TIFFANY'S THEY WANTED ME GONE - Didn't seem to care, NO APOLOGY
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- เผยแพร่เมื่อ 7 ส.ค. 2024
- During my recent visit to Blackpool to review a hotel I decided to stay another night and searched for another accommodation, several viewers had asked me to review Tiffany's Hotel on the seafront of north shore, as you can see in this video it was short lived, tell me what you think!.
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Stayed there 2 years ago . Never again . Room smelt of wet dog . Complained and they sent a cleaner up to spray air freshener !! That was it . I could have went to the pound shop and done that myself !! Dated , dirty and dining room a shambles . Management did not care . Don’t know why it’s still open after what happened with the fatality
customer care none existent
They don't deserve your hard earned cash.
You didn't get to have breakfast at Tiffany's, sorry I couldn't resist 🥰
Love it, Lol x
😄lol
😂 nice one, Penny 😂
@@whoknowswhere what happened hi
They should have told you what was happening
We had the same experience with the horrible staff, we booked premier rooms...no hot water....no water on one occasion.
The food was disgusting and when we complained about all of this we were told that the water was not in they're control and the food was value for money!
AVOID this hotel!!!!!!!
I went with my wife and brother in law last year and I thought it was shocking to be honest with you. It was expensive and like u say very old and tired. The receptionist was not nice either. You need to Google it as about a few later someone got electrocuted and died in the reception area . The hotel was shut for months afterwards. I feel lucky I survived my stay in this hotel.
It was a child who was electrocuted😢
That looked like a bed from cell block H...never fancied that hotel..no chance now 😳
Hotels like that are killing Blackpool !
Bin dead for years. Pure shithole
We stayed here a few years ago, and we found poo on the bed sheet, we told the staff, and there wasn't bothered and refused to give us a refund.
How have they been allowed to open so soon after that child died in reception
I’m surprised they have any clientele after that incident, I wouldn’t go near the place. x
Omg its a dump 😮
Yeh blackpool is
Wow a bit shocked as I have worked in the entertainment section of the hotel a few times, as a Blackpool citizen I share your concerns, this was the place to be only 10 years ago or so, don't let it put you off coming back bro, we have plenty of lovely places here!!!
Not only was there hairs in that bed, but you could also clearly see by the creases in the bed sheets that someone had slept in it 🤦🏻 disgusting
Omg how awful was that hotel and the manager cant believe never said a word how rude was that i would not stay here neither
Just remembered my first stay there. Decided to have a shower before going to the theatre and had a knock on my door. Was a member of staff saying there was a leak coming from my room and I shouldn't have been given that room. I politely said that they could refund me and pay for me to stay elsewhere or fix the leak. Leak was fixed by the time I got back to the hotel at 11pm
Had my wedding reception there and spent the night there. Mind you that was over 20 years ago. Such a shame it has gone downhill.
Stayed here about 9 months ago, the staff are the biggest issue with this hotel.. very cold with an uncaring attitude and approach, I can’t believe this is still going on! One of the worst stays Iv had!!
Thanks for video and review..here i go again..why can't some hotels get the basics right..some hotels really just dont care and its easier for them just to refund.. particularly after you saying you were there to review hotel..Im mulling over putting up a review about my recent stay in a Travelodge in Blackpool.. Haven't as yet due to waiting on response from them after complaining 👍
Hold off Brian but you have to remember if you were not satisfied and you know you had a bad experience, do you say so, or let some poor sod go through the same?. My attitude is if they can get away with it they will.
What an horrific experience.
Thankyou for the video ~ i know you said its a single room, my box bedroom is bigger than that sorry.
Im SO very SORRY that you were treat so bad
Thankyou for the video, my sister & i are going to Blackpool next year, we'll give Tiffanys a big miss.
I guess they're publicity averse at the moment after the events of last Serptember..still, absolutely no way for a business to behave. Not even speaking to offer an apology is beyond inept - and so unprofessional. Bizarre.
Well in restrospect, i would have gone and looked,around the hotel, recorded the flies, very poor customer service, looks tacky pink from the outside, kept quiet, because they didnt want to get into a heated debate about the state of the room, as i.m guessing it wont be a single instance, of a room in that state, i would put a bad review on there page.
