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Bigin by Zoho CRM
India
เข้าร่วมเมื่อ 19 พ.ค. 2020
Bigin is a pipeline-centric #CRM built and priced for small businesses with big dreams. Whether you're ready to move beyond spreadsheets or simply replace legacy sales tools, we are here to help you get started.
Bigin Explainer: Introducing Formula Fields
Meet Formula Fields, the latest custom field in Bigin that will automatically do all the pesky mathematical and conditional calculations and provide you with the up-to-date data required to run your business.
Check out our comprehensive help doc to get in-depth guidance on how you can create formula fields for your business:
Chapters in the video:
00:00 - 00:55 Why do you need formula fields?
00:58 - 06:23 How can you create a new formula field?
06:23 - 07:29 Common examples of how formula fields can be used in different industries.
Try out our new feature and share your thoughts and questions in the comments below. We love hearing from our amazing #BiginnersClub
#BiginUpdates #SmallBusiness #CRM #SMBGrowth #Entreprenuer
Check out our comprehensive help doc to get in-depth guidance on how you can create formula fields for your business:
Chapters in the video:
00:00 - 00:55 Why do you need formula fields?
00:58 - 06:23 How can you create a new formula field?
06:23 - 07:29 Common examples of how formula fields can be used in different industries.
Try out our new feature and share your thoughts and questions in the comments below. We love hearing from our amazing #BiginnersClub
#BiginUpdates #SmallBusiness #CRM #SMBGrowth #Entreprenuer
มุมมอง: 607
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Dashboards | Bigin by #ZohoCRM
มุมมอง 43821 วันที่ผ่านมา
Here's what the #Bigin dashboard can do for your business: - Visualise current and historical #activity using charts - Measure team or campaign performance using #KPIs - Set #targets and monitor deliveries using Target meters That's not all! Step up your #analytics further by integrating @ZohoAnalytics and take your #data visualization to the next level. About Bigin: Bigin is the easiest CRM to...
Spring Updates | Bigin by #Zoho CRM
มุมมอง 510หลายเดือนก่อน
Welcome to the Four Seasons of #Bigin. We bring you the Spring Updates, where you will learn more about your very own #CRM's improved features. From drill-down in dashboards, #data export enhancements to customizable form links; exciting new #updates await you. Dive in! About Bigin: Bigin is the easiest CRM to manage your customers and it is all you need to streamline your customer operations i...
Discover how Runtime HRMS decreased their turnaround time in support and sales by 30% with Bigin
มุมมอง 3052 หลายเดือนก่อน
Runtime HRMS leveraged Bigin CRM to streamline their support and sales pipelines, leading to a remarkable 30% decrease in turnaround time. Watch this video to learn how this powerful CRM solution optimized their operations and accelerated business growth. Head to this link to learn more about Runtime HRMS's story with Bigin: www.bigin.com/customers/runtimehrms.html
20% more Deals Closed! Tulsea transforms sales with Bigin
มุมมอง 3052 หลายเดือนก่อน
Struggling with a messy sales pipeline? Look no further! See how Tulsea, a top Indian media company, boosted their sales by 20% using Bigin's CRM. In this video, we explore how Bigin can simplify your sales process and help you close more deals. Watch now and unlock the secrets to sales success! Head to this link to learn more about Tulsea's story with Bigin: www.bigin.com/customers/tulsea.html
The Easiest CRM Ever | Bigin by Zoho CRM
มุมมอง 743K2 หลายเดือนก่อน
Here's the easiest CRM to manage your customers! Sales deals, support tickets, customer onboarding, order delivery, customer testimonials, contracts, and everything in between-Bigin is all you need to streamline your customer operations in one platform. Get started in under 30 minutes. Learn more: www.bigin.com
Bigin Explainer: Stage Automation
มุมมอง 1.6K2 หลายเดือนก่อน
Check out the latest update in Bigin's Pipeline module. Share your thoughts, experiences, and questions in the comments below. We love hearing from our amazing #BiginnersClub Chapters in the video: 0:00 - 0:38 Introduction 0:39 - 2:35 Stage transition with workflows 2:38 - 4:33 Stage automation 4:34 - 4:46 Conclusion Don't forget to subscribe and hit the notification bell to stay updated with t...
