Hi there, the firm I work for just bought two P4 RTK to be used PPK with Trimble receivers for logging static data. I did a couple of test flights but keep getting no fix solution, in fact when ASP tries to find a solution, it stays on Q2. All the data I fed ASP with is correct, any idea why this is happening? Aprreciate your help
Please see the list of probable resolutions for Q2 solutions in the following post on our searchable support knowledge base, support.geocue.com/aspsuite-gnss-quality-levels-explained. If that does not resolve the issue, please contact our support team, by e-mail, support@airgon.com, or via the support form on our website, geocue.com/support/#support, for additional assistance.
@@AirGonLab Hi AIRGONLAB, I found a solution to the problem with changing the satellites logging interval to match the drone one (0.2s). I was previously logging static with my Trimble base at 1s intervals as I always have when using my M200 with Loki...and got also to find out that Loki logs satellites every 0.1s. Never stop learning
So RTK data from the drone must be processed before loading into mapping software like DD? We are getting distortions and conversion issues even with GCPs. So you only do RTK with the mobile base station? I thought you could do it with the network RTK as well?
Thank you for your interest. Please reach out to our team via the contact form on our website, geocue.com/purchasing/#geocuesales. We look forward to discussing your drone mapping needs.
I'm sorry you feel that you've had bad after sales support. At GeoCue Group, we strive to help our customers as best we can and as quickly as possible as we aim for best in the business support across all product lines. We tried locating your customer information to review the history with any opened support tickets, however, based on your TH-cam account that was setup yesterday, we have been unable to locate your information in our database. Please reach out to our support team via e-mail, support@airgon.com, or via the support form on our website, geocue.com/support, so we may rectify whatever issues you may be having with our software or workflows.
can you set a certain root to fly shooting video at the same time
Hi. how can i download GEOCUE app ????
Hi, I have a problem. My drone takes off, but does not execute the route is just staying at the max altitude and does nothing. What I should to do?
Hi there, the firm I work for just bought two P4 RTK to be used PPK with Trimble receivers for logging static data. I did a couple of test flights but keep getting no fix solution, in fact when ASP tries to find a solution, it stays on Q2. All the data I fed ASP with is correct, any idea why this is happening? Aprreciate your help
Please see the list of probable resolutions for Q2 solutions in the following post on our searchable support knowledge base, support.geocue.com/aspsuite-gnss-quality-levels-explained. If that does not resolve the issue, please contact our support team, by e-mail, support@airgon.com, or via the support form on our website, geocue.com/support/#support, for additional assistance.
@@AirGonLab Hi AIRGONLAB, I found a solution to the problem with changing the satellites logging interval to match the drone one (0.2s). I was previously logging static with my Trimble base at 1s intervals as I always have when using my M200 with Loki...and got also to find out that Loki logs satellites every 0.1s. Never stop learning
So RTK data from the drone must be processed before loading into mapping software like DD? We are getting distortions and conversion issues even with GCPs. So you only do RTK with the mobile base station? I thought you could do it with the network RTK as well?
Hello, how can I get the activation licence for asp software, please? Thank u
Thank you for your interest. Please reach out to our team via the contact form on our website, geocue.com/purchasing/#geocuesales. We look forward to discussing your drone mapping needs.
After sales service is very bad
I'm sorry you feel that you've had bad after sales support. At GeoCue Group, we strive to help our customers as best we can and as quickly as possible as we aim for best in the business support across all product lines. We tried locating your customer information to review the history with any opened support tickets, however, based on your TH-cam account that was setup yesterday, we have been unable to locate your information in our database. Please reach out to our support team via e-mail, support@airgon.com, or via the support form on our website, geocue.com/support, so we may rectify whatever issues you may be having with our software or workflows.