.
YOu want to see something frightening? Watch some of the vids about the infamous "Therac".....they should make a horror film about THAT machine. I was in the medical industry at one point. The "Therac" incident was a text book example for software testing....
Excellent
I had two Philips Dreamstation machines - my original one that I always cleaned by hand and another used one that I bought locally. The second one was only used for when I travelled. When I heard about the recall I stopped using both and bought a Luna (I was due for a new one anyway according to Anthem). At the same time, I watched some TH-cam videos on quick fixes for the Philips machines - removing the foam. It was pretty easy, at least for me, took all of 10 minutes per machine. On my original, the foam looked like new, no crumbling, no dust, no anything. On the used machine I bought, the foam pretty much came apart in my hand and the machine was filled with what looked like a fine dust. I can only guess that the person I bought it from was using some sort of ozone type cleaner - luckily, I only used it for a couple of trips. The other point was that after removing the foam, the increase in the noise of the machine was barely noticeable.
You can add an inline filter to the air tube for these as a piece of mind thing, even if your unit was replaced under recall.
@@donnam5060 I do this as well, even on my replaced machine (which was a refurbished unit with the updates).
Ozone was a real problem, yet this video paid zero attention to it. I wonder why.
Well you have back and forth lawsuits between Philips and SoClean - each blaming the other. It would be good to see an in-depth as possible video on that issue.@@cebruthius
I have been using an in line filter since I heard about the recall over 2 years ago. I continue to use it on the refurbed replacement I just got. Yeah, 2 years! I will insist on a Resmed unit next time!@@donnam5060
When I saw that foam insert, I immediately thought of polyurethane. It's the same substance that makes faux leather fall apart after a few years and that makes 'soft touch' plastic surfaces become sticky over time. It has a built-in self destruction mechanism.
It's bad enough to use it in every-day consumer products, but using in medical devices that are supposed to be used for many years is downright criminal. I can't believe so many people have suffered due to these poor choices.
The thing I don't get - it was there just to make it quieter. As a user just remove it. As a manufacturer just replace it with something natural or leave it out. These things are noisy anyway, ship earplugs - I've been sleeping with them for about 10 years now, I don't even hear my wife snoring.
Planned obsolescence. They need sick people to keep that $$$ coming in but as they kill everyone off there is less $$$. As the government engorges itself on the $$$ tree there is less money(inflation). They are killing humanity through their greed and insanity.
Interesting. I live in Hillsboro, OR and saw Dr. Breadon featured in this story. She prescribed the Dream machine not long before the recall. She and her staff were absolutely NO help at all, her staff told me to use it anyway, that not that many people were affected. I stopped using it and will NEVER go back to Pacific Sleep Center or Dr. Brendon again.
WOW
I have one of these machines through my NHS Sleep Clinic. They said it was going to be replaced. I have the same machine back, with the foam removed, although studies are showing that refurbished machines are still having issues because the foam gets into the motor and STAYS THERE, sometimes causing particles to get into the hose. I should look again at getting a different machine. My Sleep Apnea never really improved since getting a machine, my stats are poor.
Interesting to see patients speaking their truth in these comments.
My doctor said there was probably some risk from using it, but also risk from not using a CPAP. This is the first I’ve heard of cancer and lung issues being fairly common.
At least in my case, I think my doctor was using the best info he had available at the time, but it wasn’t much. I’m not sure you should fault the doctor if it was really cover-up by Phillips.
Just keep using the machine was what most people did. My niece had a BiPAP from them for use at night and day. She had to use it so their respiratory therapist cobbled together a inline filter between the machine and the humidifier. Word spread of this, Phillips "tested" the set up and said that the air coming from the humidifier would clog the filter and alter the intended pressure. They said not to use the filter... but the filter was supposed to be on the machine side not the humidifier side. They tested the wrong set up so therapy clinics and insurance couldn't cover the cost of the filters.
This issue also affected those of us using Resmed, their competitor, because it caused massive shortages. I had to wait several months to get a Resmed after my severe CPAP was diagnosed. It was a scary time. Phillips needs to be held accountable for the damage they have done.
i use a resmed unit, what was wrong with the resmed units ?
@@KuramaKitsune1 Nothing. The problem was when the Phillips recall happened, about the same time the Resmed 11 released and 10’s were already hard to find because they’d stopped making them, it was taking 3-6+ months to find a unit so many people were resorting to buying used units or self-paying for Chinese knockoffs because insurance companies couldn’t meet the demand for new CPAP prescriptions. If the recall hadn’t been necessary the shortage of Resmed units wouldn’t have happened.
@@selahr. Do I get this right. People who were afraid of a theoretical problem with some foam were trusting Chinese knockoffs with god knows what kind of mystery chemicals in them. Sounds logical.
