Why isn’t the wired connection void of lag time? Especially using a Thunderbolt connected device. I use live-streaming and capture of sporting events with several sources and require real time monitoring. Has this improved over the years?
Hello: While the XF400 does not support NDI some of our newer PTZ cameras, like the CR-N500, do support it. You can contact our video team if you have other questions. They can be reached at 1-800-423-5367 Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays. We hope this helps.
With the RC-V100 remote installed is there a way to also connect a standard zoom and focus remote for the camera operator? Zoom and focus are normally controlled by the operator with Iris, Blacks, Colour Balance etc controlled by the Shader (although there have been many times I wish I had focus control) :-)
Hello: When using a wired remote control, you have to set how the REMOTE terminal will function on the camcorder. You would set it to either Standard (for use with standard commercially available remote controllers) or RC-V100 REMOTE A (the setting to enable the RC-V100). Please see page 93 of the XF400 manual here: Canon.us/9tubp. You may also want to watch our video on the RC-V100 at this link: vimeo.com/103729550/ We hope this helps.
@@CanonUSA so the link you provided didn't go anywhere. But you still didn't answer the question. What we need in pro A/V is for control of zoom at the camera on a pan bar remote and shade control on the V100. Not one pro ccu has zoom control on it as it shouldn't. It's nice you added it for use on a Jib but in pro a/v it makes the remote pretty much useless to us.
Hi! The manual for your XF605 has information on how to operate the camera remotely. If you have additional questions beyond what the manual covers, our support team is ready to help. They're open weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Have a great day!
Hello, i would like to know if there is the possibility to make a remote connection via OTG Cable to an android tablet? Dont want to use Wifi,cause the connection could be lost.To much Wifi traffic sometimes.
Hi, Ingo! We recommend talking to our video support team so that they can figure out the best setup for your needs. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi Sautez! The Browser Remote function used to control the camera requires a direct connection between the camera and one Wi-Fi enabled device, where the camera serves as the access point. Only one connection can be made at any given time. We hope this answers your question.
It does. Are there any plans to enable the browser control by allowing the camera's to join a network? That would be a great benefit when I use multiple cameras and to tune them.
While this isn't possible to do using the camera as an access point, there is an alternative that may help. You can connect the camcorder to a network via Ethernet. You can then set a unique identification code and the port the browser remote application will access the camera through. The camcorder ID will appear on the browser remote screen, making it easy to identify which camcorder the browser remote is controlling in case of a multi-camera shooting setup.
thanks for the information. I'll see what I can do. Perhaps using another device that converts to to wifi would help my solution. Just would be nice to take advantage of the radio already in the camera in conjunction with the remote features.
I do not have this camera, but reading the manual online it says that you can connect the Wi-Fi "in infrastructure mode" vs access point mode. It discusses how to search for a wireless access point. I think this is what you need.
Hi, Martin! You'll find information how to transfer video clips from your XF400 to your computer on page 145 of the camera's manual. Check it out at canon.us/23xqz Hope this helps!
@@CanonUSA No, unfortunately not. I strictly follow the instructions in the German manual on page 150. I still can't manage the clips on the SD card via ftp to my iMac, both via Ethernet, i.e. a wired connection, and via Wi-Fi transferred to. I have made corresponding entries on my iMac under the menu item Approvals. I have defined an empty folder on the desk as the target folder. Please send me detailed instructions as to which entries have to be made in the corresponding fields within the network settings of the camera. Is there a contact person in Germany whom I can ask about this problem over the phone? Thank you.
Hi, Brecht! Our community of Canon users and product experts may be able to devise a solution for you on the Canon Forum. Visit canon.us/forum to sign up and post today!
Yes both the XF400 and XF05 have live-streaming capabilities. The video covers how to connect and enable live streaming beginning at 5:10 If you want more in depth help please reach out to support at 800-OK-CANON. Hope this helps!
Hi! If you still have questions, our US-based support squad will be glad to answer them. They're available by phone weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
Sir: Excuseme I’m asking for a favor. I need the: Canon XF Utility CD for my Camcorder Canon XF-305 Do you know how can I get it?. Thanks in advance for your answer
Hello: While the XF400/405 cameras are not designed as dedicated webcams you can perform IP streaming from the units. Instructions on preparing the camera for IP streaming are found on pages 135-136 of the camcorder manual. Here is a shortcut to the manual: Canon.us/9tubp. You will need to contact the manufacturer of your decoding software or capture device for details on setting them up. If you have additional questions on the camcorder setup, our video support team can assist. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support. We hope you find this helpful.
