Tim Clark is absolutely correct when he says that U.S. carriers aren't customer-centric. It was shocking to hear how much Delta returns to its shareholders in the form of $7 BILLION. Half of that could revolutionize their product offering and offload all the legacy units and modernize their fleet. That shows you where their priorities lie. But instead, what U.S. carriers have been doing similar to U.S. automakers is mistaking the philosophical notion that value and profits are substitutions when in fact they go hand in hand.
+gnryushi The US legacy carriers like most other carriers need to pay shareholders that amount to keep investors satisfied so that they continue to invest in the company. It is very easy for emirates and particularly etihad to say they pay so little dividends when their main shareholder is the respective sheiks of these emirates who for obvious reasons does not require dividends. US carriers have a lot more variables involved when offering products to the markets that gulf carriers do not have to consider. For Example staff at these gulf carriers cannot join unions. I love emirates, the experience is much better than these legacy carriers I must admit but I don't think the manner in which these gulf carriers operate is very transparent.
Your are right the airline industry in the US should care more about please their customers than making all the profit for themselves. You know they have been saving a lot of money since 9/11 due to the fact that they do not serve food in US. airlines anymore. Which i think is TERRIBLE, THEY SHOULD PLEASE THEIR CUSTOMERS LIKE BEFORE, BECAUSE EVERYTHING GOES HAND IN HAND. ******DELTA has the WORST SERVICE by the way.
Hope the world have two more Tim Clarks. Well Educated, know what he is talking about, and the Boss of the Airlines in the whole world. Emirates always better than the cheap American airlines. American airline companies are the worst!! US companies learn from the GCC airlines. The newest aircrafts in the world, Luxuries, best service in the world. American airlines own the oldest, the cheapest, the worst service. Thank you Emirates
Sir Tim Clark gives a comprehensive perspective of the aviation market. The three legacy airlines of the US grew out of having domestic market dominance but are now being undercut by no frills domestic carriers and yet do not have a long term strategy to address the international market. Emirates has never had a domestic market and has grown by providing a global operation. The geographical position of UEA means that with the right aircraft such as A380 and B777X that every part of the planet can be accessed from one hub. So while US carriers struggle to provide a profitable service in a changing world it is the aircraft manufacturers, airport operators, holiday resorts, taxi services, hotels, and the jobs that go with them, that benefit.
Emirates, thanks for bringing your 615-passenger A380 to Copenhagen Denmark! Now please can you do more connections directly from European airports (20 are asking you, you say?) to US airports and to South America. That would be great. The A380 is freaking awesome. And your 2-class 615-passenger A380 is amazing! I hope Emirates join OneWorld alliance.
I've flown with them many times. World class carrier. countries don't realise America is not your friend if they don't have a certain interest in your country.
My deepest respects to Sir Tim for holding such a brilliant press conference, all the meetings with US departments and of course leading the hard work up to now. Emirates, like Qatar and Etihad, did not pick this fight. I love what Emirates and their peers have done to the world, the way they have connected city pairs that would have been impossible before. And they do this with in flight amenities and general customer care that puts the Big 3 US legacy carriers to SHAME. The Middle East Big 3 could not have taken any market share from the US ones because the US ones simply don't fly to the markets that the likes of Emirates bring in customers to and from i.e. Middle East, South Asia, parts of South East Asia and of course Africa. So how on earth the dumb US carriers found the Middle Eastern ones a threat is beyond imagination. And it is beguiling that they spent 2 years of their shareholder money concocting a white paper full of fabrications. Next time they fall on hard times, may be they should forgo Chapter 11 protection. Isn't that one of the biggest forms of airline subsidy?
Emirates is a fantastic airline in all strengths. Sir Tim Clark has done a fantastic job is guiding this airline to it's present heights. The "Legacy Airlines" are living in the past, for them they forget that without the customers they would be bankrupt. Trying to abolish "open skies" will be a disaster for the USA. They should update their product to be more consumer friendly and stop complaining and leveling undue allegations on carriers like Emirates who bring in business as well as jobs to cities where they operate. I have been flying with Emirates since 1997 and I can only say that they are very service oriented and it is a pleasure to fly with them.
LOL Mr Clark have a point.................United and Delta together have bought 60 A350 from Airbus, while Emirates are actually supporting Boeing creating jobs.......... I am not quite sure in what position the Legacy airlines are to say they are creating jobs and require protection, just a little stat I pulled up, I am not into the information yet, just what I found interesting looking into the stat Emirates have 270 777 in the book including 777X on order Emirates - 284 Airbus A330/A340/A380 - 75 Airbus A380 on order - 299 Boeing B777/B747F/B777F - 173 Boeing on order Delta Air - 263 Airbus A319/A320/A321/A330/A330NEO/A350 - New Airbus on order 102 New Airbus Aircraft - 559 Boeing B717/B737/B747/B757/B767/B777/B787 - 92 Planes on order B717(Used), B737, B757(USED), B787 - Total 73 New Boeing Aircraft US Airways - 309 Airbus A319/A320/A321/A330 - 7 New Airbus on the book - 24 B757 - no new planes on the order book American Airlines - 545 Airbus A319/A320/A321/A330/A350 - 176 New Aircraft - Largest A321 Operator - 637 Boeing B737/B757/B767/B777/B787 - 181 New Aircraft United Airlines - 198 Airbus A319/A320/A350 - 46 New Aircraft - 716 Boeing B737/B747/B757/B767/B777/B787 - 151 New Aircraft
Other airlines are not so friendly to the passengers.Emirates excelled in that and i personally enjoyed whenever i travelled through Emirates.Sir Tim clark speech is excellent.
I understand what Mr Tim Clark said. US have open skies policy for foreign airlines. Emirates eventually expanded its destinations to dozen cities in the US like Chicago, Los Angeles, New York, Boston and Washington. So why the Big US3 (American, Delta and United) can't compete with Qatar and Emirates? Canada is very different one because of protectionism policy, meaning that any of the heavily subsidized or fully state owned airlines will limited the expansion of Canadian destinations in order to protect Canada flag carrier, Air Canada in the local market, as well as codesharing airline with Star Alliance partners such as Lufthansa. The big US3 can't blame Emirates or Qatar because they truly understand that they can easily expanded to US destinations under open skies policy. In my opinion, this is the true success for Emirates knowing that the demand market to US is larger and profitable for them.
Happy to hear from the chief that you are customer centric, customers are not treated as a commodity. That’s why we choose EK as no.1 when it comes to travel
The Airline Core Business is the customer, design your product to suit your customer needs & exceed it. Airline products are: Seat,Connectivity & Yes we do fly to your destination. EK provides the best, most luxurious seat & services in all 3 classes. Their entertainment system in Economy includes more than 1,000 hours of movies, tv program, games, music & many more. Meals in Economy are filling with a wide of variety including 3 options & Alcoholic beverages (Complementary). Their Aircraft are aged on average 4.5 years, brand new Airbus & Boeing. They fly to 6 continents, so basically you may fly Emirates from any where in the world to any where in world with a short connection in Dubai for 3-4 hours, if your transit time is more than 6 hours, a hotel room with meal voucher is provided. Looking at the American operators, Planes are 20+ years old, the product is comparable with 3rd world countries airlines like rural africa & other eastern european airliners. Seats are small, meals are sample & not edible. Can I fly a US carrier from USA to South Africa or Perth in Australia??? No, can I fly a US carrier from USA to Bali in Indonesia?? NO, they only operate to some parts of Europe, Asia & mainly US & Canada. In brief, the Gulf Carrier are not taking business from American operators in the domestic US market, they are operating to a destination that non of the US carrier are flying to, so US carriers, grow up & suck an Egg.
