You my boy are a legend, a star, and now my hero. I did everything apart from the FW update from ATN, I was trying it with the SD card. Yup you guest it, my OK button (menu) was frozen. What hair I had left was falling out in clumps. I use thermal for 90% of my shooting and spotting, but I thought I would update my photon with the ATN and the ABL, all had been good till tonight. Then it had a meltdown. I would of never of figured it out if it was not for you my friend, you have a new subscriber. Again thank you. Best wishes, from Liverpool, United Kingdom.
What if I already have the latest firmware I’m having this problem with a Thor 4 640 I just got 3 days ago. First day worked perfect now it freezes up every 15-30 seconds of being on
Thanks for this! I downloaded the ELF file from ATN and installed as you described. This updated my ThOR 4 to version 483. However, so not do the web update as that takes it back to version 480, where it kept freezing up on me after a minute or two. It worked well after that!
I'm guessing that ATN has a "repair budget" that they have maxed out for the quarter and won't take any more warranty work until new quarter refreshes warranty budget? They are pretty sure it is the core but they will not send me a RMA# to send it in? In fact ever since I e-mailed all required info to them I have heard nothing and they will not answer or return emails or phone calls! Was hoping this would help my scope since they don't want to!
Holy S it worked .. thanks bro really holy hell ! Life saver buddy keep them coming you keep it simple quick to the point with now filler thus this that . Go! Very good 5 stars
Good evening, how are you? Your video was very helpful.But I would like to see if you can help me a little In the second step of the web when I update it at the end I get failed I can Acer and it doesn't want to grab the ok button on miira atn x4k
I’ve done everything up to pressing the power button and the bottom button at the same time to turn the “UPDATE” button blue. It will not turn it blue. What should I do?
I am following all of the directions on the elf and the web. The elf file works but then when I am in update mode for “Web” it goes through but then says, “Failed” at the end. I can get a reticle to come up but I can’t go to the settings or anything else. Is it the sd card? I also tried doing the update with and without the sd card. Please help me. Please
I’m having this same issue with my Thor 4. I cannot get the blue “Update” icon to show up. When i get the point of pressing power+down buttons simultaneously, I get the following error message pop-up on my computer “USB device not recognized. The last USB device you connected to this computer malfunctioned, and Windows 10 does not recognize it.” I have tried restarting the computer numerous times. I tried uninstalling the software and reinstalling it numerous times. I tried right-clicking on the software icon and running as administrator...nothing is working. Any help would be greatly appreciated. My scope basically turns on, does a red flash line, and then goes black. I can hear the shutter when pressing the power button, but the screen is completely black.
So when you 0 different platforms are they automatically saved to SD card or do you need to save them separately? Also if they don't, do you just add your coordinates in to your new platforms and it will be all set don't have to re-SHOOT gun...
Great video, very instructional and easy to understand. Everything worked just exactly the way that you explained it. I finally had to update my computers to Windows 10 to be sure everything was working correctly. Thank You for all your help
Hello again. I went to a friend who has a proper windows computer. Mine is only a chromebook which I was told was the bees knees....He said he will give it a go tomorrow. Hope it works again. Thanks.
Hey goodday I was doing the updating the scope going to reboot it and it said failure to reboot and the scope won't come on now what to do any advice will be much appreciated thank you
You don't reboot when it says reboot... Itll do it automatically, wait until it says finished to power down and then turn on the scope. Try the process again.
installed the elf, and played your video while doing this.. got more success in actually using the scope, but it still freezes up every now and then.. any ideas?
I had this problem with a brand new scope. The button would not turn blue and the atn customer help line was useless. Im returning it and getting my money back
Try a different USB cord, or plug it into a different USB power source. This worked for me to avoid the Failed message. Unfortunately, even after I downloaded and updated the firmware, this scope still freezes every time I use it. Its basically a cool looking paper weight now.
ok so I tried this update my 4k pro worked fine other day got it sighted in to 100 yards . next day I went to go use it and all it shows in like the screen like I can look through the scope and see and it moves with enviorment but I dont have the cross hairs or any of the other stuff I cant power it down without holding the power button for 15 sec then turn it back on and its the same thing and I tried the factor firm wear rested did it it downloaded just fine but still no fix after power on please help
I noticed it was only my second time using the scope, I’ve got about 20 rounds through the platform, but twice while at the range today my screen went snowy immediately after a shot. I had to turn the scope off and turn it back on and it was fine, my firmware should be updated or so I think? How often do you think it needs done? It’s been updated month and a half ago could I possibly need a firmware update? Or could it possibly be something else? Main thing is it happened right after a shot, while in a sled it may have been jarred from recoil I don’t “lean”on the gun while it’s in a sled. The sleds were pretty well used and there was some clearance for the butt of the stock to maybe jar the gun itself and also the scope of course is what I’m getting at.Could that be the cause of the snowy screen it was “knocked”?
