About a week ago I discovered this TH-cam channel after searching around for why my freezer had melting ice and refrigerator lower drawer was freezing. I had no idea what was going on with this strange phenomenon. Near the beginning Bill listed exactly all of the things that were happening with my refrigerator. He was the first video I came across that got right to the heart and listed all of my refrigerator’s symptoms. I did all the tests he suggested and it did indeed turn out to be my evaporator fan. I wanted to thank him by posting here and read with sadness about his passing in 2016. My dad passed when he was 38. My very belated condolences to his family. As a lot of people have posted, how kind he was to take the time to make these videos. It is like he lives on with all the people he continues to help out. Thank you so much Bill Newberry and all the best wishes for your family.
You're the man, Bill! I'm a veteran and my wife and I are both students, so we don't have much spare cash... especially for things like new a fridge! I thought that our (donated) fridge had finally kicked the bucket, but I found this video, diagnosed the problem as a dead fan, and replaced it. The fridge is once again doing its thing. Thanks!
Thanks Bill. Spent my Sunday trying to solve my s/s refrig's issues on TH-cam. You gave a perfect description: no ice, freezer14F and refrig 48F, couldn't hear or feel evaporator fan function. Tested the fan as you demonstrated. I got a 1 (infinite resistance) on the ohm meter but 120V from the power plug to the fan. Drove 80 miles to a parts store asked for the OEM fan and tested it in the store. Got a 1. Tested a second fan, again a 1. The counter man pointed out that my fan has a chip in it and suggested that might be an issue with the ohm meter test. I bought one anyway. Installed it 1/2 hour ago and it's still running. I haven't put the refrig back together but I can barely hear it run it's so quite. I knew my old fan was bad for sure because I wired it directly to a 120V source. Don't know if newer fans are different for testing. Just happy the replacement fan runs.
Date 10/1/2024, Watched the video last night and it explained the phenomenon perfectly for a Frigidaire Gallery fridge approximately 10 yrs old. Defrosted the freezer and walahhh without having to replace any parts she's purring again. Bill what you've done in life has echoed. Many thanks!
almost 10 years old and this video nailed my problem. Took the back panel out of my basic frigidaire freezer/fridge (freezer on top), found the channel that leads down to the refrigerator totally packed full of ice. Symptoms were exactly as described: freezer was plenty cold, compressor was running, but the fridge was basically room temperature. I did not check if the fan was running, but I don't think it was. Thank you for making this video!
Well, I found this video extremely educational and beneficial. I was able to get my 17 year old Whirlpool Roper refrigerator/freezer running again. Turns out everything worked great. But, as he stated in the video, there was a sheet of thick ice under the pan that was blocking the air flow tubes to the refrigerator. Discovered the video and the solution AFTER spending $500 on a new refrigerator, lol. Now, I have a back-up for drinks and long term freezes in the back room. Thank you for the educational video. And, in the future, I will defrost and clean the entire thing, top to bottom, twice a year, whether it is needed or not.
Bill, you are the MAN! Not only is your video comprehensive and easy to follow, but the tips you give are spot on. I found my evaporator fan not working and it turns out is was just ice build-up. Probably saved me $100 for a service call! It was an easy fix, but I wouldn't have known where to even begin if not for your expertise. Thank you and God bless!
Just watched four other videos before this one and you are the ONLY one that actually said something relevant to my problem. Had a spare fridge in the garage for almost a year (not running) and the compressor works but nobody else mentioned checking the fan. Gonna go fix me a fridge!
Fixed my Whirlpool SxS today. Fan had not been working for weeks. Only freezer side kept cool. Fan was stuck. Thanks a million. In a few hours we have frozen water. Two tumbs up.
Thank you very much Bill. Your videos are smooth and exhilarating. I turned off my living room TV to listen to you because you are correct every time. You are very good at explaining things. At this time of writing, my neighbor just returned from the store buying a new refrigerator because only the freezer compartment of her fridge is working. I am convinced that I can fix it. I know what the problem is but my wife won't let me touch it because of certain domestic attitudes. Its sad because I was not looking for payment.
Bill, I greatly appreciate your help. Your video helped me fix my Kenmore Elite refrigerator. My wife was already shopping for a new one. The evaporator fan was not working. I removed it and tested it as you showed in the video. My refrigerator is cooling again and making ice cubes. I thought I was going to have to drink my whiskey without ice cubes today. I owe you a beer. Thank you very much!
Thank you so much! We couldn't figure out what was happening but after checking your video we went and twirled the stopped fan a little bit through the cover and it started up again! Really appreciate the video, saved us the headache of bothering the landlord and waiting for a vendor.
I had already diagnosed the problem with my fridge, but having little experience taking fridges apart, this video confirmed what I thought was wrong with my unit. Thanks a bunch.
[Updated on 10/20/22] -- Hello Mr. Newberry, thank you for all your great refrigerator troubleshooting videos. I've watched many of them and have learned a lot. - I have a refrigerator problem that no one seems to be able to solve. - I have a KitchenAid side-by-side 48" model - KSSS48QDX05 refrigerator. It's an older refrigerator, but it still work(ed) until about a week ago. It's also a $10K refrigerator to replace, so I'd really like to repair it if possible. The compressor works. - The freezer cools to about 40 degrees, and the refrigerator side cools to about 60 degrees. However, the evaporated fan does not run. We've replaced the fan with a brand new one, and it still does not run. We even tried a 3rd fan just to make sure we didn't get a bad replacement fan, and still nothing. The fan terminals are getting 120V, but it's not spinning. (UPDATE) -- [The fan gets 120V until you plug in the fan to the terminals. Once you plug the fan in, the voltage drops to less than 1V AC. ] We had a refrigerator repairman come out to check it, and all he did was add freon (he said it was low) and the fan still doesn't spin. I have no idea what to check for next. The compressor is working, the defrost timer is working, the compressor does cool the unit and actually frosts the evaporator, but the fan does not spin, so I'm getting to airflow. -- What in your opinion, could this be? Any help you could offer would be absolutely fantastic and greatly appreciated. Thank you!
