I think it's also a form of "adult mode" when you think about it. First time I had this moment is when I got excited to get new furniture for the house vs. a new gaming console/new game, and then when I got a fresh kitchen knife. It was a mental break of "is, is this what it means to be an adult?!" Also heard you learn you're an adult when you have a favorite burner on the stove.
@@basa820 tbf, reviews on the LG aren’t the best either. It sounds like there are many defects so one has to be really lucky to get a fully working unit. Most complaints are about how it takes forever to dry.
@@basa820 yeah I think we just have accept the fact that it’s going to take some time for these units to meet our expectations. However, the competition is good for us consumers. And I certainly won’t miss having two appliances to do the laundry 😆
You know LG is now in hot water for their refrigerators failing after less than a year, right? Maybe skip LG appliances until the lawsuit is over. LG has been in a bad spot ever since their mobile device division was closed.
We ended up buying this unit. Nice to have the extra room. Costco has a 1000 off at 1800 and that includes delivery, install and haul away. 5 year warranty was 174 bucks. Thanks for the video, you really convinced me. I did not know they even had combo units.
@@huh0123 That's the definition of an epicycle where you take a complex approach to solve a simple problem. You are buying 2 combo units at the price of $5,000, because they work half as fast and even then not fully drying your clothes. Go and take another epicycle to try and prove yourself right.
@@rickybobby7276 I am very much looking into getting a combo unit, then I load it up, set it to run at whenever electricity is cheapest and then just show the close back into closet. No drying needed, it already be done.
I have literally been waiting for over a decade to get a 2-in-1 wash/dry appliance that works decently here in the states; it will use literally HALF the space in the laundry room, freeing up the remaining space as additional storage. I cannot wait to get one of these. Thank you so much for the video!
We went with the GE Ultrafast Combo about 6 months ago, knowing that LG and Samsung would jump on the heat pump band wagon. We have been absolutely delighted with our GE Ultrafast for our family of 5, and know these heat pump all-in-one machines are only going to get better, and become the market standard instead of separates. If there's one thing I don't like about the GE, it is the lint filter housing. I resort to sticking a light and a small vacuum hose into the narrow slot when I do the lint filter to get bits of lint out to keep lint out of the condenser. I can imagine GE Ultrafast V2 and the competition will fix this deficiency, but I'm still happy with the GE. I love the huge detergent and softener dispensers which make laundry in most cases a power + play 2 button press and I get clean & dry laundry a couple hours later. I welcome LG's entry, and look forward to others joining.
Hisense isn’t a bad make as long as you don’t go for the entry levels in my opinion you get more options and bigger drum the more you pay cheep Hisense is very limited my friend has one they prefer there old hotpoint made by whirlpool.
Totally agree with your comments. The GE machine is near perfect except for the lint defect. Someone needs to come along and make it smaller without the deficiencies that we are seeing in this new LG.
I have an older model LG combo and LOVE it! Yes drying takes longer with a combo, but not having to go to a laundromat or even your building's basement is a life changer. You can go to work or do shopping while doing laundry at home. Not having to transfer wet clothes to the dryer is nice too
I've had the previous, previous version of this for over a decade, I'm never going back to separate units. Not having to move the laundry around is worth the extra time. You definitely hit the challenging points, never ever fully load the drum, and heavy things should be washed and dried solo. Thank you for covering the filter removal, that's the biggest challenge on mine. I have to drain the unit to clear the filter, and I've replaced the drain pump twice due to lint migrating past the filter and stopping the pump from operating.
Wow Ben! After scrolling by the man in the Maytag suit in the past, I finally watched your super in depth testing and disassembly of this LG Combo unit. As a tech that has worked on all kinds of machines, vehicles and computers, I found your video made for someone like me that wanted to see the insides to truly understand the engineering and possible flaws in this unit's design. Your use of flow meters, data loggers, GoPro really shows you go to great lengths to reveal the true statistical performance of this LG product. I agree with you that in the future, features like the smartphone App will become a major deciding factor in the future as younger people who grew up on expectations of technology to be included in products to be considered for their purchase. That software becomes the absolute must have feature that can be so easily added and updated. I would think that having your appliance on your home network would be super helpful in troubleshooting any issues with a product as the ability for these devices to send error data back to the manufacturer's online diagnostic systems to automate the diagnosis of any service issue of these ever more complex appliances. Thank you for your super in depth review. From nuts and bolts to the ultimate Mom test, your review was great! I look forward to watch more of your TH-cam videos.
Awww thanks! That means a lot that you enjoyed it! I have a similar review for the GE Ultrafast combo. I had so many people ask me about that one/to do a review, and I saw so many other reviews just gloss over the exterior that I just wanted to get one and noodle around to see how it worked. But I got it ~5 months after launch and I decided that the next combo unit that came out, I'd try to get it near launch and see how it works. For me, its SUPER INTERESTING on the design theory of this unit vs. the GE, and how they've built similar, yet vastly differently operating units. Given the extremely fast sales of the GE unit, we're entering a new era of combo units, weather we like it or not, so at least we can be prepared to see what it may look like!
It’ll be the opposite in a short while, I assume. My buddy who bought his first house a few months ago thought the same, and decked it out with smart everything. Samsung Smart fridge, LG Wi-Fi smart washer & dryer, Philip hue lightbulbs, the whole nine-yards. 9 months later, he says he hates it and will be switching back to traditional, “dumb” appliances when his appliances kick the bucket for good. Unreliable, delicate, and low quality were his complaints. It’s like touch screen in cars, everyone is slowly realizing how much more complicated and annoying using a touch screen vs dedicated buttons is, and the market is demanding manufacturers to move back to buttons. Like why would I even want my washer/dryer to phone home via the internet back to LG anyways? Considering how insecure & stuck in the past in terms of security & privacy these large manufacturers are, I don’t trust it to not send my name & home address in plain text back to LG’s servers to store for god knows what reason. Or worse yet, when it hits EOL LG will push an OTA update to brick the washer/dryer from functioning ala Sonos speakers. Or how about pushing an OTA update to lock features behind a subscription paywall, ala BMW? Those “smart AI Wi-Fi” features are nothing more than marketing buzzwords designed to jack up the price in exchange for adding an single extra option in the dial, what practical use does it even have that wasn’t accomplished by the other options
@@UpgradeUrWinRARTrialExcept... LG includes wifi which is fully optional and the build quality of their appliances is orders of magnitude better than Whirlpool's union-built tin-can turds and the LGs are *still* priced less per feature despite Whirlpoop lobbying for a 20% import duty on LG appliances "because it's so haaard! we have to innovate? we have to compete in the free market?!?! whaaa!!!" 😂
I subscribed for you so I can enjoy all your upcoming videos! Oh and I think I’m going to purchase the LG7405! Really wanted to go speed queen but $$$! Thanks again
I purchased the GE Profile combo unit thanks to YT vids like yours so thank you! I've run about a dozen loads through it in the last month and it still makes me excited to do laundry.
I got the GE for about 2K delivered from costco and have been quite happy with it. In fact, the only complaint I have so far is that it is louder than expected while drying (I agree the app is nearly useless btw). What I love the most (and from the looks of it is a major advantage) is the automatic soap dispenser. I never thought I'd appreciate it like that, but it really just makes doing the laundry a super easy process.
I managed to find the ge for 1600 scratch and dent from Lowe’s with the warranty in tact. It has been a champ and saves me from getting my vents fixed.
I appreciate this video, as a single dude I don't care how long it takes to dry. I put dirty clothes in at night and I have clean clothes tomorrow. One load per night is more than enough all by myself. Now I need to decide which unit is better for my needs.
I was in need of a new laundry last year (2023). When the GE combo unit came out, I jumped on the introductory sale. My main reason was so I wouldn't have to take clothes to a detached building to dry. Older house without room for a regular laundry pair. So far the GE combo has been fantastic. I have cleaned the coil once so far. I used one of those appliance cleaning kits, the long tapered brush and hose attachment.
@@CoopyKat not at all. Most loads are washed and dry in about 2 hours. The only things that take longer are, towels and bedding. Those take about 3 hours.
@@yoyozozo6960 I'd say yes. Most loads are washed and dry in about 2 hours. Towels and bedding usually take about 3 hours, less if it isn't a big load.
Side by side comparison would be awesome. I think these machines are the future. Ya they're new and expensive, but they bring a different style of lifestyle washing which most don't think about (like doing a load overnight or during the day while at work). It might change the demographic. I hope one day they can add bigger electric resistive elements to it, to give people the option of slow long (efficient) drying with the heat pump, or fast high heat ( non vented condensing) drying. To really give people options. I can also see when these get more popular and cheaper, that people could have multiples of these based on their needs. Imagine doing whites and colours in two machines at the same time overnight, and it be ready to fold in the morning when you get up. That's time/lifestyle efficiency in my eyes.
I have a few more videos to run first, but will be doing the side by side soon. I do think this will be a new wrinkle on how people do clothes. One other note is that this unit favors being small over being fast... The GE unit does wash/dry faster, and its peak capabilities are still lower than what a heat pump can theoretically do. Even then, I wonder what the wattage/efficiency of this direct drive motor is vs. the motor w/ inverter that GE uses. Theoretically, you could make a machine that peaks at 1,500w using a heat pump (which is the max a regular space heater will do), and could then do some very nasty things to dry the clothes. The efficincy of a heat pump is 2-3x that of resistive heat, which means a unit with, say 1,400w of heat exchange would be close to a full-sized dryer's capability.
We had washer/dryers for many many many years her in Uk and across the rest of Europe, they are a lot cheaper than yours in the states, a cheap one can go as little as £350 ( $443 ) most are condenser units but we have had heat pump models for quite a while, We have a separate heat pump dryer that we have had for 10 years ( we have 2 washing machines and 2 tumble dryer’s, the other dryer is a condenser, lol our cats have their own washing machine and dryer )
@@davedebang-bang6168 I keep hearing europeans saying that about Americans just now discovering combo units. We knew they were around but almost ALL of them have been poorly reviewed and take hours and hours to wash and dry. You've all been suffering with tiny machines, long dry times and energy inefficient machines. Most of Americans have easy venting, abundant space and literally don't need ventless... so why go though the potential misery of combo machine if you don't have to? Well, the GE machine is the first to quickly dry clothes with a 110 plug and no vent. So now, why not get one for the extra space? Many Americans are jumping on it now because the perfected it. I capped my gas line, don't use my 220w plug and capped my vent to use the GE machine. I think you'd find you've never had anything like the new GE Ultrafast.
@davedebang-bang6168 I'm Korean, and I was told this by a friend who is a washing machine developer at LG. European washer/dryers are smaller in size, so it's easier to make them into a combo. It's not that LG doesn't have the technology, it's just that it's hard to make them all in one while maintaining a large capacity. Similarly, while combo washers/dryers are already popular in Japan (the first combo with a heat pump was made by Panasonic in Japan), they haven't been introduced in Korea, which is right next door. This is also a result of the different size preferences in each market. P.S. Most people don't know this, but LG introduced a combo model with a heat pump dryer back in 2017. Most people don't know this because it was briefly released under their signature brand.
@@FinndianI’m a candidate for ventless drying. My duct runs from the laundry room through the base of my closet kick panel (roughly 30 feet). If I don’t retrieve my clothing immediately after the cycle ends my clothes smell like outdoors/dirt.
Thank you for the video. Stumbled upon your video. This may be a better option for us and our RV. Also never knew in my 52 years that I needed to rinse my filter with hot water. Always took the air compressor to blow out lint holes.
dryer sheets build up an invisible barrier that causes air flow issues. You cant see them ever. Air compressor may work well, but you'd be shocked how bad they can be even if they look fine, especially on a filter lik this that is plastic vs. the older school wire mesh filters.
Another comprehensive review. My wife was disappointed with the height of the GE it disrupts her folding space on top as she is fairly short. I worked at GE and knew the plant in Louisville. When they left it made LG the best viable option. I think use the $500 Savings to buy warranty.
This will probably be the last I get to review for awhile, unless something else changes. These suckers are heavy, and I don't know what to do with them all, ha ha.
It´s interesting to see indeed. This technology has been the standard in Europe and a more premium option in South America from the last 10 years. So glad that is becoming a reallity to you!
