Deleting Cleaned Contacts in Mailchimp

Are "cleaned" contacts driving you crazy? Cleaned contacts are email addresses that Mailchimp has labeled as undeliverable. They have hard bounced because they either the email address does not exist or there is a spam filter that has totally blocked email from ever getting into the inbox. Once a contact is labeled as "cleaned" it is no longer counted in your contacts, you can not email them, and you will not be paying for them. There is no harm in keeping "cleaned" contacts in your account, but if you want them gone, here are the instructions.
Mailchimp has updated its interface in some accounts. These are the new instructions: Create a segment for Subscription Status = Cleaned contacts - Press the 3 dots - Delete Contacts - "I want to clean up my archive" - Continue to archive - "Permanently delete instead"
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[@SpringAheadMediaSolutions]

Mailchimp has updated its interface in some accounts. These are the new instructions: Create a segment for Subscription Status = Cleaned contacts -> Press the 3 dots -> Delete Contacts -> "I want to clean up my archive" -> Continue to archive -> "Permanently delete instead"

[@brad.dalton]

Create New Segment > Email Subscription Status is one of cleaned > Preview Segment > Save as Segment and then 3 dots to delete permanently.

[@Susan32092]

This was SO helpful! I have been really frustrated with this whole Mailchimp list experience! Thank you!!!

[@SpringAheadMediaSolutions]

I'm glad I could help.

[@TheDollyLady]

Thank you so much! I so needed this they were beginning to get on my last nerve! You've helped me!

[@SpringAheadMediaSolutions]

Hooray! I'm so glad I could help.

[@horusbay]

This is what I neeeded!!!!! You saved me a ton of pain! Much appreciated.

[@SpringAheadMediaSolutions]

Hooray! Glad I could help.

[@DianeBeijer]

Thank you, MailChimp is sometimes a LaLaLand that makes you go "mad" ;-)

[@BenKnibbs]

Brilliant! Very clear instructions - virtually impossible to find how to do this using Mailchimp help.

[@SpringAheadMediaSolutions]

Glad it was helpful!

[@m.r.2272]

THANK YOU. You just prevented me from smashing my monitor with the sledge hammer

[@SpringAheadMediaSolutions]

Glad I could help

[@rebekahjordan4349]

Very helpful explanation that I could not find elsewhere! Thank you!

[@SpringAheadMediaSolutions]

Glad it was helpful!

[@Barryselwood79]

Thank you for this simple and useful tutorial. Very helpful

[@SpringAheadMediaSolutions]

You are welcome!

[@sandrahandley7480]

Very helpful! Simple, clear and repeatable! Thank you!

[@andreazimone]

Great, great video... really like the introduction. ON POINT

[@SpringAheadMediaSolutions]

Glad you liked it!

[@ItsLRod]

Thank you for getting straight to the point!!

[@SpringAheadMediaSolutions]

I'm so glad you like my style.

[@GenealogyTV]

Thank you!

[@SpringAheadMediaSolutions]

You're welcome!

[@MIFILMSWORLDWIDE]

Thanks . It's really helpful to get our emailing listing sorted.

[@SpringAheadMediaSolutions]

You're welcome!

[@LennyPojarov]

Thank you very much for this video!

[@SpringAheadMediaSolutions]

You're very welcome!

[@MrScarlinoDanilo]

VERY GOOD THANK YOU !

[@SpringAheadMediaSolutions]

You're welcome.

[@paultheaker2961]

Thank you, this is very helpful information!

[@justjus10]

Thank you!

[@SpringAheadMediaSolutions]

You're welcome!

[@DinxTV-lk8bs]

Thank you for this. helps a lot!

[@SpringAheadMediaSolutions]

I'm so glad I could help.

[@southjerseyauction]

Perfect. Thanks for the help!

[@SpringAheadMediaSolutions]

You're welcome!

[@BayuFerdianto]

Nice info, thanks

[@markstrydom401]

Firstly, thank you for the video tutorial.
One question: If your customer fixes their email account, preventing emails from "bouncing," could you ever re-add them if their email was "cleaned"?