@@CanonUSA Thanks for the reply. I knew how to set up IP streaming, and can use the browser control (a great feature), but I'll see if the OBS forums can help.
Hi there. The XF400 / XF405 has a standard remote terminal for connecting either the RC-V100 or other commercially available remote controllers, so it should work. We hope this helps.
A few quick questions - how far can signal on the RC-V100 be ran? Also, I have a number of xf305 and xf705 cameras. Can they do remotely operated via a browser like the xf405?
Hello Jaron: The RC-V100 remote can be used once it is selected under the [REMOTE Terminal] menu option in the camcorder [System Setup] menu. You can find instructions for this on page 93 of the camcorder manual. Here is a link: Canon.us/8fbd3. The XF305 does not have Wi-Fi functionality and cannot be controlled via Browser Remote. The XF705 can be used with Browser Remote and the instructions are on pages 164-174 of the manual here: Canon.us/hzkrq We hope you find this useful.
when using the wifi control settings, can the HDMI output also display a live feed out? i want to be able to control the camera with my phone while i am about but also want the camera view to be displayed live in a foyer tv
Hello Daniel: Turning the camcorder on or off is achieved through the physical power switch on the top left side of the camcorder. Other functions can be controlled through the Browser Remote app. We hope this answers your question.
Hello: Yes, you can use the Remote Controller RC-V100 to control the camera. You will want to refer to page 123 of the C200 manual for details. The manual can be downloaded from the Canon website at this link: Canon.us/a7r9c. We hope this answers your question.
Hi LeRoux. The camcorder's live view image will not be displayed when the camcorder is set to internal recording at 3840 x 2160 60p and [Display Setup > HDMI Max Resolution] is set to [3840 x 2160]. We hope this information helps.
Hi Sam! When shooting in a location where there are no wireless access points, the camera can serve as an access point itself, allowing you to connect to the camera directly from Wi-Fi enabled devices. We hope this helps!
Hi, I was wondering if its possible to use an external mini recorder to live stream on to a computer for live green screens etc? I have all the inputs but the camera is not picking up
Hi Tom. In order to record to an external recorder, you must set the camcorder to external recording-only mode. Simply select [Internal/External Rec.] under [Recording Setup] under the menu, then choose [External Rec. Only (HDMI)]. You'll also need to set the configuration of the output signal. We hope this helps.
Hello Chris, There are certain conditions that can cause an error when connecting the camera to a USB. You will need to be viewing the Index screen when connecting with a USB. This means the camera must have the power switch set to MEDIA. (See page 101 of the camcorder manual). Additionally, you may experience an error if the SD card has too many MP4 clips or photos. See page 154 of the manual. Here is a shortcut to the manual: Canon.us/8fbd3. If you have more questions our video agents are happy to assist you. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the support method. We hopes this helps.
Hi, Kevin! We've got all the necessary drivers for each camera on our web site as free downloads. Get drivers for the XF400 at canon.us/qevb9 and for the XF405 at canon.us/d9npr Hope this helps!
Hi Arne: You will want to review the [Network functions and connection types] chart on page 103 of your camcorder manual. Here is a shortcut; Canon.us/8hywz. It notes that Browser Remote on the GX10 is available through Camera Access Point mode where the camcorder serves as the Wi-Fi access point. Infrastructure is only available for FTP File Transfer. If you have other questions our video support agents are happy to assist you. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat. We hope this helps.
@@CanonUSA thanks, I see that now in the first picture. Maybe the menu when in camera mode should not have shown infrastructure choice at all when you set up the four presets, because it has no meaning in camera mode. Or am I wrong? The same in media mode, why have the camera access point there.? Infrastructure in media mode show no ip address under view information. I have not activated anything under FTP transfer settings yet, I thought I should have got connected to my access router without doing so first. Or do I have to do that first to connect to the wireless router?
You'll find your personalized support options from within your My Canon Account at canon.us/account If you're outside the USA, please visit Canon in your region/country for assistance at canon.us/globalsupport
Canon has systematically been removing remote ports on camcorders which is very frustrating to control a camera at 500 feet distance. Question: When you setup Ethernet access to the laptop, is there an ethernet port on the camcorder? Question: Once this setup for ethernet is performed, will camera remember settings at next power-up? Question: Can remote recording safe the files realtime across ethernet or is that done as a file move after the recording session? Thanks for the succinct tutorial. Good work.
Hi Ed! There is an ethernet port on the camcorder. Also, you can save up to 4 network configuration profiles in the camcorder so it will keep them in memory. The Browser Remote function for remotely operating the camcorder will not save clips real-time. However, those clips can be transferred later using FTP File Transfer. For more help with this, feel free to reach out to our support team at Canon.us/ContactYT We hope this helps!