I really like the work you put into your videos, don't ever stop making them. You give consumers the ability to make an informed decision on what products they should buy. Thank you! But yes, a one year warranty shows little confidence by LG. But why did you say if you could find a GE unit to test side by side, when you have a GE unit that you tested?
In the manual it tells you to remove the plastic screen in front of the coils to clean them. Makes it much easier to clean than the GE. Still wondering how effective the coil cleaning is!
It dries about the same time as hanging in front of a fan, the only difference being softness as the tumbling action does that and my line dried clothes and towels are a bit stiff and rough. I'm waiting till my washer packs it in and joins the dryer and then considering an all in one to save space. Either that or I get a clothesline with an access door from inside the laundry room (my MIL has one and it's dope) and stick with just the washer.
Well, if they are fairly comparable, personally I'm going for the LG since it's made in Korea, and GE is made in China. Not at all due to any quality or reliability aspects (my Korean-made Samsung fridge is atrocious), but simple personal decisions on where I want my money to go and whose economy I'd rather support. Thanks for the very comprehensive review!
Thanks so much for this video! I'm renovating a 4 unit, all electric building, and trying to be as efficient as my budget will allow. All the units you mention in your best combo video are on my short list for purchase, and with this, you've essentially answered all of my questions about the tech and performance of this unit so I can make a truly informed decision. Now it's up to who's got the best sale price! This is perfect!
I definitely want to see you try out the coil clean cycle! I heard it does it automatically too? That is the main thing that concerns me about the GE is vacuuming the delicate coils squeezed in there.
@@MarcJohlic I don't know if youtube will let me share links, but in the promo you can see it listed under "convenience features" images.thdstatic.com/catalog/pdfImages/1e/1eaab6dd-fcfe-48d6-8ca6-e71ad284fb27.pdf
Ben, thank you for this excellent review. Seeing the lint already built up on the heat pump coils was disconcerting. I do own the GE, bought it thru Costco in December for $1980. (good timing!) Yes, the GE does allow lint to get past the filter and collect on the heat pump coils. But... I can easily get to them when the filter is removed, so it's easy to clean off that lint. For me, that's a big deal, because as the lint builds up on the coils the performance will slowly drop. So yes... your video helped me. I'm keeping my GE. I'm also looking forward to a side by side comparison of the two machines. Thanks again. You do superb reviews!
I'm happy to see more All-in-one heat pumps coming out. I got my Miele washer and heat pump dryer set a couple years ago, months before the GE became an option. Space savings and not having to switch from the washer to dryer would be nice, but I've otherwise been mostly happy with the Miele aside from having to troubleshoot plinth filter alarms. I wonder if the GE or LG have similar issues as I only see one filter being cleaned vs the two the Miele has.
Personally, I love having the two separate Miele units: doing so allows for much better drying and washing times, plus we can do two loads at once. Having them stacked means they don’t take up any more space and an all-in-one would, but we also didn’t plan to fit them under a counter anyhow. As to the dryer’s plinth filter, the big thing to know is that Fabic Softener is going to make it clog up a LOT: Softener is an additive that basically coats the clothes in silicone, which clogs up the plinth filter’s smaller pores really fast. Switching to a non-softening rinse agent will do wonders! I also don’t trust units without double filtering, as it all but guarantees the compressor’s heat exchanger will be clogged by lint, ruining its effectiveness. Those small fins are near impossible to clean, so having a second filter is smart and ensures a long life.
We’ve had the ge for about six months now and have had absolutely zero issues! And no, it does not take hours on end to dry. Our longest loads are maybe 3 1/2 hours was and dry together. Only issues I ran into was overstuffing the machine to max capacity, of course it’s not going to be efficient at that point. We use ours at least 4 times a week
Same. I hope you are looking in the lint filter opening to see the lint building up on the condenser though. Keep on top of that with a brush and vacuum.
P.S. here in Canada this LG All in one comes in at almost $1,500.00 CAD less then the GE all in one, Knowing it has better bones than the GE other than the Compressor issue, really makes it a compelling purchase!
Nice to see another washer and dryer like this. However, I tend to lean to the GE one still if I was getting one. Now, in full fairness that is party due to having the front load GE unit that looks very similar to the all in one unit. I have had very little issues with it and the bigger heat pump to hopefully allow for faster drying times would win me. When one of ours has issues, I might look into one of these or maybe a heat pump dryer unit.
Sadly fine lint and fine dust from drying gets past the dryer main filter and coats the heat pump coils over time making drying take longer so in another 4 years drying alone can take 4+ hours and is not that energy efficient.
I have an apartment washer dryer LG combo It still works great! You do have to do more tub cleanings than normal though because of the lint. I think mine's from 2017 or 2018
@@EastCoastCamping hooked up to a regular washer hookup in the wall. You can get the adapter for that to hook up to the sink mine didn't come with it but I can get one.
Currently I live in a really small apartment because I'm a university student. So I basically bought a machine similar to this (though quite a bit cheaper), it works really quite well and is the only way I can have the luxury of having my laundry be clean AND dry without hanging the laundry to dry.
So as a servicer of some of these already the biggest complaint/issue we've had is that the dampening is not great. It just doesn't absorb the shock of the spin cycle well and causes a lot of OOB issues.
Thanks for the info! I would have assumed the suspension system would of been identical to their other 5.0cf washers. Any thoughts as to why this isn't the case? Is the spin RPM higher on this?
@@bensappliancesandjunk We've had very few calls on just the washers, or those new "built together" stacked units. It might be that the 2 in 1s are more susceptible to shaking if they aren't on a base floor(whether it be basement, or first floor for those without.) The suspension in these uses a lever system, but it seems to only absorb shock in the front to back motion, left to right rocking doesn't translate well into it and that is what your typical OOB load induces. I tried everything to help a customer out, but after a long phone call with LG visual support they essentially blamed the customer for loading it incorrectly so I couldn't resolve it.
No dryer will dry both large comforter and sheets at the same time. Both of the things you said about why is true, but another reason is either the comforter or one of the sheets ends up completely wrapping the others up inside it not allowing the moisture on them to evaporate efficiently while also not touching the sensor making it think it's done. I have a king bed and some very large fluffy comforter(wife.....) and even with a very large Samsung stand alone dryer with plenty of room I can't dry them at the same time. One of them always swallows the others up and only the outside one dries. I've set it and kind of forgot about them b4 and came back a couple days later to discover the ones inside mildewed....my wife was not happy lol.
You need to try the GE ultrafast. This sheet wrapping thing does not happen and no need to open and adjust the drying load either. I would guess your King comforter AND sheets would about 3:15 total to dry. You might add 10 minutes but seriously the hot air being blown into the machine from all sides fixes the large load problem. I've had one tangle in 5 month and it involved the drawstring on some shorts.
Tip for those who are new to heat pump wash/dry combos to reduce dry time: pause dry cycle to put a dry towel or a few dryer balls to reduce drying times. Also, we regularly find our clothes are sufficiently dry with an average of an hour remaining on the dry timer, so worth setting a timer reminder to check your clothes and hour early for dryness. Additionally, avoid the temptation to overfill. Split a large load into two for fast and even drying.
@@jgoog7442 Personally I wouldn’t, as I tried this with my own rubber spiked balls, and after a few wash/dry cycles, the detergent made them hard and brittle and one developed a small crack. I also wouldn’t put the wool balls in the wash either, as that may actually increase drying times as there would be additional items to dry.
My concern is the filter you mentioned at the 11 min mark. Sounded like a home owner should be cleaning this frequently but not clear on how accessible this was as it looked like you had the machine apart
@@catejordan7244 if this helps, I clean my lint trap once every 2-3 months. ymmv depending on how often you do laundry. I also use an optional secondary trap on the water expulsion hose that I also clean every 2-3 months, but again, completely optional.
The washer is great, the dryer option is terrible. It takes forever to dry a load of laundry. Don't plan on having a 'laundry day' - more like a laundry WEEK. What I dislike the most, is all the lint that collects on on the rubber seal just behind the door. It is very annoying to have to remove all the wet lint between dry times (which I was told to do). I plan to buy a dryer to work with this unit (NOT an LG). Very disappointed in the unit, but great video. Thank you.
I have 12 washes in on my new GE all in one and it’s a love hate relationship. I love not having to deal with switching the loads and it just does it all. However… my king comforter refused to dry with the heating elements and I had to hang dry it after leaving it on the dry mode for 2+ hours. And all the dog hair that comes off our clothes also ends up on the rubber seal and dries to it so after each load I need a wet towel to wipe the seal to pull the dog hair up. Like a said a love hate relationship 😂
Oh, I never thought about that. With a front loading washer the dog hair is wet and it only takes a second to wipe my hand through the seal and get almost all the dog hair. But dry dog hair is a different beast altogether.
can confirm with the GE and lint/hair on the seal. also generates a lot more lint on clothes since it's all trapped in there, and definitely don't wash whites immediately after fuzzy blacks. i'd still buy it again , though. overall, it's a game changer.
Every single front loader (combo unit or not) will require seal cleaning after every load. Even if you don't have a dog, lint alone would likely get in there, if you don't clean it promptly before your next load, you can risk water leakage - so be careful! The user-manual of every front loader that I've ever read always mentions to clean the seal after each wash with a damp towel or cleaning solution (like Lysol or so).
@@Aitch-102 I have two 80 lb labradors so there is a lot of hair on the seal. It's unavoidable on front loaders. However, on a standard one when the hair gets trapped there its wet and its a quick wipedown like @zachhansen9293 mentioned. But with the dryer on unless you do it after wash and before dry all that hair dries to the seal so it's not as simple. It's not the end of the world I just have a few old kitchen towels nearby and a cleaner to re-wet it and wipe down. But it is something to take into consideration :)
I heard about the LG combo washer/dryer on the radio this morning so I looked the unit up on the internet. While perusing the images I came across your video and decided to watch. I can’t believe how detailed you were yet still understandable for the average buyer. The fact that you actually washed so many loads of clothes was something I didn’t expect. That’s how to give a decent review. And you took the machine apart!!! WOW. Very impressive. I’ve never seen anything like what you did before. Mind you, I’m not in the market for a new washer/dryer right now, have purchased one just 2 years ago, but when I’m ready to buy I will certainly look for your review first.
Awww, thanks! It means a lot that you enjoyed it. I found the machine interesting, and I had one of the GEs like this, so I found them desirable to test and see how they worked. But for me, I wanted to make sure I did enough tests to show people that it wouldn't look like I am trying to advise a purchase (or not), just show how they work and if it may be worth it.
I just bought one of these yesterday. My first load a medium sized load on AI. It took 8 hours to dry, and still had standing water at the back of the drum. There was an extreme amount of lint built up around the door gasket, so much that I had to clean it before dragging my clean clothes across it.
Excellent video! I first came across your videos on a TH-cam suggestion for the GE all in one washer dyer combo. I was sold on the GE until this video, now I'm rethinking. Also I have watched many of your other videos. Thank you :)
They're both really neat machines. I don't think there's such a major deciding factor on one that makes it must-have. Both would be personal preference based on situation.
@@bensappliancesandjunk I have the GE unit. I have also seen lint on the condenser coil of that machine, but it is pretty easy to clean with a dryer lint cleaner kit from Amazon. I saw on Reddit that people have had luck adding weather stripping to the filter. The GE washing machine also has AI cycles, although I could not find any information on that other than a sentence in the owner’s manual. I usually use cold water, and now it defaults to that.
I own the GE and have the following observations: It typically uses 1kwh per load (equates to 27 cents in my area) which appears to be better than the LG but my GE produces very wrinkled loads regardless of content (sheets and bedding are just as bad as shirts and trousers) even if using one of the dewrinkle modes. Also, I didn't buy a washing machine so I could play with my phone. The GE performs just fine without using the app.
Thanks for the replies everyone! My situation is I'm in a one bedroom condo in a century old building. I need to save up for the expense of the vent build out, the gas hookup, and water and drain - all new. In the meantime the ventless all in one combo is the best solution. I'm not necessarily looking for a quality wash, within reason, but more the reliability. The older all in one units were too small and slow. The GE which I watched the video here a few months ago I was sold on but then after the this LG video I think I prefer the LG. From what I understand the GE is a little bit faster for the whole cycle but the LG is more reliable - a proven track record with the motor(?) and is quieter.