This sucks I’m stuck in the middle of breeding season it’s my only scope and it’s locking up on me now too! Any idea how to actually speak with a human? I got online tried to contact and got a robot. I perform actual humans. Started to get a little frustrated with a product that costs so much that I haven’t even taken an animal with yet. Any suggestions on expediting the process?
Did the first fw update with file selected and it finised the update, but still didnt have a screen come up when i tried to power the scope on. Powered off again by holding the power button for 15 secondsand doing the update with web selected now. Hopefully I can get something to show on the screen after it finishes. Any idea if it doesn't?
I just bought a refurbished 640x480 Thor 4 directly from ATN. The scope worked for 30 minutes. Now it freezes instantly when turned on (and i have to hold power button 15 seconds to turn off). Whatever they are doing to "refurbish" their products is obviously not working. I clearly got a dud and I'm pretty frustrated. I have not tried your solution because it seems like a temporary fix. Do you work for ATN? Will they make it right? Or should I take it up with my credit card company?
@@SouthernWoodsandWater Haven't installed an SD card yet. A got a 64gb HC class 10 per the manual. I will try the reset tonight and test it to see if it freezes again... I hear some people have never had problems with their scope and some people have endless problems until they return or get it replaced with a brand new one. Wish me luck
I’m new to this how do I copy and paste the elf link in the description ? Where is the description?? In the link where is the link I am definitely struggling to get past this part in the process not to mention not to computer savvy!!
Updated the 486 last night, no problem, didn't freeze, put 2 profiles in for 22or & 17hmr, no problem,, got up this morning,, I turn it on, it starts up, but almost immediately clicks , just a video screen with no with Widgets, or any information on screen and completely unresponsive, I've hard stopped it 6 times , just a video screen, any ideas
My ATN scope won't even turn on when I press the Power on and Down button to try and download the firmware. There is a clicking sound but the screen never comes on. Any suggestions?
I did the procedure but got a problem. Can you help me? now my ATN THOR 4 has Ghosts, every time the NUC works the ghosts appear. Appreciate your tips.
Trying this for my Thor4 and get all the way to pressing the power and back button momentarily at the same time and the scope powers up and the only way I know it does is because of computer makes the noise that something is connected but the UPDATE button never lights up blue? I was sure to DL the Thor4 elf and have (thor4) selected on that step so I'm not sure now! Maybe ATN is right and my core is bad?
@@etchediniron4249 I finally got a return # from ATN and sent it to them! Upon getting it back it would black out the screen after every shot. Sent that back and after having it 3 months they sent me a new one. I wish you luck!
4K was working great then it froze. I have retical and widgets in viewfinder but all are frozen. I have done this video instructions to the T with no avail. Scope goes through all steps in video but still comes back to frozen screen of retical and widgets. Any more help would be great. Thanks
Works great thank you. The people that work for ATN are useless. Thanks again, brother. My scope would be getting returned right now if it wasn't for you.
Hello again Mr. Southern Predator Tactics. My new friend who is trying to fix my ill x sight pro asked me if i have the original cable. I don't cos it broke. He said that my non original may be the problem in unfreezing my scope. This is very hard to source in Ireland so far. How different do believe the ATN cable could be? I thought everyone had agreed on a standard cable some years ago to prevent waste. Please sir. Jimmy. ( He also told me this evening that he would try to put the fix in with the new memory card I just bought)
@@SouthernWoodsandWater Hello again. He got it working again using the card. Hope it lasts a while. Thanks for the help. The compass stopped working ''Error'' but I can hear the atlantic to my left so I must be looking north ))
Southern Predator Tactics screen wont expand. Pressed the power and down button and then turned it off and all is good but second time this has happened now 🙄.. might need to upgrade firmware as i havent done it for 12 months..
I’m having an issue with the smf on the compass on my 4K pro 5x20. No matter what I do it won’t go away. Will doing this reset help with this issue as well?
My computer makes a tone when I hit the power and down button but The update button will not turn blue? I saw some other people had this issue? Any Ideas? Still working on this one?? OK ***GOT IT TO WORK!*** LOL see my reply to myself...
