The feed-in is the reason why this fraud is possible. People have no idea of how and why this happens, even tech-savvy ones. We as ThioJoe's audience can skip to 7:45, but not the people to whom we will send the video link.
I work for one of the cell companies (not disclosing who) and it is crazy the amount of attempted port out fraud and sim swap fraud that I see attempted. Most folks don't realize just how prevalent porting fraud and sim swap fraud are, and it almost always starts with one compromised email and password. Thank you for putting this video out there, it's definitely needed!
What a surprise US companies putting profit before customer service then being forced to do the right thing by FCC but then not advertising the feature.
I got a text about it, it's right there when I log into the account. Another good solution would be having to enter your account PIN after a SIM swap on the phone once, just like when you activate a new credit/debit card which works really well for cards.
Well, it may not be in the title, but he did say in the intro he was talking about new FCC rules, which only exist in the US. I do get your point about it not being in the title, but at least you only had to watch the intro, not the whole video, to see this was only for the US.
@@wildbill4496 That's more than 30 seconds into the video, until that point it's just "they're legally required", which could make it seem like it's a common law in many countries.
@@AbdullahMRiadmaybe he doesn't realize he has an international audience. Not everyone in the US is xenophobic or specifically trying to screw you. If an English TH-cam personality I watch were to upload something like this only applicable to England, I wouldn't be upset. I'm the American watching the English channel.
Thank you for this GREAT video!!!! I use ATT and I accidentally discovered this a few weeks ago while searching for solutions to prevent sim swapping. I was about give ATT a huge nice review but now I find out thanks to you and this video that the FCC required them o do it!! Of course they wouldn't have done it if not required!!!!
Of course the big companies objected to protection of their customers. ALL they care about is getting the money! As long as YOUR payment clears THEY DID THEIR JOB. That is utter nonsense however it is also how companies work.
Thanks for your informative video! Don't recall receiving any notification from my provider. All the provider bashing aside, this is simply a No Brainier! I had this new feature enabled before the video was even finished. IMO, any inconvenience of having to disable it to manage your account pales in comparison to the horrors thousands of people have experienced with SIM swapping and Port Out attacks.
If you break your phone you have to do a SIM swap. Now those silly eSIM just made this problem bigger, before you could simply swap the physical sim card into a new phone, but eSIM's you have to swap online.
How do you know for sure, "rarely switch carriers or change numbers?" You know that some users want to test different carriers, different devices, AND also keep the same mobile number?
Depends... if a carrier no longer suits my needs, it's nice to dump their SIM in a garbage can after giving it a snip. In that case, it's one more obstacle to port my stuff out.
I think it is great that they are doing this. If you do lose service even after this rule takes effect just immediately go to one of your phone carrier's stores and check with them that your phone number was not stolen. Don't stop anywhere on the way unless your vehicle is about to run out of fuel. Just get there immediately. Also go to your bank and tell them to watch for suspicious transactions and maybe even to freeze your accounts. You can even get new ones once your number is back to normal just in case someone is trying to take money from your existing account. Whatever you do you must work quickly.
Wow, thanks I have been wanting to do this with AT&T for a very long time. It happened to my son thankfully he didn’t have a lot going on there and it was easy to fix. But I am definitely glad to see your video on this. I have definitely enabled the feature already. Since you explained, it was only on the phone app and ended up being pretty easy to find and for AT&T. Thanks again.
Thank you so much for this info. I was able to lock down my phone numbers quickly. I've been wanting this for a long time, and I wasn't aware that the carriers had added this feature. Kudos to Joe for informing us, you got a new subscriber!
This video popped up on my feed. Thank you for showing everyone how to protect themselves from hackers. It took me less than a minute to enable both of those protective features on my Verizon app.
Thank you for this. i actually asked t-mobile customer service to do this and agent had no idea what i was talking about. i searched through web app and couldn't find anything but now i know what i'm looking cor and will do it forthwith. This was October 2024. Appreciate you!
Hey Thio... Big fan of the channel for a long time. Just had this video come up on my notifications. Logged in immediately and enabled both features. You are the "boss man". I feel so much more comfortable now. Thanks for keeping us safe.