The legacy carriers want the government out of their business unless they're too afraid to take on their emerging competition on the other side of the world. Sir Clark makes a good point when he says it's not all about service levels on flights and new fleets etc. but rather Emirates services markets the the big three do not, for whatever reasons. The aircraft are available to fly the huge number of emerging long haul routes. Where are the legacy carriers from the land of capitalism and competition ? Worrying about dividend payouts, that's where.
The simple fact of the matter is that Emirates does what they do so much better than anyone else. The Americans as usual think they own the world and try to bully Companies in to submission. Well done to Sir Tim Clark for standing up to them. Great service means continued growth and better profit which is well deserved for Emirates as their service is the best. American carriers treat their passengers like cattle and deserve what they get which is absolutely nothing.
The difference between Emirates and US carriers is.... US carriers spend huge amounts of time and money on how to provide less and less for MORE money! I other words, LESS VALUE for MORE MONEY.
Wow......I just stumbled upon this youtube video because of Hello Jetman and started to watch the rest of the videos of Emirates. I already knew about the Airbus A380 as the largest passenger jet in the world because I have posted a picture of the jet on my facebook months ago and it would be a dream to fly on it from USA to Dubai but, it will never happen for me but, to persecute Emirates by the US carriers (Delta, United and American Airlines. ) is typical........They are just JEALOUS!!.......GO EMIRATE!! I like what I see and hear I wish only the best for you and your company!! ;)
Clark makes good point with his 7 million dollar Delta dividend comment (or was it a share buy back perhaps even worse). Any firm in the profiteering business has no business discussing dividends before addressing the fact that Delta as of now is not entirely working their maximum capacity.
Comment about the big 3 not putting money back into their own airlines to upgrade the comfort and service on the aircraft, lack of expansion into international profit markets and taking care of their employees is spot on. The international legs need to meet or exceed the luxury airlines. But 1st line of contact is in the US markets and they fail miserably to make that service pleasant for anyone. They are at a disadvantage because of the sheer number of short haul flights and the huge amount of aircraft involved and blatant change of treatment to crew and passengers in these markets. You have to pay the employees a living wage (emirate crews for example are based and housed in Dubai on their dime)to attract the cream of the crop as Emirates does. US crews have to live in crash pads to make ends meet. Young crews are hired that have no customer service values or training, they are well trained in operational and emergency situations but don't have the drive or incentive to serve. First line communication with the airlines in sales (reservation lines) are farmed out to foreign countries that are not actual employees but contract workers and are hard to understand. You have to match to compete. When disappointed with travel on the big 3 it is no wonder us travelers will take foreign carriers to out of country destinations that have a luxury reputation. Alaska Air has been working hard to do that and with the acquisition of Virgin will be in a position to show the big 3 whats what. Just my two cents.
The real reason UAE is successful and USA is in permanent decline is that UAE does not have a welfare state or, as I understand it, an income tax. It is true that employees pay the income tax so why should hurt delta, american or united? Well the simple answer is that in a world economy, the only thing that matters to the worker is after tax pay. If UAE can deliver a higher net pay than a USA carrier, well, it won't be long before employees good enough to work for emirates will do so, and leave the USA for the better opportunity elsewhere. Which by the way is already happening. Airline workers are getting tired of working hard all day in major US city airports only to come back to their cars and find that they have been broken into. On the drive home they pass by slum after slum witnessing homeless people fighting in the streets. The high levels of crime in the United States of America and general deterioration of the USA in general are having a chilling effect on workers desire to keep working. It's a major cancer on the working people in the United States of America.
MEALS SHOULD BE SERVE AGAIN IN AMERICAN CARRIERS, since 9/11 they had stop doing that, and they have saving a lot of money. Where is that money??? EMIRATES IS NOT TAKING NOTHING AWAY FROM american carriers. they are loosing customers because they have bad service, and there a lot of countries that they do not fly either.
I do think that American airlines are losing, but not necessarily to gulf carriers. Case in point: Emirates main NA travel market is from USA to South or Southwest Asia, and maybe Africa. American airlines fly only to East Asia, and I don't think any flies to India or UAE (DL flies to JNB still I think). Yes, a couple routes were lost, but I think it is more than just Gulf carriers causing American airlines' downfall. Just a poor product and value in general is a primary reason.
Well said. Business class on an American carrier is equal to Premium Economy on most International ones. The flight attendants are old and miserable and hate their jobs, and it shows in the lackluster service.
Just ask the public what they want. At the end of the day it is they that have to endure the poor standards (aircraft, in-flight service, ground handling, general US airports, security) on offer in the US. It will be pretty obvious who is providing a better service.
well said quinnjim. the airlines from the gulf are indeed geared to pretty much destroy all other competition because they have unlimited "equity"/quasi equity support, without any worry about shareholder return. our very own jet airways india has meekly submitted to etihad and wether you go into all these complex hypothesis about bailouts,policy etc it is clear that unless it was absolutely necessary, jet airways would not have meekly submitted to ethihad. sad day for jet airways,but inevitable because the only other option would have been bankruptcy. what happened within the USA when twa was busted by american airlines. this is just globalising what the USA thought the world to do!
Very well said by Sir Clark. " Who is owner the business? You don't own market share. You don't have own customer. Your earn your customer. Your earn their loyalty." I love Airbus. I love A380
I strongly believe that other businesses, i.e other airlines are not competitive enough and will never envision themselves being at the level reached by Emirates. They have never experienced this level of competition before and you know what? They are shocked and are saying anything that comes to mind to make themselves feel better and exonerate themselves from decreased sales figures and patronage from potential passengers.
"...cheese sandwiches..." [07:32] 'yuck' unless they know how to make cheese the right-way... **TECHNICAL - AUDIO FAIL OR CENSOR [**17:19**] - QUADRIPLE LOOPOVER** Perhaps the 'real' concern is not that there is a subsidy but that continued-subsidy seems like somebody-knows-something-worse-is-coming: like wearing an AK47 in public, a noisy image. On the other hand, (most) major US Carriers incorporate in the State of Delaware-equivalent to a subsidy by low Corporate Franchise Tax and State-legalized-junk-medicine drug industry, not mentioned in [his] list of legacy-carrier general-air-industry-subsidies [25:52]... "...it didn't go nuclear..." [46:44] is a strange cold-war-belligerence-idiom-rhetoric 'language'... Lastly, Dubai, is not on best-of-terms with USA intellectual rights beyond commercial rights...