Seeing this documentary, it looked like Philips had a near on monopoly in the US. No doubt thanks to lining the pockets of these purportedly “concerned” doctors. Never seen this garbage device in Europe. Probably because our doctors have the sense to tell us “no shit, the device is loud. Deal with it.” instead of the doctor shopping tradition in the US where eventually you’ll find a miracle worker MD offering some silent fantasy device that “totally doesn’t give you cancer like everything else we push on you!”
I pray actual companies like Resmed never get their priorities mixed up with the toxic non-regulated US model of fantasy healthcare.
Luckily, I ordered my ResMed right away and got it quickly. Am still using it while the replacement Philips c-pap sits in my closet!
I worked on the recall last year and there are still patients who have those machines. Sad how Phillips dragged their feet. The pandemic showed me how apathetic society is towards sick and older people
I’m 25, living in Canada. I have one of the cpap machines affected by this recall & still have it.
I’m fit, but I still have bad sleep apnea, so now I get to choose every day between rolling the dice or having terrible migraines all day.
Just take the foam out
If that was a possibility then why isn't Phillips doing it?@@AJISFREAKENAWESOME
@@AJISFREAKENAWESOME It sounds like it's the foam INSIDE the machine, not the filter foam.
It’s Dec 2024, and not only do I use this machine, but this is also the first time I’ve even heard of this recall! My address and phone number haven’t changed since I got it, and I’m still a patient with the supply pharmacy I have always used to get CPAP replacement pieces. Time to call some people, I think.
My brother used a CPAP for many years (probably the “best” one because he had excellent insurance), then he caught a rare leukemia that started in his neck and he died eight months later, at age 42. I wonder if the CPAP is to blame.
I'm so sorry. I wouldn't be surprised. I had my own issues w a CPAP. It ruined my sinuses. When telling that to a medical professional they said they had heard that. This was a few yrs ago. I stopped using my CPAP after 5 yrs. Every medical issue I've had had been IATROGENIC. Please look up that word and become very familiar w it.
My sister just passed away last May and she started with a lump on her neck below the jaw. They removed it and it started to return. Then she was stage 4 bladder cancer last year in the fall and too late. She used a CPAP for many years and I’m sure it could have contributed from what I’ve been reading.
@@dustyflats3832 I’m so sorry for your loss.
@@stj971 I don't know why people are surprised. If you had cancer and they gave you all the treatments to the point you can't take it anymore, then they stop caring about you. They already got your money. They already got their use out of you. That is the medical/food/pharma industry. Doctors aren't taught to actually fix people's health issues. They know almost nothing about proper diet. And many medications don't do anything but cause more healthy issues. They know this.
@@stj971Heart disease is NOT the #1 cause of death in the US. It’s iatrogenic causes. Dr Michael Greger states in his book How Not to Die that iatrogenic causes is #3. Wanting to know more, I read the report that Dr Greger references when concluding it’s #3. The report is understating the number of deaths because it only includes errors committed inside medical facilities. It doesn’t include my father who was sent home to die. If you want to know more, do an internet search on the term “To Err is Human” or get the book by the same name at your local library.
Thanks for publishing this info on YT. The info still hasn’t reached many thousands, if not millions, of patients and physicians.
First of this I'm hearing... Think my husband has this machine and has been complaining about his chest hurting for years. :(
I just stumbled across this video. I've been using a dreamstation for years every single night. I couldnt afford health insurance for the past few years, so I've been buying my supplies on amazon. I just registered it online and am waiting 3 days to be allowed access to the patient portal. Thank you for posting this. I would have never known...
Getting oxygen at night through my BiPAP machine makes me feel and act decades younger than I did before. I couldn’t live two and a half years without it, like that one person has had to do. My heart goes out to these poor people.
I used a Respironics very successfully and without incident during the time it took me to lose 75 pounds. Now at normal weight, I don't need it.
Sorry too.
It is utterly reprehensible that Phillips put this BS foam instead of using any of the established and safe types available to them.
Probably some power tripping manager, cutting corners for a raise for himself. 😢
Have you ever watched a video of how foam is made? Foam is a cocktail of many chemicals. Thermodynamics say that everything succumbs to entropy; decays back to nature. Take out the foam, it makes no difference in sound under a usage of 5 anyway. Engineering 101.
its not impossible to trace purchase orders and who signed off on them@@PatrickTravisKelly
Pure greed. Evil. 🙏🏻 praying for those affected 😢.
I went through 2 pregnancies waiting for a new machine. I was finally able to get a different brand/new machine through my insurance while waiting on phillips to replace my machine. But I do wonder what effects using that machine will have on my babies. While using my recalled dreamstation I had to use high doses of asthma medication. Daily using rescue inhalers. It was blamed on my asthma. Since switching machines I have had to use a rescue inhaler once or twice per month. huge difference! I was able to reduce my daily asthma medication.