Ok, So I kept trying to get the update button to turn blue with the same results of it not working. I then closed all apps on my computer, deleted the atn software and bin files elf files etc. Started fresh and it worked. I think originally I got some things out of order. I think I had powered up the scope instead of powering it up using power and down key(the first time right of the bat), I had my sd card in it for some of it. etc. What ever I had done messed something up with the process. Only way I got it to work was the deleting everything, closing all apps, re booting my computer, and to start fresh. Hope this helps someone. It was driving me crazzzzzzy!
It is the Mars 4 (known as Thor 4 in US) When I turn it on screen gets first black then grey and there goes a black stripe from left to right then works for a few seconds then screen is grey again ☹️.
Left and right arrows simultaneously pressed Equal the "ok" button since it wasn't working after reset. I used micro SD card with new firmware on it, then inserted and powered on and selected confirm update while pressing both side buttons since ok button didn't work after Elf reset. Thank you if It weren't for this video I would not have been able to go hunting tomorrow.
Cool. Too bad it did not work. My Thor is in a grey screen unable to turn off or function… irritating as hell considering it was working fine yesterday.
Also I think I was jumping the gun. On step one it’s holding at “waiting to reboot” is that something I need to do on scope? Has not had dialogue box pop up that is finished yet.
Thanks for this video.. So should I do this when I receive my scope regardless of whether or not I have an issue at the time of unboxing? Can't hurt to perform this, can it?
Thanks a ton. Do you think after this fix it will be good for now on. I just bought this and already froze. But this fixed it. I just wanna send back before I lose the opportunity. But if you think it’ll be good I consider keeping it.
Out of curiosity, once you successfully completed this latest update, have you paired an X-TRAC or ABL to your scope? If so, have there been any issues?
I get as far as run as administrator. Then I click next but I get a different box. It says welcome ATN firmware update Set up. Then I click next and it wants me who install something C:\Program Files\ATN\ATNFirmwareUpdate
Hello. I am in a field in deepest dark ireland. scope is frozen again. update wont open on my chromebook. it seems to be a new file. says go to playstore. dont have a cable with me anyway. any tips Please.
Hello again@@SouthernWoodsandWater Got a cable. I was opening the update file. I only ever had a chromebook. Worked before. Need a teamviewer kinda service for this))
Absolutely AMAZING! Thank you SO MUCH. This has sorted the problem I have experienced. I have a shooting channel - would you mind if I use a clip of you to promote what you've done? I won't show the full video or any audio, I want people to come here to view, like and share but I wanted to share this fix with people who watch my channel and bring them here.
@@SouthernWoodsandWater Awesome! I'll out the video together and out tonight. I appreciate you taking the time to do this - I think it's fixed my problem. Thank you! 👍👍
This corrected the problem with my brand new scope. That being said, why are we all having this issue with brand new equipment? Considering returning mine for refund. I’m not sure I can trust this for hunting.
when I push power + down button, the update button don't change to blue, I restarted PC for couple times, but nothing change! is any one can help me ? thank you..
I have no problems with the installation of the program, but it seems that the device just doesn't want to connect. Here's a screen recording of what's happening on my end. As you can see the button doesn't want to stay BLUE. Seems like it is having connection issues. Computer has been restarted numerous times and the same thing happens. Mind you that after pressing DOWN + POWER buttons and the blue flickering goes away the scope will not turn on therefore I have to hold down the POWER but for what seems like eternity until I hear a click then I can power the scope on again. ATN has been contacted so I'm hoping to hear from them soon. th-cam.com/video/PR5_1XCSlG4/w-d-xo.html
FINAL UPDATE: 4/14/2020 I do not know why my USB ports was causing that, but all I did was switch to another USB ports and the UPDATE button finally stayed "LIT BLUE" for me and I was able to finish the EFL programming firmware plus the update the current firmware of 3.1.08.451 onto my X-Sight 4K Pro. Whew!!!! What a relief. Glad I save my zero information and profile and imported them back to the scope. I will verify my zero again and re-zero the ABL 1000 I have attached to it. I hope that the blank screen issue will be fixed from now on.
thanks a ton. was hunting last night everything was perfect. get home to power up scope to mess with some stuff. gray video. no buttons, no menus no anything. hold power for 15 to shut down. restart nothing works. did these steps. back up and running. hopefully can go kill some dogs tonight now!
I had the same problem this weekend. I decided to let the battery drain. Once the white screen was gone, I tried powering it back on. Guess what, everything was back to normal. The battery was critically low, and powered back off in 3 seconds. Next I connected it to the charger to see what it would show, I powered it on right away. Still normal, but now charging as well. I went ahead and shut it off to leave it charging. I will let you guys know my findings tommorow. Fingers crossed, and I won't have to go through all that jazz.
You my boy are a legend, a star, and now my hero. I did everything apart from the FW update from ATN, I was trying it with the SD card.
