Thanks so much for this. I've read a few articles that talk about strategy around whiteboard challenges, but seeing it happen live made a huuuuge difference and really helped me understand what it could actually be like interacting with the interview and what kinds of information they will provide. Thanks!!
right off the bat, I thought of a similar concept of a "template" app where they'd fill in each "step" to track their design process. incorporating a forum/community is an awesome idea or even a quick knowledgebase within the company to reference design thinking basics. great video!! thank you for posting.
I stopped the video and try to find a solution myself using the time left and I ended up with a very similar solution as yours (the 2nd wareframe). That just highlights what you said about the importance of the thinking process, the wareframe and the solution itself is not what they are focusing on, but more on your approach to the problem, the understanding of the users and their pain and the path of how you came to the solutions you are proposing. Awesome video 🔥
This is super helpful!! I feel like I'm always panicked at the start because it feels so ambiguous and because I don't have any research data I'm struggling to empathise with user pain points. This video is super helpful for affirming that you do need a lot of info at the start to make sense of things & it's okay to keep asking for things like a scenario etc which you might have otherwise defined yourself as a designer if you were conducting your every day job and not a whiteboard challenge. I often feel like I'm already supposed know things, and do things so find it hard to ask these things in the session. Thanks again for showing things clearly!
most important part is at the @14:00 mark super helpful i was felt super compelled to draw way sooner I also seen you on tiktok dropping dimes helping the community out!
Thank you for sharing! I love watching the "quick" design process that you did to came up with some "possible" solutions and how detail you were to get understand about the problem from helicopter view in just half to an hour I think to this design challenge. If I were you, I'll be get nervous and feel panic about the timer haha
Thank you! I don't formally use customer journey in my process, it's basically telling what the customer feels in the end-to-end experience of the product. I can do one tho if I can put a fun spin to it!
thanks for sharing. helpful for me since I'm trying to get my first official ux/ui role. right at the start, I felt like the problem was the wrong one to tackle. Maybe a guide that you setup before the meeting. This helps guide the meeting from the beginning, that way you don't have to stop and look at something in the middle of the meeting. it would be like step 1 research etc etc . i would be sweating heavy during this ;p
Great video! Just wanted to know, If the interviewer would usually be so collaborative and provide this level of information. Is it a good idea to ask them about the level of involvement they would be willing to provide before they provide the design prompt?
It really depends. I think larger companies seem to be less collaborative and expect you to lead. They're pretty hands off. They also tend to give you blue sky problems like redesign the ATM machine. Smaller startups are much more collaborative and less formal in my experience.
Found out I'm doing one of these tomorrow on short notice and never done one of these before, excited! I loved your approach and how quick you were to line out all details around the problem. Thanks for this!
@@Designalily Thank you! Well I can say it went really well. It was only a 25m session I did it remotely streaming from my Ipad and they were very keen on what I delivered. I really appreciate you for sharing this and am very grateful 🙏
@@andre.slmartins Woooot!! Let me know if you got that role. That's short but actually really fun in that format (I practiced with designers and we did that timed, quite enjoyable). I'm happy to hear you had fun too. Keep it up!
Hi@@Designalily little update! The feedback I got was super positive and it got me through the next (final) round! Bearning in mind it was for a remote role (and everyone is interviewing remotely lately) they were doing this through a figma board or shared screen. I managed to use my Ipad and stream my "one note" notebook, so they could see me write and sketch my whiteboards, they said it was a fresh approach and were very impressed :). Meanwhile I got an offer from another employer which I ended up accepting, but I will take the knowledge I got from you with me and keep developing it further. Once again, thank you for your video and I'll make sure to continue learning from you :)
@@andre.slmartins Wow congratulations!! What industry will you be working at and will you also be based in the bay? I'm thinking of doing a coffee meetup thing haha. I'm so excited for you! That's amazing, congratulations.