I wish the company would accept responsibility instead of claiming that the machines caused no harm.
My husband started using a cpap in 2014. He could actually sleep all night, but developed a respiratory infection after about a year. We changed the filters regularly but it didn’t seem to help. He stopped using it.
Same thing happened to my father and he stopped using it after getting multiple infections and pneumonia back to back. We would disassemble the whole thing and disinfect it and change the filters. We couldn't figure it out while his Drs kept pushing the machine, he stopped using it and the infections stopped. He hasn't had pneumonia since then either.
Yep my husband was one of those people that had this device. Worst part is we held onto that stupid machine for 2 1/2 years, finally threw it away last week bc we are moving and packing and NOW we get a letter in the mail saying if we return it we will get $100 for it. What a freakin joke.
That’s EXACTLY what happened to me! Just threw mine out a month ago. Got a letter this week. What a joke is right.
Same here. We had moved and went back to our previous city to check on our property to find the new CPAP sitting on the porch in the rain!! It had been there quite a while, because the box had been wet more than once! 😠
I will add that my CPAP was several years older and I had purchased the cleaner to go with it. When the recall came out, I immediately got another brand’s new machine. I also have the one they sent as a replacement and ONLY use it as a backup!
I just received that email too. I paid over 3k for my bi-pap machine. I am so unsure how to pursue this. They have fought me left and right about sending a new machine.
I was offered $20 😂
We never got a letter or offer. Bought two new Resmed machines at huge cost as soon as we heard about recall. Recently received a notice from Amazon that the Resmed headgear we bought with magnets has a recall. But we have kept the recalled machines in case we can get refunded for them.
Excellent reporting ProPublica. Keep fighting the good fight.
11 years.......they knew about it and said nothing.......
I started CPAP just as this Phillips scandal was coming to light. My order was delayed for 3 months because of the need for my healthcare providers to reorder another brand and they ALL had long wait times due to Phillips patients scrambling for new CPAPs and the manufacturers overwhelmed making ventilators too during the pandemic. It was a huge mess all over the world made worse because of Phillips stalling and foot dragging.
Luckily for me I was slow to get tested for sleep apnea (money issues) and I luckily skipped the Phillips crap-tastic junk cpap and got a virtually unheard of brand called Luna II. The Luna II is fantastic! The machine is small quiet and made to be easy to work with. Also no huge Phillips sized issues, no issues at all and no billing issues.
No doubt millions were unfairly wronged by Phillips and thousands probably died from their swindling and duplicity, but as Phillips would say "You can't prove that." Jail time, and the return of the ill gotten money for executives that brought this about would stop these sort of scams from happening. If you're a small time criminal you go to prison, if you're a big time criminal you get a 3rd beach home in Bali. Disgusting.
Phillips is a very large, old, international electronics company.
Jeez, not until reading your comment did it even occur to me how bad the timing was, with the pandemic. -Just as an eBay seller of vintage what-nots I've observed the dramatic postal interruptions, especially from late 2020 to early 2022, just from people doing more shopping online rather than risk infection in brick-and-mortar stores, but that convenience became a lasting habit for many, so postal traffic will probably never go back down to what it was before. Then on top of that, we're talking about a medical ventilation device, at a time when millions of poeple were having their respiratory systems permanently scarred by a virus!!
That's the issue, they are used to making average products but making healthcare machines required a level of empathy nd care Phillips business culture didn't have.@@stj971
@@audreymuzingo933All timed conveniently! Funny Gates & Obama promised it in 2015 & 2017!
@@cristineconnell7803 I don't know what you mean.
Extremely disturbing and I hope Philips Respironics are held fully accountable. My prayers to all the victims of this nightmare “dream” machine. They’re live have been irreparably damaged. Praying 🙏🏼 for you all.
How about not eating like a pig to prevent obesity?
Accountability is for some future time. We need to correct the various failures that have led us here. For example, we have a medical system that disincentivizes care.
Praying does what exactly? Your imaginary friend had nothing to do with this.
@@lazaruslong92 why are you making a personal attack on a point not related to the topic?🤔 Or, is your point that indoctrination helps to facilitate this and similar exploitation?
@@lazaruslong92 Why do atheists spend so much time and energy making comments about something they say doesn't exist? I feel sorry for them--what a cold and loveless life they lead.
