Embedding Videos in ServiceNow Knowledge Articles
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- เผยแพร่เมื่อ 24 ก.ย. 2024
- A look at the different ways you can embed videos in ServiceNow knowledge articles.
Resources:
A community posting from some years back, some information in here is outdated
www.servicenow...
Adjusting the max attachment file size:
support.servic...
Videos not embedding in html fields support article
support.servic...
I keep getting the error "Failed to upload video: Unsupported file type." It is however an mp4 as in your example. Any advice perhaps?
EDIT: I ended up just embedding from the SharePoint
great help! Can you show how to embed a pdf - so users can flip through the pdf in the article body, rather than download the pdf? We've tried doing this with a code, but when we submit or update ServiceNow removes the line of code that include src: and the url. Thanks!
have a look at this article support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0758939