I was searching up for this ship in particular, as I'm planning a cruise trip on this ship, and came across this video. It's very responsible of you to inform them and got yourself isolated. Get well soon.
Aw so sad you got poorly but what luxury treatment afterwards! I would've done anything for a hot tub, lovely food deliveries and cocktails when I had covid at home 😂
Props to MSC for handling this situation properly. I’m on Virtuosa next week so was worried what would happen if we get covid but this has totally put my mind at rest.
Hi, We couldn’t really fault MSC at all once in isolation, their customer service was great and we’re constantly calling to see if they could get us anything.
You did and excellent job reporting and a great public service for the cruise community. I pray both your health improves with no residual issues. Cheers!
I was searching up for this ship in particular, as I'm planning a cruise trip on this ship, and came across this video.
It's very responsible of you to inform them and got yourself isolated.
Get well soon.
Aw so sad you got poorly but what luxury treatment afterwards! I would've done anything for a hot tub, lovely food deliveries and cocktails when I had covid at home 😂
Props to MSC for handling this situation properly. I’m on Virtuosa next week so was worried what would happen if we get covid but this has totally put my mind at rest.
Hi,
We couldn’t really fault MSC at all once in isolation, their customer service was great and we’re constantly calling to see if they could get us anything.
Sorry you were both poorly but glad you had a result with the suite! Hope you're much better now xxx
Thanks for sharing your experience Guys, good to know that MSC handled the situation with sensitivity and professionalism
You did and excellent job reporting and a great public service for the cruise community. I pray both your health improves with no residual issues. Cheers!
Nice to see they treated you fairly and with dignity (other than that walk of shame!).
Haha, we were amazed at the U-Turn of customer service once we were locked in 😂😂
So was your new room in the Yacht Club area?
You caught COVID and ended up with a room the size of that with a private hot tub 😂 I'd be well happy with that!!!
Is smoking allowed on your balcony in isolation?
Hi,
Yeah smoking was allowed on balconies if in the isolation area onboard.
When was is
You could have gotten a worse quarantine place Kudos to MSC
Why did you tell them? Everyone is vaccinated.
People maybe vaccinated but even with 3 vaccinations, it's still horrible to have and ruins your holiday.