I now have IPF and started the CPAP in 2019 after a sleep test. Cat scan showed a few tiny nodules that the lung doctor said weren’t large enough to worry about. As the years went on my lungs seemed worse. I stopped using the Phillips CPAP after they announced recall on the DREAM STATION. 2023 CATSCAN showed IPF both lungs both lobes . I had so many things I wanted to do. So now I have a bucket list that has been modified a few times. I am praying we all able to receive compensation for their suffering and reduced life span
Sounds like me, doctor said to keep an eye on it back in 2019. Never did
I can't go one night without a cpap, not ever, and was glad I'd been put on a Resmed machine when this thing happened. My medical supply company is always good about replacing machines if there's a technical issue, but I can't imagine the scale of this.
I was using this machine for 5-6 years and I recently bought a Resmed 3 months ago. I am in the process of having to have a biopsy for possible tonsil cancer.
My entire family has obstructive sleep apnea, but I am the youngest and wasn't diagnosed until early 2021. There was already a shortage due to the pandemic, so I couldn't get a loaner machine through my HMO to see if it would even help. I was having several different health things going on and so really needed to get sleep under control. Then the recall hit shortly after and I knew I would never get a machine so I went to my dentist since mine was mild. I thought I could get a mouthpiece to wear. Now the orthodontists want to break your jaw and reset it. $10k for the surgery minimum and another $10k for braces after. Hell no! I eventually found a state of the art program that involves myofunctional exercises (like PT for your mouth and tongue) plus an appliance that is expanding my bite and growing my jaw. I am almost finished! I had to pay out of pocket, but the device has now been approved for not just mild sleep apnea, but more severe cases as well. Hopefully, insurance will begin to cover it in the future. It also can treat TMJ. Pretty amazing. It's called the DNA Appliance. Feeling grateful that I found the dentists I did when I did.
Now for my rant - We have to get profits and greed out of healthcare. Why are we locking up people for Marijuana or magic mushrooms and letting these white collar criminals go? Racism. Classism. We need to wake up. Citizens United has destroyed our democracy. It's about to crumble before our eyes and once again the rich will not only survive, but profit off of our misery.
👏🏽 👏🏽 👏🏽
You actually have fatty tongue syndrome! Even if you don’t look overweight, you can have this. Sleep apnea is a symptom, not an actual disease.
There's is no such thing as getting greed and profits out of healthcare. Just like there is no such thing as getting greed and profits out of politics.
@@azsunburns Airplanes will never fly. We can close the US patent office because everything has been invented. Man cannot travel faster than 40mph, else he may die. Galileo is a heretic and false prophet. Just wanted to point out that things can and do change, if our motives are good, we adhere to the truth and we stay vigilant and active in our fight.
I went thru the process of being fitted for a dental device. When I became aware that my mouth would be unable to open when wearing the device, my claustrophobia kicked in and they did warn if you were claustrophobic. Never did get the damn thing, I never could have worn it.
I was using the Philips cpap, when I lost 100 lbs I don’t need it anymore. Thank God I’m off this death trap.
OMG!! I have had sleep apnea for over 25 years and was never told anything about this recall happening from my pulmonary doctor even though I've been steadily declining as the drummer in this video!!! Yet I'm getting absolutely no help or advice as to why my breathing is horrible! They won't even look down my throat!!!!!! How do I get the healthcare I am in so desperate need of!?!?!?!?
I’m sorry what ur going thru.. I came across this video ,but heard this few yrs ago..The MSM never talks about the life threatening from these big companies etc..
I on Resmed I think their out of Aus.. I thank god but I do
Have some of same issues, I do have a lesion on my vocal, I don’t smoke at all.. I do have a chronic cough,migraines.but the ResMed says it doesn’t use foam like Philips…
The kids dad use this machine keeps using it, he has alot of those issues, they told him they still behind in sending out..
I would suggest go to Ear,Nose,throat, they take scope down.., I wouldn’t mention Philips unless down the line some Drs don’t want to be involved with this recall.. I get the testing done and get a copy of ur results..
Then I do research or find another sleep doctor.. my heart goes out to all what Philips has done.. they should reimbursed so u can get different brand cpap machine.. I would never trust them again.. find u attorney that deals with these recalls good one.. I hope u the best….
Find a good primary care.
@@starrystarrynight6281 only OSF is available in central Illinois. They have been seeing me all along. I have to travel a minimum of 2.5 hours to another primary care physician other than OSF. OSF has a ban on me from seeing any of their doctors due to me cursing at the last doctor because they're acting like there's nothing wrong with me when there is. I'm barely able to care for myself due to the difficulty I'm having breathing. But because they can't identify a cause they throw inhalers at me and they don't work well enough. It helps but not enough to allow me to work a job and even do many things recreationally. I hear gurgling in my throat occasionally and I have recently been having trouble swallowing. Yet I'm getting nowhere. They do have Carle Clinic here and that's currently my primary care physician but so far he's treated me the same. No help and no explanation to my trouble breathing other than weight. But I wasn't overweight until these breathing issues began so my weight is a result of the difficulty breathing not the cause. They're completely failing to get it right even though I'm telling them this! IDK what else to do other than make that commute yet my health has gotten so bad a 5 hour round trip is no longer possible for me very easily. Much pain to endure that drive or train ride. With no obvious reasons why I'm struggling to breathe IDK that there's anything they can do. But it would be nice to get a diagnosis which so far I have nothing. I'm barely able to hold on to the disability benefits I'm currently receiving and my fear is these doctors wanting to try and push me off disability when I'm still unable to work!