My cell phone company is Verizon, and I've had a pin number set up with them for years, which prevents us from happening. The only way my sim can be swapped is if someone has this pin number, and I'm the only one that has it. So if your phone does not have this feature, just call your carrier and set up a pin number with them.
In France, scammers call the phone holder, not a customer representative, to have them read out the 2FA code. If this technique would happen here, scammers would just trick the customer into removing the option, then tell them they will call back after a series of internal tests (because I read the protection goes off after 15 minutes). It won't stop the fraud, yet the targeted people will change.
What if my phone got bricked with that "security" feature, would I still be able to change it? I thought that the phone service providers would be able to differentiate in a physical later of their transmitter an authenticate caller from the impersonator but it seems they've opened a loophole for spammers to call you using your phone number.
It's best to have a separate phone number for 2FA that you NEVER give out to anyone for contacting you normally, just to banks etc. that require a phone for 2FA.
I read that banks in Africa implemented a check before each transaction and checked with the carrier if the SIM was recently switched, and blocked the account for some days if it was.
In Greece this has existed for many years and is known as Authority Password, but you need to contact customer support which will prompt you to send an email to the ISP with your password. In my opinion, this is a significant vulnerability.
I have a "SIM PIN" enabled on my iPhone under Cellular > SIM PIN. With this new regulation if I enable this on my carrier site, do I still need the SIM PIN?
FYI mint mobile has this in their app under settings. Default is to have it enabled. If you don't want the number lock you need to change that but imho I'm glad to have it.
I am studying the restrictions....so before you upgrade, you have to go in and turn it off...if you forget, you have to take a government ID to a store? I'd also like to see them implement something for text messages because we only have q couple options...and Whats App had issues a few years ago...suggestions?
I really appreciate your efforts! Just a quick off-topic question: I have a SafePal wallet with USDT, and I have the seed phrase. (alarm fetch churn bridge exercise tape speak race clerk couch crater letter). What's the best way to send them to Binance?
For a T-mobile account, does activation of these 2 features require it to be activated through the T-mobile app via cellphone or can it be done on a desktop PC?
For Verizon if you have the app click on your device select manage device scroll down should show up as Number Lock seems some phones are enabled automatically but Check to be sure
AT&T is, as usual, hot garbage. If it keeps failing to enable, try signing out of the application, deleting your user ID from the sign in list, closing the application entirely, and signing in again. There's a 75% chance it will work after doing that once or twice.
I had to search the AT&T app for “wireless account lock.” After I found it, it wouldn’t let me enable it. It said “You must be using a device that’s associated with the account you’re trying to lock.” I was using my iPhone. 🙄
Thank You! I was confused why it was saying my device "needed to be associated with the account". Had to sign out and back in about four times before the damn app let me enable Wireless Account Lock.
I did a port lock on my Visible carrier last year. Because of your view video, I rechecked it and found that it was not locked anymore. Visible has an option for line lock, which I now toggled on.
Was going to set up these protections on my TracFone only to see it required me to enter my "Sim pin #". Had no clue there was such a thing, or what it might be. Only 3 tries or the phone would get locked up. So, will have to research this further. Pin says it should be 4 digits, but my only paperwork seems to indicate a 20 digit number. 😢
I ran into the same problem and turns out the default pin for both of my phones was 1111. It would be a good idea to change the sim pin # as well. you may want to google tracfone sim pin # just to be sure.
What happens if i enable number lock and sim lock on the my Verizon app and a year from now I want to change phones , can i just log into the app and turn it off so I can change my sim to the new phone or do i call customer support to do it for me? Thanks..
In my country, eSIMs are currently non-transferable. You must show up in-person with the original ID (which is an encrypted smart card, locked by our thumbprint) for a new eSIM for a different device. If we purchase new SIM cards online, we need to show our ID to the delivery guy for verification too. It's very strict and every phone number is traceable to a person by the government. As of now, the gov hasn't abused this, only for criminal charges where this is useful.
Thanks for those info. It's funny that they say they are all about our security, yet never tell you that this is something you should be aware of. Absolutely enabled it. Might even drop our wireless provider... sick of these big corporations who leach off of customers. I know... stop yelling lol
This is sort of enabled by default here. You can't swap sims or change carriers without personally being there with your id. Also, when you change sims/operators, banks disable your 2FA it's kind of tied to your sim not just your phone number. You have to personally go to each bank or their ATM with a valid card and remove the sim lock / accept the sim change. Until then you can't login to mobile apps, or do online shopping with your credit cards.