Sir Tim Clark makes a number of excellent points here. He fails to include in his discussion the nature of the US financial system which makes it virtually impossible for any US company to do what Emirates does to increase its level of performance. US corporations are bound by their shareholders desire to make money to give as much profit as possible to the shareholders. US corporations do not receive nearly the level of government subsidies received by other business entities around the world. Over the years, many US industries have been driven to extinction by unfair foreign competition which had an unfair advantage given to them by their own governments. The Japanese takeover of the US memory chip market in the late 1970s through the early 1980s is a great example of this. Japanese memory chip makers who in no way had a superior product or manufacturing process came into the US with huge Japanese government subsidies and a mission not only to get a share of the US memory chip market but to drive every US memory chip maker out of business. The Japanese memory chip makers were told to "undercut the American's prices by 10%. If the Americans lower their prices to meet yours, lower your prices by 10% again. Keep going until you get the order." The Japanese memory chip makers engaged in an unfair and illegal trade practice known as "dumping." The Japanese memory chip makers were only able to do this because they were given huge subsidies and a guaranteed home market by the Japanese government to offset their losses. What ensued was nothing less than an economic war waged against the entire US memory chip industry. The US memory chip makers complained bitterly to the US government, which did nothing on the grounds of free market capitalism. But how is that free market capitalism when the US memory chip makers were not allowed to sell their product in Japan and the Japanese memory chip makers were allowed to sell in the US with huge government subsidies? The same thing has occurred with the US steel making industry. after WWII, the US government built up the destroyed steel making industries of Europe and Japan with huge US financial and equipment support. No such support was given to US steel makers. The European and Japanese steel making industries ended up with the most modern steel making facilities in the world while the US steel makers had to work with their old equipment. In addition, European and Japanese steel makers again ended up with huge government subsidies which enabled them to dump steel on the US market a net financial loss. European and Japanese steel makers, just like Japanese memory chip makers, were given a guaranteed home market and government subsidies which made it impossible for them to go out of business, no matter their losses from their illegal dumping activities. During the late 1990s, US president Clinton gave the Chinese huge low interest and zero interest loans to build up their steel industry. Their was no stipulation that China had to use US suppliers for their factory equipment in spite of US generosity. China has returned this huge favor by dumping even more steel on the US market. As a result, the US steel industry is a tiny fraction of what it was even a decade ago, let alone before WWII. China is another country with a one sided trade policy. They manipulate their currency to favor Chinese exports. They severely restrict imports, Just as other Asian countries do. China requires all foreign businesses in China to have a Chinese partner. The majority of Chinese businesses are either state owned or are owned by card carrying members of the Chinese Communist Party. When a US big box retailer such as Wal Mart or Home Depot opens up in China, they not only have to have a Chinese partner, they are required to force their suppliers to close their US factories and open factories in China or lose all business with that big box retailer worldwide. Again, the US government in the name of appeasement and in the presence of corruption tolerates this insanity. The US airline industry senses the same economic policies on the part of the UAE government such as subsidies given to Emirates Airline. They also sense similar government support being given to other global airlines. The subsidies given to USA based airlines are minimal. USA airlines can and have gone out of business. Eastern and TWA both went out of business in the last two decades or so. Each major country around the world seems to have at least one major air carrier with full government support which guarantees that the carrier cannot go out of business. Airbus is still one third government owned. Boeing is a private corporation which receives just enough subsidy to level the playing field against Airbus, and no more. Boeing can go out of business. Airbus cannot. All US companies ask for is that the same set of rules and financial climate apply to all of the global competition they have to go up against. The US has become a dumping ground for a world which sees the US as a free for all for themselves to take over by driving out all of the domestic US business. When the USA no longer has any significant industry or economy and the USA cannot pay its debts caused by its huge trade deficits, and US citizens can no longer afford to purchase what the world has to sell, the rest of the world will collapse with the USA. A more favorable ending would be a world economy in which everybody plays by the same set of rules.
+Americus Patrioticus You have made a great analysis. The rest of the world does not want to play by the same set of rules! Sir Tim fails to make that point. The "big 3 here in the U. S. are bound by the gov. regs. and by the requirements of the stockholders.
+Laron Woods Why should the rest of the world play by these rules? What is the advantage of pandering the the greed of shareholders, over the safeguarding of the long-term growth of the airline itself?
+FarisStronger, You make an excellent point. Having to please shareholders is a difficult balancing act. The rules of investment should be changed to favor long term, rather than short term investment in productive enterprise. It is unfair, however, to expect private businesses to compete with government owned or sponsored business entities which cannot go out of business no matter their losses. Watch as the USA adopts a flexible set of trade rules which treat each country's businesses with the same trade rules as they treat US businesses with. So, Chinese companies will be required to have a US partner when they want to sell in the USA. Chinese products will be inspected piecemeal at the loading dock just as the Chinese do to US products. The US can place quotas on Chinese products sold in the USA as well. The USA can also declare a more favorable currency exchange rate with the Chinese currency, too. The same could also be said for many other countries which the USA does business with. The USA would rather that other countries obey WTO rules and stop dumping on and targeting US industries. The USA can subsidize its national airlines, restrict foreign airline competition within the USA, and regulate US airlines as well. Oh, that's right, the USA does not have any national airlines. That is because the USA is a truly free market capitalist country. The USA could severely restrict what foreign students may study in its institutions of higher learning to prevent students from certain unfriendly nations from learning militarily or economically sensitive technology. The USA does not do this because that would be un- American. If the USA does this and a bit more, the USA will not be the USA anymore. The USA has open, free, capitalist markets for a reason. That reason is to give people a chance to succeed through hard work and creative ingenuity. All are welcome to trade in and compete in the USA as long as they are respectful of the USA's system. The USA does not have an obligation to allow foreign government subsidized or state owned businesses to put private US business out of business.
Except, Sir Clark acknowledges that shareholders also play a key role in Emirates' business model. He goes into a great deal of detail at one point about gross profits, how much of it went back into the airline, how much was disbursed to shareholderes, and how much was paid out to its employees in the form of company stock. The US companies, in other words, cannot rely on shareholder demands as a rationale for being at any particular disadvantage in international airline competition.
im just amazed Emirates or Emirates cargo havent put a flight into Reykjavik -Iceland ,all that fresh fish that could be in some of the best restaurants within hours of being in the sea.Or year round ski trips,volcanos,Icelands route to Asia as its all Via anyways,via Dubai wouldnt be bad
I'm debating of flying Etihad business class and first class or Emirates business class and first class near future. I'm leaning toward Etihad because of first class apartment on A380.
plus emirates passengers can take 2 bags and a carry in for free...these mfkrs want to charge us (like the british airways charge you $60 for your regular bag )
Competition is good for the customer, that's what counts, protectionism is bad for customers. US airlines should look at the Gulf-based carriers, and learn from their example, just as the rest of the World has applied lessons learned from US low-cost-carriers to their own low-cost carriers, all to the great benefit of the passengers. Good for Emirates !
ive never been on Emirates but ive been referred to by so many people when its time to travel afar.. but ive been on Delta . United & American .. and ive been dissappointed by all 3
Tim Clark is a visionary for emirates. If dubai is going to be the 100 millions passengers as an East West International and regional hub, the Americans classic carriers are jealous because they can't and don't want to keep up with the competition pace, using their restrictives rights of flight to be in their old fashion confort zone,restricting business and jobs in aeronautics at the expense of the Americans workers. So sad...... Sight for America.
The US3 don't predominantly serve the markets served by and in demand for by the ME3. As of recent they have cut back routes to Dubai etc. No subsidies have been proven for Emirates, unclear of the other two. The US3 don't have an interest in South Asia/Africa otherwise they would start services there with a competitive product/service. EK is self profitable. 'Open Skies' is a clear policy and fair for the CONSUMER. Product/Service and Consumer Choice all the way.! EK all the way.!
Not mentioned was what I was thinking is the jealousy by the US airlines of how highly regarded the Emirates flight experience is especially first class
The fact that Tim Clark is "complaining" so much about the "big three" US legacy carriers, suggest very strongly that their claims have at least some merit. If the allegations by Delta, United, and American Airlines had "zero" basis in fact, his best tactic would have been to basically ignore them, essentially stating that the "truth" would exonerate Emirates, Qatar, and Etihad. Instead, the content and tone of his response to their claims has been psychologically consistent with one who is guilty of the charges. Not a good tactical choice on his part.
Terry Highwell Correction. It is the big three US carriers that are complaining about the big three Middle Eastern carriers just in case you haven't noticed. Sir Tim has explained why the whinging from the US 3 just couldn't be ignored. If you didn't like his tone, you should have listened to the tone of the CEOs of the US 3. If you haven't seen their press conferences, you can try to look them up.
