Consumer Protection Act 1986 & 2019 | Rights of Consumer | Consumer Protection Councils | CS | CA

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  • เผยแพร่เมื่อ 17 ต.ค. 2024

ความคิดเห็น • 351

  • @ProfEvneetsCOMMERCECLASSES
    @ProfEvneetsCOMMERCECLASSES  3 ปีที่แล้ว +33

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  • @vihaankamra7392
    @vihaankamra7392 ปีที่แล้ว +7

    There are many content pages in youtube , but this page and this teaching is the best , it really helped me to understand in a efficient way

  • @sardarharkishansinghlicadv5815
    @sardarharkishansinghlicadv5815 2 ปีที่แล้ว +11

    I Shared this Video to Approximate 90 citizens 🇮🇳👍 keep it up Up God Bless You.

  • @ramanpreet31
    @ramanpreet31 2 ปีที่แล้ว

    Apke smjhane ka, treeka bhut asha g mene 1 time sab pda kal exam h bt aj apki video dekhi har chij ek bar me smjh agyi thnku so much mam🤗❤❤

  • @prakashbehera605
    @prakashbehera605 ปีที่แล้ว +2

    Never seen this type of lecture in my entirr lyf mam seriously your teaching level like heaven thanku❤️

  • @saqlain_ashrafi
    @saqlain_ashrafi ปีที่แล้ว +1

    It is very useful vedio for b. Com 1 year student tomorrow is my paper and i saw your all vedio related to my topic your the best teacher mam

  • @arshsingh1218
    @arshsingh1218 10 หลายเดือนก่อน +2

    ਤੁਸੀਂ ਬਹੁਤ ਸੋਹਣਾ ਸਮਝਾਉਂਦੇ ਹੋ❤❤❤

  • @ritikarai9344
    @ritikarai9344 ปีที่แล้ว +10

    One of the finest teacher for business law....... excellent conceptual clarity. 😍🫶❤️

  • @onlyme4636
    @onlyme4636 2 ปีที่แล้ว +2

    thanks for this,, Today is my exam and i am preperaing from your videos 🖤

  • @vinaymannur1439
    @vinaymannur1439 2 ปีที่แล้ว +6

    Very clear and accurate speed of delivery Mam. Thank you. 😊

  • @pragatilohoria1113
    @pragatilohoria1113 ปีที่แล้ว +1

    aapka padhaya hua smjh aata hai...aapki hi wjh se main paas ho paait hu. mtlb ache marks gain kr pati hu,iske liye a big thank you😇

  • @sentiyatayang7220
    @sentiyatayang7220 10 หลายเดือนก่อน

    Thank you so much ma'am you're explanations made me very easy to understand the topic of Consumer Protection Act 1986...

  • @Mike-sx5en
    @Mike-sx5en ปีที่แล้ว +2

    I love this teacher ❤
    She explains very well

  • @gopalkumar9804
    @gopalkumar9804 ปีที่แล้ว +1

    Tomorrow my exam.... Thanks for this video ❤🤞🏻

  • @himachalwali513
    @himachalwali513 2 ปีที่แล้ว

    Tomorrow is my exam of corporate legal framework....thnks ma'am u explained it well

  • @prabhatS_0710
    @prabhatS_0710 5 หลายเดือนก่อน

    Ma’am preparing for mains of state psc …I got this lecture very informative…..Thankyou

  • @avdhutshenwai9403
    @avdhutshenwai9403 ปีที่แล้ว +1

    I appreciate the efforts and techniques of tansukh sir❤ Thankyou so much sir

  • @dhptrollcreations
    @dhptrollcreations 3 ปีที่แล้ว +5

    THANK YOU MAM 🙏🏼 REALLY IT WILL HELP TO OUR EXAMS...tqs a lot ..all best ❤️

  • @dhanlaxmisingh2785
    @dhanlaxmisingh2785 ปีที่แล้ว

    Thank you mam ,aapka ye video mere liye kafi helpful raha mere llb exam ke liye.