A young boy died last year i think it was , electrocuted in the bedroom !
I thought it was the lobby he was electrocuted in, so we heard here in Blackpool.
@@FleetwoodLass I understood it to be his bedroom but either way dodgy electrics, unless the lad put some kind of instrument in the socket, not heard anything from the inquest ?
What a shame my memories of Blackpool were amazing.
My family went every year for the illuminations.
My kids went also.
I am now in Australia.
It's very sad to see how Blackpool has deteriorated over the years.
i went there a few years ago. HOVEL
Hi not been to this Hotel but have stayed in ones that when I arrived they had not changed the bed and it was not clean the way I deal with it is to phone the hotel on my mobile and ask the boss to come up and see the room for themselves.. If they did not offer to change my room I would ask for a refund and leave but to be honest that was not a room it was a dirty coat cupboard and I would have not stayed there even if they had offered..
I've stayed there quite a few times and only had a problem once. The bed was broke. They replaced the bed as there was no other rooms available.
So sad! Me and my hubby had our wedding reception there on 12/12/2012 and it was a perfect venue back then …fabulous staff fabulous food and the function room ‘crystal ballroom was newly renovated‘stunning’ we had a honeymoon suite included with our package but didn’t need it as we live local but did use it for quick change and a siesta but it was dated back then but in good condition! Since the little boy who sadly died last year ‘I think it happened in reception area not in a room as someone mentioned’ I think they can’t afford any more bad press! Totally wrong on how they treated you! But I think they had the deer in a headlight moment and just panicked,shame really when they could have simply bent over backwards and gave you the best experience ever…..looking forward to your next vlog 👍
I worked in the Hotel Trade in St.Annes in the 70 s believe me we were trained and the customer came first..Disgusting. I can not stand rubbish service..
I was going to that hotel in September for a long weekend, thank you not going there at all
This hotel is a throwback to the 70s. . Any bedroom that has hair on the bed sheets is a no go for me too. I am sure any decent hotel would offer you a different room. But to get an instant refund with no apology probably has something to do with you being a reviewer,
If you think that's bad try the Norbreck Castle 😨
Norbreck Castle is rubbish!
That was the room i stay in february 2024 😁
I stayed many years ago and it was very nice all the bedding was pink but you had to queue up for breakfast like being at school
Paul if i had been you, at the moment when you saw that bible in the drawer, i would have taken that bible down to the manager and said listen,' i've prayed for divine intervention, 'but nothing happened' perhaps you can help. But seriously, it sounds disgraceful. I hope you put a complaint in Paul.
ermm would anyone listen? really
Probably not. On the hand Paul you should have complained to the owners and produce pictures. Although that's not always practical I know as the main thing is to just get away from there.
We stayed at the Dutchman lat weekend that's quite good for the money. Nice friendly staff also.
Wow the year before that horrible incident 4 of us stayed it's was lovely the food was gorgeous. Breakfast was gorgeous help yourself so sorry to hear this😢😢😢😢😢
That is just shocking! who the hell do they think they are?
Hello. I live in Portugal. Here, all establishments that work with the public such as hotels, restaurants, bars, airports, town halls, schools, hospitals, etc. must by law have a complaint book. If a customer/client is dissatisfied, that person has the right to ask for the book and write a formal complaint. A copy is given to the person and the original is sent to the ministry of trade. This is an extremely serious situation and they all try to avoid this from happening and the ministry investigates each and every complaint immediately and thoroughly. Although the Portuguese are a lovely natured nation, but this book keeps everybody on their toes. Perhaps this could be an idea for the UK.
Also found vomit on the pillow case, i complained about this and got the silent treatment from the manageress so it’s not just you mate.. it was like they was offended about my complaint, any decent hotel would go out of they was to rectify your concerns!
Go to any of the Choice hotels . They are great. I love The Viking adults only inclusive weekends. Great service, great staff, great food, good accommodation. To be fair they are doing some refurbishment. Great value for money. They need to sort the lifts but heyho ❤can't have it all.