Hello Ash! The XF400/405 is not set up to allow you to browse the SD card from a remote location. The Browser Remote application allows you to operate the camcorder remotely, once it has been connected to a network. You can find details on the Browser Remote functionality on pages 126-130 of the XF400/405 Instruction Manual. A shortcut link is Canon.us/9tubp We hope this is useful.
Our experts in the Pro Video support team would be happy to walk you through the process of connecting the XF400/405 to your computer. You can reach them by at 1-800-OK-CANON (1-800-652-2666) Monday - Friday 9:00 am to 9:00 pm ET. Saturday 9:00 am to 7:00 pm ET, excluding holidays.
Why isn’t the wired connection void of lag time? Especially using a Thunderbolt connected device. I use live-streaming and capture of sporting events with several sources and require real time monitoring. Has this improved over the years?
Can I use the ethernet connection to work with NDI and stream through OBS Studio? without an encoder?
Hello:
While the XF400 does not support NDI some of our newer PTZ cameras, like the CR-N500, do support it. You can contact our video team if you have other questions. They can be reached at 1-800-423-5367 Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We hope this helps.
Is it possible to stream live to youtube and facebook with this camera ? Thanks
Yeah, this was good... How to livestream from this ( wireless ), so what is the best thing to do that ? What kind of devices need to buy ?
With the RC-V100 remote installed is there a way to also connect a standard zoom and focus remote for the camera operator? Zoom and focus are normally controlled by the operator with Iris, Blacks, Colour Balance etc controlled by the Shader (although there have been many times I wish I had focus control) :-)
Hello:
When using a wired remote control, you have to set how the REMOTE terminal will function on the camcorder. You would set it to either Standard (for use with standard commercially available remote controllers) or RC-V100 REMOTE A (the setting to enable the RC-V100). Please see page 93 of the XF400 manual here: Canon.us/9tubp. You may also want to watch our video on the RC-V100 at this link: vimeo.com/103729550/
We hope this helps.
@@CanonUSA so the link you provided didn't go anywhere. But you still didn't answer the question. What we need in pro A/V is for control of zoom at the camera on a pan bar remote and shade control on the V100. Not one pro ccu has zoom control on it as it shouldn't. It's nice you added it for use on a Jib but in pro a/v it makes the remote pretty much useless to us.
Also I'm working with the 705.
Can we PLEASE have some remote connection tutorials for the XF605?
Hi! The manual for your XF605 has information on how to operate the camera remotely. If you have additional questions beyond what the manual covers, our support team is ready to help. They're open weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Have a great day!
Hello, i would like to know if there is the possibility to make a remote connection via OTG Cable to an android tablet? Dont want to use Wifi,cause the connection
could be lost.To much Wifi traffic sometimes.
Hi, Ingo! We recommend talking to our video support team so that they can figure out the best setup for your needs. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
Can you set up the camera to be a client on a wifi network so we may control more than 1 camera at a time via different Network IP's?
Hi Sautez! The Browser Remote function used to control the camera requires a direct connection between the camera and one Wi-Fi enabled device, where the camera serves as the access point. Only one connection can be made at any given time. We hope this answers your question.
It does. Are there any plans to enable the browser control by allowing the camera's to join a network? That would be a great benefit when I use multiple cameras and to tune them.
While this isn't possible to do using the camera as an access point, there is an alternative that may help. You can connect the camcorder to a network via Ethernet. You can then set a unique identification code and the port the browser remote application will access the camera through. The camcorder ID will appear on the browser remote screen, making it easy to identify which camcorder the browser remote is controlling in case of a multi-camera shooting setup.
thanks for the information. I'll see what I can do. Perhaps using another device that converts to to wifi would help my solution. Just would be nice to take advantage of the radio already in the camera in conjunction with the remote features.
I do not have this camera, but reading the manual online it says that you can connect the Wi-Fi "in infrastructure mode" vs access point mode. It discusses how to search for a wireless access point. I think this is what you need.
How can I transfer the XF400 XF-AVC Clips via WiFi-FTP to my iMac?
Hi, Martin! You'll find information how to transfer video clips from your XF400 to your computer on page 145 of the camera's manual. Check it out at canon.us/23xqz
Hope this helps!