@@jeffreygonzalez4353 Both units have a 10 year warranty on the motor. As he pointed out in this video the LG heat pump is undersized and only has a 1 year warranty. The GE is a 5 year warranty on top of being more robust. Just something to consider. (also you CAN control/remote start the GE with your phone unlike what is inferred in this video.)
My husband has purchased a LG unit like this and we expect delivery in a few days. I’ve been very concerned but this informational video has made me very comfortable with his choice.L
My husband and I just discovered this appliance a few days ago while at Lowe's and we are actually considering it in order to get some space back in our small apartment laundry room (our deep freezer and dog kennel also lives there and it's a mess) - thank you for this video! It gives us a lot to think about.
Thanks so much for this. I've been using a Haier HLC1700AXW combo for over five years knowing it wasn't the best option out there. I've been researching for a few months now and this video really helped me. Compared to my crappy little machine this should be an absolute game changer. I was chuckling when you were upset about 4 hour drying times, it takes me 6-8 hours to dry 4 pieces of laundry right now. I appreciate the teardown and insight, you've got a new subscriber!
Ben thanks so much for your comprehensive reviews. One of your observations came true. Your mentioning of the problems with the LG linear compressor in the refrigerators was highlighted in San Francisco bay area LG lawsuit over LG appliances. So far there are 100 people in this suit. One lady had a LG refrigerator last 3 years and bought another that lasted 7 months. I have been telling friends and relatives what you mentioned a while ago. Thanks much.
Lg fridge compressors have always been bad (since the 2010s anyway). It’s a shame because it ruins the brand experience for a lot of people, and LG makes other great appliances
Bought a LG 9800? From Costco, top load washer, a couple of years ago after getting tired of replacing the the shaft and bearings every year on my he Kenmore top load washer. After seeing your and other reviews of the newest LG washers actually being reliable and easier to service than most other washers now. I checked for myself about the tub bearing seals and sounded way easier to replace without having issues and the setup is modular. Replace it as a unit and prices are reasonable. Ended up with a 4 year warranty but so far a couple years later no problem, just works. Wonder if buying a heat pump dryer would save on the electric bill but we have a 7 cubic foot Kenmore dryer with most of the extras now that has been fine for 10 years.
I plan on doing a video on just the heat pump dryer vs. a regular tumble unit to see what the real savings are. I've seen people do the math, and make some really bad assumptions based on max wattage for an electric dryer instead of what the cycle actually would involve.
@@bensappliancesandjunk What really happens in real life use can be really different then what you expect. I was really happy with the Kenmore till the bearings got Uber loud. I tore it down completely on the porch and the first set of Chinese bearings got loud and leaked within a month so I bought a better set and I had the bearing tool from the first set. After that about every year to year and a half the bearings would get seepage and get noisy again, even when I bought a OEM whirlpool set, though they lasted longer and the seal went in easy first try. Got tired of it and bought the LG. Some techs claimed they'd replace the seal, shaft, and bearings and they'd last many years, not for me and it was a lot of work to fix even if parts were cheap.
IMHO, It's half baked. The technology seems good. I was excited until I saw the lint on the coils after such a minimal use. Then I know about their compressors. I'd plan on it running for just a year since the warranty is for a year. If they can improve it to the point it's not getting lint in the coils and their compressors are better then they have something. Maybe a secondary lint trap. The scraper is cool as long as it works.
I originally purchased the GE and used it for a few weeks while waiting for a replacement due to aesthetic delivery damage. The replacement ended up being damaged during delivery as well, so I gave up and decided to go with the LG instead. The LG is much quieter with less overall vibration.
@@Finndian In my experience, it does not take twice as long. A bit longer than the GE, usually the case, but laundry dried in the GE often felt slightly damp when it was "done" (and may have needed more time) while clothes come out completely dry the first time with the LG.
My LG TV has lasted fourteen years and it's still as good as the day I bought it, my old washer dryer has literally had its lifespan after a few repairs so I'm definitely going to buy an LG washer dryer this week.
My wife and I bought (6/22) the (I guess) previous model of this unit (more rounded features, more complicated front panel and no lint filter). It seems to have an issue of making entirely too many suds no matter how low we go on the detergent load, it then dumps wash water out the back of the unit. Other than that it is a tremendous machine... super quiet, water and electricity efficient! Does a great job of cleaning clothes and a satisfactory job drying clothes. Thank you for your review.
My wife wanted to have 2 Units, we bought the GE Profile 2 in 1 before this washer dryer combo released. You definitely want the extended warranty. We've had it since Nov 2023 and already we are on our second water pump on the same machine. The other machine runs the same amount of cloths and it's pump has yet to fail. I also wish that both GE and LG allowed "easy access" to the coils, because I can tell you, after 8 months of use, they already need a good cleaning and this is us religiously cleaning out the lint filter after all loads.
I would definitely get the GE version because of warranty issues on the motor. I can't wait to see reliability on this one as time goes on. I guess if you like the app and get extended warranty you'll be ok for 3 years, but there should be a lot longer warranty with how pricey it is.
Overall, LG makes a much more sturdy and reliable washer than GE. Also, the direct drive motor Lg uses is way more reliable than GEs belt drive motor, yet they both have the same warranty? Shouldn’t that be an issue with GE?
The spin dry on LGs really is impressive. On smaller loads my front load LG will spin dry so well my Maytag dryer will only run for about 15 minutes before they are dry.
What people are forgetting is that regular driers get lint buildup and need cleaned at least once a year, and you also have to worry about the ductwork in the walls. I wonder if the coils on the GE unit could be gently sprayed to clean them in a way that’s similar to how LG cleans the coils.
I picked up a high end Whirlpool dryer off of craigs list for free. The lint screen was packed with lint. I mean packed. I took it completely apart and inside was full of lint everywhere. Every crevice, heating elements, everything. I had to vacuum and clean out every square inch. I think they ran it until it wouldn't dry anymore and threw it out. The dryer was also left outside in a downpour when I picked it up. I wondered if it would even work. I had to replace the drive belt and I think a couple of other inexpensive things. I think it was less than $30 total. Much to my surprise after I put it all back together and dried the control board out, it fired right up. It's electronic. It worked so well I switched it with my regular dryer I was using. That was years ago and it's still running well. It's amazing how dumb some people are with things. Like not cleaning the lint out. 1960s Chevrolet Owners Manual - Here's how you adjust the valves, set the points, timing, etc. 2020s Don't text and drive. Don't swallow Tide pods. If there are any problems take it to a service professional.
I live in Santa Barbara CA; local appliance repair will no longer work on LG washing machines or dishwashers, here, but the latter are still covered by Sears Appliance Repair out of Los Angeles, 80mi away. For your consideration.
You may have had better luck with the comforter if you had unfolded it, giving it a better chance of shifting around during the cycle wash and dry cycles leading to better results.
I truly believe this man doesn't do his own laundry considering the fact that is Laundry Basics 101. Not a single dryer can actually fully dry a comforter without turning it "inside out" half way through the drying cycle.
Just got this machine, it's totally fantastic! Dirty clothes in, clean and dry clothes out! Yes, the cycle takes a few hours, but I don't see it as a problem at all.
@@bensappliancesandjunk Washtower has a heat pump option with no need for ductwork. I have one and it works well so far. 7.4 cu ft dryer too. You’re right that it does need 240v though. Great video!
Great review, this model has been very interesting for the convenience it offers of putting clothes in and not having to monitor and transfer to a dryer. I would usually run loads late in the evening, forget about them in the washer for many hours or until morning and end up just re-running them, this kind of combo unit plus the wifi app would solve for that. If I were to put these in a new home, I'd actually like a pair to run a pair to handle 2 loads at the same time as well if it weren't for the high cost. I think the value will be on future 2nd or 3rd generation once they improve upon the issues you identified.
Heat pump warranty is a non starter since that’ll be the first thing to mess up. I thought this looked easier than the GE to disassemble, but maybe I’m just used to LGs. As you mentioned, the lint on the condenser is a huge issue. It’s going to be clogged after a year - especially with how bad people are at basic maintenance. I’d like to see a similar test and tear down on a tr7 Speed Queen.
Wow great test on this washer dryer combo! So detailed. I was really thinking of purchasing one of these units but not so much now. Maybe later after they have worked out all the kinks.
Thank you so much for this video, I was hoping you would review this brand new LG unit! Please do a side-by-side with the GE. Also, I would love to better understand how the "self-cleaning coils" on the LG system work. Thank you!
I have an older all-in-one unit from LG (10 years old, now) and it seems pretty similar. No need for a duct, similar drying times, etc. Personally, I like it. I can see how some people might not like having 2-4 hour wash cycles, but once you get used to it, it's fine. That said, the one I bought was only around $800, and I'm sure a cheaper model would do most people just as good.
I’d be hard pressed to buy another LG compressor after just having been burned on my last refrigerator. Judging by the class action suit against LG I’m not alone. The fact they only think it’ll last a year confirms my reservations. I don’t think this is a GE killer at all. Plus you can get GE one and dones at scratch and dent stores for $1500-1800. I just bought three this way. People are returning them for a lack of understanding them. I imagine this LG will have plenty returns as well.
Hey I’ve been dealing with plenty of household appliances and my opinion of anything LG is over hyped, overpriced unreliable products that seem to all break down in a relatively short time period. They then continue to keep breaking down after repeated repairs. Now this everything in one large unit. AND LOOK another 10 YEAR VITAL COMPONENT WARRANTY. Heat pump A compressor comes to mind . That means Freon . Correct me if I’m wrong. Let’s see. Excellent tutorial Ben
Untrue. I’ll give you that on fridges Lg sucks, but everything else Lg makes is amazing quality, rightly priced and performs great. Easily outperforms many other competitors on the market like ge whirlpool etc
I'm a big fan...appliance-wise! Every couple years, I have to deal with one issue or another on my washer and/or dryer. Your videos keep me sane by setting my expectations on what is normal ... even when the "why does it make that noise ... make it stop' comment comes up from the SO. While I can't always moderate the expectations of others, I feel that I can give it a try and make an effort to not spend hours on a squeak or bounce that isn't actually a problem, especially after those hours end in no reasonable change in the noise (that seems normal to me ... things make noise, because they move... ).
Very informative! Thanks for doing these tear downs, they are really helpful in seeing how they are designed and any possible problems that may arise in the future. I am seriously considering buying one of the heat pump units (GE or LG); so this couldn't have come at a better time.
Literally, just a couple days ago I was wondering if combo dryer / washer units existed where you didn't have to transition the clothes but thought nah, water and electricity don't mix. Just in case though I'll check. Lo and behold.. what a time to be alive lol
“Warranty void if removed” stickers or warnings have absolutely no force of law in the United States. You’re allowed to take apart your own stuff in the United States.. for now.
It gives you a part number in the manual for their brush kit. Even normal driers have to be regularly cleaned to prevent fires. If you have to brush off the coils once or twice a year, I’d say that’s actually better than having to clean all the ductwork in the drier and in the wall once a year.
That's been my concern with the lint filter, and about the poorest part of the GE Ultrafast. I'm actively shining a light in there pretty often, and using a narrow vacuum wand to grab those fuzzies before they get stuck to the coil...
You mentioned a heating element. According to the user manual the heating element is used to heat the incoming water if not hot enough and generate steam for the steam cleaning function so it seemingly doesn't help drying time. The warranty is also confusing as the Home Depot listing shows the drive motor AND the Inverter Compressor have a 10 year warranty but the user manual says only the drive motor is warranted for 10 years. Go figure..... Now I'm conflicted as to which combo to get. Thanks for your videos!