Are you on Philips or ResMed? Big difference. Also, as you grow older and gain weight your pressure must increase.
same, I just so happened to notice cpap being recalled in my youtube feed. I've used a phillips sleep mapper for several years/ It's so old it is probably not in the recall because noone is really using them anymore. This is so scary. I've lost over 250 pounds and still have sleep apnea so now I will have to call my doc and see what I need to do and hell no don't give me another phillips
I developed polycythemia from low nightly oxygen. My sleep apnea is 80% CENTRAL. My brain doesn't signal me to take a breath. 20% are obstructed apneas. This resmed cpap machine is a lifesaver.
I was used as a human guinea pig for the ATTUNE knee. I was left in pain and suffering for life. I couldn’t even get an attorney to talk to me let alone represent me
Same thing happened to me
@@Piper-Ileoaw1946 I live in Minnesota. Summit Orthopedics used me!
We, in what is defined for us as a " wonderful country " , are subjected to horrors ( mental and physical damage ) due to legal protections used by " agents " paid to serve, be truthful & provide top of the line medical care for people who have no alternative but to trust. In more and more instances..,. What a tragic circumstance. It's happened,.... happening to me and I know of many many more.
That's just deplorable. Keep fighting!
@@abberepair8288Stop blaming. Don’t consent to be used!
Beware. They're offering $100 to return the machine. Do not do it, keep it as evidence!
The funny thing is they want you to send your old one to them so you’ve got no evidence to prove in court if their wrongdoing. Don’t mail your old ones back. Get an attorney- no fee until it settles or win in trial. If lose in trial still no fees. Even if you smoke or have copd please call an attorney people. Please!
way too late for that for most of us; sent back long time ago.
I am an attorney. Needless to say, I kept my original machine.
Don't send the old one back May be used in evidence.. I'm holding on to mine..You never know
I worked in a Pulmonary/ Sleep Medicine practice and Respironics/ Phillips told us it was only for patients that used a “ So Clean” device with their machines and to tell the patients that! Told us it was the device breaking down in the machines. Told us to tell them they could continue to use the machines without that device!?
Prayers to all the victims of Philips Respironics of the nightmare “dream” machine.
I have two Phillips machines why was I never notified of a recall?
I have one of these affected machines, and use it only for trips. I've received several of these letters after registering with them. They offer $25/unit or a replacement device (but have to follow a process with your doctor to ensure you're prescribed one - I guess to keep people from scamming them for new machines to re-sell). I have a newer machine already, but feel like $25 is pretty low for them to wash their hands of this. I have no idea if I already have health issues that will become manifest later. I had heard LOOONG ago that there was degradation of piece inside, but that was it. No real warning as to how bad it was, etc. until I saw this video. Thank you for producing this!
Wow! This documentary was very sad and enlightening. I was recently diagnosed with sleep apnea, but instead of using a CPAP machine right away, I instead ordered a foam wedge pillow from Amazon in order to elevate my head and torso at an inclined position and thereby prevent my tongue from blocking my throat while sleeping. The wedge pillow seems to be working well for me.
My CPAP machine arrived in the mail a few weeks ago but I never opened the delivery box. After seeing this video I highly doubt that I ever will open the box to my CPAP machine...
Does the pillow work, would to know thanks
The wedge pillow actually does work for me in regards to reducing the symptoms of my sleep apnea. I can easily sleep for 3.5 to 4 hours continuously using my wedge pillow.
Thanks will try to get one, happy holidays ☮️
That's silly. The foam that was the problem isn't in the machines anymore.
BTW: I wonder when I'll see my settlement money?
Change to the Carnivor diet your sleep ap will go away.
The replacement device Phillips sent out is flimsy in comparison to the Dreamstation. I received approval from my insurance in November 2021 to receive a new CPAP of my choice. The local suppliers of CPAP equipment for my area (DFW) will not ship a unit to my doctor. About time to call and remind them that I still do not have a new CPAP. They say they can only get it from their certified suppliers. Total bureaucratic bs.
UPDATE- I just watched a new report by PBS News that the Dreamstation 2 and upgraded foam Dreamstation 1 units have received test results showing dangerous levels of off gassing chemical(s). Philips is a truly evil corporation.