@@CanonUSA No, unfortunately not. I strictly follow the instructions in the German manual on page 150. I still can't manage the clips on the SD card via ftp to my iMac, both via Ethernet, i.e. a wired connection, and via Wi-Fi transferred to. I have made corresponding entries on my iMac under the menu item Approvals. I have defined an empty folder on the desk as the target folder. Please send me detailed instructions as to which entries have to be made in the corresponding fields within the network settings of the camera. Is there a contact person in Germany whom I can ask about this problem over the phone? Thank you.
Hello Canon!
Is it possible, using the ad hoc WiFi, to zoom in “gently” & continuously? I have the G30 and it zooms in only at the tap of a button.
Hi, Brecht! Our community of Canon users and product experts may be able to devise a solution for you on the Canon Forum. Visit canon.us/forum to sign up and post today!
Can it live stream?
Is there a video?
Yes both the XF400 and XF05 have live-streaming capabilities. The video covers how to connect and enable live streaming beginning at 5:10 If you want more in depth help please reach out to support at 800-OK-CANON. Hope this helps!
I can't find the wireless controller tutorial video in this series of videos
Hi! If you still have questions, our US-based support squad will be glad to answer them. They're available by phone weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
Apologies for the vague answer - we did some digging, and here's the video: Canon.us/2a897
Sir: Excuseme I’m asking for a favor. I need the: Canon XF Utility CD for my Camcorder Canon XF-305 Do you know how can I get it?. Thanks in advance for your answer
Hi, Daniel! You can download everything you need for your XF305 off of our website at canon.us/3R2RVIv
Hope this helps!
@@CanonUSA Sir: Thanks for taking your time. You made my Day
Why do I lose my external monitor signal unless I change all the settings back to factory?
Hi Fred! Our team of experts can help. Please reach out to them directly at Canon.us/ContactYT We look forward to hearing from you!
Is it possible to use the XF400/405 as a webcam source in OBS or Wirecast using the ETHERNET port?
Hello:
While the XF400/405 cameras are not designed as dedicated webcams you can perform IP streaming from the units. Instructions on preparing the camera for IP streaming are found on pages 135-136 of the camcorder manual. Here is a shortcut to the manual: Canon.us/9tubp. You will need to contact the manufacturer of your decoding software or capture device for details on setting them up.
If you have additional questions on the camcorder setup, our video support team can assist. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy
Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support.
We hope you find this helpful.
@@CanonUSA Thanks for the reply. I knew how to set up IP streaming, and can use the browser control (a great feature), but I'll see if the OBS forums can help.
For many years I've been using a Stealth Zoom remote zoom/focus/pause controller from VariZoom. Will it work with the XF 400 or XF 405 camera?
Hi there. The XF400 / XF405 has a standard remote terminal for connecting either the RC-V100 or other commercially available remote controllers, so it should work. We hope this helps.
A few quick questions - how far can signal on the RC-V100 be ran? Also, I have a number of xf305 and xf705 cameras. Can they do remotely operated via a browser like the xf405?
Hello Jaron:
The RC-V100 remote can be used once it is selected under the [REMOTE Terminal] menu option in the camcorder [System Setup] menu. You can find instructions for this on page 93 of the camcorder manual. Here is a link: Canon.us/8fbd3.
The XF305 does not have Wi-Fi functionality and cannot be controlled via Browser Remote. The XF705 can be used with Browser Remote and the instructions are on pages 164-174 of the manual here: Canon.us/hzkrq
We hope you find this useful.
when using the wifi control settings, can the HDMI output also display a live feed out? i want to be able to control the camera with my phone while i am about but also want the camera view to be displayed live in a foyer tv
Hi Cole. While operating the camera with the browser remote, it will still output a signal over HDMI. We hope this helps.
Are you able to power the camera down from the tablet or web interface?
Hello Daniel:
Turning the camcorder on or off is achieved through the physical power switch on the top left side of the camcorder. Other functions can be controlled through the Browser Remote app.
We hope this answers your question.
is RC-V100 working with C200?
Hello:
Yes, you can use the Remote Controller RC-V100 to control the camera. You will want to refer to page 123 of the C200 manual for details. The manual can be downloaded from the Canon website at this link: Canon.us/a7r9c.
We hope this answers your question.
Why does the Live View not work in UHD mode over WiFi and does it work when connected via ethernet?
Hi LeRoux. The camcorder's live view image will not be displayed when the camcorder is set to internal recording at 3840 x 2160 60p and [Display Setup > HDMI Max Resolution] is set to [3840 x 2160]. We hope this information helps.
Can you connect to the wifi connection with the laptop?
Hi Sam! When shooting in a location where there are no wireless access points, the camera can serve as an access point itself, allowing you to connect to the camera directly from Wi-Fi enabled devices. We hope this helps!
why did you reupload this video series? They have not changed at all!