I've heard the viking is a nice hotel on my bucket list
Well worth a visit . Plus they have good people as visitors, and don't take any nonsense. Oh I didn't mention the cabaret. Buddy the host- comedian is very good as the dance troup and acts are too. Can strongly recommend it to you. 👍
Wasn't it closed for part of last year because a kiddy had an accident with a lamp in reception?
something like that
Probably a bit touchy with anyone from the press.
I think the kid was electrocuted
Yes I think a young boy was electrocuted
Actually wasn't anything to do with the hotel. It was from a cheap toy he got off the prom but it will all come out when the inquest Is over x
Looks like I had a lucky escape when they couldn't fit me in!
I always book at thd famous Imperial when in Blackpool
They don’t like it up ‘em, as Corporal Jones would have said. Great review. Forewarned is forearmed.
Thats not a room its a detention cell 😂
I'm glad you walked out of this place it was so horrible and nasty ,and took photos of the bedding and window sills as well as evidence, I just find it disgusting, how they treated you ,no customer service what so ever, truly horrid yucky arr 🤮🤮💩 glad you got a refund for this dump 😢 thank you Paul for your video many Thanks Paul ya friend Rodders 😁🙂🙏🏻😔
Formerly known as the Landsdowne Hotel for many years changing to Tiffany's in either late 90's or the 00's, funny you mention 70's furniture......from pictures that can be found in it's older days it doesent look like much has changed lol.
That hotel was forced to close temporarily some time ago, probably in late part of last year, an exposed wire electrocuted a child and more exposed wires had been found. It seems then they didn't care either and were forced to close till safety had been somewhat improved
£53 is expensive, Premier Inn (South Shore) a room can be got for £35 (Advanced) depending on when you book and how far ahead maybe too, Premier Inn (Bispham) same sort of deal also, and for the new Premier Inn at North Pier, you can get anywhere from £43 to £55 if you book at the right time. So to me what Tiffany's were charging is scandalous
Thanks for the prices will look at them
Done the right thing there plenty of competitive priced places for that much 👍
I thought was disgusting Paul the way they treated you like that really bad 😮
Sounds to me as if they are terrified of being quoted in reviews or anywhere else . Better to say nothing .
Crikey Paul it must have been awful I've never seen you with your head in your hands before!! Doesn't sound like the room has been properly cleaned for ages with flies in the room and curlies in the bed, filthy! The poor customer service says all you need to know, sad you had a horrid experience but thank you for trying to show us a budget place.
Forgot Hello from sunny (but flipping windy) Lichfield had my WKW hat on my hotel is thankfully an 8 out 10 only minor issues 😂 take care Paul ❤x
Enjoy your hotel in Lichfield speak later x
Had our wedding there in November and had no problems We had a standard triple night before the wedding and honeymoon suite on wedding night staff where lovely
Thanks for this review certainly will not be going there the hotel next door the claremont looks ok
Shocking customer services. x
This hotel in 1990 was called the landsdowne hotel. Shearings coach holidays used to use this hotel. It was nice back in 1990. Not been in the hotel since it was called Tiffany’s.
How rude were the staff definitely Paul I worked in a hotel it was unacceptable the room was a disgrace shame on that hotel thanks for sharing Paul 👍 ❤❤
Soon as you said you here to review the hotel to they couldn't get rid of you faster enough maybe they don't want getting reviewed if that's the case would you want to stay there anyway
I don't normally say that I'm a reviewer but I was hoping for some sort of reaction once they knew obviously I judged the hotel totally
Hotel from hell my room was disgusting the carpet was at least 30 years old, quilt ripped, shower my daughter who is very slim, couldn't even fit in it. Single pane windows with a net curtain.. the breakfast room was vile. The floors were uneven i didn't feel safe walking on them. Trust me that room you were in is like a palace compared to what they gave me
Sounds like even a Travelodge there would have been a more preferable stay mate lol.
