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Absolutely FANTASTIC instructions. I had to use port forwarding and though I have a different router was able to figure out the settings with the information provided. Thanks so much!!!
Fanstastic - thanks for the feedback. I remember I had to forward a port twice (once through the modem router and then through the standalone router) so perhaps that was already in place.
@@accessrandom Same. I am a relative noob when it comes to networking, but following your instructions just worked in the first go. My router/modem had a setting for double NAT and port-forwarding.
I have a Double NAT Situation but i can not acess my internet provider router... I type ip adress but page not found... I think my internet provider blocked me from router settings... How to gain acess ? I have 2 routers and Double nat error...
HOLY CRAP!!!! This WORKED!! Thank you for such an easy and detailed in lamens terms video to follow. I now have remote access. Plex is funny. Sometimes it works great for months, and then just decides to stop:( But thank you so much again!
Yes, I would like to create one when I have the opportunity (right now I only have a single cable modem). However, I have done this in the past with a previous internet service provider, and from memory, I remember that I needed to route all traffic to/from the modem/router to the standalone router using a bridge. Beyond that, my memory escapes me ☹.
I'm afraid you will need a router. The router is where port forwarding would be performed - the modem just provides a direct connection to the internet.
I used to have a modem-router combination from a previous ISP, but it was quite a while ago. I don't recall the details, but I do remember that I had to create bridge from the modem/router to my own router. Alternatively, you can see if you can disable the router portion of the modem/router to eliminate the double-NAT (this will depend on the router/modem model, as some models may not allow you to disable the router).
I don't understand one thing, what is the difference between remote access and sharing? That with sharing you use another account and are limited in access? Do you even have to have remote access on for sharing with a friend to work?
Remote access is the ability to view/listen to your Plex media from outside your LAN (for example, accessing your Plex through the internet from someone else's home, or through your cell phone's internet, or from a hotel). This can be using your own login information or by sharing with a friend. The remote access does need to work if you want to share with a friend (unless that friend is inside your home).
@@accessrandom I just recently tried both ways of accesing from outside my network but curiously it seems that my friend, or girlfriend in this case, was able to access my server even if the remote access option seemed to not be working when I went to my settings. If this is the case, in order to get into my own server from outside my home, wouldnt it be easier for me to just create a new account and add myself as a friend to share with than having to fiddle with remote access?
In fact i just gave it another try with my phone using data to remote access and its so odd, at first it tells me that my server is offline but i hit retry once or twice and then it works like a charm. Its like its being offline unless i tell it to be online. And my girlfriend using sharing doesnt seem to have any connection issues.
@@gameplayarsenal425 It sounds like you have your Plex Server already set up for remote access (and if you haven't port forwarded anything, it is probably using UPnP in your router). That is why your girlfriend is able to access your server. Many times it will work out-of-the-box like this unless you have a router that doesn't have UPnP.
What you can do is have them create their own Plex account, then share your libraries with them. You would still need to make your Plex server accessible to the internet.
The problem is. My isp gives me 10.x.x.x where my nat is 192.168.x.x, using upnp my plex is available on 10.x.x.x but still it is inaccessible to public
If you still have problem leave the box external ip adres empty in the modem settings. Only typ the server/ pc ip adress and the internal and external ports
Thank you for this video, but unfortunatley it hasn't helped me. I don't have double NAT, followed all this to the letter (plus tried a bunch of other videos and instructions) and still no luck. Are there any common trouble shooting tips that you would suggest? I would really appreciate any suggestions
I'm afraid I didn't have a modem-router to demonstrate. I did have one with my previous ISP though - I remember I had to forward the port of the standalone router to the modem-router's firewall, which was the most important part of the solution. So your public IP (from the modem) would route to the router portion of the modem-router, which in turn would route to the standalone router. Sorry I don't remember the details, but that was the concept at a high-level.
Now it seems that using the app still require a subscription even if you're using your personal server, otherwise the media sharing is limited to only one minute before closing the media player. The only workaround i found is to connect through your public server ip and port to your server and watch it using the browser.
It looks like you can place your Plex Media Server behind a VPN (there are quite a few guides if you google "Plex Server through VPN"). I'll need to explore this topic in another video (in addition to double-NAT configurations).
That will depend on several things: your internet speed (upload, not download) where the server is located, and the bitrate in which the media was encoded. You'll probably want something like 10Mbps up if you want to stream 1080p with high bitrates. Otherwise, Plex will try to transcode down to a low resolution/bitrate.