No, I am not. I had a final interview with whiteboarding that was supposed to be done remotely but they paused hiring. I did a video about the habits I'm cultivating: th-cam.com/video/zcbDVRpxn0s/w-d-xo.html I also just uploaded the app critique video!
First thing that popped into my head was something like quizlet but make it UX. So you and others could make a series of notes regarding a project and search topics by keywords?
Very inspiring video! Appreciate that! Just wonder why you didn't dig into persona this time? I watched your other videos, and you started to explore more about personas for your Uber shared ride one.
Thanks Lily. This was very helpful. I loved how you got the solutions from the 'clients' statements itself. Quick question - I have an upcoming interview and was wondering if you can suggest any best practices for white boarding digitally?
UPDATED whiteboard tutorial (collaborative): th-cam.com/video/3lT6l4egGkU/w-d-xo.html Two types of whiteboard challenges (this is collaborative vs blue sky): th-cam.com/video/weEFpWlt1O0/w-d-xo.html How to ace your whiteboard challenge (tutorial): th-cam.com/video/-VPL6YACb0g/w-d-xo.html App critique demo for Tiktok: m.th-cam.com/video/dSn_7iZJ2vk/w-d-xo.html
plot twist: the UX designer is not the user, the people listening to the UX designer in the audience are. This app should help the UX designer personalize their presentation/explanations to a specific audience. Some techniques work good for design people, some work better for devs, some are more suitable for business persons. The UX designer should be able to input the target audience in the app beforehand and the app should suggest what techniques work best for that situation.
@@Designalily my English is not that great I'm sorry.. I was thinking about the audience that the UX Designer has to talk to after coming back from the design thinking workshop. The question was: how to help the UX Designer apply design thinking knowledge in new situations while explaining some principles to other non-designers. So, the app could focus on what kind of non-designers the designer has to talk to and guide the UX designer through their presentation based on that information. But thx for the reply!
@@Designalily thank you! It’s with one of the largest financial institution in America. I can message you via LinkedIn. As far as the challenge, I did personas, journey maps and the lowest fidelity wireframes you’ll ever see in your life. I spent time diving into the journey map and deconstructing the problem and my idea of the ecosystem.
@@ericamburroughs Wow that's amazing! Congrats. Yes, please message me on lnkedin. Not surprised about the journey/personas. Large financial institutions are more traditional UX in thinking (my exp. working in fintech).
Hi, I tried your link to book a whiteboarding session, but got couldn't figure out where to do it. Also, the link took me to a page which was very confusing and didn't feel authentic. Could you share the link again.
so she wants a UX designer to make an app that tells other UX designers how to remember UX and design thinking? It kind of seems like they need to just hire a full time designer who knows what they're doing.
It's a whiteboard challenge - these can be conceptual products. They're more interested in the approach. It's a bit like when Google ask zany questions - they don't care about the answer so much as the journey to it.
Problem statment was that. UX designers freezes during some execution steps, like prototyping or something. During Session you won't be able to see videos. The wireframe you proposed is not solving the primary problem of freezing during session.
Hey! Love this video! I had a quick question about going into the ux design industry, do you have to be good at art/drawing? I don't go beyond a stick figure lol
Omg the person who was giving you the problem talks tooooo much. Lady just answer the question asked, you don't need to overshare everything, kudos to you for gaining clarity through your questions.
I've gotten similar, but not this question exactly. I go over an example that people have gotten in this article (medium.com/@designalily/how-to-ace-your-whiteboard-challenge-6757793300ea) and my other video in channel
I think the problem you wrote is not a real 'Problem statement". It's a brief statement or Nearly Solution right?. Maybe u should write it like "People's hard to learn Design Thinking Process". or maybe 'Design thinking is overwhelming to the user'. and we have thought like this "Why is it hard to the user?" 'Why overwhelming to the user?" yada yada yada then we can research, get some finding and insight from the users. and we can collect our assumption in the team. yada yadayadayada. In my cases, I rarely discuss a solution to the audience in the workshop session, And I told to them to not thinking about the solution. We should understand the users, Product, what can we serve, so much at the first time. We should 'Emphatizing' those so deeply. Our goals as a designer is "Finding the right solution to the right problem, We fail more often if we solve the wrong problem than because we solve the get the wrong solution to the right problem". I really appreciate your videos, because I still learn Design thinking too. I'm talking like this, as a feedback designer to a designer :). Avoid confusion with to the Viewers. and avoiding biases undstanding.