You are the man!!! It was exactly, to me, the problem was the fan. The motor was burned. I changed one and now the fridge is working perfect! Much appreciated! Frank
Thank you so much for sharing your knowledge! I took it apart and it was exact as you described; the fan was working but, the refrigerator was warming. However, the vent leading down to the refrigerator was probably 70% obstructed. Chipped out the ice and reassembled. God Willing, the problem is solved for the time being. Much appreciated…..
On mine I can feel a little air in the bottom but on top it seems like it is freezing but not quite as it used to and it is barely able to freeze ice cubes in the trays. The evap fan is running and compressor fan is running as well as the compressor. I did notice that the evap coil only freezes about half way from the bottom up and you can see frost and it does go into defrost every couple of hours. Any idea what the problem could be?
Props and Kudos commendatore , i with my own hands and your timely and well presented demonstration was able to Dx and fix an old fridge wed had for years. Damn the price of even an entry level food chamber these days. Old sally has about 3yrs left in her thanks to your channel. Grazie
Oh sorry Sir, i did thoroughly clean the coils underneath. The last time I DFIB this refrig with the same cleaning tips, was about 4 years ago. I know its old but man...its so neat I can actually prolong its life with your help. Eventually with a growing family, i will get a new one......but not now..Aloha Dana
Your video continues to help people fix problems for themselves. I had this exact problem and was able to isolate it to the fan you mentioned (the wire winding from the fan had become separated from one of the 120V posts). I re-soldered it, fixing the fan. Fridge now works. Thanks Bill.
Thank you sir. Bill I took the 28 year old GE fridge temperature control cover off as the freezer was warm and wiggled the wires and the blower motor/fan started working. On this old model I never saw the fan but the connection I jiggled apparently clicked as I plugged it in thinking I could not get to this part of the video. And Goodness it worked, It was making a rattle noise and I put olive oil down the vents....ouch, I know not good. Thanks to you I did it and won't have to endanger someone to get Covid19 virus or myself to repair during this crisis.Thank you again my appliance friend
Thank you very much for posting videos on fixing the Frigidaire refrigerator. Simple to follow and you break it down into very easy steps and plain english. I like the fact that put these videos in order that took it from the simplest steps(fan has ice on it) to the difficult steps. Your expertise is very much appreciated. I'm up and running again. Thanks again.
Thanks for the clear explanations. Had the same scenario as you mentioned. Compressor good, fan not working. Fridge half working. Changed out the timer and it’s good as new and fan turned on. Thanks again!!!😊
Bill, thank you for taking the time to explain the signs and symptoms of the evaporator fan problems. There are so many videos showing people swapping out parts, which is helpful, but doesn't really help diagnose the problem. Great video!!
@@michaelleddy3701 - I just started watching his video yesterday & I admired him & his good deeds. I feel sad when you announced that he passed away (so soon). 😒😒😥😥
@@damianromo7051 terrible news . Follow Sparky Channel. Electrician U. Benjamin Shalstrom. They have really great informative channels as well. Oh and Craig Mushad the electrical instructor also.
My fan started making a squealing noise at 5 am...followed your VERY helpful video..think it was ice on the shaft but recorded the part number just in case it happens again..all back together and quiet as a mouse....thanks for making the Video ....gene
TYVM for the info I came home from my inlaws after doing a roof and my fridge panel had the sy ef code on it and i called all around and no one could come out till two three up to a week from today and the fridge was defrosting. I watch your video and it took me about ten minutes to fix the fridge and not lose everything in the fridge!!!
I was getting 116V AC but wasn't sure on how to measure the OHMs so I went ahead and replaced it and all is WORKING now. Thanks for your video and your followup.
Awesome tips. Thx. My fan was ok and so was the eletrical part was the test. But when I took the back panel off to test the fan I saw the hole through which the cold air flows to the fridge, stuck my hand in it, and found it full of ice. Broke that off and we're good. Thx again !
Thank you! I had suspected this was my issue, but I wasn't sure where or how to get to the fan till I watched this. Lubed it with some proper electric motor lube till I can get a replacement in, but now I'm just replacing a fan instead of an entire fridge- Thank you again!!
Bill my whirlpool refidgator is barely cool and that is the freezer compartment.When I plug in the it ...I can hear the compressor running but not the evaporator fan...One more fridge seem to not have fan under it that cools the compressor help me out please
Thanks so much Bill, this is exactly what I needed. They wanted a boat load of cash to just diagnose my problem and more to fix it. I have been digging with it for two days....lost! Now I'm not so lost anymore. Thanks SO MUCH! Hopefully I can fix it myself. YEAH!
Thank you! Our fan was froze solid after a night of freezer being left cracked open. I was about to sit it on the curb! Working great after de-icing the fan.
Got to say Thanks!! Because of this video and one of your others. I was able to troubleshoot and repaired our fridge on my own. I troubleshot the thermostat control and defrost timer which both worked properly. Narrowed it down to the fan. Sure enough the fan was being held up by ice. Removed the blockage and it runs like a champ again.
Thank you for the help! I had my suspicions about evap fan but have been so busy that day by day I couldn't find the will to invest the time in lugging everything out when I wasn't exactly sure how I would definitely diagnose the problem. Finding your video, I knew in 2 minutes of removing the panel whether or not it was the fan or the board/switch. Thanks again so much for your clear cut video.
