BEING SHY AND AWKWARD AS A HAIRSTYLIST | HOW TO TALK TO CLIENTS | INTROVERT HAIRDRESSER TIPS
ฝัง
- เผยแพร่เมื่อ 31 ก.ค. 2024
- When I was considering cosmetology as a career, I was so afraid that my shyness would hold me back from being a good hairstylist and I was really nervous about talking with clients! So I wanted to share my experience and tips that have helped me along the way to be less awkward and create great relationships with my clients. I hope you find this helpful! If you do, please give the video a thumbs up and make sure you're subscribed for more videos like this in the future! :)
WHAT I'M WEARING
Top: Old Navy
Necklace: bit.ly/2RkNtKn
_______________________________
FOLLOW ME
Personal Instagram: / sam_vay
Hair Instagram: / styledbysamvay
Snapchat: sam_vay
_______________________________
CAMERA:
Canon SL2 (tutorials)
Canon g7x (vlogs)
EDITING SOFTWARE:
Final Cut Pro X
MUSIC:
Heartbeat by LiQWYD
/ liqwyd
Creative Commons - Attribution 3.0 Unported - CC BY 3.0 creativecommons.org/licenses/b... Music promoted by Audio Library • Heartbeat - LiQWYD (No...
_______________________________
ABOUT ME
Hi! I'm Sam and I'm a professional hairstylist from Pennsylvania. Here on my channel I post a variety of videos related to beauty and my life in general. I love teaching and inspiring others, whether that's through a hair tutorial or an advice video.
_______________________________
FOR BUSINESS INQUIRIES
EMAIL:
samanthavayYT@gmail.com
_______________________________
This video is NOT sponsored. However, some links may be affiliate links.
As an introvert I like to relax when I get my hair done and try to avoid the small talk. I personally don’t like chatty stylists.
True
Absolutely! I'm the same way!
SAME
Same
Yes I get anxious
I went to cos school because I wanted to do hair. I knew I’d have to talk to people but didn’t realize the gravity of it. They honestly should include some psychology or a communication workshop in school that is about real life conversation and not just consultation because people do talk about the most personal things and sometimes we just have no clue how to respond. I think I’ve come out of my shell quite a bit, being an assistant and listening to another stylist interact with clients has helped a lot. But it is a huge part of the job that doesn’t get enough attention in school, and you kind of have to just find your way. It sometimes trips me up trying to concentrate on a color when the client is also trying to have a real conversation. Getting there step by step. Loved the video ❤️
Couldn't agree more!!!
Agree!! I’m in cosmetology school right now and as an extreme introvert, I get so shy when it comes responding to certain things or asking questions. I wish they’d talk more about it rather than focusing on the consultations because I feel it’s just as important if you want to feel a connection with your client
I'm a new stylist and I'm sooo awkward and terrible at small talk 😫 but this was helpful! 😊
Gabriella Gagen I haven’t finished the video yet, but when you are new and all your clients are new that’s the worst and so exhausting. It gets so much better when you start getting repeat clients. Then you are over the small talk you actually know things about them and they do about you and you guys can keep picking up a genuine conversation. Hang in there. I’m an introvert I don’t do hair anymore, but I would always hate getting new clients. 😂 I ended up enjoying hearing about other people’s lives, but I never liked talking about myself.
@@staceychance1 I used to love new clients, but with repeat clients it was strange after a while 🤣 (Fellow introverted ex hairstylist). With new clients, I could ask a million questions- but once they told me everything about themselves, and I was supposed to talk about myself, awkward city! Lol just interesting how some introverts work differently than others. ✌
I’m an introvert and I hate chatty hair stylist. I just want to relax and get my hair done.
This makes me feel less alone. Sometimes I get so inside of my head trying to think of topics and then I start to overthink things and think maybe I shouldn't ask those questions. I miss the days when we were kids and being social wasnt so exhausting. It was so much more natural for me then. I love people but I honestly hate small talk.