@@accessrandom My Internet speed is the fastest available in Germany at the moment. 50.000kbit/s upload. But my router is just a simple unbranded one, I got from my provider for free. It supports fast speed, but lacks many advanced features. Such as upnp.
@@guyincognito1597 I see. Yes, 50 Mbps is more than fast enough to handle it. The modem/router shouldn't be a bottleneck unless there is some setting that is throttling the speed for QOS or some other access control. Could your provider be throttling the speed? Would your provider allow you to use your own modem and router?
So why does plex direct access not work for me using upnp? it all shows green in plex but when i watch a movie its not direct, it hits plex relay so its throttled to 360p.
Are you able to connect from the outside? From your description, it sounded like you may have been connecting from inside the network and it wasn't authenticating, but I wasn't sure.
@@accessrandom Yes I can connect from the outside but its not direct, it used plex relay server. However if I use a port test with my external ip + port that upnp is using for plex it shows as open. So its strange that when I use plex from outside it still cant direct connect. I guess ill try manually specifying a port and port forward instead of using upnp and see if that works
@@cianw10 Ah, I see what you mean. I wasn't aware of the relay feature - it looks like it limits the stream to 1 Mbps. Yeah, I'd try the port forward to see if that works. Let me know how it goes...
@@accessrandom Seems that it was working direct, just not on the same network if using the plex web client for some reason. If im off the network or going to plex via ip then I can play direct. Strange!
@@cianw10 That is strange. Do you have other Plex clients (other than the web client) that you can try? I was just browsing some of Plex's forums and found some things to try (but I'm not sure any of these will solve the problem). 1) Try logging out of Plex on the web client and logging back in. 2) Make sure uPnP is completely turned off on the router since you're port forwarding. 3) It's rare, but anti-virus software can interfere with connections. Try turning it off temporarily to see if you can connect. 4) If all else fails, you can always turn on the "Allow Fallback to Insecure Connections" in the Plex Web - General (Advanced) section of the settings. Hopefully, one of these will work...
Can you please try canyouseeme.org to see if you can connect to the machine? You'll need your external IP address and the port that you assigned for forwarding.
Please do a VPN tutorial to acces your Qnap Nas outside your netwok everywhere secure. I have it but it is slow. And people say use your router as a VPN but idk.
I will certainly put it on my list. I have tried this a long, long time ago but i remember I had to use a small program or batch file (can't remember) that pinged plex at regular intervals.
Great instructions. Didn't work though lol. My port is forwarded manually on the router. I'm not in a double nat situation. I've even disabled the firewall temporarily to test. Still doesn't work :(
I sometimes have a laagy experience when using plex remotely. Acess is working great and my home connecrion and my remote connection seem fine too. Rhe server isnt exhausted either
@@accessrandom multiple devices and connections (my smartphone outside the house, friends TV at his house) I have 100 mbit/s upload. maybe me or my friend has an unstable connection, but he has fiber afaik, so idk whats up.
@@thetute59 That's certainly fast enough on both the client and server sides. Are you using QOS on the router by any chance which could throttle your upload speeds? You also may want to play around with the Internet Streaming settings (under Quality), where you can set the resolution and bandwidth of the stream.
What brand and model of router do you use, and what is the brand/model of your modem? I'm wondering if you have a modem/router combination (which would cause a double-NAT situation).
Sorry, I didn't have a modem-router combo to test with in the video, but I have done it in the past with a different ISP provider. I'm afraid I don't remember all of the details, but at a high level, I remember I had to port forward twice: one was the IP address of the router in the modem-router combo to my standalone router, and the second was the machine which had Plex port-forwarded on the standalone router.
This is only one part of the story.. most people have a dynamic IP address everytime you restart the router, which means you cannot connect to your plex then.. I don’t understand why you implied that this is the only requirement..
Thank you. I had actually done this with my previous internet provider who installed a modem/router. I'll need to obtain the same and refresh my memory...
Very professionally made video, thanks. But why do they have to make things so elaborate? They could probably launch a nuclear attack in fewer steps than this. By the time I've finished installing everything Plex needs to function to its full capacity, I'll be so sick of it I'll never use it again. It should (and probably could) be as easy as logging in to your Google account and start using everything that's logged in to that same account.
You're welcome, and thank you. For the most part Plex will work out-of-the-box with default network configurations (with uPnP), but a lot of it is just the nature of setting up a secure network.