  • @doriyamahek8587
    @doriyamahek8587 ปีที่แล้ว

    Thank you so much mam for your law videos !! Iski madad se main apni exams easily clear kar pai thank you once again ♥️

  • @raganipanagar2573
    @raganipanagar2573 3 ปีที่แล้ว +23

    Thank u ma'am it is such very helpful for our syllabus

    • @salonisarah8017
      @salonisarah8017 ปีที่แล้ว +2

      Ye question exam point of view important hai kya

    • @saipranaychary
      @saipranaychary ปีที่แล้ว +1

      Ask madam to teach you english too 🙂

    • @salonisarah8017
      @salonisarah8017 ปีที่แล้ว

      @@saipranaychary You teach me na how to speak English because my English is a little raw

    • @jh05junior
      @jh05junior 6 หลายเดือนก่อน

      Hii

    • @JayshreeramSD
      @JayshreeramSD 5 หลายเดือนก่อน

      In which class you are?

  • @shailjasachan6533
    @shailjasachan6533 2 ปีที่แล้ว +2

    Very effective video and proper delivery of lecture. Thank you.

  • @komalyaduvanshi784
    @komalyaduvanshi784 2 ปีที่แล้ว +2

    Your videos makes law interesting 🙂🙂😊😊

  • @dhruvimodi3699
    @dhruvimodi3699 3 ปีที่แล้ว +9

    Thank you Ma'am you covered entirely this question now I understood betterly 😇😇

  • @dikshashrivastav1823
    @dikshashrivastav1823 2 ปีที่แล้ว +9

    I understand this topic very clearly 🤗 thank you ma'am

  • @tinyone7817
    @tinyone7817 2 ปีที่แล้ว +2

    Thank yyyyou mam..... Today is my exam.... It is very helpful❤

  • @JudiciaryWords
    @JudiciaryWords ปีที่แล้ว

    Mam yur voice and yur notes is too 😊 incredible thanks for this wonderful lecture ❤

  • @bidishasaikia471
    @bidishasaikia471 5 หลายเดือนก่อน

    Thank you so so much ma'am ❤❤❤..... mujhe Puri tarah se samajh aaya hai.

  • @sushmashergill8091
    @sushmashergill8091 ปีที่แล้ว

    Thank you so much mam😊 it's very helpful lecture tomorrow is my exam Thank you so much ❤️😊

  • @abhilashdm5677
    @abhilashdm5677 ปีที่แล้ว

    thanks Madam
    u r method of teaching is good and coverage of topic also

  • @salonigour4113
    @salonigour4113 4 หลายเดือนก่อน

    The best mentor ever❤❤

  • @kritikasharma5108
    @kritikasharma5108 3 ปีที่แล้ว +6

    Maam you are requested that make video of the remaining topics of business law as soon as possible🙏🏻

  • @Punyawant2001
    @Punyawant2001 2 ปีที่แล้ว +1

    Madam aap bhot aache padathe hai aap law ki subject per video banaiye all subject aap se pada hu samaj aata hai our aap ka notes use karate hai exam me bhahut aache marks mile hai aap contract ki tarah our law ki subject per video banaiye me ek law student hu 🙏🙏

  • @sakshijambhale60
    @sakshijambhale60 2 ปีที่แล้ว +1

    Best explaination ever more videos on other subjects expected

  • @ManpreetKaur-tu2tb
    @ManpreetKaur-tu2tb 2 ปีที่แล้ว

    Thank you so much mam apne bhot easy way me explain kia h thanks alot

  • @digitalsiteguru4767
    @digitalsiteguru4767 ปีที่แล้ว

    woooo hoooo 100k soon tilll tomorrow congrats in advance😇😇

  • @panakjwavdhane8450
    @panakjwavdhane8450 2 ปีที่แล้ว

    Thank you so much teacher this lecture helpful my future law study

  • @ankita6576
    @ankita6576 ปีที่แล้ว

    Thank you mam 💖 your video and way of teaching is best . Lots of love 💞

  • @sardarharkishansinghlicadv5815
    @sardarharkishansinghlicadv5815 2 ปีที่แล้ว +5

    Thanks for Excellent Teaching🙏🇮🇳🙏

  • @kanchanprajapati5530
    @kanchanprajapati5530 ปีที่แล้ว

    Nice explanation ma'am..thanku so much .this video helps me a lot.