It varies. I've encountered the kind that give you briefs, to very collaborative (which this one is), to somewhat collaborative (more common), and lastly the kind that expect you to lead with little information (also common). Depends on company and interviewer.
If I am not wrong this video start with some different problem statement .........end at something else....in this way product will be destroyed right !
Probably an unpopular opinion, but this stuff makes me strongly dislike UX design bureaucracy. I feel like the problem is ridiculously vague and questionable at best, why does it have to be an app? An app may not be the right tool at all.. You don't need an app for frickin' everything for crying out loud. Maybe it's a video or an article about how to keep going and since it's work related mobile app is probably the least useful solution, it probably should be on a computer not your phone. Seems like this whiteboard challenge is designed to stress you out solving stupid problems with predetermined way of solving it (an app).
I think you are missing the point of this challenge. Nobody can complete a design process in 20-40 min let alone to come up with a good design solution. The whole point is to put you in a time-sensitive and collaborative environment so the interviewers can peek into your communication, collaboration, organization, and design thinking abilities during the interview process. Not everything need to be an APP, but we can assume that an APP is the way to go here so we can put some constraints to the challenge and move forward in the process, showing them your abilities, instead of stuck with details that are unrelated to the interview process. That to be said, there are cases where interviewees told interviewers that the prompts weren’t the way to go and change the prompts. If that’s what you want to showcase, always feel free to do so.
Get my free design interview prep book! 📖
www.designalily.com/prepped
Thank you for sharing this. I got a job because of your video :)
That's awesome! Care to share a quick story? Congrats!! Especially during these times.
This was so helpful! My anxiety went sooo down seeing a live example. Thank you
Using this to prep for my Amazon interview
Great details, those steps are important.
Gonna keep asking questions.
Gonna get interview for this later.
Thank you for this! Haven't see previously a whiteboard problem on TH-cam. Made things so much clear about how to approach these problems.
Thank you! I decided to show my process bc of lack of demonstrations (for product designers) online.
Thanks so much for this. I've read a few articles that talk about strategy around whiteboard challenges, but seeing it happen live made a huuuuge difference and really helped me understand what it could actually be like interacting with the interview and what kinds of information they will provide. Thanks!!
right off the bat, I thought of a similar concept of a "template" app where they'd fill in each "step" to track their design process. incorporating a forum/community is an awesome idea or even a quick knowledgebase within the company to reference design thinking basics. great video!! thank you for posting.
Oooh that could work too. Thank you for watching :) I will do more of real life whiteboard in the future (when I get my hands on one again)
I stopped the video and try to find a solution myself using the time left and I ended up with a very similar solution as yours (the 2nd wareframe). That just highlights what you said about the importance of the thinking process, the wareframe and the solution itself is not what they are focusing on, but more on your approach to the problem, the understanding of the users and their pain and the path of how you came to the solutions you are proposing.
Awesome video 🔥
Wow that's awesome. That's impressive you were able to get to a similar solution without anyone helping you!
Good ol' days when you had to sit or stretch to reach the board XD, and yes that's a smol white board.
This is super helpful!! I feel like I'm always panicked at the start because it feels so ambiguous and because I don't have any research data I'm struggling to empathise with user pain points.