The aeronautics job and market is the only concern in the gdp of the nation. Not how the product is dispatched or used or regulate. So long live free open skies and America will be great again for the classic carriers will have to reinvest in new aircrafts carriers and not the 737 from the seventies......
It's an open market, and in such, there are competitions. If any comapany cannot compete or at least try to improve her services, then that company or companies should packup. They should not try and drag good companies that offers better services down. This demand and supply. I just wonder when will Emirates will start flying from Edmonton [Canada] to Europe. We are really praying that they will come over here. I flew Emirates for almost seven years; every three months. Their services are awesome.
i wish 1 day i can fly EK. i have the oportunity to fly first class on American and Delta to the caribbean ( 737 and 757 ) nothing fancy just big seat for DL overhead screen ( old school ) and American small screen tv on the seat. I remember doing the checking on AA at JFK the agent was telling me i had overweight luggage ( 53 lbs ) i told her look my ticket i am entitled to 70lbs.
American carriers should CHANGE the SEATS of their air planes, they are TOO SMALL, they should modernize their fleet as well, so they can win their customers back. People goes where they get better treatment, and better services. SHAREHOLDERS SHOULD STOP BEING GREEDY AND STUPID. Why Delta did not invest money in changing the seats of their fleet and modernizing their fleet.? Shame of them they rather gave the $7billion dollars to their shareholders. AMERICAN CARRIERS LOOK LIKE BUSES EVERYTHING IS TOO SMALL SPECIALLY THE SEATS.
Emirates is the best ever AIRLINE!!! Delta should learn a lesson...Mr Anderson you really should be ashamed of the service and quality of product you toss out there .
***** Which is done quite nicely by European and Persian Gulf operators who fly over the Atlantic with a full load. So why don't American operators buy a 380? OH I know, because they are not American built.
Anas Barbarawi I've always known it as the Persian Gulf, and if you look at Google Earth they call it the Persian Gulf. Wikipedia , Oxford English Dictionary, Encyclopedia Britannica all call it the Persian Gulf. In fact there are 2,880,000 entries entitled Persian Gulf under Google and none entitled Arabian Gulf. The people who live there and who have lived there including me all call it the Persian Gulf . So fuck off and don't be so petty.
Emirates does receive subsidy from the UAE, the CEO is very good at changing topics. A company paying its own bill and bonus doesn't mean they did not receive UAE government subsidy which is the claim of the Carriers in the US. But the CEO did not address the issue at all, but instead where are the US carrier in Africa etc, that is the problem because less people fly there, so they don't fly to those areas because they did not have government subsidy to fly there.
Why is it that none of the so called legacy carriers fly to Dubai but Emirates fly to many US cities. It sounds like the USA legacy carriers are just crying wolf....
Delta discriminates against disabled persons. My wife was right, "if the could have cared less about us they would have done so. I'm a 100% service connected disabled veteran, whom was denied reasonable accomodation by Delta Airlines on four different flights recently where Delta Airlines and their employees discriminated against me and violated my civil rights. Unfortunately, I'm dying from End Stage Liver Disease brought on by Non-Alcoholic Fatty Liver Disease, so, Baypines VA RMC booked flights with Delta to Richmond VA RMC for my wife and I to complete final evaluations to get on the National Liver Transplant list. We flew on 01/30/2022. Our return flights were booked for 02/03/2022. We had called Delta Reservations on 1/23/2022 and 02/02/2022 prior to flying. We were assured both times that Delta could certainly accommodate my request due to my documented disability. On 01/30/2022 we checked in at TPA to fly to ATL and on to RIC. We were two hours early for each flight where my wife and I were denied each of my requests for reasonable accomodation at every gate. Delta reservation #'s for myself were F7U6M8- JM726p and for my wife Liz F7VNAV-JM3Y2S Some of the symptoms of ESLD can be medically dangerously acute, and the edema or fluid retention can be extremely painful and dehabilitating. My reason for requesting bulkhead seating was because sitting in a no legroom/upright seat causes severe swelling in my legs which imobilizes my lower extremities. I then have great difficulty being ambulatory and the pain increases as the pressure of the built up edema fluids becomes worse and worse. We had requested to speak with a Delta CRO several times and were told no CRO was available. We possibly had a CRO in RIC, however, she identified herself as a supervisor and did not resolve my repeat ed requests for reasonable accomodation. Plus, on none of the flights was I approached by a Flight Attendant to ask if I needed help in case of emergency egress. This whole process has been excruciatingly painful, embarrassing, dehibilitating and has caused me to become bed ridden while my disability has worsened! We have never been so disrespected or been treated in such an insufferable dehumanizing manner while Delta employees continually denied my repeated requests for reasonable accomodation. We seriously believe, if the Delta employees we asked to help could have cared less about us, they would have! On our last flight home an announcement was made advising everyone on entire plane not to eat peanuts because of a passenger with nut allergies. Why was this person afforded their request for reasonable accomodation while ignoring and denying all my requests?
Tim's strategy is the primary reason why the Middle East thrives, he should never be forgotten in Emirates history
Tim Clark is absolutely correct when he says that U.S. carriers aren't customer-centric. It was shocking to hear how much Delta returns to its shareholders in the form of $7 BILLION. Half of that could revolutionize their product offering and offload all the legacy units and modernize their fleet. That shows you where their priorities lie. But instead, what U.S. carriers have been doing similar to U.S. automakers is mistaking the philosophical notion that value and profits are substitutions when in fact they go hand in hand.
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+gnryushi The US legacy carriers like most other carriers need to pay shareholders that amount to keep investors satisfied so that they continue to invest in the company. It is very easy for emirates and particularly etihad to say they pay so little dividends when their main shareholder is the respective sheiks of these emirates who for obvious reasons does not require dividends. US carriers have a lot more variables involved when offering products to the markets that gulf carriers do not have to consider. For Example staff at these gulf carriers cannot join unions. I love emirates, the experience is much better than these legacy carriers I must admit but I don't think the manner in which these gulf carriers operate is very transparent.
US. should IMPROVE their services period.
Your are right the airline industry in the US should care more about please their customers than making all the profit for themselves. You know they have been saving a lot of money since 9/11 due to the fact that they do not serve food in US. airlines anymore. Which i think is TERRIBLE, THEY SHOULD PLEASE THEIR CUSTOMERS LIKE BEFORE, BECAUSE EVERYTHING GOES HAND IN HAND. ******DELTA has the WORST SERVICE by the way.
yep. (cough cough Stock Buybacks cough cough)
Excellent speech by Sir Tim Clark. Any wonder why EK is rated the World's best airline.
Emirates just named Skytrax #1 airline. Congratulations!
Webeo Transportation a
Sir Tim Clarke is one man who knows his business & a great visionary for Emirates. He has changed their ethos & have gone from strength to strength!
Hope the world have two more Tim Clarks. Well Educated, know what he is talking about, and the Boss of the Airlines in the whole world. Emirates always better than the cheap American airlines. American airline companies are the worst!! US companies learn from the GCC airlines. The newest aircrafts in the world, Luxuries, best service in the world. American airlines own the oldest, the cheapest, the worst service.
Thank you Emirates
+iCaeserAD4550 AFTER LIVING IN THE US FOR MANY YEARS, I MUST SAY THAT I AGREE WITH YOU, US COMPANIES ARE LAST ON A SCALE OF 1 TO 10
Zee
Sir Tim Clark gives a comprehensive perspective of the aviation market. The three legacy airlines of the US grew out of having domestic market dominance but are now being undercut by no frills domestic carriers and yet do not have a long term strategy to address the international market. Emirates has never had a domestic market and has grown by providing a global operation. The geographical position of UEA means that with the right aircraft such as A380 and B777X that every part of the planet can be accessed from one hub. So while US carriers struggle to provide a profitable service in a changing world it is the aircraft manufacturers, airport operators, holiday resorts, taxi services, hotels, and the jobs that go with them, that benefit.