  • @Rahul-fj1sz
    @Rahul-fj1sz ปีที่แล้ว +1

    Thank you mam great video❤❤ it's clear all my doubts

  • @gouravsyal7626
    @gouravsyal7626 8 หลายเดือนก่อน

    Aap bahut acha teach karte ho mam❤

  • @MokshBhandari
    @MokshBhandari ปีที่แล้ว

    Thanks mam aapki videos bhot helpful rhi ❤❤

  • @prajitabokde9777
    @prajitabokde9777 ปีที่แล้ว

    Mam such mai aap bhoht acche pdhate ho muze

  • @Pawan-nl8nk
    @Pawan-nl8nk ปีที่แล้ว

    Ha samajh Gaya bilkul...
    Pass ho jaunga 😁 tnx

  • @siyaangel4710
    @siyaangel4710 3 ปีที่แล้ว +1

    Tq so much..❣️.mam...now I got confidence after seeing your business law vedios.now I will write exam well...😁

  • @swatisanguri6578
    @swatisanguri6578 ปีที่แล้ว

    Mam aap bahut bahut jada acha padati ho

  • @vershamehta2497
    @vershamehta2497 2 ปีที่แล้ว +1

    Clear each point. Thankyou so much

  • @rahultadvi9068
    @rahultadvi9068 2 ปีที่แล้ว

    Very nice mem teaching skills very helpful video

  • @smartwriter7910
    @smartwriter7910 2 ปีที่แล้ว

    thank a lot mam veryyyy thanku so much mam this concept is very difficult before watch this video 🙏🙏🙏🙏

  • @ujjavalsen8557
    @ujjavalsen8557 ปีที่แล้ว +1

    Good teaching style mem.. ty u so much mem

  • @pihu_pragya
    @pihu_pragya 2 ปีที่แล้ว +1

    Thanku ma'am, this video is very useful for my holiday homework 😊

  • @Seekeralways
    @Seekeralways 2 ปีที่แล้ว +1

    like your name you are number one in explanation😊

  • @Ajitmotomania46
    @Ajitmotomania46 3 ปีที่แล้ว +1

    Very nice and every single word is informative. 🙏

  • @supernovaman8536
    @supernovaman8536 2 ปีที่แล้ว +4

    Thank you mam for the detailed and required information 🙏 👍

  • @Heavenly_18
    @Heavenly_18 11 หลายเดือนก่อน

    Thank you so much mam ap bhut asha parate hoo 😊

  • @rajeevkadam8232
    @rajeevkadam8232 3 ปีที่แล้ว

    Thanks madam, very simple language and very informative.

  • @dollythakur6340
    @dollythakur6340 2 ปีที่แล้ว

    Nyc mam thnk you so muchh for given all this question redarding this subject

  • @aditisingh9136
    @aditisingh9136 2 ปีที่แล้ว +1

    Ur videos r really vry helpful, thanx

  • @soniasidhu4043
    @soniasidhu4043 2 ปีที่แล้ว

    Mam really your lectures are helpful for me may God bless you

  • @janvikumari9584
    @janvikumari9584 2 ปีที่แล้ว +2

    Thanks u so much ma'am .. to make it very easy ... ❤️

  • @the.poetess.official
    @the.poetess.official 3 ปีที่แล้ว

    😇Maam you are making very helpful video ,keep making it please😊😊👌👌🙏

  • @santoshsinghsingh3645
    @santoshsinghsingh3645 ปีที่แล้ว

    Thanks a lot maam for this nice important lecture

  • @shubhisingh2950
    @shubhisingh2950 ปีที่แล้ว

    Really its is very very nice class mam

  • @RISHABHACADEMYKHURAI
    @RISHABHACADEMYKHURAI ปีที่แล้ว +1

    osum lecture mind blowing

  • @MRAni-nh2mi
    @MRAni-nh2mi 3 ปีที่แล้ว +2

    Mam ur study is so nice

  • @AP_tech_54
    @AP_tech_54 ปีที่แล้ว

    Bahut aachi video hai ❤❤❤

  • @jvsnprakash9029
    @jvsnprakash9029 ปีที่แล้ว

    Middle of the class madam you told the meaning of amendment (changes)
    Like somany words are there please make videos

  • @radhikaraheja7897
    @radhikaraheja7897 ปีที่แล้ว

    Mam agr 1986 k related koi ques ata h to agr 2019 k bare mai likhte h to galat to nhi hota?