This video is super helpful for affirming that you do need a lot of info at the start to make sense of things & it's okay to keep asking for things like a scenario etc which you might have otherwise defined yourself as a designer if you were conducting your every day job and not a whiteboard challenge. I often feel like I'm already supposed know things, and do things so find it hard to ask these things in the session.
Thanks again for showing things clearly!
Thanks a lot :)
Video no #1 for me on this channel
This great! Thanks for sharing. Please share more whiteboard challenges
most important part is at the @14:00 mark super helpful i was felt super compelled to draw way sooner
I also seen you on tiktok dropping dimes helping the community out!
Thank you for the support G, just sharing my passion for design with my favorite people
Thank you for sharing!
I love watching the "quick" design process that you did to came up with some "possible" solutions and how detail you were to get understand about the problem from helicopter view in just half to an hour I think to this design challenge. If I were you, I'll be get nervous and feel panic about the timer haha
Thank you! I did a longer tutorial breakdown, but people seem to like this format best (show over tell). Much easier edit too haha
Thank you for sharing!!!
Im came back to say that I got the job and Im very thankful for your video!!! Was making all the difference ❤🎉
Congratulations!
This is super helpful! Thanks for sharing the white board challenge.Please upload more :)
Hey i love your videos! You are a very good teacher and i love how your videos are practical please can you do one on how to do a customer journey
Thank you! I don't formally use customer journey in my process, it's basically telling what the customer feels in the end-to-end experience of the product. I can do one tho if I can put a fun spin to it!
This was so cool! Thank you so much for posting this! Really insightful as to what some interviews would look like
Wow! this is great! Thank you for share this type of content.
Thank you so much, this is motivating to do more :)
this is so helpful, i sketched and followed along with you in my notebook
Great way to learn!
Thanks so much for sharing!
Thanks for watching! :)
this video is awesome!!
thanks for sharing. helpful for me since I'm trying to get my first official ux/ui role. right at the start, I felt like the problem was the wrong one to tackle. Maybe a guide that you setup before the meeting. This helps guide the meeting from the beginning, that way you don't have to stop and look at something in the middle of the meeting. it would be like step 1 research etc etc . i would be sweating heavy during this ;p
Very well done! Great job and thanks for sharing!
Thank you so much!
Great video! Just wanted to know, If the interviewer would usually be so collaborative and provide this level of information. Is it a good idea to ask them about the level of involvement they would be willing to provide before they provide the design prompt?
It really depends. I think larger companies seem to be less collaborative and expect you to lead. They're pretty hands off. They also tend to give you blue sky problems like redesign the ATM machine. Smaller startups are much more collaborative and less formal in my experience.
This is sooooo clear and soooo good, it helped me a lot in preparing for my upcoming interview!!! thank you!
Did you get the job?
@@veroka7851 I actually did!!!!
Found out I'm doing one of these tomorrow on short notice and never done one of these before, excited! I loved your approach and how quick you were to line out all details around the problem. Thanks for this!
Let me know how it goes. I always love hearing the outcome from my content :)
@@Designalily Thank you! Well I can say it went really well. It was only a 25m session I did it remotely streaming from my Ipad and they were very keen on what I delivered. I really appreciate you for sharing this and am very grateful 🙏
@@andre.slmartins Woooot!! Let me know if you got that role. That's short but actually really fun in that format (I practiced with designers and we did that timed, quite enjoyable). I'm happy to hear you had fun too. Keep it up!
Hi@@Designalily little update! The feedback I got was super positive and it got me through the next (final) round! Bearning in mind it was for a remote role (and everyone is interviewing remotely lately) they were doing this through a figma board or shared screen. I managed to use my Ipad and stream my "one note" notebook, so they could see me write and sketch my whiteboards, they said it was a fresh approach and were very impressed :).
Meanwhile I got an offer from another employer which I ended up accepting, but I will take the knowledge I got from you with me and keep developing it further. Once again, thank you for your video and I'll make sure to continue learning from you :)
@@andre.slmartins Wow congratulations!! What industry will you be working at and will you also be based in the bay? I'm thinking of doing a coffee meetup thing haha. I'm so excited for you! That's amazing, congratulations.