Give it to them Tim...give it to them hard!
Benjamin Howard 🤮
Emirates, thanks for bringing your 615-passenger A380 to Copenhagen Denmark! Now please can you do more connections directly from European airports (20 are asking you, you say?) to US airports and to South America. That would be great. The A380 is freaking awesome. And your 2-class 615-passenger A380 is amazing! I hope Emirates join OneWorld alliance.
I've flown with them many times. World class carrier. countries don't realise America is not your friend if they don't have a certain interest in your country.
My deepest respects to Sir Tim for holding such a brilliant press conference, all the meetings with US departments and of course leading the hard work up to now. Emirates, like Qatar and Etihad, did not pick this fight. I love what Emirates and their peers have done to the world, the way they have connected city pairs that would have been impossible before. And they do this with in flight amenities and general customer care that puts the Big 3 US legacy carriers to SHAME. The Middle East Big 3 could not have taken any market share from the US ones because the US ones simply don't fly to the markets that the likes of Emirates bring in customers to and from i.e. Middle East, South Asia, parts of South East Asia and of course Africa. So how on earth the dumb US carriers found the Middle Eastern ones a threat is beyond imagination. And it is beguiling that they spent 2 years of their shareholder money concocting a white paper full of fabrications. Next time they fall on hard times, may be they should forgo Chapter 11 protection. Isn't that one of the biggest forms of airline subsidy?
Emirates is a fantastic airline in all strengths. Sir Tim Clark has done a fantastic job is guiding this airline to it's present heights. The "Legacy Airlines" are living in the past, for them they forget that without the customers they would be bankrupt. Trying to abolish "open skies" will be a disaster for the USA. They should update their product to be more consumer friendly and stop complaining and leveling undue allegations on carriers like Emirates who bring in business as well as jobs to cities where they operate. I have been flying with Emirates since 1997 and I can only say that they are very service oriented and it is a pleasure to fly with them.
LOL
Mr Clark have a point.................United and Delta together have bought 60 A350 from Airbus, while Emirates are actually supporting Boeing creating jobs.......... I am not quite sure in what position the Legacy airlines are to say they are creating jobs and require protection, just a little stat I pulled up, I am not into the information yet, just what I found interesting looking into the stat
Emirates have 270 777 in the book including 777X on order
Emirates
- 284 Airbus A330/A340/A380 - 75 Airbus A380 on order
- 299 Boeing B777/B747F/B777F - 173 Boeing on order
Delta Air
- 263 Airbus A319/A320/A321/A330/A330NEO/A350 - New Airbus on order 102 New Airbus Aircraft
- 559 Boeing B717/B737/B747/B757/B767/B777/B787 - 92 Planes on order B717(Used), B737, B757(USED), B787 - Total 73 New Boeing Aircraft
US Airways
- 309 Airbus A319/A320/A321/A330 - 7 New Airbus on the book
- 24 B757 - no new planes on the order book
American Airlines
- 545 Airbus A319/A320/A321/A330/A350 - 176 New Aircraft - Largest A321 Operator
- 637 Boeing B737/B757/B767/B777/B787 - 181 New Aircraft
United Airlines
- 198 Airbus A319/A320/A350 - 46 New Aircraft
- 716 Boeing B737/B747/B757/B767/B777/B787 - 151 New Aircraft
ehm** a bunch of these airbus planes were acquired through mergers of smaller airlines like US Airways and Northwest
Other airlines are not so friendly to the passengers.Emirates excelled in that and i personally enjoyed whenever i travelled through Emirates.Sir Tim clark speech is excellent.
Tim, you really need to bring that A380 to Atlanta. I'm really looking forward to it
please do we have 2 a380 gates that aren't being used by a380s
absolutely correct. such an outstanding conference I've never heard from a US company...crying is easy, acting is difficult
I understand what Mr Tim Clark said. US have open skies policy for foreign airlines. Emirates eventually expanded its destinations to dozen cities in the US like Chicago, Los Angeles, New York, Boston and Washington. So why the Big US3 (American, Delta and United) can't compete with Qatar and Emirates? Canada is very different one because of protectionism policy, meaning that any of the heavily subsidized or fully state owned airlines will limited the expansion of Canadian destinations in order to protect Canada flag carrier, Air Canada in the local market, as well as codesharing airline with Star Alliance partners such as Lufthansa. The big US3 can't blame Emirates or Qatar because they truly understand that they can easily expanded to US destinations under open skies policy. In my opinion, this is the true success for Emirates knowing that the demand market to US is larger and profitable for them.
Bravo! Well done. I hope this will allow you to continue your stellar leadership of THE world's very best airline.
Happy to hear from the chief that you are customer centric, customers are not treated as a commodity. That’s why we choose EK as no.1 when it comes to travel
The Airline Core Business is the customer, design your product to suit your customer needs & exceed it. Airline products are: Seat,Connectivity & Yes we do fly to your destination. EK provides the best, most luxurious seat & services in all 3 classes. Their entertainment system in Economy includes more than 1,000 hours of movies, tv program, games, music & many more. Meals in Economy are filling with a wide of variety including 3 options & Alcoholic beverages (Complementary). Their Aircraft are aged on average 4.5 years, brand new Airbus & Boeing. They fly to 6 continents, so basically you may fly Emirates from any where in the world to any where in world with a short connection in Dubai for 3-4 hours, if your transit time is more than 6 hours, a hotel room with meal voucher is provided.
Looking at the American operators, Planes are 20+ years old, the product is comparable with 3rd world countries airlines like rural africa & other eastern european airliners. Seats are small, meals are sample & not edible. Can I fly a US carrier from USA to South Africa or Perth in Australia??? No, can I fly a US carrier from USA to Bali in Indonesia?? NO, they only operate to some parts of Europe, Asia & mainly US & Canada.
In brief, the Gulf Carrier are not taking business from American operators in the domestic US market, they are operating to a destination that non of the US carrier are flying to, so US carriers, grow up & suck an Egg.
The legacy carriers want the government out of their business unless they're too afraid to take on their emerging competition on the other side of the world. Sir Clark makes a good point when he says it's not all about service levels on flights and new fleets etc. but rather Emirates services markets the the big three do not, for whatever reasons. The aircraft are available to fly the huge number of emerging long haul routes. Where are the legacy carriers from the land of capitalism and competition ? Worrying about dividend payouts, that's where.
The simple fact of the matter is that Emirates does what they do so much better than anyone else. The Americans as usual think they own the world and try to bully Companies in to submission. Well done to Sir Tim Clark for standing up to them. Great service means continued growth and better profit which is well deserved for Emirates as their service is the best. American carriers treat their passengers like cattle and deserve what they get which is absolutely nothing.
The difference between Emirates and US carriers is.... US carriers spend huge amounts of time and money on how to provide less and less for MORE money! I other words, LESS VALUE for MORE MONEY.
Wow......I just stumbled upon this youtube video because of Hello Jetman and started to watch the rest of the videos of Emirates. I already knew about the Airbus A380 as the largest passenger jet in the world because I have posted a picture of the jet on my facebook months ago and it would be a dream to fly on it from USA to Dubai but, it will never happen for me but, to persecute Emirates by the US carriers (Delta, United and American Airlines. ) is typical........They are just JEALOUS!!.......GO EMIRATE!! I like what I see and hear I wish only the best for you and your company!! ;)
Clark makes good point with his 7 million dollar Delta dividend comment (or was it a share buy back perhaps even worse). Any firm in the profiteering business has no business discussing dividends before addressing the fact that Delta as of now is not entirely working their maximum capacity.