  • @vaibhavrf7944
    @vaibhavrf7944 ปีที่แล้ว +1

    SO INFORMATIVE. THANK YOU MAM🙏🏻😊

  • @sandipsakpal992
    @sandipsakpal992 2 ปีที่แล้ว

    मॅडम अपने बहोत बहोत अच्छा पढाया आपका आभारी हूॅ मुझे एक पुछनेका है consumer Act 1986 के जगह consumer Act 2019 आया है? . .अभी Act 1986 नहीं है?

  • @rajji748
    @rajji748 ปีที่แล้ว

    Kya district Council mai bhi normal consumer ja sakta hai apni grievances lekar

  • @examnexam1527
    @examnexam1527 ปีที่แล้ว +1

    good madam most of channel ...wasting time while teaching

  • @SAGARSINGH-mo7jh
    @SAGARSINGH-mo7jh 2 ปีที่แล้ว +1

    Thank you mam g and please avoid dairy product.

  • @MamtaRajput-vt5zy
    @MamtaRajput-vt5zy 2 ปีที่แล้ว

    So nice way of explaining

  • @ritikachauhan8125
    @ritikachauhan8125 5 หลายเดือนก่อน +1

    Superb!🎉

  • @vinodparate1212
    @vinodparate1212 3 ปีที่แล้ว +2

    Beautifully explained 👍 thank you

  • @ruchisapahiya3656
    @ruchisapahiya3656 2 ปีที่แล้ว

    Perfectly explained

  • @Rishita-ro6ym
    @Rishita-ro6ym ปีที่แล้ว +1

    Hello sir, kiya me SECTION 4 The central consumer protection council ko or achhe se samjhne ke lie Tax Sarthi ki The consumer protection act 1986 ki book purchase kr lu

  • @basantlalgupta6734
    @basantlalgupta6734 ปีที่แล้ว +1

    BAF ke students is ans. Ko likh sake hai kya exam me

  • @renukajoshi7891
    @renukajoshi7891 6 หลายเดือนก่อน

    Very perfect video
    Very helpful

  • @vidhimadan9560
    @vidhimadan9560 ปีที่แล้ว

    Mam aapne joh consumer protection council explain kiye hai ..toh hum yeh explanation consumer protection act 2019 ...Mai likh sakte ..

  • @walavalavala
    @walavalavala 3 ปีที่แล้ว +5

    LG Policy vs Consumer Protection Act,2019 - opportunity to LG to satisfy a customer with free of cost documents to avoid litigation/consumer court case.
    I seek your valued guidance/help on the following points.
    1. Is it mandatory to issue money receipt to customer, especially when insisted/asked for, for part or full payment to any company like LG Electronics
    2. Whether LG or any company can deny to give receipt of part or full payment to customer?
    3. Is it mandatory for company like LG to issue receipt or acknowledgement of return of defective fridge by customer, especially when insisted/asked for,
    4. Whether LG or any company can refuse / deny to give receipt or acknowledgement of return of defective fridge in replacement, especially when insisted/asked for, by customer?
    5. Is it mandatory to issue/give purchase invoice for customer or sale invoice for company like LG covering full details related to cost, payment, adjustment etc.
    6. Whether LG or any company can refuse to give /deny purchase invoice for customer or sale invoice for company in case of replacement, especially when insisted/asked for, by customer?
    7. Is it mandatory for company like LG to give warranty card with proper customer details to customer for a new fridge in case of replacement
    8. Whether LG or any company can enforce unsigned warranty card without customer details ignoring/omitting customer part in their proforma?
    9. Whether customer can legally insist for those documents under Consumer Protection Act.2019 or whether he has to compulsorily accept unwarranted defective documents like debit note without customer details, delivery challan (NOT FOR SALE) with fake value without details of typed product serial number, per unit price, total cost etc?
    I am facing simple problem with LG Electronics India Pvt.Ltd. I seek your guidance/help for resolution. I furnish brief of the case.
    After my 69 days struggle & sufferings from 1.5.2021, I got replacement of my defective fridge on 8.7.2021 from LG by a different model.
    I asked for the following documents from LG which is denied by them stating that it is replacement (warranty just expired) & not a sale. Here I say that I have got the replacement after full consideration/payment and not under any undue obligation or gift or donation from LG.
    1. Money receipt: I paid NEFT payment of Rs.9631.50 towards difference in cost of returned fridge (depreciated value Rs.34560/-) and new model coting Rs.44192/-
    2. Receipt / Acknowledgement of returned defective fridge: I have returned defective fridge and handed over to driver of vehicle to avoid litigation
    3. Purchase invoice for customer or sale invoice for company: I asked for it as a precautionary measure to avoid litigation against theft or transportation or shift in case of Govt. agency investigation including police enquiry or complaint at a later date
    4. Proper warranty card: I asked for it duly completed with customer details & properly signed with rubber stamp to avoid litigation at a later date