Built-in Telephony | Bigin by #ZohoCRM
มุมมอง 1.2K3 หลายเดือนก่อน
Learn how Bigin's built-in #telephony functionality works. Make and receive #calls seamlessly within your system, with #features like one-click calling and personalized IVR. Enhance and manage customer interactions effortlessly with #Bigin. Support links for Telephony Learn more: zurl.co/HLR6 Help documentation: zurl.co/BkDY About Bigin Bigin is the easiest CRM to manage your customers and it i...
Bigin, the CRM choice for every entrepreneur - just like Bob the baker!
มุมมอง 3393 หลายเดือนก่อน
Introducing our lovely baker, Bob, who found it a challenge to attract more customers- a struggle every business owner is weighed down with, wondering how they could do any better. 🫠 To Bob, just baking treats wasn't enough; he realized the need for a tool to manage customer data and foster long-term relationships in order to retain loyal customers. That's when he discovered Bigin! ✅ He streaml...
Bigin Masterclass #5 | Deep dive into email communication
มุมมอง 9483 หลายเดือนก่อน
In the latest edition of our Masterclass series, we'll be taking a look at how you can streamline email communication with Bigin! What can you expect to learn from this Masterclass? 📧 How to integrate your email account with Bigin 📧 Executing mass email campaigns 📧 Understanding email automation 📧 Overview of Email integrations 📧 How to manage team-specific emails Need more information? Head he...
Bigin Explainer: List View Enhancements
มุมมอง 2.5K5 หลายเดือนก่อน
Check out the latest upgrades to Bigin's list view in this video. Share your thoughts, experiences, and questions in the comments below. We love hearing from our amazing #BiginnersClub Also, here's a detailed article on the update: zoho.to/list-view Chapters in the video: 00:00 - 00:08 Increasing the column width 00:09 - 00:59 Resize column 01:00 - 01:41 Drag and drop fields 01:42 - 02:26 Creat...
Bigin Masterclass #4 | Overview on our latest features
มุมมอง 2.3K7 หลายเดือนก่อน
Bigin Masterclass #4 | Overview on our latest features
EducateMe discuss the challenges of a small business and how Bigin stepped in as their CRM solution
มุมมอง 5507 หลายเดือนก่อน
EducateMe Edu Solutions, based in Kerala, offers online education and e-learning. They initially used an array of CRMs to manage their business, but frequently encountered issues such as poor user-interface, lack of support, integration errors, all of which had an extensive impact on their day-to-day business activities. These concerns compelled them to forego CRMs and resort to Google Sheets, ...
How a Kenyan real estate firm achieved 20% increase and lowered employee turnover with Bigin
มุมมอง 3357 หลายเดือนก่อน
Catch a glimpse into the success story of a prominent Kenyan real estate company that transformed its operations with the implementation of Bigin. Discover how their strategic adoption led to a remarkable 20% surge in revenue and significantly reduced employee turnover. Explore the journey, challenges, and outcomes that empowered this company to thrive in the competitive market through this com...
How Texub witnesses a 30-40% surge in employee productivity using Bigin | A Bigin Case Study
มุมมอง 5828 หลายเดือนก่อน
How Texub witnesses a 30-40% surge in employee productivity using Bigin | A Bigin Case Study
WhatsApp Integration | Bigin by Zoho CRM
มุมมอง 15K9 หลายเดือนก่อน
WhatsApp Integration | Bigin by Zoho CRM
How CysterCare uses Bigin to attain 35% conversion rate and boost their employee productivity by 30%
มุมมอง 955ปีที่แล้ว
How CysterCare uses Bigin to attain 35% conversion rate and boost their employee productivity by 30%
How Mutrux Firm, LLC transformed their internal processes and increased collaboration with Bigin.
มุมมอง 299ปีที่แล้ว
How Mutrux Firm, LLC transformed their internal processes and increased collaboration with Bigin.
V4 Creative records a 40% increase in productivity and customer engagement with Bigin.
มุมมอง 384ปีที่แล้ว
V4 Creative records a 40% increase in productivity and customer engagement with Bigin.
Set up your CRM in under 30 minutes | Bigin by Zoho CRM
มุมมอง 18Kปีที่แล้ว
Set up your CRM in under 30 minutes | Bigin by Zoho CRM
Lawyers of Preston, a Melbourne-based law firm finds instant success with Bigin.