Yup you guest it, my OK button (menu) was frozen. What hair I had left was falling out in clumps.
I use thermal for 90% of my shooting and spotting, but I thought I would update my photon with the ATN and the ABL, all had been good till tonight. Then it had a meltdown.
I would of never of figured it out if it was not for you my friend, you have a new subscriber. Again thank you.
Best wishes, from Liverpool, United Kingdom.
You sir are awesome. Turned my 4k pro 5-20 into a brick after two days... not happy... and then this. It worked and back in business.
You are the true saviour and I could not be more grateful for you, the .elf file or this video. Thank you so so much.
Glad i could help you out!
THANK YOU SOOOOOO MUCH... i would have never figured it out without you... much appreciation my friend.....
Great video you speak so much clearer and More understandable. Then Them.
Thank you thank you thank you. My scope was going crazy atn costumer service sucks. Your video saved my season
Any answers to when it does the whole down load then it says “failed” instead of completed.
What if I already have the latest firmware I’m having this problem with a Thor 4 640 I just got 3 days ago. First day worked perfect now it freezes up every 15-30 seconds of being on
Thanks for this! I downloaded the ELF file from ATN and installed as you described. This updated my ThOR 4 to version 483. However, so not do the web update as that takes it back to version 480, where it kept freezing up on me after a minute or two. It worked well after that!
I'm guessing that ATN has a "repair budget" that they have maxed out for the quarter and won't take any more warranty work until new quarter refreshes warranty budget? They are pretty sure it is the core but they will not send me a RMA# to send it in? In fact ever since I e-mailed all required info to them I have heard nothing and they will not answer or return emails or phone calls! Was hoping this would help my scope since they don't want to!
Worked perfectly, follow the directions in the video exactly! Thanks Southern Predator Tactics!!!
Glad to help!
Holy S it worked .. thanks bro really holy hell ! Life saver buddy keep them coming you keep it simple quick to the point with now filler thus this that . Go! Very good 5 stars
Good evening, how are you? Your video was very helpful.But I would like to see if you can help me a little In the second step of the web when I update it at the end I get failed I can Acer and it doesn't want to grab the ok button on miira atn x4k
I’ve done everything up to pressing the power button and the bottom button at the same time to turn the “UPDATE” button blue. It will not turn it blue. What should I do?
Magic!...thank you for the ELF!!
No problem
I am following all of the directions on the elf and the web. The elf file works but then when I am in update mode for “Web” it goes through but then says, “Failed” at the end. I can get a reticle to come up but I can’t go to the settings or anything else. Is it the sd card? I also tried doing the update with and without the sd card. Please help me. Please
Same damn problem for me too
Did you ever get it resolved?
Hola tengo una mira atn mars lt 4-8 x 25 y quedó la pantalla roja. Se puede hacer alguna actualización de firmware o que puede ser? Gracias
Thank you so much!! Finally got it going again. You’re a champ!!
I’m having this same issue with my Thor 4.
I cannot get the blue “Update” icon to show up. When i get the point of pressing power+down buttons simultaneously, I get the following error message pop-up on my computer “USB device not recognized. The last USB device you connected to this computer malfunctioned, and Windows 10 does not recognize it.”
I have tried restarting the computer numerous times. I tried uninstalling the software and reinstalling it numerous times. I tried right-clicking on the software icon and running as administrator...nothing is working. Any help would be greatly appreciated. My scope basically turns on, does a red flash line, and then goes black. I can hear the shutter when pressing the power button, but the screen is completely black.
I got it back working! After restarting he computer again, it worked. I guess the 5th time was a charm.
So when you 0 different platforms are they automatically saved to SD card or do you need to save them separately? Also if they don't, do you just add your coordinates in to your new platforms and it will be all set don't have to re-SHOOT gun...
from England worked first attempt thankyou.
My ATN program don’t have the option to enter the expert mode. Tried to reinstall the program and it wont work. Any advice?
I did that update.
But I still get white screen on power up.
8out 10 times doesn't start.
I have the 4k pro 5/20
thanks for all your help , much applicated
Great video, very instructional and easy to understand. Everything worked just exactly the way that you explained it. I finally had to update my computers to Windows 10 to be sure everything was working correctly. Thank You for all your help
Hello again. I went to a friend who has a proper windows computer. Mine is only a chromebook which I was told was the bees knees....He said he will give it a go tomorrow. Hope it works again. Thanks.
Hey goodday I was doing the updating the scope going to reboot it and it said failure to reboot and the scope won't come on now what to do any advice will be much appreciated thank you
You don't reboot when it says reboot... Itll do it automatically, wait until it says finished to power down and then turn on the scope. Try the process again.
installed the elf, and played your video while doing this.. got more success in actually using the scope, but it still freezes up every now and then.. any ideas?