Emirates is a brilliant airline that provides to superlative service. They are by far my favourite airline.
Comment about the big 3 not putting money back into their own airlines to upgrade the comfort and service on the aircraft, lack of expansion into international profit markets and taking care of their employees is spot on. The international legs need to meet or exceed the luxury airlines. But 1st line of contact is in the US markets and they fail miserably to make that service pleasant for anyone. They are at a disadvantage because of the sheer number of short haul flights and the huge amount of aircraft involved and blatant change of treatment to crew and passengers in these markets. You have to pay the employees a living wage (emirate crews for example are based and housed in Dubai on their dime)to attract the cream of the crop as Emirates does. US crews have to live in crash pads to make ends meet. Young crews are hired that have no customer service values or training, they are well trained in operational and emergency situations but don't have the drive or incentive to serve. First line communication with the airlines in sales (reservation lines) are farmed out to foreign countries that are not actual employees but contract workers and are hard to understand. You have to match to compete. When disappointed with travel on the big 3 it is no wonder us travelers will take foreign carriers to out of country destinations that have a luxury reputation. Alaska Air has been working hard to do that and with the acquisition of Virgin will be in a position to show the big 3 whats what. Just my two cents.
The US always whines when someone is doing much better then they are. This is not the first time they attack UAE, probably not the last either.
What a lovely advertisement...keep it up Emirates ...👌👍😍♥️💐👏🙏
The real reason UAE is successful and USA is in permanent decline is that UAE does not have a welfare state or, as I understand it, an income tax.
It is true that employees pay the income tax so why should hurt delta, american or united? Well the simple answer is that in a world economy, the only thing that matters to the worker is after tax pay. If UAE can deliver a higher net pay than a USA carrier, well, it won't be long before employees good enough to work for emirates will do so, and leave the USA for the better opportunity elsewhere.
Which by the way is already happening. Airline workers are getting tired of working hard all day in major US city airports only to come back to their cars and find that they have been broken into. On the drive home they pass by slum after slum witnessing homeless people fighting in the streets. The high levels of crime in the United States of America and general deterioration of the USA in general are having a chilling effect on workers desire to keep working. It's a major cancer on the working people in the United States of America.
MEALS SHOULD BE SERVE AGAIN IN AMERICAN CARRIERS, since 9/11 they had stop doing that, and they have saving a lot of money. Where is that money??? EMIRATES IS NOT TAKING NOTHING AWAY FROM american carriers. they are loosing customers because they have bad service, and there a lot of countries that they do not fly either.
Emirates rated the world's best airline 2016!😍
I do think that American airlines are losing, but not necessarily to gulf carriers.
Case in point: Emirates main NA travel market is from USA to South or Southwest Asia, and maybe Africa. American airlines fly only to East Asia, and I don't think any flies to India or UAE (DL flies to JNB still I think). Yes, a couple routes were lost, but I think it is more than just Gulf carriers causing American airlines' downfall. Just a poor product and value in general is a primary reason.
Not to mention that many of these destinations are out of the range of all non A345 or 772L aircraft anyways, but that is another subject.
Well said. Business class on an American carrier is equal to Premium Economy on most International ones. The flight attendants are old and miserable and hate their jobs, and it shows in the lackluster service.
Sir Tim Clark should be teach tue US carriers how to be better than EK
To private or others.(Merchandising).
Just ask the public what they want. At the end of the day it is they that have to endure the poor standards (aircraft, in-flight service, ground handling, general US airports, security) on offer in the US. It will be pretty obvious who is providing a better service.
well said quinnjim. the airlines from the gulf are indeed geared to pretty much destroy all other competition because they have unlimited "equity"/quasi equity support, without any worry about shareholder return. our very own jet airways india has meekly submitted to etihad and wether you go into all these complex hypothesis about bailouts,policy etc it is clear that unless it was absolutely necessary, jet airways would not have meekly submitted to ethihad. sad day for jet airways,but inevitable because the only other option would have been bankruptcy. what happened within the USA when twa was busted by american airlines. this is just globalising what the USA thought the world to do!
Very well said by Sir Clark. " Who is owner the business? You don't own market share. You don't have own customer. Your earn your customer. Your earn their loyalty." I love Airbus. I love A380
I strongly believe that other businesses, i.e other airlines are not competitive enough and will never envision themselves being at the level reached by Emirates. They have never experienced this level of competition before and you know what? They are shocked and are saying anything that comes to mind to make themselves feel better and exonerate themselves from decreased sales figures and patronage from potential passengers.
"...cheese sandwiches..." [07:32] 'yuck' unless they know how to make cheese the right-way...
**TECHNICAL - AUDIO FAIL OR CENSOR [**17:19**] - QUADRIPLE LOOPOVER**
Perhaps the 'real' concern is not that there is a subsidy but that continued-subsidy seems like somebody-knows-something-worse-is-coming: like wearing an AK47 in public, a noisy image.
On the other hand, (most) major US Carriers incorporate in the State of Delaware-equivalent to a subsidy by low Corporate Franchise Tax and State-legalized-junk-medicine drug industry, not mentioned in [his] list of legacy-carrier general-air-industry-subsidies [25:52]...
"...it didn't go nuclear..." [46:44] is a strange cold-war-belligerence-idiom-rhetoric 'language'...
Lastly, Dubai, is not on best-of-terms with USA intellectual rights beyond commercial rights...
pra que esses vidios falando idioma que eu não entendo aqui no meu celula?
Sir Tim Clark makes a number of excellent points here. He fails to include in his discussion the nature of the US financial system which makes it virtually impossible for any US company to do what Emirates does to increase its level of performance. US corporations are bound by their shareholders desire to make money to give as much profit as possible to the shareholders. US corporations do not receive nearly the level of government subsidies received by other business entities around the world. Over the years, many US industries have been driven to extinction by unfair foreign competition which had an unfair advantage given to them by their own governments.
The Japanese takeover of the US memory chip market in the late 1970s through the early 1980s is a great example of this. Japanese memory chip makers who in no way had a superior product or manufacturing process came into the US with huge Japanese government subsidies and a mission not only to get a share of the US memory chip market but to drive every US memory chip maker out of business. The Japanese memory chip makers were told to "undercut the American's prices by 10%. If the Americans lower their prices to meet yours, lower your prices by 10% again. Keep going until you get the order." The Japanese memory chip makers engaged in an unfair and illegal trade practice known as "dumping." The Japanese memory chip makers were only able to do this because they were given huge subsidies and a guaranteed home market by the Japanese government to offset their losses. What ensued was nothing less than an economic war waged against the entire US memory chip industry. The US memory chip makers complained bitterly to the US government, which did nothing on the grounds of free market capitalism. But how is that free market capitalism when the US memory chip makers were not allowed to sell their product in Japan and the Japanese memory chip makers were allowed to sell in the US with huge government subsidies?
The same thing has occurred with the US steel making industry. after WWII, the US government built up the destroyed steel making industries of Europe and Japan with huge US financial and equipment support. No such support was given to US steel makers. The European and Japanese steel making industries ended up with the most modern steel making facilities in the world while the US steel makers had to work with their old equipment. In addition, European and Japanese steel makers again ended up with huge government subsidies which enabled them to dump steel on the US market a net financial loss. European and Japanese steel makers, just like Japanese memory chip makers, were given a guaranteed home market and government subsidies which made it impossible for them to go out of business, no matter their losses from their illegal dumping activities. During the late 1990s, US president Clinton gave the Chinese huge low interest and zero interest loans to build up their steel industry. Their was no stipulation that China had to use US suppliers for their factory equipment in spite of US generosity. China has returned this huge favor by dumping even more steel on the US market. As a result, the US steel industry is a tiny fraction of what it was even a decade ago, let alone before WWII.
