Ha ha - yes there is a lot of drama on YT - sense ? Well we tried and hope to see Darren again for a chat would be great - yep hope to see you tomorrow to !!😎
Thank you and on caravans Swift have no new models but I will be reviewing when I get chance need to do more Baileys and Elddis to thanks for comments pleasure to see you
eh - less of the kissing we will leave that to others on YT ha ha - no bit of good chat I like him as Mark at the Caravan Place cant be doing with some YT stuff sucking up a lot goes on but thats just my opinion - thanks Paul love chatting to folk who know a thing or two I can learn from!!
I believe a there are 2 issues with the decline in the interest in caravans #1 The price of club sites. The prices have increased a lot, OK there are additional running costs with electric, minimum wage and general cost of living increase. An alternative is search for reasonable priced private sites, but they can vary, or use CL/CS locations, suit some but not all. This, I think, is driving buyers towards campervans and motorhomes where there seems to be a lot of people using park ups for free, or the likes of Brit Stops. #2 Is the after sales service, or lack of, from the supplying new caravan dealers (not all to be fair). I can see why there's a decent choice of sub 2 YO vans at the dealers or caravan specialist who have no tie to a manufacturer. The antiquated way where the dealer sorts the aftersales issues only for their supplied vans is very outdated and restrictive, and this touched upon in this vlog. Being more proactive Darren your approach to this issue is a great way to build your customer base
Now dealer supply only service/repair has been a thing in the industry for many years. However Sprite in early 90s said any new Sprite could be repaired at any Sprite dealer like a car but the idead was dropped after a couple of years. Used van dealers say to me they dont have the hassel of sorting out problems on new tourers nd messing with warranty claims. Lets face it no matter what you buy you want service not to be fobbed off. A couple I spoke to a few years ago had a new MG Suv it broke down with the caravan on and had been a right poor car. their dealer wouldnt give them a car while theres was off the road and saw them as a pain - they said the service was terrible - from a large nationwide dealership!
@@caravanindustryexpertandyjenk Sounded more like a dealer rebellion, maybe? As for the car story I guess this highlights one of the issues from buying from the large dealerships. My cars and caravans come from smaller dealers where the service is a bit more personal. I have heard through my motor trade friends MG aren't the best at aftersales
@@dave40612 troublle is dave family firms are being bought out my local Skoda sold out to Vantage and what a difference it was like another dealership - faceless and cocky sales folk the original staff gone!
Love seeing you two together! Talking sense. TH-cam drama is always a bit daft 😂 see you tomorrow? 😀
Ha ha - yes there is a lot of drama on YT - sense ? Well we tried and hope to see Darren again for a chat would be great - yep hope to see you tomorrow to !!😎
You two make a surprisingly good double act!
You mean the Chuckle Bros !!! HA HA it was great to bump into him hope to do another vlog possibly for the Feb show - thanks Ian
Good to see you again Andy. Any chance of a review of any new swifts there? Enjoy the show. 👍🏆
Thank you and on caravans Swift have no new models but I will be reviewing when I get chance need to do more Baileys and Elddis to thanks for comments pleasure to see you
@@caravanindustryexpertandyjenk Your welcome. Cheers. 👍
Rotherham got a mention 😊😊😊
So it should I am hoping to do a Bessacarr caravan history video it wont be long so shouldnt send to many folk to sleep!!
@@caravanindustryexpertandyjenk Right answer Andy😀!! I for one look forward to your Bessacarr history video - can I have a Cameo role !!!(sorry!!!)N
@@nigelburland187 Love the pun Nigel! Yes its on the list to do!
glad to see you 2 kissed and made up.
eh - less of the kissing we will leave that to others on YT ha ha - no bit of good chat I like him as Mark at the Caravan Place cant be doing with some YT stuff sucking up a lot goes on but thats just my opinion - thanks Paul love chatting to folk who know a thing or two I can learn from!!
I believe a there are 2 issues with the decline in the interest in caravans
#1 The price of club sites. The prices have increased a lot, OK there are additional running costs with electric, minimum wage and general cost of living increase. An alternative is search for reasonable priced private sites, but they can vary, or use CL/CS locations, suit some but not all.
This, I think, is driving buyers towards campervans and motorhomes where there seems to be a lot of people using park ups for free, or the likes of Brit Stops.
#2 Is the after sales service, or lack of, from the supplying new caravan dealers (not all to be fair). I can see why there's a decent choice of sub 2 YO vans at the dealers or caravan specialist who have no tie to a manufacturer. The antiquated way where the dealer sorts the aftersales issues only for their supplied vans is very outdated and restrictive, and this touched upon in this vlog. Being more proactive Darren your approach to this issue is a great way to build your customer base
Now dealer supply only service/repair has been a thing in the industry for many years. However Sprite in early 90s said any new Sprite could be repaired at any Sprite dealer like a car but the idead was dropped after a couple of years. Used van dealers say to me they dont have the hassel of sorting out problems on new tourers nd messing with warranty claims. Lets face it no matter what you buy you want service not to be fobbed off. A couple I spoke to a few years ago had a new MG Suv it broke down with the caravan on and had been a right poor car. their dealer wouldnt give them a car while theres was off the road and saw them as a pain - they said the service was terrible - from a large nationwide dealership!
@@caravanindustryexpertandyjenk Sounded more like a dealer rebellion, maybe?
As for the car story I guess this highlights one of the issues from buying from the large dealerships. My cars and caravans come from smaller dealers where the service is a bit more personal. I have heard through my motor trade friends MG aren't the best at aftersales
@@dave40612 troublle is dave family firms are being bought out my local Skoda sold out to Vantage and what a difference it was like another dealership - faceless and cocky sales folk the original staff gone!