I had this problem with a brand new scope. The button would not turn blue and the atn customer help line was useless. Im returning it and getting my money back
What happens if i get a message that says "failed"?
mine did the same
Try a different USB cord, or plug it into a different USB power source. This worked for me to avoid the Failed message. Unfortunately, even after I downloaded and updated the firmware, this scope still freezes every time I use it. Its basically a cool looking paper weight now.
ok so I tried this update my 4k pro worked fine other day got it sighted in to 100 yards . next day I went to go use it and all it shows in like the screen like I can look through the scope and see and it moves with enviorment but I dont have the cross hairs or any of the other stuff I cant power it down without holding the power button for 15 sec then turn it back on and its the same thing and I tried the factor firm wear rested did it it downloaded just fine but still no fix after power on please help
Shoot me an email. Jrmlms2@gmail.com
Thank you sir, this has just worked like a charm for me.
what if you have a mac book?
my s-sight 4k pro 5-20x keeps freezing no Metter what I do.. I. need some help pls guys
Better the video than ATN made. Thank you
Ok after that not working but got me a screen at least .. I installed the new .451 update all good to go !! Thanks again
From your comments, it looks like you had some ups and downs lol. Im guessing you thought you were done halfway thru the video after the first update
You sir are a genius. Thank you for this, done the trick.
Thank you for the information its greatly appreciated!
I noticed it was only my second time using the scope, I’ve got about 20 rounds through the platform, but twice while at the range today my screen went snowy immediately after a shot. I had to turn the scope off and turn it back on and it was fine, my firmware should be updated or so I think? How often do you think it needs done? It’s been updated month and a half ago could I possibly need a firmware update? Or could it possibly be something else? Main thing is it happened right after a shot, while in a sled it may have been jarred from recoil I don’t “lean”on the gun while it’s in a sled. The sleds were pretty well used and there was some clearance for the butt of the stock to maybe jar the gun itself and also the scope of course is what I’m getting at.Could that be the cause of the snowy screen it was “knocked”?
If the screen is doing that after a shot, it needs to be sent in for repair. Www.atncorp.com/rma
This sucks I’m stuck in the middle of breeding season it’s my only scope and it’s locking up on me now too! Any idea how to actually speak with a human? I got online tried to contact and got a robot. I perform actual humans. Started to get a little frustrated with a product that costs so much that I haven’t even taken an animal with yet. Any suggestions on expediting the process?
@@thedude2360 any updates?
Did the first fw update with file selected and it finised the update, but still didnt have a screen come up when i tried to power the scope on. Powered off again by holding the power button for 15 secondsand doing the update with web selected now. Hopefully I can get something to show on the screen after it finishes. Any idea if it doesn't?
I say in the video that is normal
I just bought a refurbished 640x480 Thor 4 directly from ATN. The scope worked for 30 minutes. Now it freezes instantly when turned on (and i have to hold power button 15 seconds to turn off). Whatever they are doing to "refurbish" their products is obviously not working. I clearly got a dud and I'm pretty frustrated. I have not tried your solution because it seems like a temporary fix. Do you work for ATN? Will they make it right? Or should I take it up with my credit card company?
Do the process and you'll be fine... But.. What sd card are you running? 16gb SDHC Class 10 is ideal. Have you used the obsidian 4 appm
@@SouthernWoodsandWater Haven't installed an SD card yet. A got a 64gb HC class 10 per the manual. I will try the reset tonight and test it to see if it freezes again... I hear some people have never had problems with their scope and some people have endless problems until they return or get it replaced with a brand new one. Wish me luck
Feel free to email me directly. Jrmlms2@gmail.com
James, are you saying I can't do this on my iMac desktop? Thanks
Correct. The program is for Windows 10 based computers.
Made the scope turn on bit does not work
my atn xsight has a blank screen, wont power on. but it clicks
Even after holding the power button for 15 seconds?
I’m new to this how do I copy and paste the elf link in the description ? Where is the description?? In the link where is the link I am definitely struggling to get past this part in the process not to mention not to computer savvy!!
Click on it, it will download
mas o meu e um sigth 2.nao vejo como proceder.
Updated the 486 last night, no problem, didn't freeze, put 2 profiles in for 22or & 17hmr, no problem,, got up this morning,, I turn it on, it starts up, but almost immediately clicks , just a video screen with no with
Widgets, or any information on screen and completely unresponsive, I've hard stopped it 6 times , just a video screen, any ideas
Did you update with the sd card or did you use the method in the video
My ATN scope won't even turn on when I press the Power on and Down button to try and download the firmware. There is a clicking sound but the screen never comes on. Any suggestions?