00:00 🌟 *Introduction to LG 2in1 Combo Washer Dryer* - Introduction to LG's new 2in1 combo washer dryer. - Highlighting the machine's unique features like its large capacity and ventless operation, running on 120 volts AC. 01:10 🧼 *Machine Features and Modes* - Exploring the wide array of wash and dry modes, including AI-powered options. - Discussing the convenience of using the ThinQ LG app for control and monitoring. 03:31 🕐 *Initial Test and Drying Time* - Conducting a test wash and dry with a focus on drying time. - Noting the initial estimated time, energy consumption, and load specifications. 05:57 🧺 *Testing with Varied Loads* - Testing the machine with various loads, including mixed laundry and heavier items. - Evaluating drying times, energy consumption, and load capacity. 07:59 🤫 *Noise Level and Efficiency* - Discussing the machine's quiet operation and its effectiveness in spin-drying. - Analyzing the efficiency of the washer dryer based on energy usage. 09:22 🌙 *Overnight Start and Heat Pump System* - Testing the machine with an overnight start and evaluating drying times. - Delving into the heat pump system, compressor, and energy efficiency. 12:08 ⚙️ *Disassembling the Unit* - Disassembling the machine to access the heat pump system and components. - Highlighting the size of the compressor, evaporator, condenser coils, and resistive heating element. 15:51 🔧 *Warranty and Concerns* - Addressing concerns about the compressor's one-year warranty. - Discussing potential issues with lint buildup and airflow affecting drying times. 17:39 🌡️ *Overview of LG Combo Washer Dryer* - Discusses LG's reputation and design choices for the new combo washer dryer. - Mentions the potential use of different refrigerants in different regions. 18:31 🌊 *Initial Test Conditions* - Describes the test environment, which is a bit chilly and uses cold water for testing. - Mentions the wash and dry time for an average load and the use of cold water. 19:39 📹 *Overview of Wash Operation* - Highlights the effectiveness of water spraying during the wash operation. - Teases a dedicated video on how the wash operation works. 20:47 💧 *Water Usage Details* - Provides information about the water usage during the wash, mentioning hot and cold water quantities. - Talks about cleaning the air filter as per LG's recommendations. 21:01 🛌 *Testing with Queen Size Comforter* - Explains testing with a large load of queen size comforter and blankets. - Discusses wash and dry times and the challenges of overloading the unit. 22:40 👍 *Recommendation and Features* - Recommends the LG combo washer dryer, highlighting its performance. - Praises the LG ThinQ app for remote control and quiet operation. - Suggests standalone washer and dryer if space allows but notes the advantages of the app. 25:12 ⚙️ *Concerns and Issues* - Discusses concerns about the undersized heat pump and potential drying issues. - Analyzes the trade-off between heat pump and heating element. - Raises concerns about the compressor and its warranty. 26:34 🆚 *LG vs. GE Comparison* - Compares LG and GE combo washer dryers, favoring LG due to the app and build quality. - Suggests price and warranty as factors for choosing between the two brands. - Teases the idea of future side-by-side testing of both units. 28:11 🤝 *Conclusion and Call to Action* - Wraps up the video, inviting viewers to subscribe and consider the provided links for purchase decisions.
Very interesting combo unit! I swear by LG washers/dryers (that's it though, nothing in the kitchen), after 20 years of trouble-free use (well, had to replace idler pulleys on our old dryer after 13 years...).
The fact that they only put a 1-year warranty on the compressor in a roundabout way means that they think it would be detrimental for them to put a 2 or 3 year warranty. It's wild to think they have so little faith in their own product.
@@catacocamping874 not the case... If the product lasts they warranty it cause it costs them nothing cause it won't break. If they put a warranty for something that breaks, that's expensive
@@catacocamping874 not the case... If the product lasts they warranty it cause it costs them nothing cause it won't break. If they put a warranty for something that breaks, that's expensive for the manufacturer to replace
We bought this unit on June 22nd. A small load of towels took 5.5 hours and the towels were still wet. A LG repairman diagnosed a bad “motherboard” and ordered that part. A week later he came back only to discover the wrong part was delivered (or ordered). A week later a LG repairman came and said three boards plus the main knob has to be replaced because there is a harness Beijing that knob. The knob had to be back-ordered. So we're without a washer/dryer for five weeks and we have no idea when the knob and the replacementent parts will be available. Don't recommend this piece of junk!!!!!
Suuuuuper shocked to see he recommended this as I've only heard 90% bad things. Always the same story. "Machine broke, repair man and LG incompetent and dumb and now it's been 1-3 months without washer/dryer"
Thank you for this video, I bought the LG WM3997HWA Ventless 4.3 Cu. Ft. machine back in 2020, its been running solid without a single hiccup since then (its even running right now). Yes it takes a while to wash / dry. BUT, its whisper quiet and I don't have to switch the laundry from washer to dryer, so for myself and my wife in our little condo we really appreciate the space saving and the super low noise level. I think overall its a very good machine. Could you please do a video on the WM3997HWA? I want to know how to maintain it properly. Right now we use the tub-clean feature and I remove the bottom filter for occasional cleaning, but nothing else. I would really appreciate an in-depth video about it.
I have 2 LG All in ones. Outside of occasional pump replacements I have no complaints. I just run them overnight. For heavy loads I also have an LG dryer so the extended dry time is not an issue. Oldest unit is 15 years old, the second one is 10 years old. Especially like the lint filter add-on for this unit.
Good to know, I'll have to remember that then my stuff goes tits up. My washer and dryer and 10 years old, very basic /cheap. Nothing has broken in the washer, and the dryer heating element went out just last summer. $30 part, easy to replace after initial diag
A little caveat on these heat pump dryers and washing machines. Remember, energy does not just appear, it has to come from somewhere! In the case of the drying unit, that is your room. So if the system is pulling 500w from the plug but using 1kw of heat, that remaining 500w is coming from the room... and what is heating your room. So essentially you are using your central heating system to dry clothes in the winter. Also, when using these in the summer, make sure the room you have them in has no AC, that will massively reduce the energy saving you are looking for, really you should leave a window open and make the room as hot as possible.
Not really accurate. The heat pump is moving heat from the room into the clothes and the dryer. Afterwards, the heat will distribute back into the room again as the clothes and the dryer equalize their temp with the room. The heat isn't created by the dryer, and it isn't destroyed by the clothes.
With how the ac system is inline, I don't think it will be stealing or adding heat to your room, yes being in a warmer room would speed it up so it does not need to work against heat lost through the cast. The air-con heat side and cold side are in line, where it is dropping moisture before heating again. The air cycle looks like it is a closed cycle. I don't think it will make your room humid (i.e. reason why it does not have an exhaust port).
Nope, the airflow is a closed loop and all the electricity used by an appliance ends up as heat anyway. The heat pump's evaporator coil takes the heat from the warm humid air coming out of the tub, causing the moisture to condense out of the air, and the condenser coil is next to it and puts the heat back in and its blown back into the tub. The refrigerant will also get heated by the heat produced by the running compressor motor and I guess some heat from friction from flowing through the pipes, which is why the drying temperature is much higher than the ambient temperature of the room. If the room is very cold then it will take longer for the drying air to get up to working temperature and more heat will be lost to the room. It is likely to loose a very small amount of moisture to the room because the drum seals are unlikely to be 100% effective, the best current UK heat pump dryers loose around 9% of the moisture to the room in the standard tests, although those apparently start at an unrealistically high moisture level for a front loader (60%), so it may actually be a little less. In regards to AC, a vented dryer will draw in the cold air that your air con has used lots of electricity cooling , heat it back up blow it through the tub and dump it outside, and the AC will have to cool down the air that flows in the building from outside to replace it, so a heat pump dryer will still save electricity. I think most UK heat pump dryers recommend an ambient temperature around 20 - 25 celcius, check the manual, but this is quite likely to be similar.
The big question with any complex machine like this one is longevity. My simple Maytag machines have been doing the job for 23 years without a hiccup. I tend to use the same basic cycles for every load, adjusting only for size, and yes, I have to transfer my clothes from the washer to the dryer. I cannot (and would not) use my cell phone to change settings. They probably use more energy than this LG, but I haven't had to spend money for repairs or replacement, so I think I'm ahead on costs. I would challenge any of these complicated, electronically operated machines to run trouble-free for even ten years.
Thank you for this technical review of the LG heat pump combo unit. I have been looking forward to seeing what LG would produce. I may wait for their version 2.0 to see if they clear up this lint filter and condenser lint build up issue.
LG's real world performance that I have observed through friends' ownership of their appliances is absolutely dismal. As you mentioned, not only are their refrigerators unreliable, but replacement compressors have taken months, not days or weeks, but months to get. Try living out of a Coleman cooler for a few months and see if you would be interested in taking a chance on a complex new product from that manufacturer. Sorry Ben, to me LG stands for Largely Garbage. Not interested in owning any of their appliances ever.
As a note, I loathe LG refrigerators. However, their washers and dryers have always been stellar. I think I do mention in the video that they're probably the best out there other than SQ's. The question is if the rotary compressor is a better design. How much better though? Hard to say. Especially with them giving it a 1yr warranty which is a joke...
LG's laundry, particularly their front load units, have been absolutely top performers with pretty legendary reliability for a while. Their linear compressors in fridges are a *huge* black eye for them, but make no mistake, their washers last like 5 to 7 *times* longer between service than Whirlpoop's VMW clunkers, for example.
If this LG Combo interested you and plan to buy, you can support the channel by using this link: howl.link/aljl8pjppbdsm
Guess i just realised im at peak Dad mode, Im enjoying reviews of washing machines and vacuums. lol. cheers mate
I think it's also a form of "adult mode" when you think about it. First time I had this moment is when I got excited to get new furniture for the house vs. a new gaming console/new game, and then when I got a fresh kitchen knife. It was a mental break of "is, is this what it means to be an adult?!"
Also heard you learn you're an adult when you have a favorite burner on the stove.
@@amanawolf9166 I must have been a strange kid, because front right has been my favorite burner since I learned to make my own mac and cheese
I WILLINGLY CLICKED ON THIS LINK
you're not alone.. 😀
I know I’m getting older when I’m enjoying these types of videos
I call it being more mature! haha
Yes. Please do a side by side comparison with the GE Ultra Fast.
Yes please!!!
the GE gets very bad reviews. Nothing but issues with drying.
@@basa820 tbf, reviews on the LG aren’t the best either. It sounds like there are many defects so one has to be really lucky to get a fully working unit. Most complaints are about how it takes forever to dry.
@@Al-zx1fn looks like they all have issues with the lint.
@@basa820 yeah I think we just have accept the fact that it’s going to take some time for these units to meet our expectations. However, the competition is good for us consumers. And I certainly won’t miss having two appliances to do the laundry 😆
Your channel is uniquely valuable for consumers. Thank you.
I appreciate that!
I went through two LG washing machines in a period of about 3 years. Was not happy at all. I now have a GE and I'm extremely happy with it
Your comment made me sub before I’ve even seen one of his videos 😂
You know LG is now in hot water for their refrigerators failing after less than a year, right?
Maybe skip LG appliances until the lawsuit is over.
LG has been in a bad spot ever since their mobile device division was closed.
@@basquo2LG has been in the news lately for their fridges doing the same thing.
I'd avoid them. There are lawyers looking at misconduct.
We ended up buying this unit. Nice to have the extra room. Costco has a 1000 off at 1800 and that includes delivery, install and haul away. 5 year warranty was 174 bucks. Thanks for the video, you really convinced me. I did not know they even had combo units.
@@rickybobby7276because it’s a free country moron.
@@rickybobby7276or you get 2 of them and do 2 loads at once. 1/2 the laundry swapping time.
@@huh0123 That's the definition of an epicycle where you take a complex approach to solve a simple problem. You are buying 2 combo units at the price of $5,000, because they work half as fast and even then not fully drying your clothes. Go and take another epicycle to try and prove yourself right.
@@rickybobby7276 I am very much looking into getting a combo unit, then I load it up, set it to run at whenever electricity is cheapest and then just show the close back into closet. No drying needed, it already be done.
@@rickybobby7276 i"m going to buy 2 of them, and use one for washing and one for drying
I have literally been waiting for over a decade to get a 2-in-1 wash/dry appliance that works decently here in the states; it will use literally HALF the space in the laundry room, freeing up the remaining space as additional storage. I cannot wait to get one of these. Thank you so much for the video!
We went with the GE Ultrafast Combo about 6 months ago, knowing that LG and Samsung would jump on the heat pump band wagon. We have been absolutely delighted with our GE Ultrafast for our family of 5, and know these heat pump all-in-one machines are only going to get better, and become the market standard instead of separates. If there's one thing I don't like about the GE, it is the lint filter housing. I resort to sticking a light and a small vacuum hose into the narrow slot when I do the lint filter to get bits of lint out to keep lint out of the condenser. I can imagine GE Ultrafast V2 and the competition will fix this deficiency, but I'm still happy with the GE. I love the huge detergent and softener dispensers which make laundry in most cases a power + play 2 button press and I get clean & dry laundry a couple hours later.
I welcome LG's entry, and look forward to others joining.