I get my AT&T phone bill and and I never talk to anyone on my phone maybe 1 or 2 min tops once a week to my mom but under min used on my bill it says like 4,000 min. How would that be possible? Same with texts.
Yep, I found this channel maybe a year ago. I like how it's all in his voice, just a guy making fairly polished videos (but not overly-polished) with practical information for technology.
Hello, Joe! Glad I subscribed. I'm very naive about these issues, so appreciate the education. I was intrigued by the fact you do NOT use 2-factor authentication. I have heard people say it is a great basic feature to enable. I remember a cyber security guy on a radio interview say how wonderful 2-factor authentication is. You use hard tokens for all your important accounts? How does that even work? That sounds like an extremely confusing arrangement, but I'm intrigued. I'm going to your channel now to see if this has been discussed. I'm also curious to see if you have done anything on QR codes.
The second part of his comment around 11:10 is that he doesn't use SMS 2FA; he uses a hardware token-based 2FA (e.g. Yubikeys) instead. 2FA is still good, and SMS 2FA is better than no 2FA for 99% of people. Hardware token 2FA is the highest level of security (and the least convenient and has some potentially significant drawbacks if you're not keeping backup keys offsite to make sure that you don't get locked out of your accounts). I would never recommend hardware security keys to friends who are anything less than borderline power users / tech obsessed / willing to put in some work to understand what they are and how they work.
All new to me, and confusing. We all need to be afraid of SIM Swap? Maybe. Does this mean that for users who are not yet sure which service to settle into, turn-on this feature makes it difficult to switch to a new device or to a different carrier? User would likely want to keep his same mobile number, but still should or should not fear SIM Swapping?
This option is only available in the US and some countries in Europe such as Greece. There is no European Union directive that mandates sim port out protection. This feature is not available on Vodafone NL. Ar least this is what a Google search tells me. You should call Vodafone NL customer service to inquire about it.
I was just able to active both Number and Sim lock via the T-Mobile app in my phone. Thank you! (T-Mobile customer service is okay most of the time but not always the smartest)
Definitely enable this protection, but you might want to add an annual reminder that it’s on so you remember to turn it off when you get a new phone. I had forgotten that I had added this protection, and a couple months ago it caused a delay while I “troubleshoot” why I couldn’t switch my esim to a new phone 😅
Thank you for this! Who knew? Just made contact w my cell carrier & they don't do any # transfers without making actual phone conversation w me. CS assured me I am in no way susceptible to this type of attack. I've kept the entire conversation in screenshots.
@9:52 - Boost Mobile It's in the App under lock settings. That protects from unauthorized Port Out I've not moved my Boost eSIM to another phone, so not sure. I'd imagine one would get a text on the old device to authenticate the migration of the eSIM to the new device. That seems to be the way carriers are doing that these days.
7:45 is where you find how to enable the feature; there’s a really long introduction to this video.
Thanks! I thought I'd have to go through the entire video again because at the end I didn't know if he said how to enable these.
@ The feed-in is interesting. It doesn’t feel like 7+ minutes.
There are labeled chapters too.
@@kevbu4 Thanks!!
The feed-in is the reason why this fraud is possible. People have no idea of how and why this happens, even tech-savvy ones. We as ThioJoe's audience can skip to 7:45, but not the people to whom we will send the video link.
I work for one of the cell companies (not disclosing who) and it is crazy the amount of attempted port out fraud and sim swap fraud that I see attempted. Most folks don't realize just how prevalent porting fraud and sim swap fraud are, and it almost always starts with one compromised email and password. Thank you for putting this video out there, it's definitely needed!
BS...they should required the person to go to the local store. Shouldn't be that easy to port number.
What a surprise US companies putting profit before customer service then being forced to do the right thing by FCC but then not advertising the feature.
I got a text about it, it's right there when I log into the account. Another good solution would be having to enter your account PIN after a SIM swap on the phone once, just like when you activate a new credit/debit card which works really well for cards.
This is one of the most useful public service announcements you've ever done. Excellent work Joe.