I have almost the exact same fridge here at work for my guys. I had watched your other video regarding checking the defrost timer and thermostat and all that checked out. Just happed to see this video next and it was dead on. The fan had been stopped due to the ice build up on the bottom. Freed that up and Good To Go! Thanks so much for the awesome videos......so informational and easy to follow. Take care man!
Thank you for this video! I was a bit upset when my refrigerator wasn't cooling. After watching your video, I got to thinking maybe I didn't have to pull everything out of the freezer to access the fan. So I took a bamboo skewer and wiggled it around where the fan was and voila the fan kicked on and it's working again! Must have had a small amount of ice on it. Thanks again though, very helpful!
Thanks Bill, this was a great help. Evap fan doesn't spin, freezer is still cold, compressor is kicking. Follow your videos, I've tested evap connector for voltage output and there was 120V. Next, I tested the evap fan for ohms, and I found no ohms. So I went to the local store, they verify that the fan was bad, purchased one and reinstall and WOW, IT WORKS!!!. Thanks again Bill.
Thanks. I able to figure out what my problem was (or wasn’t) thanks to this helpful video. My fan and power to it checked out OK, despite the computer in my 2019 Frigidaire Gallery fridge telling me it had a problem (SY EF code). There was a lot of humidity in the freezer (perhaps the door wasn’t completely closed?), and that re-froze. I’m guessing that affected the fan. BTW, my fan was a 12 volt Panasonic. This video saved me the cost of a very expensive service call.Again, many thanks!
Bill ... 11:15 pm opened my freezer and heard a soft high pitched hum ... also noticed that there was no fan running. Guessing something was wrong with the fan. Jumped on Google and found this video. Watched. Unplugged the unit (same as the one in your video thankfully), emptied the freezer, took off the back panel and found the foam gasket had fallen down and got tangled up in the fan. Used some duck tape to hold the foam in place, put it all back (tossed out some seriously old frozen meat), and 11:50 pm, the high pitched hum is gone and the fan is blowing a HUGE THANK YOU to You and yours. Couple of questions: 1. What are good maintenance things we can do to make these fridges last as long as possible? Might be a good video idea. 2. Is there a good source for gaskets and fans, etc.? Many Thanks again for taking the time to help others. :-)
I thought it might be the defroster, which is an issue I had before on a different fridge. I checked the power going to the motor with DMM and I had 120VAC, but not turning. Replacing the motor did the job. Thank you for the helpful information. Receive my instruction, and not silver, And knowledge rather than choice gold; Proverbs 8:10 NKJV
Spot on! My freezer was really cold. The fridge was not. It was about 48 degrees. With you help I was able to diagnose the problem and then fix it! Defrost fan motor and Defrost timer replaced and all is well! Thank you Bill!
This is a problem with the ice maker fill tube. There may be some ice build up in the cup that is attached to the ice maker. Water will splash out of the cup when the ice maker calls for water and that water will freeze on the panel where the fan is eventually stopping the fan like you said. Make sure the little cup isn't full of ice, make sure the fridge is level. Make sure your door gaskets are sealing properly. Thanks for Watching! If you have any more questions, just ask!
Glad its working! Sounds like someone left a door open or the door is not sealing properly. Excess moisture getting into the fridge will cause it to freeze up like that. Thanks for Watching!
make sure when your checking for power at the fan on this model, you hold in the freezer light switch. The fan most likely will shut off when the freezer door is open. The power comes from the ADC board on your fridge.
Dude I was just about to loss my shit and saw your simple to understand video that's a lifesaver. Before I knew it my replacement evaporator fan was spinning like new! Thanks man.
Good job ... I like how you go through various possibilities (or rabbit holes). If you find time, do a flow chart with your troubleshooting clips. Then put a link to it here. I usually watch a video and do a mental flowchart, but often I have to go back and forth on the video. If I had a flowchart, after the first watch, then the flowchart will be super handy. But you are doing excellent. I like your methodical approach.
Awesome! THANK YOU for making this well made video, within 5 minutes after watching this I used a multimeter to determine the problem with my fridge was a bad fan motor!
Thank you so much for this troubleshooting guide, my LG refrigerator evaporator fan stop working and compressor too not working, after followed your troubleshooting guide I managed to locate the root cause, the defrost and temperature 2-in-1 sensor module... replaced that and wala its working again... thanks again
Great video. Gave me ideas on what to look for. The wire to my fan had broken off against the back wall of freezer compartment. There is a wire harness plug that is fused to the styrofoam insulation and the wire broke inside that plug. I had to mutilate that plug to get to the broken wire and repair it. Fridge works great now.
Thanks Bill, your description was perfect. Even though i have a old GE fridge, this was the same problem. Quick call and trip to the parts store, my fridge is back in perfect working order.
Very helpful to see a basic layout & function before diving in, I spun the fan around by hand & retested operation & it started working (giving it a 24 hour test now) thanks for sharing! ^5
That happens sometimes when the fridge sits for a while and hasn't been run. I've bought used refrigerators before and had to smack the fan to get it start up again. Most of the time after they run they are fine from then on. But keep an eye on it for a couple days just in case. Thanks for Watching!
Thank you so much. Great video and very easy to follow. Figured out it was the evaporator fan motor. Will have to wait till tomorrow to get one, but this will save me a bundle. Thanks again.
