ฝัง
- เผยแพร่เมื่อ 23 ม.ค. 2017
- Our interview Monzo, one of our favourite challenger banks. In this episode, we dive into the details on how they’re creating a truly digital bank. You’ll learn how they’re organised, building technology from the ground up, fostering a culture of trust and learning (fun fact: they all have access to each other’s emails), what makes their design so special, why their community is so engaged, and more.
Our guests:
Jonas Huckestein, Co-Founder and CTO at Monzo @Jonas
Hugo Cornejo, Head of Design at Monzo @hugocornejo
Leah Templeman, Head of Operations at Monzo @leahtemplewoman
This interview was featured on episode 131 of Fintech Insider, don't forget to also check out Episode 130 - Monzo Part 1: How to Build a Bank.
11fs.co.uk/fintech-insider/
Monzo is a prime example how an organization can drag you down. It didn't take long after Tom (Monzo CEO) and some other key staff departed and they had a much better product and more customers :)
I'm liking the bank, need to introduce cash payment though
congrats, great work there!!! great person
Look for Starling! It's a new Fintech company, acting like (or is actually an online-only bank) also with no fees but (big BUT) has FSCS scheme protection (up to £85k)
Shea Lavington wasn't aware. Thank you for sharing! :)
Monzo Bank têm Agências aqui em Londres??
Por favor.
Como obter o meu IBAN e Swhift. Number??
Não temos Agência para reclamações de nada
To be clear...to hold a banking license in the EU and UK you will need
to demonstrate that you comply with primary legislation. you are
reminded that a single root to market over a smart phone does not comply
with Equalities legislation in the UK for blind and visually impaired
people.No license can be granted or would be operable in law if that was
the case. If would have to open a call centre to allow access to blind
people to get compliance approval.
Wonder if this company could hold the Guness Book of records award for a company to hold a banking license in the shortest time in history ?
umm interesting i am not aware of banking regulations so this means monzo will be forced to offer some kind of high street model to enable all people to access the services i see i think their idea is fantastic i am guessing someone bigger will fight for a stake and convert old units from failing banks to monzo because it certainly seems to have a much more modern day user interface i think the standing banks need to seriously consider applying much of this to their banks and consolidating those it systems as it does seem crazy the way banks are run at present
interesting point, but i don't see how opening a call line for blind people would be prohibitively costly for monzo.
I don't see why someone who is visually impaired would want to use an online only bank, but if they did, Monzo does have a customer care centre. Although it is mainly chat driven they also have a phone number (located on the back of the card) where customers can call for assistance.