Pro publica is on our side.
In Australia, I had no problem with the replacement of my machine even though the original machine was almost new. I received notifications directly from Phillips.
I didn't return their defective machine, and I didn't accept their repair/replacement. I don't want a Phillips product. Their system for processing the recall was ridiculously complicated , too. The mental anguish of having to rely on a device that might give me cancer was intense.
The replacement with the new foam- that foam did not pass FDA. They are supposed to get it independently tested, but they’ve missed the deadline. I’ve seen TH-cam videos on this new foam and it seems so much worse- easily crumbles.
Now there's a recall on the DS1... catching fire! ResMed is the answer.
@@scowellI think you meant to say the DS2 has potential fire/shock issues.
The foam is just as bad. Phillips just kept lowering the safety bar until the results passed.
I ripped my DS2 replacement apart and removed the foam. I don’t use the humidifier, so fire/shock issues are reduced.
I've been fixing electronics devices since I was a kid. People who fix electronics have known that foam degrades into a powder after a few years at least since the 1960's. I have never seen foam used inside electronics that didn't degrade into a powder. This is common knowledge of anyone who has worked on speakers. Foam is commonly used for noise dampening in speakers, and it does not last more than a few years. I am not aware of any long-lasting foam used in any consumer device. Another example is vibration dampening for batteries. Foam was commonly used for that in the 1960's-1970's and it didn't last more than a few years. This should have been common sense for the device maker. I've listed two common applications but I'm sure there are many.
This needs more attention.
I started using a CPAP in 2018. The Philips Respironics machine was one of the top choices when I was shopping for a machine. I went with the ResMed AirSense 10 because the masks looked better to me and the ResMed was on sale (i bought it outright with no insurance, i didn't want to wait weeks for them to approve and pay for the machine). I look back at those decisions I made back then and why I made them. To think that the faintest of whims on mask aesthetic and my impatience with insurance companies is what may have saved my life is absolutely appalling. Philips knew this was a problem for years by that point and were happy to sell me a machine anyway. May they rot in hell.
I also started in May 2018 and similar story if the dme provider had decided to show or sell me the Phullips, I would have bought that one. Thankful for whatever it was that made the Resmed be the one that was offered. But now I wonder about the internal bits and my lung capacity.
Powerful report. Will be praying for those affected. I tied the machines X2 over a 10-12 year period due to Obstructive Sleep Apnea- couldn’t get used to it, even as machine was smaller/lighter and there more breathing apparatus options. I.subsequently lost 78 lbs, which took it all away. Subsequent COVID infection( almost died) and then LTCS- bad lung effects- resulted in weight gain which I’m now addressing, along with building up body strength etc
My husband had this machine. When the recall was made I sent in o have it replaced. We waited many months. We finally went to the VA. He is a totally disabled veteran. They said he was on the list and one would be sent as a replacement. We talked for a little while and the ladies helping us decided to check the interior of the machine and there was black gunk…they immediately gave us a replacement. We don’t know how many years my husband had been breathing that stuff. He has had a cough and says I don’t know why I cough so much.
As an user ..never heard of any recall on our machines till seeing this TH-cam...December 22 2023😢🤯
Same March 6 2024
Same
I’m in Australia and nobody in our country cares that phillips are found guilty. My mum and I both have had trouble using the bad machine and nothing will be done about it.
We waited over a year for replacements and were too scared to use the old one so went without. I ended up falling asleep while driving and had an accident. I’m lucky I was the only one injured.
I’ve talked to lawyers here in Australia and they say there is nothing to be done because there’s no evidence. I told them Phillips have admitted doing the wrong thing but they just don’t care. No one will touch the case. My mother is now dying from kidney failure. There’s no history of it her family but she’s got it anyway. We both got holes that formed in our nasal septum’s. It’s just bizarre that you could suffer so much and have no one with the power to help actually helping.
I'm sorry what now!? A dude was still using the machine after it was recalled "because he couldn't pay for a replacement". I'm sorry what!? This is a recall. So it should be a new one. This should have been being done from 11 years ago. These people need to be putting in place a class action.
I’ve seen people wait years for a replacement.
👍 Absolutely! The double standard in being responsible to follow the laws must not be allowed to continue!
There is a class action, my mom's part of it, my dad used it over 30 years and just died of kidney failure, I believe from this.
I need a bipap it’s been over 2 years and I have not gotten a replacement yet
It took them a year or two to get the replacements out.
That green drumset his dad picked out is beautiful, and honestly i feel like it matches the drummers calm creative vibe. Very nice.