For some reason, the evaporator fan blade on our Whirlpool freezer was literally chewed up after running for a long time at the end of the motor shaft. The freezer was noisy from day one, so I'm wondering if the line technician on the W.C. Woods production line pushed the fan blade all the way down to the motor base accidentally. The blade was very tight on the motor shaft. Thanks for taking time from your job to produce these videos. They are well done and helpful to many. Thanks very much.
i don't care what each person thinks .... Frigidaire refrigerator especially this model is successful in every aspect & durable.... it cooling has never put me down...
I needed this! My compressor runs, the system works, except the fan does not spin. I bench tested the fan, the resistance is high at 220 ohms, but spin very well when connected directly to AC outlet. I was only getting 8VAC supplied to fan when plugged into fridge. I had no clue if 8VAC was good or not. You showed me that it was supposed to be full line voltage of 120VAC. I could not find that info anywhere so thanks. I may just connect the fan directly to the compressor and bypass the boards.
Thanks for showing me how to use the meter. Now I need to purchase one. LOL I could have used it earlier today when I changed the Defrost thermostat. Anyway, I have a bottom drawer freezer, and thanks for the video; I'm going to check the fan motor tomorrow after work. The fan blade moves freely so I know it is fine, but I'm not hearing the fan, I do hear the compressor coming on and running. My fridge is getting cold at almost the highest setting, but not cold enough, so I think it is either the thermistor or the fan motor...we shall see tomorrow. Again thanks for the great video.
Today is March 21 at 9:20 am. I have a cen -tech volt/amp meter not sure what to set it on. My evaporator fan motor isn't working but I didn't test the plug, need to know what to set this meter on. I amthank you for your video is very helpful
I have been watching a lot of your videos and they are really helping me out. I look at the upload date and it is from years ago, and I know a lot can change so just wanted to say I hope everything is going good for you. Thanks so much for sharing so much knowledge. Even 8 years on this video later, you are helping me tremendously to start my new career. Thank you and Merry Christmas!
@@derrickmixson4152 Damn that is sad. Thats cool he made these videos now he kind of lives forever and helps tons of people. Hope he knew how friggen cool he was! What a guy!
Still a useful video 10 years later, just seeing where to probe and measure. Interestingly, I had no resistance on the fan module but did have 120V at the harness, so I replaced the fan but the new fan didn't have any resistance reading either! Fortunately, it was still the culprit, and the new fan is working perfectly.
this is my story of the same situation of my Frigidaire model FFHT1814QW4 - top mount refrigerator: I found that food in the fridge does not get cold/chilled anymore. My dairy products like milk got sour. The freezer started generating lots of snow on the items, and icicles grew up on top of the freezer. So, it seems once, or many times refrigerator's doors were left open for a while somehow, so the "cold" got melted inside of the freezer. Thaw water started dripping and layering the ice from the freezer's airway down to fridge. So, when the doors were closed tightly, that all collected water got frozen in the Evaporator Motor Fan that kept Fan from moving freely, and the area became ice-clogged airway, that's why chilled air could not go to the fridge section and food could not be chilled. I removed all items from the freezer and let my refrigerator to defrost completely until all ice melted out.
Thank you very much! Literally we just noticed the fridge and freezer were not working and it was a bunch of ice exactly where you said. Thanks again!… you literally saved my bacon lol
Thank you for posting this video and the rest of your repair vids. You have helped me fix my refrigerator, and thus saved me lots of money. Very grateful, especially since things are tight now-a-days. Keep up the great work, and keep posting! Just one question. I troubleshooted the evap fan as you instructed, and replaced it; everything works ok now. However, upon measuring the motor I got about 56 Ohms, much less than you explained, but shouldn't the reading be 0 or infinity Ohms?
About a week ago I discovered this TH-cam channel after searching around for why my freezer had melting ice and refrigerator lower drawer was freezing. I had no idea what was going on with this strange phenomenon. Near the beginning Bill listed exactly all of the things that were happening with my refrigerator. He was the first video I came across that got right to the heart and listed all of my refrigerator’s symptoms. I did all the tests he suggested and it did indeed turn out to be my evaporator fan. I wanted to thank him by posting here and read with sadness about his passing in 2016. My dad passed when he was 38. My very belated condolences to his family. As a lot of people have posted, how kind he was to take the time to make these videos. It is like he lives on with all the people he continues to help out. Thank you so much Bill Newberry and all the best wishes for your family.
Who passed?
You're the man, Bill! I'm a veteran and my wife and I are both students, so we don't have much spare cash... especially for things like new a fridge! I thought that our (donated) fridge had finally kicked the bucket, but I found this video, diagnosed the problem as a dead fan, and replaced it. The fridge is once again doing its thing. Thanks!
Thanks Bill. Spent my Sunday trying to solve my s/s refrig's issues on TH-cam. You gave a perfect description: no ice, freezer14F and refrig 48F, couldn't hear or feel evaporator fan function. Tested the fan as you demonstrated. I got a 1 (infinite resistance) on the ohm meter but 120V from the power plug to the fan. Drove 80 miles to a parts store asked for the OEM fan and tested it in the store. Got a 1. Tested a second fan, again a 1. The counter man pointed out that my fan has a chip in it and suggested that might be an issue with the ohm meter test. I bought one anyway. Installed it 1/2 hour ago and it's still running. I haven't put the refrig back together but I can barely hear it run it's so quite. I knew my old fan was bad for sure because I wired it directly to a 120V source. Don't know if newer fans are different for testing. Just happy the replacement fan runs.
Bill, I just learned about you as I needed to learn about my fridge. God bless your family and your soul.