มุมมอง 509ปีที่แล้ว
Lawyers of Preston, a Melbourne-based law firm finds instant success with Bigin.
We've launched #BiginForEveryone and here's what our teams at Zoho have to say!
มุมมอง 1.8Kปีที่แล้ว
We've launched #BiginForEveryone and here's what our teams at Zoho have to say!
Toppings and Developer Center | Bigin by Zoho CRM
มุมมอง 517Kปีที่แล้ว
Toppings and Developer Center | Bigin by Zoho CRM
Do we need to import lead as contact separately and then in pipeline separately.
can't hear anything
Hey there! Apologies for this and thank you for your feedback. We'll ensure to adjust the volume in our upcoming videos. If you'd like to learn more about formula fields, check out our help doc: help.zoho.com/portal/en/kb/bigin/customization/articles/formula-field-20-6-2024
Very low voice
Hey there! We're sorry about this and thank you for your feedback. We'll ensure to adjust the volume in our upcoming videos. If you'd like to learn more about formula fields, check out our help doc: help.zoho.com/portal/en/kb/bigin/customization/articles/formula-field-20-6-2024
Hi! The profile picture displayed is from the user (account) that answered the message? can be modified ? Thx!
Hey there! Thanks for reaching out to us. Could you please explain your query in detail? It'll help us assist you better! :)
Does it have auto follow up ?
Hey there! You can always set up automatic follow up emails with our workflow automations features. Read more about it here: www.bigin.com/features/workflows.html Write to us at support@bigin.com if you have questions for us!
I tried to book appointment through cystercare website which was for consultation only worth rs 599/- it directed me to do payment first and money got deducted still i didnt get any call from them for appointment. Even i tried to reach on their number through google they didnt answer
Does it also have recordings?
Hey there! Yes, Bigin's built-in telephony lets you record all incoming and outgoing calls. 😁 Read more about it here: help.zoho.com/portal/en/kb/bigin/channels/phone/articles/call-recording
Hello! I have a very basic but possibly complicated question. I have a client that brought ZOHO to me as I’ve worked with other CRM systems in the past and this is their preferred system they want to now move forward with. However, I’m not sure how the ownership or admin works if I set it up with my own email then transfer ownership like I have with other systems. Or, should I walk them through the setup process so that they’ll have to initially start with their own email address. My only worry is that they’ll have access to the system before everything is setup, I’m sure they’ll get email alerts about everything I trigger and test, etc. Any advice is much appreciated!
Hey there! Thanks for reaching out to us. There are two options you can resort to: 1. Set up the Bigin account using your email, customize everything for your customer, and then add them as a super admin. They can remove you from the account afterward. 2. Have the customer sign up directly on Bigin and then add you as a user with permission to customize. Hoping this helps you out. 😁 🙌 If you have more questions for us, drop us an email and we'll help you out. 📨 support@bigin.com
@@biginbyzohocrm HUGE help! Thank you!
Hi, if Bigin handles my company domain emails, how does Bigin deal with emails that are not related to clients for example I have an admin@ email account for other things that are not related to any pipeline, they are usually of general business admin nature. Do you still access emails via gmail too? to see the inbox? or only get all emails from the Bigin interface? Thank you.
Hey there! You can view all emails linked to a contact in Bigin, but those that aren’t won’t be visible. But we'd love to understand your requirement in detail. Do drop us an email and our team will connect with you. 📧 support@bigin.com
Good job, pls which software or platform did you use to edit this video. Thanks in advanced
Glad I found this. The Bigin help docs tell you how to do it, but they don't actually tell you how to access it. I couldn't find it anywhere. Now I know to go to settings.
Hey there! Thanks for your feedback. We're glad you found what you needed and we'll ensure the help docs are easier to access! You can always access them via our home page as well: help.zoho.com/portal/kb/bigin Need a hand with anything else? We're just an email away. 📧 support@bigin.com
I can't see my Google calendar events in Bigin, is this possible? I linked Bigin with my Gmail but still the calendar events in Google are not viewable in Bigin.
Hey there! Thanks for reaching out. It sounds like there might be a syncing issue with your Google Calendar. But no worries, we'll get this fixed. Please write to us at support@bigin.com and our team will straighten this out for you.