China is another country with a one sided trade policy. They manipulate their currency to favor Chinese exports. They severely restrict imports, Just as other Asian countries do. China requires all foreign businesses in China to have a Chinese partner. The majority of Chinese businesses are either state owned or are owned by card carrying members of the Chinese Communist Party. When a US big box retailer such as Wal Mart or Home Depot opens up in China, they not only have to have a Chinese partner, they are required to force their suppliers to close their US factories and open factories in China or lose all business with that big box retailer worldwide. Again, the US government in the name of appeasement and in the presence of corruption tolerates this insanity.
The US airline industry senses the same economic policies on the part of the UAE government such as subsidies given to Emirates Airline. They also sense similar government support being given to other global airlines. The subsidies given to USA based airlines are minimal. USA airlines can and have gone out of business. Eastern and TWA both went out of business in the last two decades or so. Each major country around the world seems to have at least one major air carrier with full government support which guarantees that the carrier cannot go out of business. Airbus is still one third government owned. Boeing is a private corporation which receives just enough subsidy to level the playing field against Airbus, and no more. Boeing can go out of business. Airbus cannot. All US companies ask for is that the same set of rules and financial climate apply to all of the global competition they have to go up against.
The US has become a dumping ground for a world which sees the US as a free for all for themselves to take over by driving out all of the domestic US business. When the USA no longer has any significant industry or economy and the USA cannot pay its debts caused by its huge trade deficits, and US citizens can no longer afford to purchase what the world has to sell, the rest of the world will collapse with the USA. A more favorable ending would be a world economy in which everybody plays by the same set of rules.
+Americus Patrioticus You have made a great analysis. The rest of the world does not want to play by the same set of rules! Sir Tim fails to make that point. The "big 3 here in the U. S. are bound by the gov. regs. and by the requirements of the stockholders.
+Laron Woods Why should the rest of the world play by these rules? What is the advantage of pandering the the greed of shareholders, over the safeguarding of the long-term growth of the airline itself?
I fully agree with your well thought-out comments. They are valid.
+FarisStronger,
You make an excellent point. Having to please shareholders is a difficult balancing act. The rules of investment should be changed to favor long term, rather than short term investment in productive enterprise. It is unfair, however, to expect private businesses to compete with government owned or sponsored business entities which cannot go out of business no matter their losses.
Watch as the USA adopts a flexible set of trade rules which treat each country's businesses with the same trade rules as they treat US businesses with.
So, Chinese companies will be required to have a US partner when they want to sell in the USA. Chinese products will be inspected piecemeal at the loading dock just as the Chinese do to US products. The US can place quotas on Chinese products sold in the USA as well. The USA can also declare a more favorable currency exchange rate with the Chinese currency, too. The same could also be said for many other countries which the USA does business with. The USA would rather that other countries obey WTO rules and stop dumping on and targeting US industries.
The USA can subsidize its national airlines, restrict foreign airline competition within the USA, and regulate US airlines as well. Oh, that's right, the USA does not have any national airlines. That is because the USA is a truly free market capitalist country.
The USA could severely restrict what foreign students may study in its institutions of higher learning to prevent students from certain unfriendly nations from learning militarily or economically sensitive technology. The USA does not do this because that would be un- American.
If the USA does this and a bit more, the USA will not be the USA anymore. The USA has open, free, capitalist markets for a reason. That reason is to give people a chance to succeed through hard work and creative ingenuity. All are welcome to trade in and compete in the USA as long as they are respectful of the USA's system. The USA does not have an obligation to allow foreign government subsidized or state owned businesses to put private US business out of business.
Except, Sir Clark acknowledges that shareholders also play a key role in Emirates' business model. He goes into a great deal of detail at one point about gross profits, how much of it went back into the airline, how much was disbursed to shareholderes, and how much was paid out to its employees in the form of company stock. The US companies, in other words, cannot rely on shareholder demands as a rationale for being at any particular disadvantage in international airline competition.
I think the big US3 and Emirates should rather be working together, they would be the most powerful airline network in the world
If I don't make it here in the legacy carriers, emirates would be the next choice absolutely....
im just amazed Emirates or Emirates cargo havent put a flight into Reykjavik -Iceland ,all that fresh fish that could be in some of the best restaurants within hours of being in the sea.Or year round ski trips,volcanos,Icelands route to Asia as its all Via anyways,via Dubai wouldnt be bad
They study it. If they see it has more advantages they would have.
I'm debating of flying Etihad business class and first class or Emirates business class and first class near future. I'm leaning toward Etihad because of first class apartment on A380.
Yes that's a good choice but emirates business class is spectacular as well all would be a good choice :)
plus emirates passengers can take 2 bags and a carry in for free...these mfkrs want to charge us (like the british airways charge you $60 for your regular bag )
Competition is good for the customer, that's what counts, protectionism is bad for customers. US airlines should look at the Gulf-based carriers, and learn from their example, just as the rest of the World has applied lessons learned from US low-cost-carriers to their own low-cost carriers, all to the great benefit of the passengers. Good for Emirates !
Anyone here in 2020? Just wondering, did the big 3 ever respond?
AA, UA and DL is envious to all the big M3 carriers
ive never been on Emirates but ive been referred to by so many people when its time to travel afar.. but ive been on Delta . United & American .. and ive been dissappointed by all 3
Tim Clark is a visionary for emirates. If dubai is going to be the 100 millions passengers as an East West International and regional hub, the Americans classic carriers are jealous because they can't and don't want to keep up with the competition pace, using their restrictives rights of flight to be in their old fashion confort zone,restricting business and jobs in aeronautics at the expense of the Americans workers. So sad...... Sight for America.
The US3 don't predominantly serve the markets served by and in demand for by the ME3. As of recent they have cut back routes to Dubai etc. No subsidies have been proven for Emirates, unclear of the other two. The US3 don't have an interest in South Asia/Africa otherwise they would start services there with a competitive product/service. EK is self profitable. 'Open Skies' is a clear policy and fair for the CONSUMER. Product/Service and Consumer Choice all the way.! EK all the way.!
Not mentioned was what I was thinking is the jealousy by the US airlines of how highly regarded the Emirates flight experience is especially first class
The fact that Tim Clark is "complaining" so much about the "big three" US legacy carriers, suggest very strongly that their claims have at least some merit. If the allegations by Delta, United, and American Airlines had "zero" basis in fact, his best tactic would have been to basically ignore them, essentially stating that the "truth" would exonerate Emirates, Qatar, and Etihad. Instead, the content and tone of his response to their claims has been psychologically consistent with one who is guilty of the charges. Not a good tactical choice on his part.
Terry Highwell Correction. It is the big three US carriers that are complaining about the big three Middle Eastern carriers just in case you haven't noticed. Sir Tim has explained why the whinging from the US 3 just couldn't be ignored. If you didn't like his tone, you should have listened to the tone of the CEOs of the US 3. If you haven't seen their press conferences, you can try to look them up.
The aeronautics job and market is the only concern in the gdp of the nation. Not how the product is dispatched or used or regulate. So long live free open skies and America will be great again for the classic carriers will have to reinvest in new aircrafts carriers and not the 737 from the seventies......
the jetman brought me here
GO EMIRATES!!!!!