Date 10/1/2024, Watched the video last night and it explained the phenomenon perfectly for a Frigidaire Gallery fridge approximately 10 yrs old. Defrosted the freezer and walahhh without having to replace any parts she's purring again. Bill what you've done in life has echoed. Many thanks!
almost 10 years old and this video nailed my problem. Took the back panel out of my basic frigidaire freezer/fridge (freezer on top), found the channel that leads down to the refrigerator totally packed full of ice. Symptoms were exactly as described: freezer was plenty cold, compressor was running, but the fridge was basically room temperature. I did not check if the fan was running, but I don't think it was. Thank you for making this video!
Well, I found this video extremely educational and beneficial. I was able to get my 17 year old Whirlpool Roper refrigerator/freezer running again. Turns out everything worked great. But, as he stated in the video, there was a sheet of thick ice under the pan that was blocking the air flow tubes to the refrigerator. Discovered the video and the solution AFTER spending $500 on a new refrigerator, lol. Now, I have a back-up for drinks and long term freezes in the back room. Thank you for the educational video. And, in the future, I will defrost and clean the entire thing, top to bottom, twice a year, whether it is needed or not.
Bill. Great instructions. Clear and concise. I was going to trash my fridge because my evaporator fan was not working. Fixed it myself. You rock!
Bill, you are the MAN! Not only is your video comprehensive and easy to follow, but the tips you give are spot on. I found my evaporator fan not working and it turns out is was just ice build-up. Probably saved me $100 for a service call! It was an easy fix, but I wouldn't have known where to even begin if not for your expertise. Thank you and God bless!
Just watched four other videos before this one and you are the ONLY one that actually said something relevant to my problem. Had a spare fridge in the garage for almost a year (not running) and the compressor works but nobody else mentioned checking the fan. Gonna go fix me a fridge!
Fixed my Whirlpool SxS today. Fan had not been working for weeks. Only freezer side kept cool. Fan was stuck. Thanks a million. In a few hours we have frozen water. Two tumbs up.
Thank you very much Bill. Your videos are smooth and exhilarating. I turned off my living room TV to listen to you because you are correct every time. You are very good at explaining things.
At this time of writing, my neighbor just returned from the store buying a new refrigerator because only the freezer compartment of her fridge is working. I am convinced that I can fix it. I know what the problem is but my wife won't let me touch it because of certain domestic attitudes. Its sad because I was not looking for payment.
Bill, I greatly appreciate your help. Your video helped me fix my Kenmore Elite refrigerator. My wife was already shopping for a new one. The evaporator fan was not working. I removed it and tested it as you showed in the video. My refrigerator is cooling again and making ice cubes. I thought I was going to have to drink my whiskey without ice cubes today. I owe you a beer. Thank you very much!
Thank you so much! We couldn't figure out what was happening but after checking your video we went and twirled the stopped fan a little bit through the cover and it started up again! Really appreciate the video, saved us the headache of bothering the landlord and waiting for a vendor.
I had already diagnosed the problem with my fridge, but having little experience taking fridges apart, this video confirmed what I thought was wrong with my unit. Thanks a bunch.
[Updated on 10/20/22] -- Hello Mr. Newberry, thank you for all your great refrigerator troubleshooting videos. I've watched many of them and have learned a lot. - I have a refrigerator problem that no one seems to be able to solve. - I have a KitchenAid side-by-side 48" model - KSSS48QDX05 refrigerator. It's an older refrigerator, but it still work(ed) until about a week ago. It's also a $10K refrigerator to replace, so I'd really like to repair it if possible. The compressor works. - The freezer cools to about 40 degrees, and the refrigerator side cools to about 60 degrees. However, the evaporated fan does not run. We've replaced the fan with a brand new one, and it still does not run. We even tried a 3rd fan just to make sure we didn't get a bad replacement fan, and still nothing. The fan terminals are getting 120V, but it's not spinning. (UPDATE) -- [The fan gets 120V until you plug in the fan to the terminals. Once you plug the fan in, the voltage drops to less than 1V AC. ]
We had a refrigerator repairman come out to check it, and all he did was add freon (he said it was low) and the fan still doesn't spin. I have no idea what to check for next. The compressor is working, the defrost timer is working, the compressor does cool the unit and actually frosts the evaporator, but the fan does not spin, so I'm getting to airflow. -- What in your opinion, could this be? Any help you could offer would be absolutely fantastic and greatly appreciated. Thank you!
You are the man!!! It was exactly, to me, the problem was the fan. The motor was burned. I changed one and now the fridge is working perfect! Much appreciated!
Frank
Thank you so much for sharing your knowledge! I took it apart and it was exact as you described; the fan was working but, the refrigerator was warming. However, the vent leading down to the refrigerator was probably 70% obstructed. Chipped out the ice and reassembled. God Willing, the problem is solved for the time being. Much appreciated…..
This is the reason I do this when I can, TH-cam videos have saved me a ton of frustration and money too.
Thanks for Watching!
On mine I can feel a little air in the bottom but on top it seems like it is freezing but not quite as it used to and it is barely able to freeze ice cubes in the trays. The evap fan is running and compressor fan is running as well as the compressor. I did notice that the evap coil only freezes about half way from the bottom up and you can see frost and it does go into defrost every couple of hours. Any idea what the problem could be?
Followed your instructions and had a bum fan. Replaced it for $20 and everything is cool. Appreciate you.
Props and Kudos commendatore , i with my own hands and your timely and well presented demonstration was able to Dx and fix an old fridge wed had for years. Damn the price of even an entry level food chamber these days. Old sally has about 3yrs left in her thanks to your channel. Grazie
Oh sorry Sir, i did thoroughly clean the coils underneath. The last time I DFIB this refrig with the same cleaning tips, was about 4 years ago. I know its old but man...its so neat I can actually prolong its life with your help. Eventually with a growing family, i will get a new one......but not now..Aloha Dana
Your video continues to help people fix problems for themselves. I had this exact problem and was able to isolate it to the fan you mentioned (the wire winding from the fan had become separated from one of the 120V posts). I re-soldered it, fixing the fan. Fridge now works. Thanks Bill.