  • @bachavaniashish2676
    @bachavaniashish2676 3 ปีที่แล้ว +1

    Without approval how can we implement law....in india...??
    I can't.understand that
    20 july applicable date....and 9 August is approval
    How its possible

  • @dhanshrisonar947
    @dhanshrisonar947 5 หลายเดือนก่อน

    All doubt are cleared❤

  • @anchalnihalani7265
    @anchalnihalani7265 2 ปีที่แล้ว

    All topic got clear thankyou

  • @tusharjoshi9000
    @tusharjoshi9000 2 ปีที่แล้ว

    मेम एक उत्तर दिजिये कि CPA के तहत सरकारी कार्यालय शामिल है .
    जैसे जनसंपर्क कार्यालय पैसा ले के कार्य होता है.

  • @vinaysharma9189
    @vinaysharma9189 ปีที่แล้ว

    The way of explanation..I love the most.. thanks a lot mam..🙏🙏

  • @mrstrugglerstruggler304
    @mrstrugglerstruggler304 2 ปีที่แล้ว

    Madam I love u n ur efforts

  • @rushiltareja778
    @rushiltareja778 ปีที่แล้ว +1

    Thanks A Lot Ma'am 🙏🏻❤️😊

  • @janardhansharma7454
    @janardhansharma7454 2 ปีที่แล้ว +1

    Kamal teaching

  • @jyotisingh-xv1uc
    @jyotisingh-xv1uc ปีที่แล้ว

    Very helpful for me thnq so much

  • @ayushiiiii__4
    @ayushiiiii__4 3 ปีที่แล้ว +57

    Ma'am please make a video on negotiable instrument act, 1881

  • @zahrabatool8103
    @zahrabatool8103 2 ปีที่แล้ว

    Thq mam we'll explain n informative teavhing

  • @reshmasony23
    @reshmasony23 2 ปีที่แล้ว

    In madam I purchased a mobile in flipkart. The device performance is not good. I want to return the product and I want refund my money. But they are not ready to take return the product . What should I do. Please tell me

  • @BHAWANAKANTARAM
    @BHAWANAKANTARAM 4 หลายเดือนก่อน

    Consumar protection act 2019 me kya change h thoda deply defin nhi hua

  • @SukhwinderSingh-zi4ih
    @SukhwinderSingh-zi4ih 2 ปีที่แล้ว

    Mam procedure of state council can be written same as describe in Central council