The sad thing is GE is Hisense, Ge sold their appliance division a few years ago
Hisense isn’t a bad make as long as you don’t go for the entry levels in my opinion you get more options and bigger drum the more you pay cheep Hisense is very limited my friend has one they prefer there old hotpoint made by whirlpool.
I believe GE’s appliance division is owned by Haier. They bought them out in 2016.
@@OffroadCpl GE Appliances is owned by Haier. Not Hisense.
Totally agree with your comments. The GE machine is near perfect except for the lint defect. Someone needs to come along and make it smaller without the deficiencies that we are seeing in this new LG.
I have an older model LG combo and LOVE it! Yes drying takes longer with a combo, but not having to go to a laundromat or even your building's basement is a life changer. You can go to work or do shopping while doing laundry at home. Not having to transfer wet clothes to the dryer is nice too
I've had the previous, previous version of this for over a decade, I'm never going back to separate units. Not having to move the laundry around is worth the extra time. You definitely hit the challenging points, never ever fully load the drum, and heavy things should be washed and dried solo. Thank you for covering the filter removal, that's the biggest challenge on mine. I have to drain the unit to clear the filter, and I've replaced the drain pump twice due to lint migrating past the filter and stopping the pump from operating.
This is the most thorough review I've ever seen on washing machine
Wow Ben! After scrolling by the man in the Maytag suit in the past, I finally watched your super in depth testing and disassembly of this LG Combo unit. As a tech that has worked on all kinds of machines, vehicles and computers, I found your video made for someone like me that wanted to see the insides to truly understand the engineering and possible flaws in this unit's design. Your use of flow meters, data loggers, GoPro really shows you go to great lengths to reveal the true statistical performance of this LG product. I agree with you that in the future, features like the smartphone App will become a major deciding factor in the future as younger people who grew up on expectations of technology to be included in products to be considered for their purchase. That software becomes the absolute must have feature that can be so easily added and updated. I would think that having your appliance on your home network would be super helpful in troubleshooting any issues with a product as the ability for these devices to send error data back to the manufacturer's online diagnostic systems to automate the diagnosis of any service issue of these ever more complex appliances. Thank you for your super in depth review. From nuts and bolts to the ultimate Mom test, your review was great! I look forward to watch more of your TH-cam videos.
Awww thanks! That means a lot that you enjoyed it!
I have a similar review for the GE Ultrafast combo. I had so many people ask me about that one/to do a review, and I saw so many other reviews just gloss over the exterior that I just wanted to get one and noodle around to see how it worked. But I got it ~5 months after launch and I decided that the next combo unit that came out, I'd try to get it near launch and see how it works.
For me, its SUPER INTERESTING on the design theory of this unit vs. the GE, and how they've built similar, yet vastly differently operating units.
Given the extremely fast sales of the GE unit, we're entering a new era of combo units, weather we like it or not, so at least we can be prepared to see what it may look like!
It’ll be the opposite in a short while, I assume. My buddy who bought his first house a few months ago thought the same, and decked it out with smart everything. Samsung Smart fridge, LG Wi-Fi smart washer & dryer, Philip hue lightbulbs, the whole nine-yards. 9 months later, he says he hates it and will be switching back to traditional, “dumb” appliances when his appliances kick the bucket for good. Unreliable, delicate, and low quality were his complaints.
It’s like touch screen in cars, everyone is slowly realizing how much more complicated and annoying using a touch screen vs dedicated buttons is, and the market is demanding manufacturers to move back to buttons.
Like why would I even want my washer/dryer to phone home via the internet back to LG anyways? Considering how insecure & stuck in the past in terms of security & privacy these large manufacturers are, I don’t trust it to not send my name & home address in plain text back to LG’s servers to store for god knows what reason. Or worse yet, when it hits EOL LG will push an OTA update to brick the washer/dryer from functioning ala Sonos speakers. Or how about pushing an OTA update to lock features behind a subscription paywall, ala BMW? Those “smart AI Wi-Fi” features are nothing more than marketing buzzwords designed to jack up the price in exchange for adding an single extra option in the dial, what practical use does it even have that wasn’t accomplished by the other options
@@UpgradeUrWinRARTrialExcept... LG includes wifi which is fully optional and the build quality of their appliances is orders of magnitude better than Whirlpool's union-built tin-can turds and the LGs are *still* priced less per feature despite Whirlpoop lobbying for a 20% import duty on LG appliances "because it's so haaard! we have to innovate? we have to compete in the free market?!?! whaaa!!!" 😂
Gotta say I’m looking for a new washer and happened upon your channel! You do an outstanding job educating folks!
I try!
I subscribed for you so I can enjoy all your upcoming videos! Oh and I think I’m going to purchase the LG7405! Really wanted to go speed queen but $$$! Thanks again
If you haven't got one yet I recomend the one by GE it has automatic detergent and softener dispenser
I purchased the GE Profile combo unit thanks to YT vids like yours so thank you! I've run about a dozen loads through it in the last month and it still makes me excited to do laundry.
Snagged this for 1500, delivery install and 2 year extra warranty all included. Very excited to use it after watching this video
I got the GE for about 2K delivered from costco and have been quite happy with it. In fact, the only complaint I have so far is that it is louder than expected while drying (I agree the app is nearly useless btw). What I love the most (and from the looks of it is a major advantage) is the automatic soap dispenser. I never thought I'd appreciate it like that, but it really just makes doing the laundry a super easy process.
I know, right? I think I've filled the soap dispenser twice in 5 months! It's huge.
I managed to find the ge for 1600 scratch and dent from Lowe’s with the warranty in tact. It has been a champ and saves me from getting my vents fixed.
I appreciate this video, as a single dude I don't care how long it takes to dry. I put dirty clothes in at night and I have clean clothes tomorrow. One load per night is more than enough all by myself. Now I need to decide which unit is better for my needs.
I was in need of a new laundry last year (2023). When the GE combo unit came out, I jumped on the introductory sale. My main reason was so I wouldn't have to take clothes to a detached building to dry. Older house without room for a regular laundry pair. So far the GE combo has been fantastic.
I have cleaned the coil once so far. I used one of those appliance cleaning kits, the long tapered brush and hose attachment.
Are you satisfied with the time it takes?
@@yoyozozo6960 As another owner of one of these units, yes. Most normal loads are done in about two hours, towels and such in about 3.
@horseshoe_nc Let me guess: one load of laundry took just 12 hours, right?
@@CoopyKat not at all. Most loads are washed and dry in about 2 hours. The only things that take longer are, towels and bedding. Those take about 3 hours.
@@yoyozozo6960 I'd say yes. Most loads are washed and dry in about 2 hours. Towels and bedding usually take about 3 hours, less if it isn't a big load.
Side by side comparison would be awesome.
I think these machines are the future. Ya they're new and expensive, but they bring a different style of lifestyle washing which most don't think about (like doing a load overnight or during the day while at work). It might change the demographic.
I hope one day they can add bigger electric resistive elements to it, to give people the option of slow long (efficient) drying with the heat pump, or fast high heat ( non vented condensing) drying. To really give people options.
I can also see when these get more popular and cheaper, that people could have multiples of these based on their needs. Imagine doing whites and colours in two machines at the same time overnight, and it be ready to fold in the morning when you get up.
That's time/lifestyle efficiency in my eyes.
I have a few more videos to run first, but will be doing the side by side soon. I do think this will be a new wrinkle on how people do clothes.
One other note is that this unit favors being small over being fast... The GE unit does wash/dry faster, and its peak capabilities are still lower than what a heat pump can theoretically do. Even then, I wonder what the wattage/efficiency of this direct drive motor is vs. the motor w/ inverter that GE uses.
Theoretically, you could make a machine that peaks at 1,500w using a heat pump (which is the max a regular space heater will do), and could then do some very nasty things to dry the clothes. The efficincy of a heat pump is 2-3x that of resistive heat, which means a unit with, say 1,400w of heat exchange would be close to a full-sized dryer's capability.
We had washer/dryers for many many many years her in Uk and across the rest of Europe, they are a lot cheaper than yours in the states, a cheap one can go as little as £350 ( $443 ) most are condenser units but we have had heat pump models for quite a while, We have a separate heat pump dryer that we have had for 10 years ( we have 2 washing machines and 2 tumble dryer’s, the other dryer is a condenser, lol our cats have their own washing machine and dryer )
@@davedebang-bang6168 I keep hearing europeans saying that about Americans just now discovering combo units. We knew they were around but almost ALL of them have been poorly reviewed and take hours and hours to wash and dry. You've all been suffering with tiny machines, long dry times and energy inefficient machines. Most of Americans have easy venting, abundant space and literally don't need ventless... so why go though the potential misery of combo machine if you don't have to? Well, the GE machine is the first to quickly dry clothes with a 110 plug and no vent. So now, why not get one for the extra space? Many Americans are jumping on it now because the perfected it. I capped my gas line, don't use my 220w plug and capped my vent to use the GE machine. I think you'd find you've never had anything like the new GE Ultrafast.
@davedebang-bang6168 I'm Korean, and I was told this by a friend who is a washing machine developer at LG. European washer/dryers are smaller in size, so it's easier to make them into a combo. It's not that LG doesn't have the technology, it's just that it's hard to make them all in one while maintaining a large capacity. Similarly, while combo washers/dryers are already popular in Japan (the first combo with a heat pump was made by Panasonic in Japan), they haven't been introduced in Korea, which is right next door. This is also a result of the different size preferences in each market.
P.S. Most people don't know this, but LG introduced a combo model with a heat pump dryer back in 2017. Most people don't know this because it was briefly released under their signature brand.
@@FinndianI’m a candidate for ventless drying. My duct runs from the laundry room through the base of my closet kick panel (roughly 30 feet). If I don’t retrieve my clothing immediately after the cycle ends my clothes smell like outdoors/dirt.
Thank you for the video. Stumbled upon your video. This may be a better option for us and our RV. Also never knew in my 52 years that I needed to rinse my filter with hot water. Always took the air compressor to blow out lint holes.
dryer sheets build up an invisible barrier that causes air flow issues. You cant see them ever. Air compressor may work well, but you'd be shocked how bad they can be even if they look fine, especially on a filter lik this that is plastic vs. the older school wire mesh filters.
Another comprehensive review. My wife was disappointed with the height of the GE it disrupts her folding space on top as she is fairly short. I worked at GE and knew the plant in Louisville. When they left it made LG the best viable option. I think use the $500 Savings to buy warranty.
Yes please! Definitely test both together if you can. Very interested in replacing my regular dryer with one of these units.
I'm so excited to see competition in the combo heat pump wash dryer space. It's absolutely the future. So much less power, so convenient
This will probably be the last I get to review for awhile, unless something else changes. These suckers are heavy, and I don't know what to do with them all, ha ha.
@@bensappliancesandjunkDon't stop reviewing the combo washers/dryers! No one else is doing this level of detail.
@@bensappliancesandjunkAre they heavier than speed Queen?
It´s interesting to see indeed. This technology has been the standard in Europe and a more premium option in South America from the last 10 years. So glad that is becoming a reallity to you!
Combo washers and dryers were actually invented in America haha, they just haven’t been very popular because of how inneficient they *were*
We were thinking about getting the GE when this came out and we decided on this LG instead. We are absolutely loving it so much.
As long as you have a couple extra hours to dry your clothes the LG is the better design choice.
I really like the work you put into your videos, don't ever stop making them. You give consumers the ability to make an informed decision on what products they should buy. Thank you!
But yes, a one year warranty shows little confidence by LG. But why did you say if you could find a GE unit to test side by side, when you have a GE unit that you tested?
One year parts and labor, 5 year for certain parts no labor, 10 year on motor components
@@Ikey04-ge9gy most large appliances have a 10 warranty on the motor, because that has the longest life.
In the manual it tells you to remove the plastic screen in front of the coils to clean them. Makes it much easier to clean than the GE. Still wondering how effective the coil cleaning is!
It dries about the same time as hanging in front of a fan, the only difference being softness as the tumbling action does that and my line dried clothes and towels are a bit stiff and rough. I'm waiting till my washer packs it in and joins the dryer and then considering an all in one to save space. Either that or I get a clothesline with an access door from inside the laundry room (my MIL has one and it's dope) and stick with just the washer.