Great video - keep it up
I stayed at tiffanys before pandemic and it's was OK the meal in the evening was always freshly cooked I went last year with my grown up son stayed Monday to Friday the meals were really terrible Monday we had chips and leek and ham pie looked like it was a plate of sick the pie over chips and frozen chips. Tuesday night the menu said chips and spicy chicken or lasagna or salad my son had salad it was uneatable the salad was well fit for bin so he complained and he got a ham sandwich Monday crisps just 2 pieces of bread with the cheapest ham inside I had lasangna it was just mince in the pasta sheets it was tasteless so I complained to the receptionist and she said you never had chips last night I said we did she said you won't tomorrow Wednesday we had a so called roast frozen roasties frozen Yorkshire pud frozen veg and sandwich beef it was horrible so Thursday we never went back hotel for evening meal and we had the best day so never again will I stay at tiffanys
Blackpool has gotten so dirty the past few years.. Its not worth visiting.. Such a shame.
Wrong. There's plenty of places worth staying and visiting.
@@natsabuannam1725yeah the drug addled streets just yards from seafront, rundown shithole B+Bs, massage parlours, need i go on ?
Don't touch the sockets here
Don't forget Paul , that hotel in Blackpool, was where a boy died of electrocution . But as they had to close during the investigation. But they have got to now , start a very good reputation, and not to have a bad one . All the Best. Simon
Hi Paul,
The sheets looked okay until you got closer, there seemed to be a lot of crease's in the bed. Plus hairs it makes you wonder if itcwas used before. Cannot believe the manageress didn't offer an apology, or another room that was really bad. So much for customer service.
Total silence
All the hotels are maze like. I've stayed at Tiffany's. My mum and sisters room was much better. More modern. Food was great staff very helpful. This was prior to the closure for some time. 😊
Wowwww, I think that the way the manger Etc treated you is a good example of lots of U.K. Management.
But NOT all obviously.
I recently had a dealing with a Manager in a Sports Direct store when I tried to get a refund on a pair of faulty golf trousers.
They refused me a refund, they only offered me a credit note.
It’s ongoing so I may still get my refund, but one thing for sure I will Never purchase from a Sports Direct store again because the crazy thing about them is, if you purchase from Sports Direct Online, they have NO issues at all with giving a refund.
The Manager of the store had such a attitude is was Amazing.
Like Why have you dragged me away from my office and my cup of coffee 🙄
We have some of the Worst Management on earth in the U.K., they have No clue how to treat customers, No clue.
Buttttt like I said NOT all management are like that, but Lots are.
Most but not all of Argos, Royal Mail and many others don’t have a clue.
Seems to me that most of them are only thinking short term mentality.
It’s crazy because it’s Customer who keep a business in business.
They need to adapt a similar policy like the Americans do ……Customer is King.
I lived in America f or 8 years, not everything is perfect about American management but compared to the U.K. ……omg we need to get back to the drawing board, they have this mentality of it’s us and them.
Management in the U.K. have NO clue how to treat staff, so it gets passed on down to customers.
😲😯 Well that's not good for Business 😮
I'm going to say probably best not to say you are doing it for TH-cam but then again I would say yes it can be a good idea 💡 to tell them but first off all probably try sort it out before you say you are doing a TH-cam video...
Some hotels actually live TH-camrs and yes they have recognized me to be honest...
No Matt what happens Paul I will always support you, your channel and stand by you...
Apart from that I enjoy the video and am very sorry for what happened 😢
Hi Jim, I don't normally tell any hotels I'm reviewing as I don't want to be treated any different to anyone else staying but its now getting to the stage that some hoteliers don't care and on this occasion I was waiting for a response, which never came, but refunded time to move on.
Well if it was me that was responsible for the hotel id be wanting to make sure that my guests have the best stay possible and if something was wrong with the room be as apologetic as i can and make the customer feel they are valued, thats just me paul
Sorry to here them treating you like that they sholdnt be a hotel doing things like that thats a disgrace.
We had the same experience as that a few years ago at the Savoy Hotel in Blackpool and they just were not interested at all, it is very bad customer service!
Savoy is heaven compared to Tiffany’s.