@@accessrandom I know, it's the biggest problem of the internet, everything you do has to be 'secure', because criminals are looking to do harm if you don't work with a safety net every single time you start your PC. And even then you're not sure you're safe. It takes away a lot of the joy internet should give people.
Much obliged 🎩 to all my viewers. Like. Share. Subscribe. Enjoy.
Support links
☕ BuyMeACoffee: buymeacoff.ee/accessrandom
🐦 Twitter: twitter.com/accessrand0m
► Subscribe: th-cam.com/users/accessrandom
The production quality in this video is tv worthy. This could be in any companies video tutorial library.
Thank you so much
wow, that was probably the most professionally done video I've seen. You got a subscriber over it and all I came here for was the plex lol
Much obliged 🎩 Happy to have you here. Thanks much 👍
Absolutely FANTASTIC instructions. I had to use port forwarding and though I have a different router was able to figure out the settings with the information provided. Thanks so much!!!
You're welcome - I'm glad you found the video useful 👍
I do have a double NAT situation and this still worked. Thank you.
Fanstastic - thanks for the feedback. I remember I had to forward a port twice (once through the modem router and then through the standalone router) so perhaps that was already in place.
@@accessrandom Same. I am a relative noob when it comes to networking, but following your instructions just worked in the first go. My router/modem had a setting for double NAT and port-forwarding.
I have a Double NAT Situation but i can not acess my internet provider router... I type ip adress but page not found... I think my internet provider blocked me from router settings... How to gain acess ? I have 2 routers and Double nat error...
I tried since weeks without succes, it works fine in 5 minutes with your video, so thanks a lot ! Very professional !
You're welcome, and thank you 🙏.
Thanks, one of the most clear and understandable (all levels) Plex informational videos I've seen.
Thank you kindly. Unfortunately it hasn't gained a large amount of traction but I think it's because there are so many similar tutorials out there...
HOLY CRAP!!!! This WORKED!! Thank you for such an easy and detailed in lamens terms video to follow. I now have remote access. Plex is funny. Sometimes it works great for months, and then just decides to stop:( But thank you so much again!
You're welcome, and thank you for sharing the success story 👍
Thanks, it really helped me. Instructions were clear to a newbie like me.
Thank you! That must have taken quite a while to put together. I really appreciate the extra explanation and information. Thank you!
You're welcome, and thank you 🙏. I'm very glad you found it useful.
So how do I remotely connect with a double NAT setup?
Ah UPnP, a hacker's wet dream xD
Thank you so much mate awesome video
You're welcome, and thank you 🙏
i can now watch my jav collection remotely. thank you😘
Great vid do u still have to upgrade plex to make this work thanks
I wish all tutorials were this easy to follow
Thank you, this tutorial was incredibly helpful.
You're welcome, and thank you 👍
Hey! Will you make a video on how to disable double NAT in order to enable Remote Access on plex ?
Yes, I would like to create one when I have the opportunity (right now I only have a single cable modem). However, I have done this in the past with a previous internet service provider, and from memory, I remember that I needed to route all traffic to/from the modem/router to the standalone router using a bridge. Beyond that, my memory escapes me ☹.
Thanks - Great 👍🏻
Another great tutorial!
Thanks a bunch 👍😀
Great video! :) Thanks for this ma dude
You're welcome, and thank you 🙏.
I don’t have a router only a modem will it work? Tried several times doing port forward but failed. Or do I need to buy a router to work?
I'm afraid you will need a router. The router is where port forwarding would be performed - the modem just provides a direct connection to the internet.
well when i tryed to login it just came up the page where it said that my internet Your Internet access has been blocked sp thanks for nothing.
Just what i needed
You got a good voice video dude. Also at 9:55 "Killer boots man!"
LOL - Never thought anyone would notice, thanks.
Can you help with double NAT ?
I used to have a modem-router combination from a previous ISP, but it was quite a while ago. I don't recall the details, but I do remember that I had to create bridge from the modem/router to my own router. Alternatively, you can see if you can disable the router portion of the modem/router to eliminate the double-NAT (this will depend on the router/modem model, as some models may not allow you to disable the router).
@@accessrandom hi, I did configured the modem router to be bridge only and I still have problems
I don't understand one thing, what is the difference between remote access and sharing? That with sharing you use another account and are limited in access? Do you even have to have remote access on for sharing with a friend to work?