Thank you sir. Bill I took the 28 year old GE fridge temperature control cover off as the freezer was warm and wiggled the wires and the blower motor/fan started working. On this old model I never saw the fan but the connection I jiggled apparently clicked as I plugged it in thinking I could not get to this part of the video. And Goodness it worked, It was making a rattle noise and I put olive oil down the vents....ouch, I know not good. Thanks to you I did it and won't have to endanger someone to get Covid19 virus or myself to repair during this crisis.Thank you again my appliance friend
BILL NEWBERR IS SADLY NO LONGER WITH US BUT HIS VIDEOS ARE VERY MUCH ALIVE!
I’m sorry to hear that His videos are helpful
thanks Bill, Just followed your tips and found whole fan area completely iced in ,quick thaw and she's working again just in time for christmas,
Thank you very much for posting videos on fixing the Frigidaire refrigerator. Simple to follow and you break it down into very easy steps and plain english. I like the fact that put these videos in order that took it from the simplest steps(fan has ice on it) to the difficult steps. Your expertise is very much appreciated. I'm up and running again. Thanks again.
Thanks for the clear explanations. Had the same scenario as you mentioned. Compressor good, fan not working. Fridge half working. Changed out the timer and it’s good as new and fan turned on. Thanks again!!!😊
Bill, thank you for taking the time to explain the signs and symptoms of the evaporator fan problems. There are so many videos showing people swapping out parts, which is helpful, but doesn't really help diagnose the problem. Great video!!
Bill Passed away
@@michaelleddy3701 Do you know how he died?
@@damianromo7051 I don't remember to be honest . But when I read it I felt bad as if I knew him.
@@michaelleddy3701 - I just started watching his video yesterday & I admired him & his good deeds. I feel sad when you announced that he passed away (so soon). 😒😒😥😥
@@damianromo7051 terrible news . Follow Sparky Channel. Electrician U. Benjamin Shalstrom. They have really great informative channels as well. Oh and Craig Mushad the electrical instructor also.
Thank you. This was the most non BS video. Thank you very much for your information and time well spent.
Thank you for this video you saved me from having to go buy a new refrigerator! Found ice frost around the fan. God bless you!
Thank you Bill. The fan was my problem on my older Whirlpool. I ordered the part from Amazon.
My fan started making a squealing noise at 5 am...followed your VERY helpful video..think it was ice on the shaft but recorded the part number just in case it happens again..all back together and quiet as a mouse....thanks for making the Video ....gene
you saved me 300 bucks to get it fixed something got stuck in there along with a big chunk of ice. Thank you
TYVM for the info I came home from my inlaws after doing a roof and my fridge panel had the sy ef code on it and i called all around and no one could come out till two three up to a week from today and the fridge was defrosting. I watch your video and it took me about ten minutes to fix the fridge and not lose everything in the fridge!!!
I was getting 116V AC but wasn't sure on how to measure the OHMs so I went ahead and replaced it and all is WORKING now. Thanks for your video and your followup.
Awesome tips. Thx. My fan was ok and so was the eletrical part was the test. But when I took the back panel off to test the fan I saw the hole through which the cold air flows to the fridge, stuck my hand in it, and found it full of ice. Broke that off and we're good. Thx again !
Thank you! I had suspected this was my issue, but I wasn't sure where or how to get to the fan till I watched this. Lubed it with some proper electric motor lube till I can get a replacement in, but now I'm just replacing a fan instead of an entire fridge- Thank you again!!
Bill my whirlpool refidgator is barely cool and that is the freezer compartment.When I plug in the it ...I can hear the compressor running but not the evaporator fan...One more fridge seem to not have fan under it that cools the compressor help me out please
Bill Newberry died in 2016.
Thanks so much Bill, this is exactly what I needed. They wanted a boat load of cash to just diagnose my problem and more to fix it. I have been digging with it for two days....lost! Now I'm not so lost anymore. Thanks SO MUCH! Hopefully I can fix it myself. YEAH!
Hey Bill, I just called you from Los Angeles about the evaporator fan, Thank you very much ...
Thank you! Our fan was froze solid after a night of freezer being left cracked open. I was about to sit it on the curb! Working great after de-icing the fan.
Got to say Thanks!! Because of this video and one of your others. I was able to troubleshoot and repaired our fridge on my own.
I troubleshot the thermostat control and defrost timer which both worked properly. Narrowed it down to the fan. Sure enough the fan was being held up by ice. Removed the blockage and it runs like a champ again.
AShearer76 Nice, that makes my day!
Thank you for the help! I had my suspicions about evap fan but have been so busy that day by day I couldn't find the will to invest the time in lugging everything out when I wasn't exactly sure how I would definitely diagnose the problem. Finding your video, I knew in 2 minutes of removing the panel whether or not it was the fan or the board/switch. Thanks again so much for your clear cut video.
I have almost the exact same fridge here at work for my guys. I had watched your other video regarding checking the defrost timer and thermostat and all that checked out. Just happed to see this video next and it was dead on. The fan had been stopped due to the ice build up on the bottom. Freed that up and Good To Go! Thanks so much for the awesome videos......so informational and easy to follow. Take care man!
Brannen Kirk Awesome! Thanks for the Great Comment and Thanks for Watching!
Bill Newberry
All my prior research was sending me on wild goose chases. Yours was direct, sensible, easy to understand and led quickly to my own repair. Thanks.