Only if you're American - the FCC has no jurisdiction outside the US, so this has no impact on me, for example.
Nice to see you pop up Jim, not often do I see a wizard in the wild.
not available outside the US, please put that in your title
I hate it when people treat US as the only country in the world
Well, it may not be in the title, but he did say in the intro he was talking about new FCC rules, which only exist in the US. I do get your point about it not being in the title, but at least you only had to watch the intro, not the whole video, to see this was only for the US.
@@wildbill4496 That's more than 30 seconds into the video, until that point it's just "they're legally required", which could make it seem like it's a common law in many countries.
@@AbdullahMRiadmaybe he doesn't realize he has an international audience. Not everyone in the US is xenophobic or specifically trying to screw you. If an English TH-cam personality I watch were to upload something like this only applicable to England, I wouldn't be upset. I'm the American watching the English channel.
Hopefully it's coming for the rest of us
I didn't know this feature was required until now. Honestly, kudos to the FCC for enforcing this-I just turned it on!
Thank you for this GREAT video!!!! I use ATT and I accidentally discovered this a few weeks ago while searching for solutions to prevent sim swapping. I was about give ATT a huge nice review but now I find out thanks to you and this video that the FCC required them o do it!! Of course they wouldn't have done it if not required!!!!
Of course the big companies objected to protection of their customers. ALL they care about is getting the money! As long as YOUR payment clears THEY DID THEIR JOB. That is utter nonsense however it is also how companies work.
Thanks for your informative video! Don't recall receiving any notification from my provider. All the provider bashing aside, this is simply a No Brainier! I had this new feature enabled before the video was even finished. IMO, any inconvenience of having to disable it to manage your account pales in comparison to the horrors thousands of people have experienced with SIM swapping and Port Out attacks.
People rarely switch phone carriers or change phone numbers, so this a good idea to enable this to block it from hapenning
If you break your phone you have to do a SIM swap. Now those silly eSIM just made this problem bigger, before you could simply swap the physical sim card into a new phone, but eSIM's you have to swap online.
How do you know for sure, "rarely switch carriers or change numbers?" You know that some users want to test different carriers, different devices, AND also keep the same mobile number?
Depends... if a carrier no longer suits my needs, it's nice to dump their SIM in a garbage can after giving it a snip. In that case, it's one more obstacle to port my stuff out.
Thanks! Great information.
@@ThioJoe wait how do you do that
@@ThioJoe WTH
@@ThioJoe первые голосовые сообщения на ютуб
@@ThioJoecould you please make a tutorial, or explain how you did it. even if its not available to the public.
I think it is great that they are doing this. If you do lose service even after this rule takes effect just immediately go to one of your phone carrier's stores and check with them that your phone number was not stolen. Don't stop anywhere on the way unless your vehicle is about to run out of fuel. Just get there immediately. Also go to your bank and tell them to watch for suspicious transactions and maybe even to freeze your accounts. You can even get new ones once your number is back to normal just in case someone is trying to take money from your existing account. Whatever you do you must work quickly.
Good to see that there are free services to protect your cellphone number.
Thank you -this is the first time I’ve heard of this feature. My cell carrier never bothered to inform me.
Thanks, Joe! Logged into my AT&T account and enabled this setting!
How did you do it on AT&T? I can’t find it. Thanks
Wow, thanks I have been wanting to do this with AT&T for a very long time. It happened to my son thankfully he didn’t have a lot going on there and it was easy to fix. But I am definitely glad to see your video on this. I have definitely enabled the feature already. Since you explained, it was only on the phone app and ended up being pretty easy to find and for AT&T. Thanks again.
Thank you so much for this info. I was able to lock down my phone numbers quickly. I've been wanting this for a long time, and I wasn't aware that the carriers had added this feature. Kudos to Joe for informing us, you got a new subscriber!
Thank you for this information, Joe. I enabled my this protection on all of my phones after I viewed your video. Great work!
This video popped up on my feed. Thank you for showing everyone how to protect themselves from hackers. It took me less than a minute to enable both of those protective features on my Verizon app.