Appreciate the detailed teardown and technical details from a pro. Really helps our decision between the LG and GE
Well, if they are fairly comparable, personally I'm going for the LG since it's made in Korea, and GE is made in China. Not at all due to any quality or reliability aspects (my Korean-made Samsung fridge is atrocious), but simple personal decisions on where I want my money to go and whose economy I'd rather support.
Thanks for the very comprehensive review!
Lg machines are great qualoty, unlike similar Samsung machines
Thanks so much for this video! I'm renovating a 4 unit, all electric building, and trying to be as efficient as my budget will allow. All the units you mention in your best combo video are on my short list for purchase, and with this, you've essentially answered all of my questions about the tech and performance of this unit so I can make a truly informed decision. Now it's up to who's got the best sale price! This is perfect!
I definitely want to see you try out the coil clean cycle! I heard it does it automatically too? That is the main thing that concerns me about the GE is vacuuming the delicate coils squeezed in there.
Agreed on coil clean cycle
Coil clean cycle??? I must have missed that part - can you link to it? I'm very interested as well (and can't find any mention in the manual)
@@MarcJohlic I don't know if youtube will let me share links, but in the promo you can see it listed under "convenience features" images.thdstatic.com/catalog/pdfImages/1e/1eaab6dd-fcfe-48d6-8ca6-e71ad284fb27.pdf
I've seen coil clean said as well, has this been tried? id love to see as well
Ben, thank you for this excellent review. Seeing the lint already built up on the heat pump coils was disconcerting. I do own the GE, bought it thru Costco in December for $1980. (good timing!) Yes, the GE does allow lint to get past the filter and collect on the heat pump coils. But... I can easily get to them when the filter is removed, so it's easy to clean off that lint. For me, that's a big deal, because as the lint builds up on the coils the performance will slowly drop.
So yes... your video helped me. I'm keeping my GE. I'm also looking forward to a side by side comparison of the two machines. Thanks again. You do superb reviews!
I'm happy to see more All-in-one heat pumps coming out. I got my Miele washer and heat pump dryer set a couple years ago, months before the GE became an option. Space savings and not having to switch from the washer to dryer would be nice, but I've otherwise been mostly happy with the Miele aside from having to troubleshoot plinth filter alarms. I wonder if the GE or LG have similar issues as I only see one filter being cleaned vs the two the Miele has.
I believe the GE has a 2-stage filter. 1 they say to clean every cycle - the other as needed with a warning light.
Personally, I love having the two separate Miele units: doing so allows for much better drying and washing times, plus we can do two loads at once. Having them stacked means they don’t take up any more space and an all-in-one would, but we also didn’t plan to fit them under a counter anyhow.
As to the dryer’s plinth filter, the big thing to know is that Fabic Softener is going to make it clog up a LOT: Softener is an additive that basically coats the clothes in silicone, which clogs up the plinth filter’s smaller pores really fast. Switching to a non-softening rinse agent will do wonders!
I also don’t trust units without double filtering, as it all but guarantees the compressor’s heat exchanger will be clogged by lint, ruining its effectiveness. Those small fins are near impossible to clean, so having a second filter is smart and ensures a long life.
We’ve had the ge for about six months now and have had absolutely zero issues! And no, it does not take hours on end to dry. Our longest loads are maybe 3 1/2 hours was and dry together. Only issues I ran into was overstuffing the machine to max capacity, of course it’s not going to be efficient at that point. We use ours at least 4 times a week
Same. I hope you are looking in the lint filter opening to see the lint building up on the condenser though. Keep on top of that with a brush and vacuum.
@@Finndian we are as well as cleaning out the bottom filter once a month
It drys right the first time? Or do you have to add some extra time?
P.S. here in Canada this LG All in one comes in at almost $1,500.00 CAD less then the GE all in one, Knowing it has better bones than the GE other than the Compressor issue, really makes it a compelling purchase!
Compressor is a huge factor though. Paying for it out of warranty would probably cost as much as the machine itself.
1,500 cad? Wow!
Where can you get either unit in Canada?
where are you getting it for that price? its 2500 anywhere I look
He said $1500 LESS than the GE
Nice to see another washer and dryer like this. However, I tend to lean to the GE one still if I was getting one. Now, in full fairness that is party due to having the front load GE unit that looks very similar to the all in one unit. I have had very little issues with it and the bigger heat pump to hopefully allow for faster drying times would win me. When one of ours has issues, I might look into one of these or maybe a heat pump dryer unit.
Sadly fine lint and fine dust from drying gets past the dryer main filter and coats the heat pump coils over time making drying take longer so in another 4 years drying alone can take 4+ hours and is not that energy efficient.
I have an apartment washer dryer LG combo It still works great! You do have to do more tub cleanings than normal though because of the lint. I think mine's from 2017 or 2018
How do you have yours connected to? Does your apartment have hook ups or a sink connection
@@EastCoastCamping hooked up to a regular washer hookup in the wall. You can get the adapter for that to hook up to the sink mine didn't come with it but I can get one.
Currently I live in a really small apartment because I'm a university student.
So I basically bought a machine similar to this (though quite a bit cheaper), it works really quite well and is the only way I can have the luxury of having my laundry be clean AND dry without hanging the laundry to dry.
Thanks so much for comparing this unit with the GE ultrafast unit.
Great review. I had wondered how this was compared to the GE. I’m looking forward to seeing this technology improve and become more commonplace.
GE design is far better
So as a servicer of some of these already the biggest complaint/issue we've had is that the dampening is not great. It just doesn't absorb the shock of the spin cycle well and causes a lot of OOB issues.
Thanks for the info! I would have assumed the suspension system would of been identical to their other 5.0cf washers. Any thoughts as to why this isn't the case? Is the spin RPM higher on this?
@@bensappliancesandjunk We've had very few calls on just the washers, or those new "built together" stacked units. It might be that the 2 in 1s are more susceptible to shaking if they aren't on a base floor(whether it be basement, or first floor for those without.)
The suspension in these uses a lever system, but it seems to only absorb shock in the front to back motion, left to right rocking doesn't translate well into it and that is what your typical OOB load induces. I tried everything to help a customer out, but after a long phone call with LG visual support they essentially blamed the customer for loading it incorrectly so I couldn't resolve it.
No dryer will dry both large comforter and sheets at the same time. Both of the things you said about why is true, but another reason is either the comforter or one of the sheets ends up completely wrapping the others up inside it not allowing the moisture on them to evaporate efficiently while also not touching the sensor making it think it's done. I have a king bed and some very large fluffy comforter(wife.....) and even with a very large Samsung stand alone dryer with plenty of room I can't dry them at the same time. One of them always swallows the others up and only the outside one dries. I've set it and kind of forgot about them b4 and came back a couple days later to discover the ones inside mildewed....my wife was not happy lol.
You need to try the GE ultrafast. This sheet wrapping thing does not happen and no need to open and adjust the drying load either. I would guess your King comforter AND sheets would about 3:15 total to dry. You might add 10 minutes but seriously the hot air being blown into the machine from all sides fixes the large load problem. I've had one tangle in 5 month and it involved the drawstring on some shorts.
Tip for those who are new to heat pump wash/dry combos to reduce dry time: pause dry cycle to put a dry towel or a few dryer balls to reduce drying times.
Also, we regularly find our clothes are sufficiently dry with an average of an hour remaining on the dry timer, so worth setting a timer reminder to check your clothes and hour early for dryness.
Additionally, avoid the temptation to overfill. Split a large load into two for fast and even drying.
I was wondering if the fairly hard wool dryer balls and the rubber dryer balls with the spines could just go in the wash cycle? I use one of each.
@@jgoog7442 Personally I wouldn’t, as I tried this with my own rubber spiked balls, and after a few wash/dry cycles, the detergent made them hard and brittle and one developed a small crack.
I also wouldn’t put the wool balls in the wash either, as that may actually increase drying times as there would be additional items to dry.
My concern is the filter you mentioned at the 11 min mark. Sounded like a home owner should be cleaning this frequently but not clear on how accessible this was as it looked like you had the machine apart
@@catejordan7244 if this helps, I clean my lint trap once every 2-3 months. ymmv depending on how often you do laundry.
I also use an optional secondary trap on the water expulsion hose that I also clean every 2-3 months, but again, completely optional.
The washer is great, the dryer option is terrible. It takes forever to dry a load of laundry. Don't plan on having a 'laundry day' - more like a laundry WEEK. What I dislike the most, is all the lint that collects on on the rubber seal just behind the door. It is very annoying to have to remove all the wet lint between dry times (which I was told to do). I plan to buy a dryer to work with this unit (NOT an LG). Very disappointed in the unit, but great video. Thank you.
I have 12 washes in on my new GE all in one and it’s a love hate relationship. I love not having to deal with switching the loads and it just does it all. However… my king comforter refused to dry with the heating elements and I had to hang dry it after leaving it on the dry mode for 2+ hours. And all the dog hair that comes off our clothes also ends up on the rubber seal and dries to it so after each load I need a wet towel to wipe the seal to pull the dog hair up. Like a said a love hate relationship 😂
I have dogs, that sounds like a massive pain in the ass considering I already spend 3 hours hoovering a week.
Oh, I never thought about that. With a front loading washer the dog hair is wet and it only takes a second to wipe my hand through the seal and get almost all the dog hair. But dry dog hair is a different beast altogether.
can confirm with the GE and lint/hair on the seal. also generates a lot more lint on clothes since it's all trapped in there, and definitely don't wash whites immediately after fuzzy blacks.
i'd still buy it again , though. overall, it's a game changer.
Every single front loader (combo unit or not) will require seal cleaning after every load. Even if you don't have a dog, lint alone would likely get in there, if you don't clean it promptly before your next load, you can risk water leakage - so be careful! The user-manual of every front loader that I've ever read always mentions to clean the seal after each wash with a damp towel or cleaning solution (like Lysol or so).
@@Aitch-102 I have two 80 lb labradors so there is a lot of hair on the seal. It's unavoidable on front loaders. However, on a standard one when the hair gets trapped there its wet and its a quick wipedown like @zachhansen9293 mentioned. But with the dryer on unless you do it after wash and before dry all that hair dries to the seal so it's not as simple. It's not the end of the world I just have a few old kitchen towels nearby and a cleaner to re-wet it and wipe down. But it is something to take into consideration :)
I heard about the LG combo washer/dryer on the radio this morning so I looked the unit up on the internet. While perusing the images I came across your video and decided to watch. I can’t believe how detailed you were yet still understandable for the average buyer. The fact that you actually washed so many loads of clothes was something I didn’t expect. That’s how to give a decent review. And you took the machine apart!!! WOW. Very impressive. I’ve never seen anything like what you did before. Mind you, I’m not in the market for a new washer/dryer right now, have purchased one just 2 years ago, but when I’m ready to buy I will certainly look for your review first.
Awww, thanks! It means a lot that you enjoyed it. I found the machine interesting, and I had one of the GEs like this, so I found them desirable to test and see how they worked. But for me, I wanted to make sure I did enough tests to show people that it wouldn't look like I am trying to advise a purchase (or not), just show how they work and if it may be worth it.
I just bought one of these yesterday. My first load a medium sized load on AI. It took 8 hours to dry, and still had standing water at the back of the drum. There was an extreme amount of lint built up around the door gasket, so much that I had to clean it before dragging my clean clothes across it.
Excellent video! I first came across your videos on a TH-cam suggestion for the GE all in one washer dyer combo. I was sold on the GE until this video, now I'm rethinking. Also I have watched many of your other videos. Thank you :)
They're both really neat machines. I don't think there's such a major deciding factor on one that makes it must-have. Both would be personal preference based on situation.
@@bensappliancesandjunk I have the GE unit. I have also seen lint on the condenser coil of that machine, but it is pretty easy to clean with a dryer lint cleaner kit from Amazon. I saw on Reddit that people have had luck adding weather stripping to the filter. The GE washing machine also has AI cycles, although I could not find any information on that other than a sentence in the owner’s manual. I usually use cold water, and now it defaults to that.
I own the GE and have the following observations: It typically uses 1kwh per load (equates to 27 cents in my area) which appears to be better than the LG but my GE produces very wrinkled loads regardless of content (sheets and bedding are just as bad as shirts and trousers) even if using one of the dewrinkle modes. Also, I didn't buy a washing machine so I could play with my phone. The GE performs just fine without using the app.