Remote access is the ability to view/listen to your Plex media from outside your LAN (for example, accessing your Plex through the internet from someone else's home, or through your cell phone's internet, or from a hotel). This can be using your own login information or by sharing with a friend. The remote access does need to work if you want to share with a friend (unless that friend is inside your home).
@@accessrandom I just recently tried both ways of accesing from outside my network but curiously it seems that my friend, or girlfriend in this case, was able to access my server even if the remote access option seemed to not be working when I went to my settings. If this is the case, in order to get into my own server from outside my home, wouldnt it be easier for me to just create a new account and add myself as a friend to share with than having to fiddle with remote access?
In fact i just gave it another try with my phone using data to remote access and its so odd, at first it tells me that my server is offline but i hit retry once or twice and then it works like a charm. Its like its being offline unless i tell it to be online. And my girlfriend using sharing doesnt seem to have any connection issues.
@@gameplayarsenal425 It sounds like you have your Plex Server already set up for remote access (and if you haven't port forwarded anything, it is probably using UPnP in your router). That is why your girlfriend is able to access your server. Many times it will work out-of-the-box like this unless you have a router that doesn't have UPnP.
wait, so can you make a public link for anyone without a Plex account to access in some way? Or is this not possible?
Thanks
What you can do is have them create their own Plex account, then share your libraries with them. You would still need to make your Plex server accessible to the internet.
The problem is. My isp gives me 10.x.x.x where my nat is 192.168.x.x, using upnp my plex is available on 10.x.x.x but still it is inaccessible to public
This sounds like a double-NAT situation - I will need to re-visit this topic when I have a chance.
on ubiq USG/switches, unable to CAST/ send plex from any computer to a ROKU, all ports are forwarded on plex/roku to machines networks?
If you still have problem leave the box external ip adres empty in the modem settings. Only typ the server/ pc ip adress and the internal and external ports
Thank you for this video, but unfortunatley it hasn't helped me. I don't have double NAT, followed all this to the letter (plus tried a bunch of other videos and instructions) and still no luck. Are there any common trouble shooting tips that you would suggest? I would really appreciate any suggestions
I'm afraid I didn't have a modem-router to demonstrate. I did have one with my previous ISP though - I remember I had to forward the port of the standalone router to the modem-router's firewall, which was the most important part of the solution. So your public IP (from the modem) would route to the router portion of the modem-router, which in turn would route to the standalone router. Sorry I don't remember the details, but that was the concept at a high-level.
Now it seems that using the app still require a subscription even if you're using your personal server, otherwise the media sharing is limited to only one minute before closing the media player.
The only workaround i found is to connect through your public server ip and port to your server and watch it using the browser.
Does this method work if you are using a proxy service or a VPN?
It looks like you can place your Plex Media Server behind a VPN (there are quite a few guides if you google "Plex Server through VPN"). I'll need to explore this topic in another video (in addition to double-NAT configurations).
I do have remote access to my Plex server, but it is kinda slow and in low resolution. Is it even possible to stream in HD via remote access?
That will depend on several things: your internet speed (upload, not download) where the server is located, and the bitrate in which the media was encoded. You'll probably want something like 10Mbps up if you want to stream 1080p with high bitrates. Otherwise, Plex will try to transcode down to a low resolution/bitrate.
@@accessrandom My Internet speed is the fastest available in Germany at the moment. 50.000kbit/s upload. But my router is just a simple unbranded one, I got from my provider for free. It supports fast speed, but lacks many advanced features. Such as upnp.
@@guyincognito1597 I see. Yes, 50 Mbps is more than fast enough to handle it. The modem/router shouldn't be a bottleneck unless there is some setting that is throttling the speed for QOS or some other access control. Could your provider be throttling the speed? Would your provider allow you to use your own modem and router?
So why does plex direct access not work for me using upnp? it all shows green in plex but when i watch a movie its not direct, it hits plex relay so its throttled to 360p.
Are you able to connect from the outside? From your description, it sounded like you may have been connecting from inside the network and it wasn't authenticating, but I wasn't sure.
@@accessrandom Yes I can connect from the outside but its not direct, it used plex relay server. However if I use a port test with my external ip + port that upnp is using for plex it shows as open. So its strange that when I use plex from outside it still cant direct connect. I guess ill try manually specifying a port and port forward instead of using upnp and see if that works
@@cianw10 Ah, I see what you mean. I wasn't aware of the relay feature - it looks like it limits the stream to 1 Mbps. Yeah, I'd try the port forward to see if that works. Let me know how it goes...