00:31 Nice, another thing keeping me up at night
My first thanks to you after years of getting such important ideas and tips from you. Belated but no less felt. Thanks, Rob
Thank you for this. i actually asked t-mobile customer service to do this and agent had no idea what i was talking about. i searched through web app and couldn't find anything but now i know what i'm looking cor and will do it forthwith. This was October 2024. Appreciate you!
Hey Thio... Big fan of the channel for a long time. Just had this video come up on my notifications. Logged in immediately and enabled both features. You are the "boss man". I feel so much more comfortable now. Thanks for keeping us safe.
My cell phone company is Verizon, and I've had a pin number set up with them for years, which prevents us from happening. The only way my sim can be swapped is if someone has this pin number, and I'm the only one that has it. So if your phone does not have this feature, just call your carrier and set up a pin number with them.
Do you have to call them to set it up or can you set it up through the my Verizon app?
Already enabled, thanks for letting people know!
I enabled the feature on AT&T. Thank you for the information.
I hope you are planning on addressing the resent security hack on 8 phone carriers, and your recommended fixes.
Thank you!!! This was genuinely useful info that someone slipped right by me. Just logged in and enabled both protection features on all my lines.
Wow, I cant thank you enough for pointing out this feature. I have been searching for a way to secure my sim card. This is an easy solution.
Just implemented it with T-Mobile. Thank you so much😊
We need regulatory changes to better protect consumers in Canada! SIM and port swapping protection, and Canada-wide credit freeze! CRTC, act now!
Quote symbol in subtitle isn't show correctly
"Problem with this USB drive"
oops should be fixed now
Thank you for uploading this Brother!!!
Thank you! I just locked my Verizon and Mint Mobile numbers. I appreciate you.
Thanks Joe. For Straight Talk customers I found the turn on switch in my account settings in the mobile app.
In France, scammers call the phone holder, not a customer representative, to have them read out the 2FA code. If this technique would happen here, scammers would just trick the customer into removing the option, then tell them they will call back after a series of internal tests (because I read the protection goes off after 15 minutes).
It won't stop the fraud, yet the targeted people will change.
Awesome video!! Had no idea about this, but actually wanted this!
What if my phone got bricked with that "security" feature, would I still be able to change it? I thought that the phone service providers would be able to differentiate in a physical later of their transmitter an authenticate caller from the impersonator but it seems they've opened a loophole for spammers to call you using your phone number.
It's best to have a separate phone number for 2FA that you NEVER give out to anyone for contacting you normally, just to banks etc. that require a phone for 2FA.
SMS really should not be used for 2FA/MFA at all. It's ridiculous that my email and social media accounts have better security than most banks.
@@Retro6502 text codes is the least secure method of 2FA. If possible use an authenticator app
It’s best to avoid SMS OTP all together.
@@AliAvali Absolutely, but so many places require it (unless you avoid those businesses).
@@Retro6502 facts
Thanks. Glad to hear companies are addressing this issue.
Enabled both! Thank you 😊
I read that banks in Africa implemented a check before each transaction and checked with the carrier if the SIM was recently switched, and blocked the account for some days if it was.
Hope this will be a thing in EU and UK too!
In Greece this has existed for many years and is known as Authority Password, but you need to contact customer support which will prompt you to send an email to the ISP with your password. In my opinion, this is a significant vulnerability.
why is your profile picture ai generated
@Moonlight-vg7sl because I want something creative, but I don't have skills to draw it myself
UK is Europe
@aitehs true, thx, I mean EU
I have a "SIM PIN" enabled on my iPhone under Cellular > SIM PIN. With this new regulation if I enable this on my carrier site, do I still need the SIM PIN?
FYI mint mobile has this in their app under settings. Default is to have it enabled. If you don't want the number lock you need to change that but imho I'm glad to have it.
FYI... Number Lock was defaulted on my phone to disabled.
I am studying the restrictions....so before you upgrade, you have to go in and turn it off...if you forget, you have to take a government ID to a store? I'd also like to see them implement something for text messages because we only have q couple options...and Whats App had issues a few years ago...suggestions?
In Canada the number being ported out gets a text that you need to approve. If it isn't approved in a certain amount of time the port out fails.
Thank you for the info. How do I enable this sim and port out on a Metro PCS cell phone? Thanks again.
thanks for this well researched video. And thanks for including Mint Mobile
I really appreciate your efforts! Just a quick off-topic question: I have a SafePal wallet with USDT, and I have the seed phrase. (alarm fetch churn bridge exercise tape speak race clerk couch crater letter). What's the best way to send them to Binance?