New subscriber 🤗 I actually went to cosmetology school and taking clients in school made me so anxious because of the socializing part. It’s so unfortunate that I spent so much money in school and I feel like I can not pursue a career with my education because of my social anxiety 😞 Thank you for this video I’ll implement these tips into my daily life 😘
Honestly you could just tell your client as you’re about to start the service “sorry if I’m not super talkative, it’s hard for me to focus on doing hair when I’m talking” and I bet they’d be totally fine with that. You could even throw in a jokey “I’m just weird like that” or “I’m not the best at multitasking” to lighten it up. And anybody who would be offended by the fact that you’re shy is probably not the right client for you 🤷🏼♀️ Don’t waste your money and education just because you’re shy! People are more understanding than you might think.
Also I understand social anxiety is serious and my tips might not help at all. Just throwing it out there
Very true!!! Especially in the beginning (sometimes even now, if I'm doing a service that I don't do very often or I'm trying a new technique) I really have a hard time holding a conversation while I'm concentrating on doing hair, so I'd tell my clients that. But good luck! I hope you can find ways to cope that work for you! I'd hate for you to be unable to do something you love :(
Im the same im a cosmetologist in PA since 2014 and i havent been on a salon since years because im shy but the thing is my english language is not the best thats where the shy comes from but i would like to go back to work its just that i dont feel much comfortable talking cuz its not my personality😥 besides my english its not the best.
Girl don’t give up I would love a hairstylist like you, I always tell my lady that I don’t want to talk I just wanna relax
I’m in beauty school and I struggle so much with small talk/being shy and I really want to engage with my clients! This helps so much, thank you!!
Going to cosmetology school soon and am beginning to worry about the social/making conversation aspect and these tips were helpful and nice to know I’m not alone! Thanks Sam :)
I can’t even explain how much this resonates with me because as a kid... I was the same exact way. My parents are divorced and I was shy around my own dad 😂 it was so bad when I was young. Glad I’m not the only one 😁
Cari Davenport ME TOO! I’m still kinda shy around my own dad and especially shy around everyone else
i literally grew up in a divorced family and thought i was the only one who was shy around my dad!!! glad to know im not
Maria Mia lol let me tell you... phone calls are the worst 😂 my dad would go “are you still there?”
I didn't really grow up close with my extended family, so whenever I would see cousins or even my own half-sister every once in a while, I would be soooooo shy and uncomfortable. You're definitely not alone!
I understand that! I was shy around my own granny 😵💫
im a 14 year old stylist and im soooo shy. ive definitely broke out of my shell a little bit and i’ve learned that just playing music or a movie helps a lot
I really appreciate these tips, there needs to be more people talking about this. This helps me, who is doubting that I can even do something like this, cause I love everything cosmetology but I'm not social whatsoever. So thanks ❤
My hair dresser is an introvert now that I think of it
im a new stylist and this is sooo me. i always say im introverted but to a point. in school and even as an assistant now i find it’s easy to make conversation with clients. most people will start talking about their life or find something random to say. a lot of clients talk to me about my hair or makeup so i get comfortable marketing myself too! i LOVE the note tip im obsessed w writing notes and remembering facts as corny as it sounds😂 i have a terrible memory if i dont write things down so im gonna start taking notes on clients
This video was so helpful! I’ve had social anxiety since I was young and being sociable has always been a struggle for me, and it’s my biggest worry about starting cosmetology school.
I'm so glad to hear that! Honestly, don't let it hold you back from doing what you love!! You'll find a groove that works for you and it'll get easier and easier as time goes on.
As a very socially awkward person with anxiety, I would hate for my stylist to ask me all these questions 😫. I’m ok with just being quiet and letting my hairstylist do her thing. No small talk necessary.
This video is pure gold!! I can't say how much I relate to this so thankyou for your help! I'm about to start school as a hairdresser and this was one of my main worries, since I am pretty awkward myself ha! I was such a shy kid and still am today which kinda sucks 'cause people around me don't seem to struggle with that! It's funny how you describe clients who don't seem to talk because of their short answers to your questions because I was that client and I did want to talk but wasn't confident enough to speak my mind.