Very helpful video. Thanks a ton for sharing this. :)
I have an upcoming interview, this was so helpful. Thank you so much! Keep up the great content!
You're welcome :)
Hi! I'm getting ready for an interview coming up pretty soon and this is really useful
How’d it go?
Great content Lily, thanks for sharing. Have you done any whiteboard challenge during the lockdown? How was it, what did you use?
No, I am not. I had a final interview with whiteboarding that was supposed to be done remotely but they paused hiring. I did a video about the habits I'm cultivating: th-cam.com/video/zcbDVRpxn0s/w-d-xo.html
I also just uploaded the app critique video!
amazing content, thank you!
you're welcome :)
Appreciate it, Lily!
Thank you, Ken :)
Great content! Thank you for sharing this. I'm a new subscriber.
This is super informative. I really appreciate it! Subbed :)
Thank you!
This is so helpful!
Thank you!
This reminds me of how I do creative briefs with clients. Very cool thanks for sharing! Is this common for UI/UX design interviews ?
Not really, I just run my own designalily.com because I love design :)
@@Designalily how are design interviews ?? Are they comlicated or stressful lol ?!!
First thing that popped into my head was something like quizlet but make it UX. So you and others could make a series of notes regarding a project and search topics by keywords?
Yep! Good solution too. As long as you work through it and get what the client needs :)
Very inspiring video! Appreciate that! Just wonder why you didn't dig into persona this time? I watched your other videos, and you started to explore more about personas for your Uber shared ride one.
personas are kind of a thing in the past, most is made up
Thanks Lily. This was very helpful. I loved how you got the solutions from the 'clients' statements itself. Quick question - I have an upcoming interview and was wondering if you can suggest any best practices for white boarding digitally?
Yes! I did a video on how to do whiteboarding, I'd recommend checking that out. I basically just lay out what I do.
UPDATED whiteboard tutorial (collaborative): th-cam.com/video/3lT6l4egGkU/w-d-xo.html
Two types of whiteboard challenges (this is collaborative vs blue sky): th-cam.com/video/weEFpWlt1O0/w-d-xo.html
How to ace your whiteboard challenge (tutorial): th-cam.com/video/-VPL6YACb0g/w-d-xo.html
App critique demo for Tiktok: m.th-cam.com/video/dSn_7iZJ2vk/w-d-xo.html
This was pretty trippy in headphones (in a good way). Did you use multiple microphones? It sounded like you actually moved around me.
no I just used my phone! but maybe echo-y room
plot twist: the UX designer is not the user, the people listening to the UX designer in the audience are. This app should help the UX designer personalize their presentation/explanations to a specific audience. Some techniques work good for design people, some work better for devs, some are more suitable for business persons. The UX designer should be able to input the target audience in the app beforehand and the app should suggest what techniques work best for that situation.
Good feedback! This was done to demo an interview setting, where there is no audience.
@@Designalily my English is not that great I'm sorry.. I was thinking about the audience that the UX Designer has to talk to after coming back from the design thinking workshop. The question was: how to help the UX Designer apply design thinking knowledge in new situations while explaining some principles to other non-designers. So, the app could focus on what kind of non-designers the designer has to talk to and guide the UX designer through their presentation based on that information. But thx for the reply!
Wow.
Thanks a bunch!! Please wish me for my upcoming interview.
good luck!!
Oh boy, I have a big design challenge coming up. I’ve had macro and micro design challenges. The micro ones are extremely challenging.
Agreed, the micro design challenges are them looking for a very specific solution, often times they already have something in mind.
@@Designalily Thank you again! Your advice helped me get the job!
@@ericamburroughs OMG Congratulations! Mind sharing where at and how you tackled your challenge?