  • @valamansukh4082
    @valamansukh4082 3 ปีที่แล้ว

    Very nice elaborate
    Madam please make video on Indian succession act 1925

  • @terajone27
    @terajone27 2 ปีที่แล้ว +2

    Hello, I would like to know your opinion on the below case.
    This is related to Malfunction of refrigerator.
    Product - Samsung Side By Side Refrigerator (10 years warranty on the digital inverter compressor)
    Product purchasing date: 17th November 2012
    *Issue: Malfunctioning in cooling mechanism*
    The timeline followed in this case/issue is as below:
    1. *Multiple services requests were raise*
    2. *All the request were placed through Samsung authorized service center*
    3. *The Samsung executives failed to diagnose the issue and replaced multiple parts of the device with charges*
    4. *After multiple repairs and part replacement the device failed to work*
    5. *Samsung engineers declared that the device won't be repaired further*
    6. *The issue was logged and informed to Samsung CEO team*
    7. *The Samsung company representative provided an offer to compensate. I however have asked to repair my device.*
    8. *The company representative denied and informed the repiar can'tbe done*
    9.*The offer was a coupon of 25% of invoice value and to surrender the malfunctioning device*
    10. *The compensation is unfair to me in many terms, it does not consider the cost of repairs done in past 6 months, the wastage of my valuables (medicines, vegetables, frozen foods, etc.). Additionally, the coupon won't help me as the e-commerce sites provided (croma, Reliance digital, Samsung shop) do not deliver/provide (Pin Code: 415002) service at my deisred place.*
    11. *Grevience were logged during this time at National Consumer Helpline (NCH)*
    12. *Planning to take further actions and logging case in District Consumer court*
    Past complaint details:
    1. Service conducted: Condensor blower was cleaned on 2nd August 2021
    2. Service conducted: Replacement of spiral condensor and sensors on 10th August 2021.
    3. Service conducted: Refrigeration gass filled on 13th August 2021
    4. Service conducted: Door gasket assembly repaired on
    5th September 2021
    6. Service conducted: product check on 22nd December 2021.
    7. Service conducted: Replacement of temprature sensor, thermo fuse, motor and heater metal sheet on 1st Jan 2022.
    8. Service conducted: Gas filled on 24 th January 2022.
    With the above history of conducting multiple services, the Refrigeration Cooling System has not been yet repaired. I have already invested a lot of money in these services which has not resolved the problem of Cooling Mechanism.
    In the final/latest visit by Samsung service engineers they have declared and stated that they are unable to repair the refrigerator. Additionally, with the discussion with Senior Engineers from Samsung, they have declared that they won''t and are unable to give me further repair services.
    This has led to high loss financially, the wastage of my time as well as wastage of vegetables and food products due to malfunction in cooling system.
    I personally feel this is fraud done with me as multiple repairs are done, multiple parts of the device are replaced, no proper diagnosis is done, there is no proper explanation provided for Malfunction and finally the further repair service is being denied.
    Furthermore, since the issue is still not resloved with multiple fraudulent repair attemps, I have registered the 3 detailed Grevience with Online forum (www.consumerhelpline.gov.in. I shall be taking the Grevience ahead to District Consumer Forum Satara, Maharashtra(Consumer Court)
    The above Grevience are being raised with the sole purpose of refrigerator getting repaired as soon as possible.
    Further, upon filling Greviences and lodging multiple complaints to CEO team of Samsung, I received an offer from the company which was a coupon provided that amounted 25% of the inovice value.
    I feel, the offer provided is not acceptable and very unfair to me.
    Below are the points I want to put forth:
    1. The offer only covers the 25% amount of the invoice value. It do not covers the additional expenses done by me. I have spent around ₹9093/- on repair services provided by Samsung. Many vital parts of devices are replaced. Additionally, due to high lead time of service the device was off. This resulted in wastage of my Costly Medicines, Vegetables, and Frozen Foods. Since, the device malfunctioned multiple times, the wastage and financial loss went high. The offer do not cover the losses faced by me. Hence, I feel the offer is unfair.
    2. As mentioned by over call that the coupon that will be provided can be redeemed at limited Samsung online shop, Croma, and Reliance digital. I would like to bring to your notice that, all the options/sites provided do not provide service at my deisred place located in Satara, Maharashtra(Pin Code - 415002). Thus, the coupon won't be a favourable option for me ( Check Attachment ) .
    3. The mail mentions that the device has gone under depreciation due to high usage and cannot be repaired further. If this was the case! Why was the device repaired and parts were replaced in last 8 months. The device has went under multiple repairs by Samsung authorized service center and many part are replaced. This means a repair service provided was all a fraud done with me. In intention to pull out money.
    4. If your final diagnosis says the device is beyond repiar, it should have not been repaired in first place. This means, the Samsung repiar services fail to correctly diagnose and repair the device. Hence, it means all the previous repairs were not necessary, yet it was done. This all lead me to believe this is a Fraud done with me.
    The issue is going on from last 24 days and the same is not resloved with favourable option. I feel the process is highly tideous and unreliable. I am getting calls from your end. However, every time you have pushed the issue to next day. This issue and the whole process has caused me serious mental agony.
    Unfortunately, I see no other option other than to go through District Consumer Forum, Satara, Maharashtra (Consumer Court) to resolve the same.
    If possible please provide your opinion on the same. Your help will be much appreciated.
    Thank you.

  • @shibanibehera8712
    @shibanibehera8712 3 ปีที่แล้ว +3

    Thank you so much mam nice lecture