WhatsApp Integration | Bigin by Zoho CRM

In today's business landscape, messaging apps play a significant role in customer operations. Customers can engage with businesses, seek support, ask questions, receive personalized recommendations, read reviews, and even make purchases-all within a messaging app.
Our latest integration with WhatsApp enhances customer engagement, streamlines sales and marketing processes, providing a more convenient and personalized experience for your leads and customers.
Learn more about our integration: zurl.co/aWr3

[@garyalvaradopro]

Excelente 🔥

[@citizenslegal]

Hi guys, when doing the integration I wasn't given the option to "choose existing whatsapp account", it only let me create a new one. Can you please help me out? Do you have any thoughts on what could be the issue?

[@biginbyzohocrm]

Hey, @citizenslegal! Sorry to hear you're facing this issue.
You can check out the steps to integrating WhatsApp with Bigin in our help doc: help.zoho.com/portal/en/kb/bigin/integration/articles/integrating-with-whatsapp
If you have more questions for us, write to us at [e-mail] and we'd be around to help.

[@Bxrbxrxxf]

Hi! The profile picture displayed is from the user (account) that answered the message? can be modified ? Thx!

[@biginbyzohocrm]

Hey there! Thanks for reaching out to us.
Could you please explain your query in detail? It'll help us assist you better! :)

[@cjsasi2373]

Can I integrate my whatsApp API? ( wati)

[@biginbyzohocrm]

Hey, @cjsasi2373!
Yes, you can integrate Wati via Zapier or our toppings. Head to this link to learn more: www.bigin.com/integrations

[@rajkamalgupta8612]

This WhatsApp work as whatsapp API ? I have few query related to this. Like charges same as whatsaap API. Or similar to AIsensy

[@biginbyzohocrm]

Hello, @rajkamalgupta8612! Zoho is a business solutions provider, and our most recent update allows you to link your phone number and WhatsApp Business account to Bigin (a small business CRM solution), after which you will be able to respond to messages received from your contacts via Bigin.
And regarding the charges; each WhatsApp Business account gets 1,000 free service conversations each month. Once exhausted, you can either manually buy credits or opt for auto-recharge. Please check this link for more details: zurl.co/X5mi

[@amittiwari-ip8un]

​@@biginbyzohocrm dear zoho team,
can we send bulk msg like wanotifier

[@EdwardMuyaMwangi]

@@biginbyzohocrm Nice

[@andrefranco6731]

@@biginbyzohocrm hello, I want to know if on a single Bigin account it is possible to have multiple Whatsapp Business Accounts at the same time to manage multiple phone numbers from the company

[@GolazoFC_24]

@@andrefranco6731 Yes, I would like that very much

[@mustafaalsakkaf8946]

What about he mobile app

[@biginbyzohocrm]

Hey, @mustafaalsakkaf8946! Thanks for reaching out to us. :)
Yes, you can use the WhatsApp integration even via our mobile app. Let us know if we can help you with anything else.