You seem like a decent honest genuine gentleman its such a shame if you were a assylum seeker oh it be red carpet treatment dont give uo therr is hopeful sonething good left
Evenin how un professional of that hotel the room was small and certainly not worth what you paid but tbh it’s the world today some care and some don’t till the next one 😊
I’d have gone like a flash ,, disappointing, catch crabs in that bed !!! Good video
Hi Paul you did the right thing by not staying it looked filthy at least you got your refund 👍
I will tell you what’s going on, No accountability for these hotels !!! We have spent many happy times in Blackpool right back to the 60s but lately and especially since the pandemic it’s become a minefield trying to book a good hotel, I thank you for your flogs it’s saved us making more mistakes and spoilt holidays, please continue with your good honest opinions, Blackpool needs to get a grip of its rogue hotels it’s making holidaymakers holidays a nightmare.
Sounds like they you the fingers for complaining that room was dirty i wouldn't sleep it either
I remember I was there about 5yrs ago. Was cleaned.
You say that we've got nothing in common
No common ground to start from
And the hotels falling apart
You'll say the room has come between us
The hotel have come between us
But I know you just don't care
And I said "What about Breakfast at Tiffany's?"
She said, "I think I remember that complaint
And as I recall, I think we both kinda hated it."
And I said "Well, then im bloomin well gone."
Hair dryer..and a Bible..my guess is most males these days have no use for either..😉🤭
They more or less said we dont want you to go but here's your coat.
Isn't this the hotel a young lad died in last year
But what were you expecting? In the grand scheme of things this was down to a hair in the bed. I think they knew at this point you would complain no matter what. You got your money back, no arguing. £53 is cheap booked last minute. We're you expecting a freebie? Sounds like it is 😂
Your standards are obviously easily met
@@whoknowswhere LOL, I have come to expect little at that price point. 20 odd years ago I had to stay in all kinds of budget accommodation for work. If there were no bed bugs and the loo flushed we called it a win.
Hi Paul that room should of been cleaned to high standard and as said the room had flies in room shocking customer service you did right thing and walked out shocking and terrible the whole hotel does need done up hope you find a better hotel don't let it put you off blackpool you can tell the ruskin hotel is the best hotel thanks paul from keith
Believe it or not I love Blackpool, and there are some lovely hotels, I will always visit, take care
Rooms should always be cleaned to a high standard but you just don't know how many staff they have and how much time they are given. Sometimes the management ask the impossible of the staff and they're running around like headless chickens to get the work done and that is when things get missed/skipped.
Hospitality. Do they know what that means ? Horrible. Sorry you were treated so bad. I do not blame you for getting out of there
Hi paul that was bad hairs in the bed and dead flies ugh very bad customer service too
Prison would be an upgrade to that place , good on you for showing the people what to expect staying here , saved a lot of folk money , hope they get there act together or go bust !
Thanks Paul that's one I will give a miss my Daughter is supposed to be getting married there and said she'd book me a room I will book my own somewhere else 😊
Hope the function areas look a lot better than the main hotel
I haven't a clue she went in last week and rung me after I told her I didn't like the look of the place the last time we drove past
There is a creator on another platform that exposed the state of this hotel in a big way. On the top floor the ceilings are on about 5 foot 9. I honestly dont know how it hasn't been shut down.
What is that on?
@hannahbooth4855 it was a tik tok live stream and the staff got abusive and threatening the hotel and it's staff are disgusting.
That furniture looked quite new... Cheap but new.
I didn't book a night in the wardrobe it's dated 70s
Can you do the Queen's at Blackpool? I hear it's owned by the people from the Eagle at Weeton.
I paid £127 for my wife & I to stay in a dirty depressing room, back in Oct 2021... it's honestly the worst hotel we've ever stayed in.
The lyndene is worse believe it or not
Looked more like a Prison Cell than a Hotel Room. Awful place.
Go check out Blackpool resort hotel next to mother Hubbard
Sounds like they've got used to giving refunds like it's become a matter of routine.
My husbands sister is getting married here in July and lots of guest are staying there I deffo won’t be
Do u know what it takes fives mins in a room like that just to brighten it up and.clean.proply its a shame for what there charging
No "Breakfast @ Tiffanys"??? Have just come back 2 days in Bournemouth @Premier Inn £35 p .night. Perfect, nice room double bed. Head South!!
This is what happens when places get into a spiral of decline. Hope Blackpool can turn it around.
Hwalth and hygiene should be sent in . If the rooms are like this whats the kitchen like were you breakfast is cooked🤮
Wot the best hotel in Blackpool then ?