That's normal.
I did the procedure but got a problem. Can you help me? now my ATN THOR 4 has Ghosts, every time the NUC works the ghosts appear. Appreciate your tips.
Do you hear the shutter?
Trying this for my Thor4 and get all the way to pressing the power and back button momentarily at the same time and the scope powers up and the only way I know it does is because of computer makes the noise that something is connected but the UPDATE button never lights up blue? I was sure to DL the Thor4 elf and have (thor4) selected on that step so I'm not sure now! Maybe ATN is right and my core is bad?
Mine does the same thing. Did you ever get it figured out?
@@etchediniron4249 I finally got a return # from ATN and sent it to them! Upon getting it back it would black out the screen after every shot. Sent that back and after having it 3 months they sent me a new one. I wish you luck!
4K was working great then it froze. I have retical and widgets in viewfinder but all are frozen. I have done this video instructions to the T with no avail. Scope goes through all steps in video but still comes back to frozen screen of retical and widgets. Any more help would be great. Thanks
Shoot me a email. jrmlms2@gmail.com
Works great thank you. The people that work for ATN are useless. Thanks again, brother. My scope would be getting returned right now if it wasn't for you.
Glad I could help
Hello again Mr. Southern Predator Tactics. My new friend who is trying to fix my ill x sight pro asked me if i have the original cable. I don't cos it broke. He said that my non original may be the problem in unfreezing my scope. This is very hard to source in Ireland so far. How different do believe the ATN cable could be? I thought everyone had agreed on a standard cable some years ago to prevent waste. Please sir. Jimmy. ( He also told me this evening that he would try to put the fix in with the new memory card I just bought)
A USB C cord is what it is. Get a good quality one
@@SouthernWoodsandWater Yip. I have several and he has too. What do you think are the chances with the other approach? Thank you.
Do what ever works
@@SouthernWoodsandWater Fair enough. Thanks.
@@SouthernWoodsandWater Hello again. He got it working again using the card. Hope it lasts a while. Thanks for the help. The compass stopped working ''Error'' but I can hear the atlantic to my left so I must be looking north ))
Soooo when i go to push my power and down button, it wont do anything. the Blue update button doesn't show.
Does the scope click?
Can’t get the expert box to show on my screen to put in obsidian to unless the file add 🙁
Try expanding the window
Southern Predator Tactics screen wont expand. Pressed the power and down button and then turned it off and all is good but second time this has happened now 🙄.. might need to upgrade firmware as i havent done it for 12 months..
I’m having an issue with the smf on the compass on my 4K pro 5x20. No matter what I do it won’t go away. Will doing this reset help with this issue as well?
Should
@@SouthernWoodsandWater ok thank you I’ll give it a try. I saved my profiles to my SD card so I won’t lose them. I’ll do this and let you know 👍
Its workin thanks for the video
I get nothing from the x-sight 4k ELF file. When I click on the link page is blank. Please help.
www.dropbox.com/s/oeu6wshzdounxk0/xsight4k_3_1_01_144.elf?dl=0
Try this one
My computer makes a tone when I hit the power and down button but The update button will not turn blue? I saw some other people had this issue? Any Ideas? Still working on this one??
OK ***GOT IT TO WORK!*** LOL see my reply to myself...
Ok, So I kept trying to get the update button to turn blue with the same results of it not working. I then closed all apps on my computer, deleted the atn software and bin files elf files etc. Started fresh and it worked. I think originally I got some things out of order. I think I had powered up the scope instead of powering it up using power and down key(the first time right of the bat), I had my sd card in it for some of it. etc. What ever I had done messed something up with the process. Only way I got it to work was the deleting everything, closing all apps, re booting my computer, and to start fresh. Hope this helps someone. It was driving me crazzzzzzy!
Followed everything, scope still very unstable and screen gets grey, any solution?
Would it be accidentally still on night mode?
Atncorp.com/rma
It is the Mars 4 (known as Thor 4 in US) When I turn it on screen gets first black then grey and there goes a black stripe from left to right then works for a few seconds then screen is grey again ☹️.
Got it back today with replaced eyepiece and core. Problem now is can’t find sd card? Any solutions?
What sd card are you running?
Everything works up until I hit update on step 5 for the Firmware, It'll update but it never completes, it just says failed. For xsight 4kpro
Left and right arrows simultaneously pressed Equal the "ok" button since it wasn't working after reset. I used micro SD card with new firmware on it, then inserted and powered on and selected confirm update while pressing both side buttons since ok button didn't work after Elf reset. Thank you if It weren't for this video I would not have been able to go hunting tomorrow.