What about Visible? I know they owned by Verizon.
They have both now; but earlier no.
Yes, it's called Line Lock in the Visible App
@@buffuniballer Thanks
How does this affect things if you are traveling internationally and want to get esims for data?
Very helpful. Does this work in India?
Very helpful. I had port locked down but not the SIM. Thanks a lot.
For a T-mobile account, does activation of these 2 features require it to be activated through the T-mobile app via cellphone or can it be done on a desktop PC?
For Verizon if you have the app click on your device select manage device scroll down should show up as Number Lock seems some phones are enabled automatically but Check to be sure
7:40 *INFO IS HERE!*
Does this matter only for digital SIM cards?
Nope for all types of sim cards
AT&T is, as usual, hot garbage. If it keeps failing to enable, try signing out of the application, deleting your user ID from the sign in list, closing the application entirely, and signing in again. There's a 75% chance it will work after doing that once or twice.
Someone also said to make sure you have a recovery phone number on your profile and that was the trick that worked for me
I can’t even find how to do it in this app
I had to search the AT&T app for “wireless account lock.” After I found it, it wouldn’t let me enable it. It said “You must be using a device that’s associated with the account you’re trying to lock.” I was using my iPhone. 🙄
Thank You! I was confused why it was saying my device "needed to be associated with the account". Had to sign out and back in about four times before the damn app let me enable Wireless Account Lock.
I had no problems enabling this I was able to one the 1st try no issues
I did a port lock on my Visible carrier last year. Because of your view video, I rechecked it and found that it was not locked anymore. Visible has an option for line lock, which I now toggled on.
Americans only! Yay for being in Canada I guess.
Also: don't forget to deactivate it if you want to switch companies and keep your number.
Was going to set up these protections on my TracFone only to see it required me to enter my "Sim pin #". Had no clue there was such a thing, or what it might be. Only 3 tries or the phone would get locked up. So, will have to research this further. Pin says it should be 4 digits, but my only paperwork seems to indicate a 20 digit number. 😢
I ran into the same problem and turns out the default pin for both of my phones was 1111. It would be a good idea to change the sim pin # as well. you may want to google tracfone sim pin # just to be sure.
@@chuckasualty Thanks! I tried that, but was waiting to see if others ran into the same issue.
For Tracfone/Straight Talk, the feature is called port protection, and their CS team can enable it. I think it might be in their app as well
Which begs the question, if AT&T didnt want to implement it, how are they benefiting from allowing sim swapping to occur? Do they make money from it?
Thank you TJ for info. to swap 'I'm ok aS I aM' thought. Security evolves as tech does, so...rock on brother.
What happens if i enable number lock and sim lock on the my Verizon app and a year from now I want to change phones , can i just log into the app and turn it off so I can change my sim to the new phone or do i call customer support to do it for me? Thanks..
I for sure enabled it. Thanks for the video.
In my country, eSIMs are currently non-transferable. You must show up in-person with the original ID (which is an encrypted smart card, locked by our thumbprint) for a new eSIM for a different device. If we purchase new SIM cards online, we need to show our ID to the delivery guy for verification too. It's very strict and every phone number is traceable to a person by the government. As of now, the gov hasn't abused this, only for criminal charges where this is useful.
Thanks for those info. It's funny that they say they are all about our security, yet never tell you that this is something you should be aware of. Absolutely enabled it. Might even drop our wireless provider... sick of these big corporations who leach off of customers. I know... stop yelling lol
Is this also in europe?
Got it Bud! Great job.I'm definitely going to enable both on t mobile. 👍
This is sort of enabled by default here. You can't swap sims or change carriers without personally being there with your id. Also, when you change sims/operators, banks disable your 2FA it's kind of tied to your sim not just your phone number. You have to personally go to each bank or their ATM with a valid card and remove the sim lock / accept the sim change. Until then you can't login to mobile apps, or do online shopping with your credit cards.
I get my AT&T phone bill and and I never talk to anyone on my phone maybe 1 or 2 min tops once a week to my mom but under min used on my bill it says like 4,000 min. How would that be possible? Same with texts.
