Handling Sales Returns with Zoho Inventory

We all love selling products to customers. But sometimes, we find a few customers bringing back the products we sold for one reason or the other. If you are one of those sellers that accept product returns, then you need a way to centralize them and deal with returns, refunds and replacements. And so, we at Zoho have made a dedicated sales return module inside of Zoho Inventory to help you manage them.
By tuning into this video, you will learn about:
- A typical sales return cycle within Zoho Inventory,
- How to process a product return, add undamaged goods back into inventory and give refunds to customers,
- And, how to handle four different real time product return cases involving both shipped and unshipped goods as well as invoices, store credits and replacements.
- You will also learn how you can generate a sales return history report inside of Zoho Inventory.
For those of you who want more information, please check out the following:
- Sales Return Guide: www.zoho.com/inventory/help/s...
- Register for a free weekly webinar: www.zoho.com/inventory/webinars/
- Sign up for a 14 day free trial: www.zoho.com/inventory/
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And if you are new to our product:
What is Zoho Inventory?
Zoho Inventory is a cloud based order management solution that was made in order cater to the inventory management needs of micro, small and medium businesses. It follows the FIFO logic and is a version free app that constantly evolves to meet the ever-changing needs of our customers.
Who can use Zoho Inventory?
Retailers, online sellers, distributors and SMBs that deal with both products and services.
Please email your suggestions, feature requests and feedback to [e-mail]

[@BachNguyenXuan-xk7te]

What if a customer wants multiple refund for an order?

[@Mpanagiotopoulos]

When I try to create a sales return I get the following message "You cannot raise a sales return from a manually fulfilled sales order."