Cool. Too bad it did not work. My Thor is in a grey screen unable to turn off or function… irritating as hell considering it was working fine yesterday.
Great video but maybe the amount of views should be telling us something about our ATN products ? I have to do this at least twice a month.
So what is the difference between the Standard Zoom and the Extended ?...
With standard youll have the factory zoom level. With extended, youll have more zoom, but itll be pretty pixelated, but usable
When downloading the second step from the web, it starts and then says failed? Any ideas why?
Usually bad internet connection. Restart the computer
Also I think I was jumping the gun. On step one it’s holding at “waiting to reboot” is that something I need to do on scope? Has not had dialogue box pop up that is finished yet.
big thank you.. you save my hunting !
Thanks for this video.. So should I do this when I receive my scope regardless of whether or not I have an issue at the time of unboxing? Can't hurt to perform this, can it?
Won't hurt at all!
Did you say you got a usb cable from Atn?
It came with the scope but any USB C cable will work
@@SouthernWoodsandWater I got to where you press power and down buttons but the update doesn’t show blue.
Is the cord fully seated? Did you open the program as administrator?
Yes
Is the down button below the ok button?
is there software for the X_Sighet LTV 5-15x
No
Lifesaver! Thanks.
Holy smokes I did it with the help of the wife also, thanks a million, now back to ratting!
Take a moment to subscribe if you haven't!
My update button is not turning blue after pressing "power and down" buttons. Any help is appreciated. Thanks in advance
Same here, I cant get the update button to turn blue
@@nichburns1424
Talked to ATN, they sent me FedEx label to ship scope back to them. Still waiting to hear back from them on what will take place
Any news on what’s worked? I’m now having the same issue
Thanks a ton. Do you think after this fix it will be good for now on. I just bought this and already froze. But this fixed it. I just wanna send back before I lose the opportunity. But if you think it’ll be good I consider keeping it.
Mine has been good for over month since doing this
nothing on my scope works, i have an x sight 3x 14 but i cant even turn it on
Hold down the power button for 30 seconds. Does it click
I tried this but when I get to the atn firmware and I add the file to the box it doesn't say connected or give me a blue update button
I pmed you on Facebook bud
Same is happening to me... I don’t get the blue update button - please help!
Actually, I got it sorted! Thank you SO MUCH for making this video and for all your help - saviour!!!
Out of curiosity, once you successfully completed this latest update, have you paired an X-TRAC or ABL to your scope? If so, have there been any issues?
@@markdockery7910 i have not personally
What if you've done all this CORRECTLY and it still doesn't resolve the issue? Any ideas? Just return it?
Which scope? What sd card are you running? Are you using the obsidian 4 app?
@@SouthernWoodsandWater 4k 3-14 Pro, Yes, Kingston 8gb MicroSD HC. It locks up even w/o using the app. :-/
Shoot me a email. Jrmlms2@gmail.com
I get as far as run as administrator. Then I click next but I get a different box. It says welcome ATN firmware update Set up. Then I click next and it wants me who install something C:\Program Files\ATN\ATNFirmwareUpdate
Thats the installer, you have to run that first, then youll have the program on your desktop
I lost everything in my scope what should I do?
What did you do to lose everything? A factory reset?
Hello. I am in a field in deepest dark ireland. scope is frozen again. update wont open on my chromebook. it seems to be a new file. says go to playstore. dont have a cable with me anyway. any tips Please.
What file did you download?
You don't open the actual update file
You also need to use Windows 10
Hello again@@SouthernWoodsandWater Got a cable. I was opening the update file. I only ever had a chromebook. Worked before. Need a teamviewer kinda service for this))
I guess I am too old for this stuff. Fox wins tonight.
Absolutely AMAZING! Thank you SO MUCH. This has sorted the problem I have experienced.
I have a shooting channel - would you mind if I use a clip of you to promote what you've done? I won't show the full video or any audio, I want people to come here to view, like and share but I wanted to share this fix with people who watch my channel and bring them here.
Promote away! We also have a Facebook page! Just look up Southern Predator Tactics!
@@SouthernWoodsandWater Awesome! I'll out the video together and out tonight. I appreciate you taking the time to do this - I think it's fixed my problem. Thank you! 👍👍
cant find the description
It's right above where you typed you comment
My screen is frozen to grey unable to change even after an update ???