Omg i feel you just read my mind, you just described me in the video, thank you soooo much for all your tips! I want to start in this industry and leave my 9-5 job, so i am watching all your videos, thank you sooo much!!!
Girl we are the same exact person when it comes to being shy and awkward 😂 I totally had to make a mental list of topics to bring up, and I’ve definitely said the same thing when forgetting a cape… multiple times! I’ve been doing hair about 10 years now and being behind the chair definitely does feel like a stage and it’s easy now, but in my real life I’m still super shy and introverted. It helps that when you’re doing hair you are standing behind the person cause I’m horrible with eye contact. Loved this video! 💗
This is SUCH a helpful video!!! I start my new job tomorrow as a stylist and I have been mentally killing myself over the fact that I’m so socially awkward😣😣 This made me feel SO much better and more confident knowing that other stylist feel/felt the same way in the beginning!! Thank you sooo much:)
I’m glad I stumbled across your channel. I’ve been binge watching your videos when I get free time for awhile now and I’m SO happy you made this video. I enrolled in cos this year (after a failed attempt 4 yrs ago) and this is seriously something I stay thinking about! For some odd reason I used to be very social and a queen at communicating but after having my son I’m like hella awk now and can’t seem to know how to converse. I’ll definitely keep these things in mind when I make it on the floor! Thanks 😊
Thank u so much for making this video, i think many new hairstylists need this❤️❤️
Thank youuuu for this video! I’ve been struggling bad with this
Glad to see that I’m not the only one!
Yes!!! Preach!!! This would have helped me so much when I was younger- you will really make a difference 😍
Thank you so much!
Ahh I thought it was just me 😩 so glad to know there is other stylist like me out there!
Keep doing what you do,you don’t have to be the most over chatty ,high energy youtuber as the others out there. You’re uniquely you
SAAAAAAAAAAM u r my angel i feel like this every day :((( thank you so so so so much for this video , I feel like stuff like this isnt really ever talked about and I am serious so freaking glad there is a video on this thank you sam
Omg!!! I love you already! I love your videos! I’m going to cosmo school soon & I literally relate to you so much!! New subscriber 🙂
I love your videos!Keep going giiiirl!
I'm going to make a list of questions to keep conversations going with anybody+ im starting school next week and I am awkward and have been isolated with covid and am so nervous so definitely going to use these tips! Ty! BTW u look so pretty with ur makeup like this!
Im a introvert and a stylist.. sometimes I find a super bubbly confident client makes me go further into my shell? They make me feel like I’m very mono tone and boring 😂 But then as the same time they keep the conversation going.
I’m definitely a listener rather than a talker..My clients always notice I remember everything they tell me from weeks or sometimes months ago 😌💗
Good video, I'm in cosmetology school right now, first semester. whoop whoop :) I love your eyeshadow girl!
Yass I’m from the Bronx here as well. I got my interview with drybar Thursday this definitely helps!! I’m the same way :) you inspire me
I know exactly how you feel i was super shy when i was younger and ive came out of my shell but i still have that moment when i get shy and awkward from time to time. I'd be scared if when i do go to cosmetology school down the road. Thanks for sharing.
I love your videos soo much ! You’ve come such a long way💕
Thank you!
Yay so glad I found ur channel🤩loveeee your personality!! (Very genuine) I relate to you so much 😭& your advice for new cosmetologist are SO HELPFUL 🙏🏼 I don’t even subscribe to TH-camrs anymore but forsure subscribe to u 👍🏼 looking forward to watching your videos from now on and seeing you grow cuz i know I can see it in you 💪🏼 u go girl !!
Thank you so much! :) I really appreciate that!
thank you so much I'm in school I been struggling with my consultations and communication I'm trying to work on them this was very helpful
THANK YOU SO MUCH THIS IS SO HELPFUL 💞
As an adult I'm so outgoing and into conversation that I can imagine once I'm an actual cosmetologist that I'll be one of those annoying people who never stop talking to their clients 😂
Hahaha but there's a lot of people who LOVE that! We have to also remember that we're not always going to be the best stylist for everyone. Some people may prefer a more outgoing, talkative stylist, while others may like a more quiet person! :)
I’m so lucky that my hair stylist has been my friend since 7th grade, it makes everything so easy!
