How do I handle someone being defensive? Watch full role play | Xenium HR

In this video, Suzi Alligood, VP of People Development and Culture demonstrates how to handle someone who is acting defensive (Brandon Laws, Director of Marketing, Xenium HR).
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[@iairarea]

excellent examples and clarifications! thank you!

[@michelem140]

Good conversation thanks!

[@zeinabnabil-dw4jk]

This only happens in heaven