Can you do features such as Missed Call Text Back with Open Phone and Zapier? HOw about adding AI to that conversation? Here's a simple use case. A customer calls your Open Phone number and they either leave a voicemail or they hang up because we can't come to the phone. Can Open phone and Zapier have a two way text conversation with that customer using AI? This is very helpful at hours that our business is closed. Thank you for your help.
Hi there! Yes, we do have an auto-reply feature that will send a text to a number that calls/messages you. Regarding the two-way conversation, if you have an AI tool that you can link using Zapier, that might work. However, we do not offer AI assistants (yet!) via the OpenPhone platform. Please feel free to email us at support@openphone.com if you have additional questions. :)
For some reason I cannot get my Jotform to work properly with OpenPhone. I’m trying to after each submission it creates a new or update contact in OpenPhone . The other problem I’m noticing is when I get a new call or message. I always miss them because I do not get long enough notice or any sound alerts? Notifications with sound is turned on.
Hi Brian, thanks for reaching out. We're sorry to hear that you're experiencing issues and our Support team would be happy to troubleshoot. The best way to get in touch is by using our new submissions form: support.openphone.co/hc/en-us/requests/new This way you'll be able to share important details and attach videos or screenshots if applicable. Hope to hear from you soon.
I can't figure out how to get open phone and lead simple to communicate the right way. I want every contact on LeadSimple to be a contact on OpenPhone.
Hi Gustavo, are you asking about how you would import your contacts? If so, you can do so using a .csv file. Here's a helpful article on how you can do that: support.openphone.co/hc/en-us/articles/1500009861242-How-to-import-a-large-number-of-contacts-to-OpenPhone#how-to-import-a-large-number-of-contacts-to-openphone-0-0
Can you do features such as Missed Call Text Back with Open Phone and Zapier? HOw about adding AI to that conversation? Here's a simple use case. A customer calls your Open Phone number and they either leave a voicemail or they hang up because we can't come to the phone. Can Open phone and Zapier have a two way text conversation with that customer using AI? This is very helpful at hours that our business is closed. Thank you for your help.
Hi there! Yes, we do have an auto-reply feature that will send a text to a number that calls/messages you. Regarding the two-way conversation, if you have an AI tool that you can link using Zapier, that might work. However, we do not offer AI assistants (yet!) via the OpenPhone platform. Please feel free to email us at support@openphone.com if you have additional questions. :)
For some reason I cannot get my Jotform to work properly with OpenPhone. I’m trying to after each submission it creates a new or update contact in OpenPhone . The other problem I’m noticing is when I get a new call or message. I always miss them because I do not get long enough notice or any sound alerts?
Notifications with sound is turned on.
Hi Brian, thanks for reaching out. We're sorry to hear that you're experiencing issues and our Support team would be happy to troubleshoot. The best way to get in touch is by using our new submissions form: support.openphone.co/hc/en-us/requests/new
This way you'll be able to share important details and attach videos or screenshots if applicable. Hope to hear from you soon.
I can't figure out how to get open phone and lead simple to communicate the right way. I want every contact on LeadSimple to be a contact on OpenPhone.
Hi Gustavo, are you asking about how you would import your contacts? If so, you can do so using a .csv file.
Here's a helpful article on how you can do that: support.openphone.co/hc/en-us/articles/1500009861242-How-to-import-a-large-number-of-contacts-to-OpenPhone#how-to-import-a-large-number-of-contacts-to-openphone-0-0