You’ve really been glowing lately! 😆💓 Love the background, hair, and makeup! 😍😱🔥
It's all the extra highlight and bronzer ;) Hahaha thank you!
Sam Vay Haha you’re welcome! 😆
As a cosmetologist I can agree with the title so much I even search it up gosh my classmates in cosmo is hard to talk too this is such a related thing for me thanks for the tips I wanted to be in cosmetology because of creating but social interactions got me nope
Omg this is me 😫 I’m a try to do some of these tips next time. Lol.
Yes thank god I'm not the only hairdresser like this!!!
As a hairstylistin nyc I am a very social extrovert I love to socialize but sometimes you feeel when people don’t wanna conversation and I respect that, I usually continue the service make sure they’re comfortable and I cut the talk
I always ask how their day is going, and if they have anything else going on today and the first question is a great icebreaker because if you have someone who likes to talk they will lead the conversation but when I ask the second question that is crucial because if they just give me a one word response then I know that they don't want to talk. Even when they don't want to talk that's fine, I just keep the conversation strictly about hair. Ive only been doing hair for a year, but you're exactly right you definitely have to fake it to make it. My personality and hair skills are my money makers, growing up shy too I didn't think I would be good at talking but I've surprised myself because now I feel like its super easy to adapt to what the client needs and wants. You just have to be observant and see what gets them going/talking and roll with that. Of course be careful with iffy topics like religion and politics. And don't forget to smile!! Even when you're doing hair, you don't have to do a full blown smile even a half smile is okay. I have a resting bitch face and just doing a half smile with my shy/not talkative clients does wonders because it makes them a lot more comfortable. I've made it into a game now lol, it's like being on stage and being different characters. Hopefully this helps whoever reads this!!
Yes!! That's how I feel too!
This was helpful ❤
Me too😭
From watching your vlogs I couldn’t tell at all! How do you speak sso much and confident n vlogs😱
Lol I'm the same way im sort of introvert hairdresser for 16yrs... but I usually start a convo saying how are you today with a smile lol. If there not engaging with a convo ...I still smile...anyways and concentrate doing there hair..... :)
You’re hilarious! Plus I really like listening to your channel. I can totally relate to feeling awkward with small talk lol
Thank you!
All those questions you listed are literally my go to everyday questions for my clients in my chair lmao
What I have noticed is that people will usually let you know if they want to talk or not; even, if they don't express it verbally. I like to let people direct the conversation and I'll follow with input.
I’m not a hairdresser. But this was super helpful. I work in customer service. Thanks !
Thank you so much Im a new hairstylist and I'm so shy, it's hard for me to break the shell sometimes with clients
It'll get easier! Just keep working on it! :)
@@styledbysamvay thank you ! I just got a job at a salon and I have been on the floor for a lil over a month and it has been hard for me on top of transitioning but I know it will get better.
I love your videos so much they're so helpful yet your way of explaining things is so entertaining 💕💕👍 Oh and your lashes look soo beautiful 😍
Thank you!
thank you for this! one of the reasons why i’ve been so nervous to get in this field
I don’t feel awkward I just can’t stand small talk at all. It got better for me when I actually built relationships w my repeat clients. We could have genuine convos which I love one on one. I always wrote notes about them as well. Especially their job, if they had kids then seeing that note would jog my memory and it would all come back to me the things we talked about. I would never want to ask someone multiple times if they had kids and things like that. Oh girl 🤦🏻♀️ the same convo all day long I feel you. The Netflix convos are really fun though if you guys are watching the same things. I don’t do hair anymore, I would never socialize or go to any events on the weekends I would miss all kinds of things and people would be upset with me, but I just couldn’t I had nothing left in me. 😘 Love your videos, nope I would have never guessed that about you.