My Frigidaire gallery fr8dgecworks freezer doesn't
Thank you for this video! I was a bit upset when my refrigerator wasn't cooling. After watching your video, I got to thinking maybe I didn't have to pull everything out of the freezer to access the fan. So I took a bamboo skewer and wiggled it around where the fan was and voila the fan kicked on and it's working again! Must have had a small amount of ice on it. Thanks again though, very helpful!
You are VERY good at explaining things in all your videos!
Thanks Bill, this was a great help. Evap fan doesn't spin, freezer is still cold, compressor is kicking. Follow your videos, I've tested evap connector for voltage output and there was 120V. Next, I tested the evap fan for ohms, and I found no ohms. So I went to the local store, they verify that the fan was bad, purchased one and reinstall and WOW, IT WORKS!!!. Thanks again Bill.
Joe Dao Nice Job!! Makes my day when I hear stuff like this!
Thanks. I able to figure out what my problem was (or wasn’t) thanks to this helpful video. My fan and power to it checked out OK, despite the computer in my 2019 Frigidaire Gallery fridge telling me it had a problem (SY EF code). There was a lot of humidity in the freezer (perhaps the door wasn’t completely closed?), and that re-froze. I’m guessing that affected the fan. BTW, my fan was a 12 volt Panasonic. This video saved me the cost of a very expensive service call.Again, many thanks!
Bill ... 11:15 pm opened my freezer and heard a soft high pitched hum ... also noticed that there was no fan running. Guessing something was wrong with the fan. Jumped on Google and found this video. Watched. Unplugged the unit (same as the one in your video thankfully), emptied the freezer, took off the back panel and found the foam gasket had fallen down and got tangled up in the fan. Used some duck tape to hold the foam in place, put it all back (tossed out some seriously old frozen meat), and 11:50 pm, the high pitched hum is gone and the fan is blowing a HUGE THANK YOU to You and yours.
Couple of questions:
1. What are good maintenance things we can do to make these fridges last as long as possible? Might be a good video idea.
2. Is there a good source for gaskets and fans, etc.?
Many Thanks again for taking the time to help others. :-)
Thank you so much for this! I followed your directions and fixed my refrigerator myself. You were so helpful!
Hi 00966597322585 imo
thank you for a clear concise instructional. You are a gentleman and a scholar.
I thought it might be the defroster, which is an issue I had before on a different fridge. I checked the power going to the motor with DMM and I had 120VAC, but not turning. Replacing the motor did the job. Thank you for the helpful information.
Receive my instruction, and not silver,
And knowledge rather than choice gold; Proverbs 8:10 NKJV
Thanks for the save, I was about to go buy a new unit until I watched your video and got the one I have working 👍👍👍
Spot on! My freezer was really cold. The fridge was not. It was about 48 degrees. With you help I was able to diagnose the problem and then fix it! Defrost fan motor and Defrost timer replaced and all is well! Thank you Bill!
Bill, I accessed this link wanting to troubleshoot my evaporator motor and learned that and so much more. Thanks Dude. Keep doing what you're doing.
New fan fixed it, beer is cold again!!! Thanks bill
This is a problem with the ice maker fill tube. There may be some ice build up in the cup that is attached to the ice maker. Water will splash out of the cup when the ice maker calls for water and that water will freeze on the panel where the fan is eventually stopping the fan like you said. Make sure the little cup isn't full of ice, make sure the fridge is level. Make sure your door gaskets are sealing properly.
Thanks for Watching! If you have any more questions, just ask!
Good troubleshooting tip. Ordered a new fan. I will comment how it goes when it comes in and I replace it.
Always coming through with the solid knowledge my dad has shown me a tone of thing but a lot of it I forget this was a good refresher I appreciate it!
Glad its working! Sounds like someone left a door open or the door is not sealing properly. Excess moisture getting into the fridge will cause it to freeze up like that.
Thanks for Watching!
make sure when your checking for power at the fan on this model, you hold in the freezer light switch. The fan most likely will shut off when the freezer door is open. The power comes from the ADC board on your fridge.
Thank you
Thank you again for these videos!! helped me save a ton of money not needing to hire a tech to come out and look at it!
You saved me a service call - back up and running. Thank you for the insight!
Thanks for the help. Fan not working. Saved me a repairman.
Dude I was just about to loss my shit and saw your simple to understand video that's a lifesaver. Before I knew it my replacement evaporator fan was spinning like new! Thanks man.
Just checked the ohms on the fan and got infinity. This tells me there fan is bad. Thank you for your video!
Good job ... I like how you go through various possibilities (or rabbit holes). If you find time, do a flow chart with your troubleshooting clips. Then put a link to it here. I usually watch a video and do a mental flowchart, but often I have to go back and forth on the video. If I had a flowchart, after the first watch, then the flowchart will be super handy. But you are doing excellent. I like your methodical approach.
Very well explained Bravo 👏 🙂 love from Islamabad Pakistan.
Awesome! THANK YOU for making this well made video, within 5 minutes after watching this I used a multimeter to determine the problem with my fridge was a bad fan motor!
Thank you so much for this troubleshooting guide, my LG refrigerator evaporator fan stop working and compressor too not working, after followed your troubleshooting guide I managed to locate the root cause, the defrost and temperature 2-in-1 sensor module... replaced that and wala its working again... thanks again
Great video. Gave me ideas on what to look for. The wire to my fan had broken off against the back wall of freezer compartment. There is a wire harness plug that is fused to the styrofoam insulation and the wire broke inside that plug. I had to mutilate that plug to get to the broken wire and repair it. Fridge works great now.
This video is very helpful to me. I have the same problem you outlined and now I know what I need to check.