Thanks for the replies everyone! My situation is I'm in a one bedroom condo in a century old building. I need to save up for the expense of the vent build out, the gas hookup, and water and drain - all new. In the meantime the ventless all in one combo is the best solution. I'm not necessarily looking for a quality wash, within reason, but more the reliability. The older all in one units were too small and slow. The GE which I watched the video here a few months ago I was sold on but then after the this LG video I think I prefer the LG. From what I understand the GE is a little bit faster for the whole cycle but the LG is more reliable - a proven track record with the motor(?) and is quieter.
@@jeffreygonzalez4353 Both units have a 10 year warranty on the motor. As he pointed out in this video the LG heat pump is undersized and only has a 1 year warranty. The GE is a 5 year warranty on top of being more robust. Just something to consider. (also you CAN control/remote start the GE with your phone unlike what is inferred in this video.)
My husband has purchased a LG unit like this and we expect delivery in a few days. I’ve been very concerned but this informational video has made me very comfortable with his choice.L
This video made you comfortable??
I rely on your videos so much for family and friends
My husband and I just discovered this appliance a few days ago while at Lowe's and we are actually considering it in order to get some space back in our small apartment laundry room (our deep freezer and dog kennel also lives there and it's a mess) - thank you for this video! It gives us a lot to think about.
Not interested in this machine (I think), but I enjoyed your review and it's good to know this option is out there.
Thanks so much for this. I've been using a Haier HLC1700AXW combo for over five years knowing it wasn't the best option out there. I've been researching for a few months now and this video really helped me. Compared to my crappy little machine this should be an absolute game changer. I was chuckling when you were upset about 4 hour drying times, it takes me 6-8 hours to dry 4 pieces of laundry right now. I appreciate the teardown and insight, you've got a new subscriber!
Ben thanks so much for your comprehensive reviews. One of your observations came true. Your mentioning of the problems with the LG linear compressor in the refrigerators was highlighted in San Francisco bay area LG lawsuit over LG appliances. So far there are 100 people in this suit. One lady had a LG refrigerator last 3 years and bought another that lasted 7 months. I have been telling friends and relatives what you mentioned a while ago. Thanks much.
Lg fridge compressors have always been bad (since the 2010s anyway). It’s a shame because it ruins the brand experience for a lot of people, and LG makes other great appliances
@@Ikey04-ge9gy I didn't know it was bad for that long. Thanks for the info.
Bought a LG 9800? From Costco, top load washer, a couple of years ago after getting tired of replacing the the shaft and bearings every year on my he Kenmore top load washer. After seeing your and other reviews of the newest LG washers actually being reliable and easier to service than most other washers now. I checked for myself about the tub bearing seals and sounded way easier to replace without having issues and the setup is modular. Replace it as a unit and prices are reasonable.
Ended up with a 4 year warranty but so far a couple years later no problem, just works.
Wonder if buying a heat pump dryer would save on the electric bill but we have a 7 cubic foot Kenmore dryer with most of the extras now that has been fine for 10 years.
I plan on doing a video on just the heat pump dryer vs. a regular tumble unit to see what the real savings are. I've seen people do the math, and make some really bad assumptions based on max wattage for an electric dryer instead of what the cycle actually would involve.
@@bensappliancesandjunk What really happens in real life use can be really different then what you expect. I was really happy with the Kenmore till the bearings got Uber loud. I tore it down completely on the porch and the first set of Chinese bearings got loud and leaked within a month so I bought a better set and I had the bearing tool from the first set. After that about every year to year and a half the bearings would get seepage and get noisy again, even when I bought a OEM whirlpool set, though they lasted longer and the seal went in easy first try.
Got tired of it and bought the LG. Some techs claimed they'd replace the seal, shaft, and bearings and they'd last many years, not for me and it was a lot of work to fix even if parts were cheap.
IMHO, It's half baked. The technology seems good. I was excited until I saw the lint on the coils after such a minimal use. Then I know about their compressors. I'd plan on it running for just a year since the warranty is for a year.
If they can improve it to the point it's not getting lint in the coils and their compressors are better then they have something. Maybe a secondary lint trap. The scraper is cool as long as it works.
I originally purchased the GE and used it for a few weeks while waiting for a replacement due to aesthetic delivery damage. The replacement ended up being damaged during delivery as well, so I gave up and decided to go with the LG instead. The LG is much quieter with less overall vibration.
Too bad it takes twice as long to dry though.
@@Finndian In my experience, it does not take twice as long. A bit longer than the GE, usually the case, but laundry dried in the GE often felt slightly damp when it was "done" (and may have needed more time) while clothes come out completely dry the first time with the LG.
@@btober I think it's all about how much you put in it. This video definitely finds that it takes much longer to dry the same loads in the LG.
My LG TV has lasted fourteen years and it's still as good as the day I bought it, my old washer dryer has literally had its lifespan after a few repairs so I'm definitely going to buy an LG washer dryer this week.
Man watching this tear down re-incentivizes me to never tear down a waster/dryer. I'll stick to smaller appliances thanks!
My wife and I bought (6/22) the (I guess) previous model of this unit (more rounded features, more complicated front panel and no lint filter). It seems to have an issue of making entirely too many suds no matter how low we go on the detergent load, it then dumps wash water out the back of the unit. Other than that it is a tremendous machine... super quiet, water and electricity efficient! Does a great job of cleaning clothes and a satisfactory job drying clothes. Thank you for your review.
Lint in the coils must be solved before heatpump dryers can become mainstream. My whirlpool requires a complete annual disassembly to clean coils
I have a front load LG washer has been going strong for 15 years. Only have replaced the cold water intake last year.
we appreciate you Ben! 🌟
I appreciate that!
My wife wanted to have 2 Units, we bought the GE Profile 2 in 1 before this washer dryer combo released. You definitely want the extended warranty. We've had it since Nov 2023 and already we are on our second water pump on the same machine. The other machine runs the same amount of cloths and it's pump has yet to fail.
I also wish that both GE and LG allowed "easy access" to the coils, because I can tell you, after 8 months of use, they already need a good cleaning and this is us religiously cleaning out the lint filter after all loads.
I would definitely get the GE version because of warranty issues on the motor. I can't wait to see reliability on this one as time goes on. I guess if you like the app and get extended warranty you'll be ok for 3 years, but there should be a lot longer warranty with how pricey it is.
Both the LG and GE have a 10 year warranty on the motor tho?
Overall, LG makes a much more sturdy and reliable washer than GE. Also, the direct drive motor Lg uses is way more reliable than GEs belt drive motor, yet they both have the same warranty? Shouldn’t that be an issue with GE?
@@TylerRingfrom what I recall, the GE heat pump is very easily accessible and easy to replace compared to the LG.
The spin dry on LGs really is impressive. On smaller loads my front load LG will spin dry so well my Maytag dryer will only run for about 15 minutes before they are dry.
What people are forgetting is that regular driers get lint buildup and need cleaned at least once a year, and you also have to worry about the ductwork in the walls.
I wonder if the coils on the GE unit could be gently sprayed to clean them in a way that’s similar to how LG cleans the coils.
I picked up a high end Whirlpool dryer off of craigs list for free. The lint screen was packed with lint. I mean packed. I took it completely apart and inside was full of lint everywhere. Every crevice, heating elements, everything. I had to vacuum and clean out every square inch. I think they ran it until it wouldn't dry anymore and threw it out.
The dryer was also left outside in a downpour when I picked it up. I wondered if it would even work. I had to replace the drive belt and I think a couple of other inexpensive things. I think it was less than $30 total. Much to my surprise after I put it all back together and dried the control board out, it fired right up. It's electronic. It worked so well I switched it with my regular dryer I was using. That was years ago and it's still running well.
It's amazing how dumb some people are with things. Like not cleaning the lint out.
1960s Chevrolet Owners Manual - Here's how you adjust the valves, set the points, timing, etc.
2020s Don't text and drive. Don't swallow Tide pods. If there are any problems take it to a service professional.
my washer dryer combo also get lint build-up that you have to clean after each dryer cycle
Lint build up once a year? What are you washing?
I live in Santa Barbara CA; local appliance repair will no longer work on LG washing machines or dishwashers, here, but the latter are still covered by Sears Appliance Repair out of Los Angeles, 80mi away.
For your consideration.
You may have had better luck with the comforter if you had unfolded it, giving it a better chance of shifting around during the cycle wash and dry cycles leading to better results.
I truly believe this man doesn't do his own laundry considering the fact that is Laundry Basics 101. Not a single dryer can actually fully dry a comforter without turning it "inside out" half way through the drying cycle.
Just got this machine, it's totally fantastic! Dirty clothes in, clean and dry clothes out! Yes, the cycle takes a few hours, but I don't see it as a problem at all.
We do several loads at the same time, using both machines to wash and dry simultaneously
Which is why I think near the end, I mentioned I'd prefer the washtower that LG has, if its a possibility if you have the 240v/ductwork for it
@@bensappliancesandjunk Washtower has a heat pump option with no need for ductwork. I have one and it works well so far. 7.4 cu ft dryer too. You’re right that it does need 240v though. Great video!
Great review, this model has been very interesting for the convenience it offers of putting clothes in and not having to monitor and transfer to a dryer. I would usually run loads late in the evening, forget about them in the washer for many hours or until morning and end up just re-running them, this kind of combo unit plus the wifi app would solve for that. If I were to put these in a new home, I'd actually like a pair to run a pair to handle 2 loads at the same time as well if it weren't for the high cost. I think the value will be on future 2nd or 3rd generation once they improve upon the issues you identified.
Heat pump warranty is a non starter since that’ll be the first thing to mess up. I thought this looked easier than the GE to disassemble, but maybe I’m just used to LGs. As you mentioned, the lint on the condenser is a huge issue. It’s going to be clogged after a year - especially with how bad people are at basic maintenance. I’d like to see a similar test and tear down on a tr7 Speed Queen.
Eventually I'll get to a TR7 at some point. Either that or a TC5, or hopefully both.
Wow great test on this washer dryer combo! So detailed. I was really thinking of purchasing one of these units but not so much now. Maybe later after they have worked out all the kinks.
Thank you so much for this video, I was hoping you would review this brand new LG unit! Please do a side-by-side with the GE. Also, I would love to better understand how the "self-cleaning coils" on the LG system work. Thank you!
Self cleaning on heat pumps usually use airflow and ultrasonic; probably similar to that here.
I have an older all-in-one unit from LG (10 years old, now) and it seems pretty similar. No need for a duct, similar drying times, etc. Personally, I like it. I can see how some people might not like having 2-4 hour wash cycles, but once you get used to it, it's fine. That said, the one I bought was only around $800, and I'm sure a cheaper model would do most people just as good.
Yeah it’s just takes a little getting used to, we do the laundry overnight. Let the robot work while we sleep
I’d be hard pressed to buy another LG compressor after just having been burned on my last refrigerator. Judging by the class action suit against LG I’m not alone. The fact they only think it’ll last a year confirms my reservations. I don’t think this is a GE killer at all. Plus you can get GE one and dones at scratch and dent stores for $1500-1800. I just bought three this way. People are returning them for a lack of understanding them. I imagine this LG will have plenty returns as well.
Fridges are the only bad appliances that Lg makes. In terms of washers they are definitely GE killers haha
Before you buy the extended warranty, make sure there is someone to fix it. Nice video, Ben.
Hey I’ve been dealing with plenty of household appliances and my opinion of anything LG is over hyped, overpriced unreliable products that seem to all break down in a relatively short time period. They then continue to keep breaking down after repeated repairs. Now this everything in one large unit. AND LOOK another 10 YEAR VITAL COMPONENT WARRANTY.
Heat pump A compressor comes to mind . That means Freon . Correct me if I’m wrong.
Let’s see.
Excellent tutorial Ben
Untrue. I’ll give you that on fridges Lg sucks, but everything else Lg makes is amazing quality, rightly priced and performs great. Easily outperforms many other competitors on the market like ge whirlpool etc
I'm a big fan...appliance-wise!
Every couple years, I have to deal with one issue or another on my washer and/or dryer. Your videos keep me sane by setting my expectations on what is normal ... even when the "why does it make that noise ... make it stop' comment comes up from the SO. While I can't always moderate the expectations of others, I feel that I can give it a try and make an effort to not spend hours on a squeak or bounce that isn't actually a problem, especially after those hours end in no reasonable change in the noise (that seems normal to me ... things make noise, because they move... ).