I'm the same way! I hate making small talk and I hate when people try making small talk with me. Genuine conversations are the way to go for sure. Once you find something you have in common with a client, it's so great because you always have something to talk about!
Sam Vay Yess! 😃 My least fav small talk is at the grocery store when they ask me what i’m doing later or for the weekend or comment on what I’m buying. I’m like none of your business I don’t know you. Since when did these intrusive questions become ok? Ohhh and how is your day going so far. 🙄😂 I know I sound like such a negative person, but I’m really not. Just talk to me about something real or not at all and yes that’s why it was so hard for me to do it to other people, but at least we are going to spend some time with them in our chair and not just say it in passing.
Love your channel so so much, I really relate to you and your personality. I love that you are real and not over the top. 🙌🙌😘😘
Great video, I have shocking social anxiety too and it makes it hard doing strangers hair especially. I mean once ya get to know them and feel comfortable it’s not too bad but yeah it can be hard if you have anxiety.
Definitely! Glad you liked the video :)
Sam Vay 😊
im here because i’m going to get my hair dyed at the salon tomorrow and ive never even stepped foot in one before and i need advice on how to be a good client
Thanks for this video
I get this completely. I struggle with talking to people. Some people I know think I don't like them because I don't talk to them. I want to so bad but I have no idea what to say. Working at a theme park I've gotten a lot better with talking to people but no where near where I would love to be. It's hard for me to hold a conversation after just "hey how are you?" And I'll throw in a compliment on something in hopes they'll take the convo from there lol.That's all I got but once again you always have good tips and advice. I'm so glad I've found your videos. Helping me out so much 💙
I had my first day today and this is the first thing I watched after I got home because my coworkers kept telling me it's okay to not know everything and that I'm doubting myself but honestly, I'm not I'm just quiet.
Can you please do a video on how to respond to clients to get them to book. Like if they send an Inquiry of them say they want to book with you but never do. Do you try to pursuade them and “sell yourself” at all or just tell them how to book. My communication skills need some work 😭
I’m normally not shy and quiet but I feel awkward with clients! I’ve never been more quiet in my life then when I’m behind the chair lol
Same! It’s such a weird experience 😅
I'm starting my journey soon as a cosmetologist. I'm 26! Never to "old" to follow your dreams. It can be hard finding an influencer you can relate to that you feel comfortable watching. I love how real and honest you are. This is such a real topic. So many of us have to fake it till we make it lol. I also have a resting bitch face so that doesn't help the situation. It helps to get outside of your head and take on a character role. I'm a natural performer (on stage), but one on one..nuh uh honey. 😅
The resting bitch face is sooo real!!! Hahaha! I catch myself in the mirror sometimes as I'm working and I'm like "WHY DO I LOOK SO MISERABLE?!?!" lol. Meanwhile I'm loving what I'm doing and in such a good mood, but it doesn't look that way from the outside at all! Definitely something I've been trying to work on. Good luck on your journey!!
I’m really considering going into this industry, but I am horrified by the idea of awful clients. I did horribly in retail because my customer service voice is nonexistent, and the idea of ruining someones hair or doing something they don’t like worries me. I really hope I’ll be able to do it, if I’m stuck in foodservice my whole life I’m going to end up 6 feet under by my own hands.
Thank you for this video! so helpful.
I follow you on instagram. your hair pics are STUNNING. do you have any tips for taking the best pictures of your clients hair?
Thank you!! I will do a video on that soon :)
My services come out so much better when I dont talk.
I qualified as a hairdresser just under a year ago and I can’t find the confidence to do it professionally
Omg this is me av a trial for hair stylist in we'll known salon and this what I'm worrying about lol 😅
Me too, sister! 😭 Shy and introverted
im not even a hairstylist or anything, and im just watching this because i enjoy listening to her talk. xD
but also, I relate on the highest level to the beginning what she talking about.
I never met someone who I can relate to this high before. :O
if you agree, should totally comment and tell me. maybe we could be friends??