Thanks
how do i use your api
Hey there! Our developer doc should help you dive deep into Bigin's APIs. 👇www.bigin.com/developer/docs/apis/v2/ Got more questions for us? We're just an email away! 📧 support@bigin.com
I'm a Marketer and advertiser myself. But i never searched for any ads to view, But this one!, guys you literally made a masterpiece love this creativitym best regards
Yay, we're glad you love it! ☺️🙌
Why does the email template builder show up in Bigin ?
Hey there, Anders! These handy help docs will show you how to create and build email templates in Bigin. help.zoho.com/portal/en/kb/bigin/faqs/emails/articles/how-to-create-an-email-template-in-bigin help.zoho.com/portal/en/kb/bigin/channels/email/articles/create-email-templates If you still have questions for us, drop us an email. Our team is here to help! 📧 support@bigin.com
I would %1,000 agree BIGIN is amazing! I've used them for over a year now and I LOVE and love how simple and easy it is to use.
It's comments like this that make our day. Thanks a ton for the glowing feedback. ☺️✨ We're eager to hear more about your experience with Bigin and we'd love to collaborate on a case study to showcase your success story. 🙌 And plus, we've got a bunch of rewards waiting for you in return! Drop your interest here: forms.zohopublic.com/zohocorporation/form/Submityourinterestform/formperma/WxY3aCEA_lSGpLpKS91MrKK3HuIDpzC61_wneRCiR9c
Please consider the price for small business people in Chennai,
Absolutely! Our CRM solution is priced with small businesses like yours in mind, starting at only Rs.400/month. We also have a free plan for single users. 🙌 Learn more about it here: www.bigin.com/pricing.html
Question: Why is it not possible to have more than one Stage Automation per stage with different criteria? My goal: based on a field of the ticket I want to send an email in language english or in an other language.
Hey, @SOT-we7ey , Stage Automation was introduced to create workflows in Kanban view in Team Pipeline. However, creating duplicate rules in Stage Automation is restricted for now. A workaround to help you out - you can create another workflow based on the criteria or requirement. Let us know if we've clarified your query. We're just an email away for more help. 📧 support@bigin.com
Searched for this AD
In India, which telephone operator we can integrate Telephony ?
Hey, @gauravgupta23! You can integrate Bigin with MyOperator, an Indian telephony provider. Learn more about our integration over here: www.bigin.com/integrations/myoperator.html
The "Deliverability" "+Domain" not longer exists. Where do I go to authenticate my email?
Hey, @scientificapproach6578! We have removed the additional step of addition by users, and to further simplify it, Bigin will now add all confirmed email domains to deliverability settings by default. We hope all the domains used by you and your users in the email organization are added to the list based on this help doc: help.zoho.com/portal/en/kb/bigin/channels/email/articles/email-deliverability#Step_2_Validate_the_Domain If in case you aren't able to view, please reach out to support@bigin.com and we'd be happy to help!
thanks
Really helpful presentation! Perfect speed & voice!! I really like Begin! Just need to get it set up correctly for my Business!! Thank you
Yay, we're glad you found this helpful. ☺️ If at all you need a helping hand with setup, you can write to us at support@bigin.com and we'd be happy to help out! 🙌
Great presentation... I'll be trying workflow triggers and sending emails
Yay, we're glad you found this helpful. 😄🙌
Can this also send newsletters to all new signups by itself?
Hey, @unsb9109! You can always set up email workflow conditions to implement the same. Learn more about it here: www.bigin.com/features/workflows.html
Hi guys, when doing the integration I wasn't given the option to "choose existing whatsapp account", it only let me create a new one. Can you please help me out? Do you have any thoughts on what could be the issue?
Hey, @citizenslegal! Sorry to hear you're facing this issue. You can check out the steps to integrating WhatsApp with Bigin in our help doc: help.zoho.com/portal/en/kb/bigin/integration/articles/integrating-with-whatsapp If you have more questions for us, write to us at support@bigin.com and we'd be around to help.
The only ad that I search to view 😀
The only ad that I search to view 😀
it can connect to LinkedIn?