Shoot me an email jrmlms2@gmail.com
Try this file instead www.dropbox.com/s/oeu6wshzdounxk0/xsight4k_3_1_01_144.elf?dl=0
I'm assuming you have a 4k pro
Spoke too soon dam .. widgets came back rectile levels .. but can’t do any thing frozen like that .. trying man trying
Any updates?
This corrected the problem with my brand new scope. That being said, why are we all having this issue with brand new equipment? Considering returning mine for refund. I’m not sure I can trust this for hunting.
Which scope do you have?
I cant turn my scope on? Anyone else have this issue? Also, all i have is a mac so as far as getting the update to blue idk what to do. Can you help?
Gotta use Windows 10
My scope wont record. Icon for SD card is red. Help please.
Needs to be a SDHC class 10 card. 64gb or less. Insert card and format it in the options menu
@@SouthernWoodsandWater Thank you. I will take a peep at it. It cost me £70 so I expect it to be tip top))
@@SouthernWoodsandWater Darn. My lovely new expensive card reads Sandisk Extreme 128 GB Micro SD V30 XC 1 A2. I hit format and no change (((
Yeah... That card isn't going to work in the scope.
Take some time and read the owners manual. Learn about the scope. It will save you alot of headache in the future
Good job thank you
when I push power + down button, the update button don't change to blue, I restarted PC for couple times, but nothing change! is any one can help me ? thank you..
Are you doing it with the scope off? They also have to be pressed at the same time
@@SouthernWoodsandWater Yes, I turned odd scope, and followed instruction one by one, but nothing changed. I call ATN , they told me change cable.
When i plug into my pc. It said usb didnt recognize i try everytime. Pls help me
Try restarting your computer
Southern Predator Tactics still didnt recognize
Im gonna say that's a issue with your computer. Try a friend's pc if possible
Southern Predator Tactics i try 3 different pc. The result is the same.
Good day is your scope still coming on mines wont come on
You are my hero!!!
I need the elf file.
The elf file is in the description
I have no problems with the installation of the program, but it seems that the device just doesn't want to connect. Here's a screen recording of what's happening on my end. As you can see the button doesn't want to stay BLUE. Seems like it is having connection issues. Computer has been restarted numerous times and the same thing happens. Mind you that after pressing DOWN + POWER buttons and the blue flickering goes away the scope will not turn on therefore I have to hold down the POWER but for what seems like eternity until I hear a click then I can power the scope on again.
ATN has been contacted so I'm hoping to hear from them soon.
th-cam.com/video/PR5_1XCSlG4/w-d-xo.html
FINAL UPDATE: 4/14/2020 I do not know why my USB ports was causing that, but all I did was switch to another USB ports and the UPDATE button finally stayed "LIT BLUE" for me and I was able to finish the EFL programming firmware plus the update the current firmware of 3.1.08.451 onto my X-Sight 4K Pro. Whew!!!! What a relief. Glad I save my zero information and profile and imported them back to the scope. I will verify my zero again and re-zero the ABL 1000 I have attached to it. I hope that the blank screen issue will be fixed from now on.
thanks a ton. was hunting last night everything was perfect. get home to power up scope to mess with some stuff. gray video. no buttons, no menus no anything. hold power for 15 to shut down. restart nothing works. did these steps. back up and running. hopefully can go kill some dogs tonight now!
Sounds great! Glad to help! Get you one!
Thor 4 ELF File. www.dropbox.com/s/4rt11pm1upiamj9/thor4_3_3_05_357.elf?dl=0
i have do do this about once a week. Save your settings on paper!
are you still doing this weekly? I would describe that as a not functioning properly. Did you return or replace your unit?
Thanks Mr. You just stopped me throwing my new scope out the window)))) Subd. Jimmy, Thanks. ))))
I had the same problem this weekend. I decided to let the battery drain. Once the white screen was gone, I tried powering it back on. Guess what, everything was back to normal. The battery was critically low, and powered back off in 3 seconds. Next I connected it to the charger to see what it would show, I powered it on right away. Still normal, but now charging as well. I went ahead and shut it off to leave it charging. I will let you guys know my findings tommorow. Fingers crossed, and I won't have to go through all that jazz.
Any updates?
@Try Again Yes indeed. The reset worked like a charm! I haven't had any issues since.
@@anastaciolopez7438 awesome thanks
@@madbroindustries you bet.
@@anastaciolopez7438 i am planning to mount mine on a 308 but idk if the scope can handle it
Other than spitting in your spitter, excellent video
Some habits never die I guess! Glad I could be of help!
Email sent could use all the help I can get
update box went blue, pressed update, but where it said connected now says failed.
what do i do?
Restart your computer. If you continue to have issues, email me. JRMLMS2@GMAIL.COM