@@accessrandom Seems that it was working direct, just not on the same network if using the plex web client for some reason. If im off the network or going to plex via ip then I can play direct. Strange!
@@cianw10 That is strange. Do you have other Plex clients (other than the web client) that you can try? I was just browsing some of Plex's forums and found some things to try (but I'm not sure any of these will solve the problem). 1) Try logging out of Plex on the web client and logging back in. 2) Make sure uPnP is completely turned off on the router since you're port forwarding. 3) It's rare, but anti-virus software can interfere with connections. Try turning it off temporarily to see if you can connect. 4) If all else fails, you can always turn on the "Allow Fallback to Insecure Connections" in the Plex Web - General (Advanced) section of the settings. Hopefully, one of these will work...
It says plex remote access enabled and all that. But people still cant connect
Can you please try canyouseeme.org to see if you can connect to the machine? You'll need your external IP address and the port that you assigned for forwarding.
Please do a VPN tutorial to acces your Qnap Nas outside your netwok everywhere secure. I have it but it is slow. And people say use your router as a VPN but idk.
I will certainly put it on my list. I have tried this a long, long time ago but i remember I had to use a small program or batch file (can't remember) that pinged plex at regular intervals.
Great instructions. Didn't work though lol.
My port is forwarded manually on the router. I'm not in a double nat situation. I've even disabled the firewall temporarily to test. Still doesn't work :(
Me too, i've tried about 15 different videos and nothing has worked
Best video ive seen yet............. BUT it still does not work for longer than 1 minute at a time for me, it feels hopeless at this point...
Still not work for me whatever i do double nat remot acess. I give up.
I sometimes have a laagy experience when using plex remotely. Acess is working great and my home connecrion and my remote connection seem fine too.
Rhe server isnt exhausted either
Do you know if this is across multiple devices and multiple internet connections? Also - what is your home internet's upload speed?
@@accessrandom multiple devices and connections (my smartphone outside the house, friends TV at his house)
I have 100 mbit/s upload.
maybe me or my friend has an unstable connection, but he has fiber afaik, so idk whats up.
@@thetute59 That's certainly fast enough on both the client and server sides. Are you using QOS on the router by any chance which could throttle your upload speeds?
You also may want to play around with the Internet Streaming settings (under Quality), where you can set the resolution and bandwidth of the stream.
When I set external port to 50000 on plex and router it doesn’t work..
my router has UPnP enabled, but this still doesn't work
What brand and model of router do you use, and what is the brand/model of your modem? I'm wondering if you have a modem/router combination (which would cause a double-NAT situation).
@@accessrandom I have the same Leisure Muffin problem, my modem / router is a huawei model hg8145v5. I hope you can help me
@@accessrandom wait you can still have a double NAT problem with only one modem if it has lan and wifi built in? -______-
getting new isp..
i have de double nat, no one answer :(
Sorry, I didn't have a modem-router combo to test with in the video, but I have done it in the past with a different ISP provider. I'm afraid I don't remember all of the details, but at a high level, I remember I had to port forward twice: one was the IP address of the router in the modem-router combo to my standalone router, and the second was the machine which had Plex port-forwarded on the standalone router.
Doesn't work no matter what I do. I've finally given up on this
This is only one part of the story.. most people have a dynamic IP address everytime you restart the router, which means you cannot connect to your plex then..
I don’t understand why you implied that this is the only requirement..
doesnt work with double-nat
I needed to make some assumptions (at the 0:48 mark) to limit the scope of this video, but I'll need to revisit that topic in a future tutorial.
@@accessrandom it will be much appriciated.. great video.
Thank you. I had actually done this with my previous internet provider who installed a modem/router. I'll need to obtain the same and refresh my memory...
Very professionally made video, thanks. But why do they have to make things so elaborate? They could probably launch a nuclear attack in fewer steps than this. By the time I've finished installing everything Plex needs to function to its full capacity, I'll be so sick of it I'll never use it again. It should (and probably could) be as easy as logging in to your Google account and start using everything that's logged in to that same account.
You're welcome, and thank you. For the most part Plex will work out-of-the-box with default network configurations (with uPnP), but a lot of it is just the nature of setting up a secure network.
@@accessrandom I know, it's the biggest problem of the internet, everything you do has to be 'secure', because criminals are looking to do harm if you don't work with a safety net every single time you start your PC. And even then you're not sure you're safe. It takes away a lot of the joy internet should give people.
Yay me... Doesn't work.... Where's the bloody video I found that helped me last time... smh