He is right dead on at Emirates USA Airlines customer service isn't the best in customer services international airlines is driven by the customer
Imo best American Airlines are Southwest, and JetBlue.
It's an open market, and in such, there are competitions. If any comapany cannot compete or at least try to improve her services, then that company or companies should packup. They should not try and drag good companies that offers better services down. This demand and supply. I just wonder when will Emirates will start flying from Edmonton [Canada] to Europe. We are really praying that they will come over here. I flew Emirates for almost seven years; every three months. Their services are awesome.
not when they receive money from the government
You talking to very good from Kolkata
I am 100% sure Emirate Airline best and better from American Arline no more doubt .
My Recommendation for the US Big Three Airline Carriers, buy the EA GP7200 engined A380!
AdMiRaLeDpIeTt The GP7200 is not as good as Emirates hoped for. Emirates just bought their final A380 with Rolls Royce Trent 970 which will cut it
Cancel open sky and duty heavily subsidized gulf carriers in USA & Europe !
FERNSEHER like european carriers that have been on a lifeline by the government for ages, air france alitalia etc etc
Currency works in many forms water, air, money flow etc
تحياتي الخالصة من hamou fahem Algeria
Qatar and emirates service is just amazing
Se eu tivesse dinheiro compraria só quatro deste modelo aí o à 777 A320 A 330 é o A380 são muito lindo aviões gostei
i wish 1 day i can fly EK. i have the oportunity to fly first class on American and Delta to the caribbean ( 737 and 757 ) nothing fancy just big seat for DL overhead screen ( old school ) and American small screen tv on the seat. I remember doing the checking on AA at JFK the agent was telling me i had overweight luggage ( 53 lbs ) i told her look my ticket i am entitled to 70lbs.
EMIRATES # 1 ALWAYS
USA 3 BIG JEALOUS..
American carriers should CHANGE the SEATS of their air planes, they are TOO SMALL, they should modernize their fleet as well, so they can win their customers back. People goes where they get better treatment, and better services. SHAREHOLDERS SHOULD STOP BEING GREEDY AND STUPID. Why Delta did not invest money in changing the seats of their fleet and modernizing their fleet.? Shame of them they rather gave the $7billion dollars to their shareholders. AMERICAN CARRIERS LOOK LIKE BUSES EVERYTHING IS TOO SMALL SPECIALLY THE SEATS.
Emirates is the best ever AIRLINE!!! Delta should learn a lesson...Mr Anderson you really should be ashamed of the service and quality of product you toss out there .
EMIRATES knows how an airline should be run and serve the flying public. American carriers need to learn alot from Emeritus
Says the guy that ran Midwest airlines into the ground...... Annnnyyyywayyyyy.
Carl Von Sirls 🤢🤮
Well Tim I would rather walk then fly Emirates.
I hope you mean walk hours to an Emirates airport rather than walk instead of flying Emirates.
Well your welcome any time when you feel like flying.
Goodmorning
Enough is enough enough is enough this Airline is out of control and Must Be Stopped immediately
ur right
🥰😍😍🥰😘😘😍
Not one American airline possesses or has on order an Airbus A380. Strange that isn't it
it is strange ... I don't envisage that they are capable or have the vision
***** Which is done quite nicely by European and Persian Gulf operators who fly over the Atlantic with a full load. So why don't American operators buy a 380? OH I know, because they are not American built.
+maria cornwallis you are right about it they wanna support only US made aircrafts... btw it's called arbian gulf 🤗
Anas Barbarawi I've always known it as the Persian Gulf, and if you look at Google Earth they call it the Persian Gulf. Wikipedia , Oxford English Dictionary, Encyclopedia Britannica all call it the Persian Gulf. In fact there are 2,880,000 entries entitled Persian Gulf under Google and none entitled Arabian Gulf.
The people who live there and who have lived there including me all call it the Persian Gulf . So fuck off and don't be so petty.
Well, they can't justify an A380. Honestly, most airlines can't.
Aged perfectly
Somebody has to pay.
The same goes for US agriculture policy, just protectionism which delivers the wrong result for consumers.
Happy 👏😍 Emirates
There are good airlines too
Like jetblue
Emirates does receive subsidy from the UAE, the CEO is very good at changing topics. A company paying its own bill and bonus doesn't mean they did not receive UAE government subsidy which is the claim of the Carriers in the US. But the CEO did not address the issue at all, but instead where are the US carrier in Africa etc, that is the problem because less people fly there, so they don't fly to those areas because they did not have government subsidy to fly there.
Ha, American cry baby companies...daddy, daddy that guy stole my business, daddy, daddy do something....
Why is it that none of the so called legacy carriers fly to Dubai but Emirates fly to many US cities. It sounds like the USA legacy carriers are just crying wolf....
America is saaaaaaltyyyyy 😂😂
No sir Vatican City church is not to be broken,Except Other.
Delta discriminates against disabled persons. My wife was right, "if the could have cared less about us they would have done so.
I'm a 100% service connected disabled veteran, whom was denied reasonable accomodation by Delta Airlines on four different flights recently where Delta Airlines and their employees discriminated against me and violated my civil rights.
Unfortunately, I'm dying from End Stage Liver Disease brought on by Non-Alcoholic Fatty Liver Disease, so, Baypines VA RMC booked flights with Delta to Richmond VA RMC for my wife and I to complete final evaluations to get on the National Liver Transplant list.
We flew on 01/30/2022. Our return flights were booked for 02/03/2022. We had called Delta Reservations on 1/23/2022 and 02/02/2022 prior to flying. We were assured both times that Delta could certainly accommodate my request due to my documented disability.
On 01/30/2022 we checked in at TPA to fly to ATL and on to RIC. We were two hours early for each flight where my wife and I were denied each of my requests for reasonable accomodation at every gate.
Delta reservation #'s for myself were F7U6M8- JM726p and for my wife Liz F7VNAV-JM3Y2S
Some of the symptoms of ESLD can be medically dangerously acute, and the edema or fluid retention can be extremely painful and dehabilitating.
My reason for requesting bulkhead seating was because sitting in a no legroom/upright seat causes severe swelling in my legs which imobilizes my lower extremities. I then have great difficulty being ambulatory and the pain increases as the pressure of the built up edema fluids becomes worse and worse.
We had requested to speak with a Delta CRO several times and were told no CRO was available. We possibly had a CRO in RIC, however, she identified herself as a supervisor and did not resolve my repeat
ed requests for reasonable accomodation. Plus, on none of the flights was I approached by a Flight Attendant to ask if I needed help in case of emergency egress.
This whole process has been excruciatingly painful, embarrassing, dehibilitating and has caused me to become bed ridden while my disability has worsened!
We have never been so disrespected or been treated in such an insufferable dehumanizing manner while Delta employees continually denied my repeated requests for reasonable accomodation. We seriously believe, if the Delta employees we asked to help could have cared less about us, they would have! On our last flight home an announcement was made advising everyone on entire plane not to eat peanuts because of a passenger with nut allergies. Why was this person afforded their request for reasonable accomodation while ignoring and denying all my requests?
Subsidy competition, worse bussiness
Turkey Airline will beat Emirate Airline big time
Good luck. Like Shikh Muhammad BIN Rashid said life without challenges is not worth living. We welcome a challenge.
The only big thing Turkey has over UAE is that dept.
Very best air lines
it is so beter then yall and united south west and american to and
Good job Tim Clark,the US carries are loosing that's why they are nervous.
Please keep the A380 as long as you can.💪💪
Fantastic Emirates
less choice for humans with runaway climate change. Co2 we all pay
Ali