Hospitality Heroes: How to become a Concierge

This role is available in a variety of exciting settings, including hotels, restaurants, and member’s clubs to name a few! The content of this career guide will have a focus on Concierges within a hotel setting but the requirements and skills can be applied to all. Working at the main entrance of the venue, you will be the first to meet customers, so first impressions will depend on your friendliness and efficiency.
We speak to Keith Bewick, Head Concierge at The Landmark London Hotel about the role and how he became a Head Concierge.
Find your dream role as a Concierge on Caterer.com