Phillips problem is they turned into a sales and marketing business, literally sacking off their technical staff at Tangmere and outsourcing everything. Having worked in electronic engineering for over 20 years, I know that when a company does this it's usually because their technical staff have been raising issues that conflict with making profit, meeting targets and getting those KPIs.
In outsourcing they're just saying "this is what we want, do this", and nobody can turn around and say "hey we think this is potentially dangerous".
It's insane that Phillips withheld the info for 11 years, didn't attempt to change their product, and didn't inform regulators. That is criminal negligence. Why are there no criminal consequences?
Let me guess.
These bums at Phillips have known about this for years if not decades.
Merka.
It wasn't just CPAP machines either. It was a wide range of respiratory equipment including respirators.
@@bevbass7083You mean ventilators.
Yeah. The only evil people in the world. All other people live in Heavenly, purely righteous countries
Yes, America sucks...
But Philips is a Dutch company, sooo...
@@LethargicSquirrel
So they weren’t sold in the US by corporate entities?
These beautiful families deserve so much better.
Never had breathing issues until I started on CPAP. Now I have COPD after 2 years on the Philips CPAP
How terrible, so sorry. They are talking about H202 hydrogen peroxide treatments for COPD now. Sorry I don't have anymore info but you can probably find it online.
OMG I have been using one of these machines and I cannot breathe!!! I was looking up information about cpaps to talk to my doctor when I go to pick up an orange asthma inhaler tomorrow and I come across this!!! 😭😭😭 I felt like I've been dying for months 😭😭😭
I will never buy another Philips product.
Perhaps we should ask the public to join us in a COMPLETE Philips boycott. They make a lot of products and if they are capable of this who knows what's wrong with others...
I’ve never had an issue with any of their products except once and they promptly replaced it.
11 years worth of warnings and still they did nothing, until the problem was so obvious it went public. Endangering and damaging the health of their customers, especially as a company that’s meant to make their customers better by using these machines, that has to be criminal negligence. It’s time corporate executives who make these decisions to be held accountable. Having the company pay out financially isn’t going to make these companies and executives do things differently.
Found out today that this is the machine my aunt was using for years... now she has interstitial lung disease.
so if you can't afford a $950 new machine, how do you afford 10k a day at the hospital? i HATE the medical industry all around.
My wife was using the DreamStation One when I found out about the recall, searching for setting adjustment for her machine on TH-cam.
After a bunch of back and forth with her doctor, and the supply company, we tossed it into the closet, and forced the doctor to write a new prescription, and we bought a ResMed unit (out of our own pockets, because insurance didn't want to pay for the new machine), because the supply company has a contract with Phillips to only provide Phillips machines, and they didn't want to provide anything else.
The difference in my wife's sleeping after getting the ResMed up and running, and her improvements since were night and day.
So then, a year an a half later, a box shows up with a replacement, USED DreamStation One in it.
It also has been thrown into the back corner of the closet.
Thanks for this video, I had no idea these machines had been recalled. I’ve been using this damn machine for many years and have been to the doctors many times complaining of a cough that I can never get rid of. I never received any notice of recall or anything and luckily I chanced upon this video as the recall is comping to a close apparently.
As a c-pap (ResMed) user for the last 14 years, due to severe central sleep apnea (I'm slim, never smoked...), I can't imagine what these people had to suffer through. Why weren't they given a different machine right away? Is the manufacturer ever going to face the consequences of their shameful actions? Is there justice for the common people???
They must be held accountable!
All true. Cynically I think they’re dragging it out until there is a smaller number of co-defendants. That way. Their ULTIMATE payout ( and there WILL be one) will probably be less- they’re playing the long game- and Wang to beat the odds. I’m an RN who worked in both Big Pharma and Big Insurance Companies- quit both of them after realizing what went on behind closed doors. There was a book written about the Insurance Industry
“Delay, Deny, Defend”. This same title appears to apply to Medical Devices
We received paperwork last week. If my husband returns the machine he gets $100. $100 doesn’t cover a new machine.
Owners of these machines are getting $100. That’s it.
@@RedWillowFarmVaThat’s ridiculous 😮
They murdered hundreds, and nothing. I had this machine in Florida and was taught to use the humidifier option with it. When I complained to the doctor's office, their attitude was try harder and keep using it. Like 5-6 years of doctors telling me to adjust the settings and ignoring my complaints. Relatively speaking I was lucky, but at least I can get $100 from them (doesn't come close to covering copays and loss of work from appointments).
They should be held accountable, and massive payouts should be made.
WHOA DUDE DID YOU JUST COME UP WITH THAT OPINION ALL BY YOURSELF???
Yet another case of the world being over fascinated by "quiet".
And anyone who's ever dealt with that type of foam knows exactly how it breaks down and what it becomes.