Hey, @actm1049! Thanks for reaching out. :) Yes, you can integrate your LinkedIn account with Bigin via our Zapier integration. Check out more info on this over here: www.bigin.com/integrations/zapier.html
how to upload an excel sheet to Bigin
Hey, @actm1049! You can import your excel sheet within Bigin with just a few simple steps. This link should help you out with more information - www.bigin.com/features/import-and-export-data-bigin.html If you have more questions, drop us an email at support@bigin.com we'll be happy to help.
@@biginbyzohocrm is there a video on this?
I like what l hear from your clients. Let me be the first in the USA.
Hey, @homeresourcerealtyinternat321! Thank you for your kind words. ☺️ We'd love to chat and explore how Bigin can help your business. Let's connect at your convenience. 🙌
i didn"t understand this advertisement but this song was great, who is the singer and what type this song
Have been using the system for a couple of years now and I woudl very much lika a chrome extension for whatsapp. Sending the leads to begin has been a pain with it. It would be great to be able to edit and save info from WA contacts direct into bigin with a plugin.
Hey, @ladygamer_2023 Great news! We're seriously considering about adding the Chrome extension to Bigin. It looks like it'll be on our roadmap very soon!
Could you please add dependent sorting? This means: If I sort first column A and then column B, then column B will be sorted depending on A.
Hey, @SOT-we7ey! Thanks for reaching out to us. :) Unfortunately, we currently don't offer multi-field sorting. Feel free to write us at support@bigin.com and our product experts will help you with any further questions.
What about he mobile app
Hey, @mustafaalsakkaf8946! Thanks for reaching out to us. :) Yes, you can use the WhatsApp integration even via our mobile app. Let us know if we can help you with anything else.
Amal Chettan sang the Jingles ❤💥
When it will be ready upcoming enhancements for whatsapp?
Hey, @marcello171280! Exciting news! Our upcoming WhatsApp enhancements are just around the corner. We have template messaging, automated messages through workflow, multiple WhatsApp channels and bunch of other enhancements coming up. Stay tuned for the updates! :)
We trust to have good news soon !😊
This was very helpful. Thanks for sharing all the knowledge.
We're thrilled to know you found this insightful. 🙌
Hi, I want integrate with my whatsapp business and bigin
Hey, @mehnamarketing5991 ! Thanks for reaching out to us. These links should help you out with the integration. 1. www.bigin.com/features/whatsapp-integration.html?source_from=biginheadernew 2. help.zoho.com/portal/en/kb/bigin/integration/articles/integrating-with-whatsapp Need more help? Write to us at support@bigin.com and we'll guide through it! 🙌
Can I integrate my whatsApp API? ( wati)
Hey, @cjsasi2373! Yes, you can integrate Wati via Zapier or our toppings. Head to this link to learn more: www.bigin.com/integrations
Does not show how to import company, what information must be included and would like to know what can be included or should be excluded in fields such as "Describe" under the company heading. Trying hard to get some direct help.
Hey, @Maria-mv5ms! Here's our guide for some tips: help.zoho.com/portal/en/kb/bigin/modules/companies/articles/companies#Bulk_actions_in_list_view Need more help? Write to us at support@bigin.com and we'll sort it out for you. 🙌
amazing #welovebigin
This WhatsApp work as whatsapp API ? I have few query related to this. Like charges same as whatsaap API. Or similar to AIsensy
Hello, @rajkamalgupta8612! Zoho is a business solutions provider, and our most recent update allows you to link your phone number and WhatsApp Business account to Bigin (a small business CRM solution), after which you will be able to respond to messages received from your contacts via Bigin. And regarding the charges; each WhatsApp Business account gets 1,000 free service conversations each month. Once exhausted, you can either manually buy credits or opt for auto-recharge. Please check this link for more details: zurl.co/X5mi
@@biginbyzohocrm dear zoho team, can we send bulk msg like wanotifier
@@biginbyzohocrm Nice
@@biginbyzohocrm hello, I want to know if on a single Bigin account it is possible to have multiple Whatsapp Business Accounts at the same time to manage multiple phone numbers from the company
@@andrefranco6731 Yes, I would like that very much
Excelente 🔥
It would be cool if you added signals to calendar view
Bigin are amazing, I LOVE THEM!!!
Thank you very much for the video❤. Way of explanation is very easy to understand and it gives some confidence for using this tool.
Excellent Video, describes setup wonderfully!
What a grand advertisement! I didn't understand it , but I wanted a Begin, whatever it was!🤣