Very informative! Thanks for doing these tear downs, they are really helpful in seeing how they are designed and any possible problems that may arise in the future. I am seriously considering buying one of the heat pump units (GE or LG); so this couldn't have come at a better time.
Literally, just a couple days ago I was wondering if combo dryer / washer units existed where you didn't have to transition the clothes but thought nah, water and electricity don't mix. Just in case though I'll check. Lo and behold.. what a time to be alive lol
“Warranty void if removed” stickers or warnings have absolutely no force of law in the United States. You’re allowed to take apart your own stuff in the United States.. for now.
same in europe…
Ooh, G.E. gets some competition. That can only end up being a good thing for we the consumers. Thanks for this informative breakdown and review!
My GE is building lint on the condenser coils. I have had the GE for 6 months and followed the cleaning instructions.
It gives you a part number in the manual for their brush kit. Even normal driers have to be regularly cleaned to prevent fires. If you have to brush off the coils once or twice a year, I’d say that’s actually better than having to clean all the ductwork in the drier and in the wall once a year.
That's been my concern with the lint filter, and about the poorest part of the GE Ultrafast. I'm actively shining a light in there pretty often, and using a narrow vacuum wand to grab those fuzzies before they get stuck to the coil...
I posted a solution that will resolve the lint issue on the Condenser…
You mentioned a heating element. According to the user manual the heating element is used to heat the incoming water if not hot enough and generate steam for the steam cleaning function so it seemingly doesn't help drying time. The warranty is also confusing as the Home Depot listing shows the drive motor AND the Inverter Compressor have a 10 year warranty but the user manual says only the drive motor is warranted for 10 years. Go figure..... Now I'm conflicted as to which combo to get. Thanks for your videos!
00:00 🌟 *Introduction to LG 2in1 Combo Washer Dryer*
- Introduction to LG's new 2in1 combo washer dryer.
- Highlighting the machine's unique features like its large capacity and ventless operation, running on 120 volts AC.
01:10 🧼 *Machine Features and Modes*
- Exploring the wide array of wash and dry modes, including AI-powered options.
- Discussing the convenience of using the ThinQ LG app for control and monitoring.
03:31 🕐 *Initial Test and Drying Time*
- Conducting a test wash and dry with a focus on drying time.
- Noting the initial estimated time, energy consumption, and load specifications.
05:57 🧺 *Testing with Varied Loads*
- Testing the machine with various loads, including mixed laundry and heavier items.
- Evaluating drying times, energy consumption, and load capacity.
07:59 🤫 *Noise Level and Efficiency*
- Discussing the machine's quiet operation and its effectiveness in spin-drying.
- Analyzing the efficiency of the washer dryer based on energy usage.
09:22 🌙 *Overnight Start and Heat Pump System*
- Testing the machine with an overnight start and evaluating drying times.
- Delving into the heat pump system, compressor, and energy efficiency.
12:08 ⚙️ *Disassembling the Unit*
- Disassembling the machine to access the heat pump system and components.
- Highlighting the size of the compressor, evaporator, condenser coils, and resistive heating element.
15:51 🔧 *Warranty and Concerns*
- Addressing concerns about the compressor's one-year warranty.
- Discussing potential issues with lint buildup and airflow affecting drying times.
17:39 🌡️ *Overview of LG Combo Washer Dryer*
- Discusses LG's reputation and design choices for the new combo washer dryer.
- Mentions the potential use of different refrigerants in different regions.
18:31 🌊 *Initial Test Conditions*
- Describes the test environment, which is a bit chilly and uses cold water for testing.
- Mentions the wash and dry time for an average load and the use of cold water.
19:39 📹 *Overview of Wash Operation*
- Highlights the effectiveness of water spraying during the wash operation.
- Teases a dedicated video on how the wash operation works.
20:47 💧 *Water Usage Details*
- Provides information about the water usage during the wash, mentioning hot and cold water quantities.
- Talks about cleaning the air filter as per LG's recommendations.
21:01 🛌 *Testing with Queen Size Comforter*
- Explains testing with a large load of queen size comforter and blankets.
- Discusses wash and dry times and the challenges of overloading the unit.
22:40 👍 *Recommendation and Features*
- Recommends the LG combo washer dryer, highlighting its performance.
- Praises the LG ThinQ app for remote control and quiet operation.
- Suggests standalone washer and dryer if space allows but notes the advantages of the app.
25:12 ⚙️ *Concerns and Issues*
- Discusses concerns about the undersized heat pump and potential drying issues.
- Analyzes the trade-off between heat pump and heating element.
- Raises concerns about the compressor and its warranty.
26:34 🆚 *LG vs. GE Comparison*
- Compares LG and GE combo washer dryers, favoring LG due to the app and build quality.
- Suggests price and warranty as factors for choosing between the two brands.
- Teases the idea of future side-by-side testing of both units.
28:11 🤝 *Conclusion and Call to Action*
- Wraps up the video, inviting viewers to subscribe and consider the provided links for purchase decisions.
Very interesting combo unit! I swear by LG washers/dryers (that's it though, nothing in the kitchen), after 20 years of trouble-free use (well, had to replace idler pulleys on our old dryer after 13 years...).
The fact that they only put a 1-year warranty on the compressor in a roundabout way means that they think it would be detrimental for them to put a 2 or 3 year warranty. It's wild to think they have so little faith in their own product.
Longer warranty means they believe product wont last. Don’t need a warranty if it not going to break
@@catacocamping874 not the case... If the product lasts they warranty it cause it costs them nothing cause it won't break. If they put a warranty for something that breaks, that's expensive
@@catacocamping874 not the case... If the product lasts they warranty it cause it costs them nothing cause it won't break. If they put a warranty for something that breaks, that's expensive for the manufacturer to replace
@@Bynming yea because they were warranty it up when appliances lasted for a long time
Good to see 2-in-1s getting better and better over time. I'll stick to separates though so I can assembly-line multiple loads at a time.
We bought this unit on June 22nd. A small load of towels took 5.5 hours and the towels were still wet. A LG repairman diagnosed a bad “motherboard” and ordered that part. A week later he came back only to discover the wrong part was delivered (or ordered). A week later a LG repairman came and said three boards plus the main knob has to be replaced because there is a harness Beijing that knob. The knob had to be back-ordered. So we're without a washer/dryer for five weeks and we have no idea when the knob and the replacementent parts will be available. Don't recommend this piece of junk!!!!!
Suuuuuper shocked to see he recommended this as I've only heard 90% bad things. Always the same story. "Machine broke, repair man and LG incompetent and dumb and now it's been 1-3 months without washer/dryer"
Thank you for this video, I bought the LG WM3997HWA Ventless 4.3 Cu. Ft. machine back in 2020, its been running solid without a single hiccup since then (its even running right now). Yes it takes a while to wash / dry. BUT, its whisper quiet and I don't have to switch the laundry from washer to dryer, so for myself and my wife in our little condo we really appreciate the space saving and the super low noise level. I think overall its a very good machine. Could you please do a video on the WM3997HWA? I want to know how to maintain it properly. Right now we use the tub-clean feature and I remove the bottom filter for occasional cleaning, but nothing else. I would really appreciate an in-depth video about it.
Mom approved!! 8:35
I got a video coming out in a few days/week where I fix her washer too, lol. Was still under warranty and the shifter failed!
I have 2 LG All in ones. Outside of occasional pump replacements I have no complaints. I just run them overnight. For heavy loads I also have an LG dryer so the extended dry time is not an issue. Oldest unit is 15 years old, the second one is 10 years old. Especially like the lint filter add-on for this unit.
Good to know, I'll have to remember that then my stuff goes tits up. My washer and dryer and 10 years old, very basic /cheap. Nothing has broken in the washer, and the dryer heating element went out just last summer. $30 part, easy to replace after initial diag
A little caveat on these heat pump dryers and washing machines. Remember, energy does not just appear, it has to come from somewhere!
In the case of the drying unit, that is your room. So if the system is pulling 500w from the plug but using 1kw of heat, that remaining 500w is coming from the room... and what is heating your room. So essentially you are using your central heating system to dry clothes in the winter.
Also, when using these in the summer, make sure the room you have them in has no AC, that will massively reduce the energy saving you are looking for, really you should leave a window open and make the room as hot as possible.
Not really accurate. The heat pump is moving heat from the room into the clothes and the dryer. Afterwards, the heat will distribute back into the room again as the clothes and the dryer equalize their temp with the room. The heat isn't created by the dryer, and it isn't destroyed by the clothes.
With how the ac system is inline, I don't think it will be stealing or adding heat to your room, yes being in a warmer room would speed it up so it does not need to work against heat lost through the cast.
The air-con heat side and cold side are in line, where it is dropping moisture before heating again. The air cycle looks like it is a closed cycle. I don't think it will make your room humid (i.e. reason why it does not have an exhaust port).
Nope, the airflow is a closed loop and all the electricity used by an appliance ends up as heat anyway. The heat pump's evaporator coil takes the heat from the warm humid air coming out of the tub, causing the moisture to condense out of the air, and the condenser coil is next to it and puts the heat back in and its blown back into the tub. The refrigerant will also get heated by the heat produced by the running compressor motor and I guess some heat from friction from flowing through the pipes, which is why the drying temperature is much higher than the ambient temperature of the room. If the room is very cold then it will take longer for the drying air to get up to working temperature and more heat will be lost to the room.
It is likely to loose a very small amount of moisture to the room because the drum seals are unlikely to be 100% effective, the best current UK heat pump dryers loose around 9% of the moisture to the room in the standard tests, although those apparently start at an unrealistically high moisture level for a front loader (60%), so it may actually be a little less.
In regards to AC, a vented dryer will draw in the cold air that your air con has used lots of electricity cooling , heat it back up blow it through the tub and dump it outside, and the AC will have to cool down the air that flows in the building from outside to replace it, so a heat pump dryer will still save electricity. I think most UK heat pump dryers recommend an ambient temperature around 20 - 25 celcius, check the manual, but this is quite likely to be similar.
Great video man! I am considering this LG unit but still in research phase. That sucker looks heavy if I had to return it. Lol!
Its heavy, but is like.... 50+lb lighter than the GE combo. I can move this myself w/ a dolly. I absolutely cannot with the GE.
The big question with any complex machine like this one is longevity. My simple Maytag machines have been doing the job for 23 years without a hiccup. I tend to use the same basic cycles for every load, adjusting only for size, and yes, I have to transfer my clothes from the washer to the dryer. I cannot (and would not) use my cell phone to change settings. They probably use more energy than this LG, but I haven't had to spend money for repairs or replacement, so I think I'm ahead on costs. I would challenge any of these complicated, electronically operated machines to run trouble-free for even ten years.
Thank you for this technical review of the LG heat pump combo unit. I have been looking forward to seeing what LG would produce. I may wait for their version 2.0 to see if they clear up this lint filter and condenser lint build up issue.
LG's real world performance that I have observed through friends' ownership of their appliances is absolutely dismal. As you mentioned, not only are their refrigerators unreliable, but replacement compressors have taken months, not days or weeks, but months to get. Try living out of a Coleman cooler for a few months and see if you would be interested in taking a chance on a complex new product from that manufacturer. Sorry Ben, to me LG stands for Largely Garbage. Not interested in owning any of their appliances ever.
As a note, I loathe LG refrigerators. However, their washers and dryers have always been stellar. I think I do mention in the video that they're probably the best out there other than SQ's. The question is if the rotary compressor is a better design. How much better though? Hard to say. Especially with them giving it a 1yr warranty which is a joke...
So basiclly they are like the German auto manufacturers (BMW etc) of the home appliances industry. Unreliable with too much tech.
I do believe if/when I need to replace my ancient washer I will take a hard look at a basic Speed Queen.@@bensappliancesandjunk
LG's laundry, particularly their front load units, have been absolutely top performers with pretty legendary reliability for a while. Their linear compressors in fridges are a *huge* black eye for them, but make no mistake, their washers last like 5 to 7 *times* longer between service than Whirlpoop's VMW clunkers, for example.
I have owned LG washers and dryers and found them to be excellent. I have no experience with the combo unit (yet).
I was thinking about getting this unit however while I'm drying I like to have the ability to wash another load. Great review
I'm going to do an LG WashTower review soon!