[@SpringAheadMediaSolutions]

Mailchimp goes by email address, so a new email address will be added as a separate contact. If you want to edit their email, here are the instructions: How to FIX CLEANED Contacts in Mailchimp
th-cam.com/video/YjPdVTfwD58/w-d-xo.html

[@markstrydom401]

@@SpringAheadMediaSolutions Thanks :)

[@EveryonesArtFriend]

Thanks for this. Whats the benefit from deleting them to just archiving them?

[@SpringAheadMediaSolutions]

You can't archive cleaned contacts. The options are to leave them or delete them.

[@morit-rozen]

thank you so much! clear and effective

[@SpringAheadMediaSolutions]

Glad it helped!

[@eleniew503]

This was helpful, thanks!

[@SpringAheadMediaSolutions]

Glad it was helpful!

[@gauravbadgujar5555]

Thank you

[@TheFugitive12]

Super Helpful!

[@steuerryan]

so any reason not to delete cleaned contacts? MC says to keep them because it helps prevent bounces but I don't understand how that would help. Thanks!

[@SpringAheadMediaSolutions]

It’s good to have a record of cleaned contacts so you don’t import them into another list and email them again. You can export before you delete. There’s also no harm in leaving them in your audience. It can just be annoying.

[@RayDoeksen]

Cannot add them back into your audience, even if you had the same email in a newly freshly imported CSV, or is it just purged from the archived list? I want to regularly refresh my audience from a validated opt-in list, based on their paid membership in an organization. I always hear "cannot be added to audience again" and I'm still not sure how absolute is that?

[@SpringAheadMediaSolutions]

They can not be added back in at all, ever, in any way. If you want them to be able to be re-imported or re-subscribed, archive them.

[@sunwavesdigital]

You're the best!

[@SpringAheadMediaSolutions]

I know right. 😉 Glad I could help.

[@DinxTV-lk8bs]

subcribed!

[@JontyHenson]

I have two contacts that are set as Cleaned, but I know they are valid. How do I get them back into my list?

[@SpringAheadMediaSolutions]

You can re-subscribe them using an external signup form. You can find the URL for one under the Form Builder here: us21.admin.mailchimp.com/audience/forms/dashboard/

[@carriejohnson5630]

Is there a way to edit their email address if misspelled?

[@SpringAheadMediaSolutions]

2 options - 1. Just create a new contact with the correct email address and abandon the bad one. 2. Resubscribe the bad email address through an external signup form, then once it’s listed as Subscribed you can edit it.

[@karenunverzagt8206]

If a contact attains a NEW email address can they be inported again with new email if their name has been cleaned?

[@SpringAheadMediaSolutions]

Yes. Mailchimp does everything my email. If you import a new email address it will create a new contact. If you're hoping to edit the old contact, you would have to re-subscribe the bad email address and then edit it manually.

[@wpsites]

There's No Data Management Tool in the latest MC version.

[@SpringAheadMediaSolutions]

Thanks. I need to make an update. You'll now search for your Cleaned contacts -> Press the 3 dots -> Delete Contacts -> "I want to clean up my archive" -> Continue to archive -> "Permanently delete instead"

[@joeldwolf]

What about cleaning out unsubscribed... I have 140 in my list. My cleaned number which I am about to dump is 120... Lots of contacts but no need to think my list is 260 larger than it really is... Thanks

[@SpringAheadMediaSolutions]

You want to Archive unsubscribed contacts. It will take them out of your counted contacts, but also allow them to resubscribe in the future. springaheadmedia.com/2022/07/21/lower-your-mailchimp-bill-archive-your-unsubscribed-contacts/

[@joeldwolf]

@@SpringAheadMediaSolutions Thanks....

[@gigigemwebsitedesign7131]

Thank you!!

[@SpringAheadMediaSolutions]

You're welcome!

[@belting_enterprises]

THANK YOU

[@SpringAheadMediaSolutions]

You're welcome!

[@suzannemattaboni4553]

Thanks very much!

[@SpringAheadMediaSolutions]

I'm so glad I could help!

[@ca_303]

Thank you!

[@SpringAheadMediaSolutions]

You're welcome!

[@thewholedyslexicsociety]

Thank you!

[@SpringAheadMediaSolutions]

You're welcome!