Hi,
I was wondering if its possible to use an external mini recorder to live stream on to a computer for live green screens etc? I have all the inputs but the camera is not picking up
Hi Tom. In order to record to an external recorder, you must set the camcorder to external recording-only mode. Simply select [Internal/External Rec.] under [Recording Setup] under the menu, then choose [External Rec. Only (HDMI)]. You'll also need to set the configuration of the output signal. We hope this helps.
What camera did you shoot this video series with 🎥?
The series was shot with two Canon EOS C300MK II cameras. Hope that helps!
Thanks- was hoping it was shot on the 400 or 405. We are still planning on getting the XF 400.
Me too! It looked very nice! I'm getting the XF400 later this week. Hope you enjoy yours!
I'm trying to transfer video clips to a PC. When I try to use USB I get an error.
Hello Chris,
There are certain conditions that can cause an error when connecting the camera to a USB. You will need to be viewing the Index screen when connecting with a USB. This means the camera must have the power switch set to MEDIA. (See page 101 of the camcorder manual). Additionally, you may experience an error if the SD card has too many MP4 clips or photos. See page 154 of the manual. Here is a shortcut to the manual: Canon.us/8fbd3.
If you have more questions our video agents are happy to assist you. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the support method.
We hopes this helps.
What drivers? Can you link in description?
Hi, Kevin! We've got all the necessary drivers for each camera on our web site as free downloads. Get drivers for the XF400 at canon.us/qevb9 and for the XF405 at canon.us/d9npr
Hope this helps!
...why can only the simple mode be activated?
My GX10 practically same as 405 will not connect to infrastructure wifi, I get no IP address either in auto or manual settings
Hi Arne:
You will want to review the [Network functions and connection types] chart on page 103 of your camcorder manual. Here is a shortcut; Canon.us/8hywz. It notes that Browser Remote on the GX10 is available through Camera Access Point mode where the camcorder serves as the Wi-Fi access point. Infrastructure is only available for FTP File Transfer.
If you have other questions our video support agents are happy to assist you. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy
Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat.
We hope this helps.
@@CanonUSA thanks, I see that now in the first picture. Maybe the menu when in camera mode should not have shown infrastructure choice at all when you set up the four presets, because it has no meaning in camera mode. Or am I wrong?
The same in media mode, why have the camera access point there.?
Infrastructure in media mode show no ip address under view information. I have not activated anything under FTP transfer settings yet, I thought I should have got connected to my access router without doing so first. Or do I have to do that first to connect to the wireless router?
I can't connect to my wifi. Can't find anyone to help me with it
You'll find your personalized support options from within your My Canon Account at canon.us/account
If you're outside the USA, please visit Canon in your region/country for assistance at canon.us/globalsupport
Canon has systematically been removing remote ports on camcorders which is very frustrating to control a camera at 500 feet distance.
Question: When you setup Ethernet access to the laptop, is there an ethernet port on the camcorder?
Question: Once this setup for ethernet is performed, will camera remember settings at next power-up?
Question: Can remote recording safe the files realtime across ethernet or is that done as a file move after the recording session?
Thanks for the succinct tutorial. Good work.
Hi Ed! There is an ethernet port on the camcorder. Also, you can save up to 4 network configuration profiles in the camcorder so it will keep them in memory. The Browser Remote function for remotely operating the camcorder will not save clips real-time. However, those clips can be transferred later using FTP File Transfer. For more help with this, feel free to reach out to our support team at Canon.us/ContactYT We hope this helps!
@@CanonUSA Can this be used with ndi?
Lovely video series, thank you. Do you know if it's possible to browse the SD cards when the camera is connected via ethernet?
Hello Ash!
The XF400/405 is not set up to allow you to browse the SD card from a remote location. The Browser Remote application allows you to operate the camcorder remotely, once it has been connected to a network. You can find details on the Browser Remote functionality on pages 126-130 of the XF400/405 Instruction Manual. A shortcut link is Canon.us/9tubp
We hope this is useful.
Thank you. I’ve tried 2 Macs and 2 cables and can’t connect via USB. I was hoping Ethernet would solve my problem.
Our experts in the Pro Video support team would be happy to walk you through the process of connecting the XF400/405 to your computer. You can reach them by at 1-800-OK-CANON (1-800-652-2666) Monday - Friday 9:00 am to 9:00 pm ET. Saturday 9:00 am to 7:00 pm ET, excluding holidays.
Thank you.Do you have a UK number for the same support?
You'll want to check the Canon UK site for their contact info. They're at canon.co.uk