Great video thanks! Just fixed my fan instead of waiting a day for the maintenance guy at the apartment complex.
Thanks Bill, your description was perfect. Even though i have a old GE fridge, this was the same problem. Quick call and trip to the parts store, my fridge is back in perfect working order.
Very helpful to see a basic layout & function before diving in, I spun the fan around by hand & retested operation & it started working (giving it a 24 hour test now) thanks for sharing! ^5
That happens sometimes when the fridge sits for a while and hasn't been run. I've bought used refrigerators before and had to smack the fan to get it start up again. Most of the time after they run they are fine from then on. But keep an eye on it for a couple days just in case.
Thanks for Watching!
Thanks, Bill, you saved me from buying that new fridge she's been wanting... for now!
She? You don't eat?
Thank you so much. Great video and very easy to follow. Figured out it was the evaporator fan motor. Will have to wait till tomorrow to get one, but this will save me a bundle. Thanks again.
Nice, I enjoy these comments the most!
Thanks for Watching!
For some reason, the evaporator fan blade on our Whirlpool freezer was literally chewed up after running for a long time at the end of the motor shaft. The freezer was noisy from day one, so I'm wondering if the line technician on the W.C. Woods production line pushed the fan blade all the way down to the motor base accidentally. The blade was very tight on the motor shaft.
Thanks for taking time from your job to produce these videos. They are well done and helpful to many. Thanks very much.
i don't care what each person thinks .... Frigidaire refrigerator especially this model is successful in every aspect & durable.... it cooling has never put me down...
Always on top of things love your videos you are a good instructor bless
Thanks a lot for uploading video
You make my life easier and
Save money.
I thank God for this man’s life… he literally saved my family’s🙏🏾 Only the Lord knows
I needed this! My compressor runs, the system works, except the fan does not spin. I bench tested the fan, the resistance is high at 220 ohms, but spin very well when connected directly to AC outlet. I was only getting 8VAC supplied to fan when plugged into fridge. I had no clue if 8VAC was good or not. You showed me that it was supposed to be full line voltage of 120VAC. I could not find that info anywhere so thanks. I may just connect the fan directly to the compressor and bypass the boards.
Great troubleshooting skills and advice!
Gone too soon, but thank you for leaving some of your knowledge. I needed it today for this problem. Looks like I am ordering an evaporator fan.
Oh is he gone???
@@Emmagentle yes sir. Passed away a couple years back. Way too young.
Thank you. We were searching all over the Internet for a solution and found your TH-cam. We have subscribed.
Thanks for this very informative video. Very much appreciated!
Thanks for showing me how to use the meter. Now I need to purchase one. LOL I could have used it earlier today when I changed the Defrost thermostat. Anyway, I have a bottom drawer freezer, and thanks for the video; I'm going to check the fan motor tomorrow after work. The fan blade moves freely so I know it is fine, but I'm not hearing the fan, I do hear the compressor coming on and running. My fridge is getting cold at almost the highest setting, but not cold enough, so I think it is either the thermistor or the fan motor...we shall see tomorrow. Again thanks for the great video.
Today is March 21 at 9:20 am. I have a cen -tech volt/amp meter not sure what to set it on. My evaporator fan motor isn't working but I didn't test the plug, need to know what to set this meter on. I amthank you for your video is very helpful
I have been watching a lot of your videos and they are really helping me out. I look at the upload date and it is from years ago, and I know a lot can change so just wanted to say I hope everything is going good for you. Thanks so much for sharing so much knowledge. Even 8 years on this video later, you are helping me tremendously to start my new career. Thank you and Merry Christmas!
He has passed away 😢
@@derrickmixson4152 Damn that is sad. Thats cool he made these videos now he kind of lives forever and helps tons of people. Hope he knew how friggen cool he was! What a guy!
Still a useful video 10 years later, just seeing where to probe and measure. Interestingly, I had no resistance on the fan module but did have 120V at the harness, so I replaced the fan but the new fan didn't have any resistance reading either! Fortunately, it was still the culprit, and the new fan is working perfectly.
Excellent video. Thank you very much! You saved me a bunch of money by diagnosing the bad evap motor I had. Much appreciated.
Wish I could call this guy to repair my fridge!
this is my story of the same situation of my Frigidaire model FFHT1814QW4 - top mount refrigerator: I found that food in the fridge does not get cold/chilled anymore. My dairy products like milk got sour. The freezer started generating lots of snow on the items, and icicles grew up on top of the freezer. So, it seems once, or many times refrigerator's doors were left open for a while somehow, so the "cold" got melted inside of the freezer. Thaw water started dripping and layering the ice from the freezer's airway down to fridge. So, when the doors were closed tightly, that all collected water got frozen in the Evaporator Motor Fan that kept Fan from moving freely, and the area became ice-clogged airway, that's why chilled air could not go to the fridge section and food could not be chilled. I removed all items from the freezer and let my refrigerator to defrost completely until all ice melted out.
Thank you so much for telling how to set the voltage meter. Every video I have watched assumes that we already know.
Thank you very much! Literally we just noticed the fridge and freezer were not working and it was a bunch of ice exactly where you said. Thanks again!… you literally saved my bacon lol
I found this problem in my fridge and I sprayed it with WD-40 into the fan motor with unplugged of course freed up and it worked thank you
Thank you for posting this video and the rest of your repair vids. You have helped me fix my refrigerator, and thus saved me lots of money. Very grateful, especially since things are tight now-a-days. Keep up the great work, and keep posting!
Just one question. I troubleshooted the evap fan as you instructed, and replaced it; everything works ok now. However, upon measuring the motor I got about 56 Ohms, much less than you explained, but shouldn't the reading be 0 or infinity Ohms?