Thanks for the updates. I'll stop by my phone carrier's store this week to sort it all out.
Visible is called Line Lock. I just toggled to turn it on. Thanks for the tip Thio!
Thank you for this bulletin video. Much appreciated.
Thanks Joe. definitely will turn this on ASAP.
thank you algoz for leading me the wonderfully made video showing me how to lock down my cellular service even further!
Does anyone know if these options are also available in Canada, more specifically on Rogers/Fido and Telus?
Good explanation, thanks, I have done the SIM, but not the PORT. Taking care of it.
As usual, excellent information. I've enabled it. Thx for this.
Enabled right now while watching your vid. Thanks a bunch.
Great video. You're such a great human being.
Yep, I found this channel maybe a year ago. I like how it's all in his voice, just a guy making fairly polished videos (but not overly-polished) with practical information for technology.
Thank you for the valuable information 👍
Hello, Joe! Glad I subscribed. I'm very naive about these issues, so appreciate the education. I was intrigued by the fact you do NOT use 2-factor authentication. I have heard people say it is a great basic feature to enable. I remember a cyber security guy on a radio interview say how wonderful 2-factor authentication is. You use hard tokens for all your important accounts? How does that even work? That sounds like an extremely confusing arrangement, but I'm intrigued. I'm going to your channel now to see if this has been discussed. I'm also curious to see if you have done anything on QR codes.
The second part of his comment around 11:10 is that he doesn't use SMS 2FA; he uses a hardware token-based 2FA (e.g. Yubikeys) instead. 2FA is still good, and SMS 2FA is better than no 2FA for 99% of people. Hardware token 2FA is the highest level of security (and the least convenient and has some potentially significant drawbacks if you're not keeping backup keys offsite to make sure that you don't get locked out of your accounts). I would never recommend hardware security keys to friends who are anything less than borderline power users / tech obsessed / willing to put in some work to understand what they are and how they work.
is this available in the uk?
All new to me, and confusing. We all need to be afraid of SIM Swap? Maybe. Does this mean that for users who are not yet sure which service to settle into, turn-on this feature makes it difficult to switch to a new device or to a different carrier? User would likely want to keep his same mobile number, but still should or should not fear SIM Swapping?
Enabled on Google Fi. Thank you for this!
Hey Thio, I hope you would make quick videos (maybe shorts) about IDM alternatives, also the difference between Windows Security and Windows Devender.
Thank you so much for this info. I wanted to have these lock features set in place with my phone carrier, and with your information, now I do.
Do you know how I can enable this feature for Vodafone? (I live in the Netherlands, therefore use Vodafone NL)
This option is only available in the US and some countries in Europe such as Greece. There is no European Union directive that mandates sim port out protection. This feature is not available on Vodafone NL. Ar least this is what a Google search tells me. You should call Vodafone NL customer service to inquire about it.
Thanks Joe. this is great.
Thanks very much for this info. I will be logging on to my carrier's website to do it.
I was just able to active both Number and Sim lock via the T-Mobile app in my phone. Thank you!
(T-Mobile customer service is okay most of the time but not always the smartest)
I'm Canadian, and we've had these things forever! Crazy that this wasn't the case in the US.
Just locked both of our lines with Xfinity Mobile. Thanks for the info!
US Mobile offers this, but only CS can turn it off/on, does this ruling require the user to have full control on the cell services site?
Definitely enable this protection, but you might want to add an annual reminder that it’s on so you remember to turn it off when you get a new phone. I had forgotten that I had added this protection, and a couple months ago it caused a delay while I “troubleshoot” why I couldn’t switch my esim to a new phone 😅
Thanks for the video! I had no idea this feature was available to me and that I needed to address it.
Thank you for this! Who knew?
Just made contact w my cell carrier & they don't do any # transfers without making actual phone conversation w me. CS assured me I am in no way susceptible to this type of attack.
I've kept the entire conversation in screenshots.
@9:52 - Boost Mobile
It's in the App under lock settings. That protects from unauthorized Port Out
I've not moved my Boost eSIM to another phone, so not sure. I'd imagine one would get a text on the old device to authenticate the migration of the eSIM to the new device. That seems to be the way carriers are doing that these days.