I’m currently in school and I need to cut a men’s hair as my test so that o can take clients (which I passed) so now I can take clients and I’m scared. Some days I’m can talk and some days I can’t talk and I’m super shy and awkward. Where I live, there are a lot of retirement people and most of them can be intimidating which can be hard for me but I hope to be a great cosmetology and overcome my fear😔I’m also shy are my peers and some joke that I’m too shy and some understand but it can hurt my confidence so I try to think positive each day I go to school
I’m totally an introvert. I have had someone in my family make me feel like a freak because I’m not like everyone else. I do get tired of being social. I don’t like small talk as much as I do an actual conversation that goes beyond “hi how are you.” Cause apparently I can’t be happy being an introvert. I am happy. I’m just different and it’s hard to get an extrovert to understand. Like “you don’t like being around people all the time? What’s wrong with you?”
Omg your highlight on your chest and shoulders is popping!! what brand is it??
Thank you! I think it was Maybelline ? Lol I have so many and just grab them at random sometimes, so I'm not 100% sure. Sorry!
In going to moroccanoil academy I July!
Yeah this is me 100%. I've been doing hair 13 years and it's still not completely natural. I know how to do it and I don't feel super uncomfortable anymore but it takes a lot out of me. I definitely still do the whole asking questions just to fill the silence and don't really listen to the answers sometimes😅 And if I drop a comb or can't find something on my first client, I do that crap all day😂 The struggle is real. I can only imagine how awkward I would be if my job didn't force me to interact with people.
Hahha right??!!
Me.
I’m a eyelash technician and I’m so shy and feel like I can’t keep a conversation going :(
2:31 me asf 😂
As an extrovert I feel so bad that some people can’t just do this on the fly, I’m super good at talking to people. I don’t think anyone would mind if somebody is quiet though, it’s relaxing to not have to be “on” all the time when I’m the customer
Im in school right now and I was washing my mannequin head in the sink and this little old lady walks by and goes “shes dead” and I had no idea what she was talking about and by the time I figured it out I already looked so stupid.
Hahahahhaa I love that
I have started a hair cut without a cape before😂 horrifying
me: watching this as the introvert client to try and prepare for what I might get asked 😅
STORY OF MY FUCKING LIFE
Do you have to rent your space out at your work?
Nope. I'm a commissioned employee. Booth renting actually isn't legal in my state!
I am an Introvert but my dream job is to be a hairdresser. The problem is if you are an introvert in my country the chances to become a hairdresser equal zero.
Lol we are the same
I would skip the kids question unless they bring it up. I say this from a perspective of a person with 3 misscarridges...
What do you after you already ask all these questions and it's still awkward? Lol
I usually find that the client will do most of the talking (if they like talking), so you can usually just let them lead the conversation. If it feels like you're pulling teeth and there's a lot of awkward silences, they probably aren't too outgoing themselves or they're just not in the mood to talk. So from there, just focus on what you're doing and don't worry about saying anything else!
I got fired from 2 salons for being shy and socially awkward.
I definitely could not be a hairstylist, just for the fact I have to be touching someone’s hair and have to talk to them.
I went to beauty school and got my license but quit doing hair... couldn’t deal with how rude and relentless people are when you’re new, shy, and not the best at doing hair yet... I applied at great clips and the manager of the salon interviewed me and I did a haircut on a mannequin and she took me into her office and yelled at me and told me that if she hired me no one would ever come back to that great clips location (mind you I was only 20 at the time and fresh out of beauty school) because my haircut was so awful... I left that place in tears... and my self esteem was shot. No job is worth making you feel like total shit about yourself. I did work at a salon before that and even that was a total nightmare. Haven’t done hair in 6 years now and I completely regret not going to college after I graduated high school.
im so sorry to hear this hun :(
tams c it’s okay, some things aren’t meant for everyone and you live and you learn :) I’m glad you found your passion in life!! 💕
Omg you’re 50% trini ?
Yup!
Sam Vay wow nice mix ! 🇹🇹🇹🇹🇹🇹 . You should do a video on your background .
pp
I’ve been cutting hair for 6 years now and I still struggle 😭🥲