There's no *way* they didn't.
payouts? im thinking jail time if not the death penalty in states where that is the legal remedy for murder.
My husband is still using his machine. I stopped using mine because I was having too many issues with allergy reactions. I'm showing him this video.
The info we got made it sound like it was just the external white filters that were the problem and were given replacements. Now I realize it is the internal construction of the machine.
I still have one of these machines. I had to BUY my own new machine not long after this recall came out. About 3 months ago I was contacted to get the replacement!
I am a combat marine veteran of the gulfwar 0311 Rifleman. I was prescribed a Resmed CPAP, and so far, I gotten a new Resmed machine replacement when ever the others wear out, plus I get yearly supplies. I clean the hose, mask and tub every day. So far no problems.
I too had my Phillips c- pap recalled , replaced , now the buzzards offered me the$100! I started chewing gum non-stop, switched to nose breathing and now I mouth tape instead.The behemoth that is our modern health- insurance pyramid excels at treating acute conditions, keeping you alive to pay your premiums , but sadly not much for chronic conditions!
nice to see a doctor care so much for her patients
This is enlightening. I got the recall letter and my machine was one needing to be recalled. My GP didn't have any information about how to get a new machine but referred me to a new sleep doctor as my original one had retired. The new sleep doctor also had no information about the risks or why the machines were being recalled. She gave me a prescription for a new one. Thankfully I have extended health insurance that covers what the province doesn't. I'm just in shock that this is how I'm learning about why my machine was recalled. I developed asthma in the 10 years I've been using a CPAP machine and have lots of throat and sinus issues. Now I'm not only pissed at Respironics but the two doctors I've seen about it. Jeez! Does anyone care about us?
The company was warned for 11 years?? How horrifying.
I am so glad my doctor prescribed me a different machine, then philips death cpap.
A dear friend of mine contracted lung cancer from the particles of the foam in her lungs from her phillips cpap machine. She was never a smoker and had a clear chest x-ray a year prior to her beginning to use the phillips cpap machine. She passed away a year ago at New Years. I really miss her beautiful presence here on this plane of existence. Remembering you Rachel Morrison.
I had one of these machines. The tubing looked as if i smoked a pack of cigarettes a day THROUGH the tubing. I am afraid for my future. I survived breast cancer. Will I survive this? I have two young kids who need me. Im not done on this planet.
Did these people learn NOTHING from the Tylenol scare? This happens over and over and over. Not one person in management goes to jail. Our corporate model is clearly broken.
I started having a cough while on was on a CPAP. I stopped using the machine but still have the cough 8 years later.
This is ridiculous! I had a friend who was on this machine for many years. He died from lung cancer. He never smoked. The healthcare industry is a joke.
This is utterly heartbreaking and yet another sad indictment of the power of big corporations.
I didn’t hear about the recall FOR YEARS! I finally got a new machine and guess who is the manufacturer? Philips!!! 😢
Oh, boy, Phillips, talk is cheap. So grateful to have seen this video, as I am a user of one of these machines. It will keep me asking questions.
My husband and I both had a “nightmare” station for years. He has always slept well but even on cpap I suffer terrible insomnia. I signed us both up for replacement, His came quickly but mine took almost a year and even then it was a new part but not a whole machine. I stopped using mine after several months but my sleep dr said to use it. I had the run around from the company also. They told me to send the old part back but I kept it and told my husband if I die from this it’s stored in the closet have it analyzed!!! I’m a retired nurse that after Covid stopped trusting big pharma completely! And now I can’t even trust medical device companies!! Greed is so rampant in our world today! All these huge companies care about is money. Just a couple of weeks ago I received a letter telling me they would pay me $100 to return the old part. Not in a million years Phillips!! God’s judgment will come to us all one day!
@user-ix7bp1lc3t Amen!! All will face God and be judged.. Those who are part of knowingly pocketing the millions of $ at Phillips will have to answer to Him..
4:15 she seems so kind, so caring. i wish my sleep specialist was like her
This is infuriating! Poor people. God bless us all❤
I have the ResMed Aircurve 10 and have not had any issues or heard of any problems. This story did lead me to take a good look at my unit and I discovered a small amount of mold. I cleaned it right away! Thanks for the heads up.
The public relies on providers of critical health services to deliver health and safety. We are increasingly learning our health and safety is not what matters to corporations... Only our money.
18:30 Those emerald green drums are beautiful! Don't doubt your Dad's judgment! 😊
This is unconscionable!! They knew there was foam disintegration within their dream machine for 11 years and did nothing? That sounds like a settlement that just fills the lawyers pockets not the justice the patients need for all their sicknesses, possible future respiratory issues, cancer, and the emotional/physical pain from this botched recall!
A lot of the emotional pain was caused my misinformation from the fearmongering media.