@@Designalily thank you! It’s with one of the largest financial institution in America. I can message you via LinkedIn. As far as the challenge, I did personas, journey maps and the lowest fidelity wireframes you’ll ever see in your life. I spent time diving into the journey map and deconstructing the problem and my idea of the ecosystem.
@@ericamburroughs Wow that's amazing! Congrats. Yes, please message me on lnkedin. Not surprised about the journey/personas. Large financial institutions are more traditional UX in thinking (my exp. working in fintech).
Thanks for this yet it’s hard to hear you & read the board alongside it. I appreciate the whiteboard challenge though. 🙏
Hi, I tried your link to book a whiteboarding session, but got couldn't figure out where to do it. Also, the link took me to a page which was very confusing and didn't feel authentic. Could you share the link again.
sure! it's calendly.com/designalily
so she wants a UX designer to make an app that tells other UX designers how to remember UX and design thinking? It kind of seems like they need to just hire a full time designer who knows what they're doing.
Yeah, agreed...
Or one who knows how to use Google + read books/materials
It's a whiteboard challenge - these can be conceptual products. They're more interested in the approach. It's a bit like when Google ask zany questions - they don't care about the answer so much as the journey to it.
It's an exercise. Just a prompt, not an actual product.
😂😂
Problem statment was that. UX designers freezes during some execution steps, like prototyping or something. During Session you won't be able to see videos. The wireframe you proposed is not solving the primary problem of freezing during session.
Hey! Love this video! I had a quick question about going into the ux design industry, do you have to be good at art/drawing? I don't go beyond a stick figure lol
Not but drawing wireframes is a good way to show things
@@Designalily thanks! Yes I can def draw wireframes and have done so for past projects, but do I need more artistic ability than that for the future?
@@jainalihira3580 Generally no, but it depends on how you want to grow :) if you want to take on illustration work in your design it may come useful
You seem so intelligent 🙈
Thank u
Omg the person who was giving you the problem talks tooooo much. Lady just answer the question asked, you don't need to overshare everything, kudos to you for gaining clarity through your questions.
Seems like they've already prescribed a solution from the beginning?
Hmmm how?
In the problem statement it says "build an app to teach how to use design thinking."
@@juancastrence8638 Yes, the problem they gave was to build this app. But how is it going to teach design thinking?
@@Designalily Ah ok, I took that as 1 solution, the goal being to teach design thinking to non designers.
Good video
Same question you would get during an interview?
I've gotten similar, but not this question exactly. I go over an example that people have gotten in this article (medium.com/@designalily/how-to-ace-your-whiteboard-challenge-6757793300ea) and my other video in channel
I think the problem you wrote is not a real 'Problem statement". It's a brief statement or Nearly Solution right?. Maybe u should write it like "People's hard to learn Design Thinking Process". or maybe 'Design thinking is overwhelming to the user'. and we have thought like this "Why is it hard to the user?" 'Why overwhelming to the user?" yada yada yada then we can research, get some finding and insight from the users. and we can collect our assumption in the team. yada yadayadayada.
In my cases, I rarely discuss a solution to the audience in the workshop session, And I told to them to not thinking about the solution.
We should understand the users, Product, what can we serve, so much at the first time. We should 'Emphatizing' those so deeply.
Our goals as a designer is
"Finding the right solution to the right problem,
We fail more often if we solve the wrong problem
than because we solve the get the wrong solution to the right problem".
I really appreciate your videos, because I still learn Design thinking too.
I'm talking like this, as a feedback designer to a designer :). Avoid confusion with to the Viewers. and avoiding biases undstanding.
I wonder if the interviewer would give lots of context before I ask them in the actual interview?
It varies. I've encountered the kind that give you briefs, to very collaborative (which this one is), to somewhat collaborative (more common), and lastly the kind that expect you to lead with little information (also common). Depends on company and interviewer.
@@Designalily Thanks for the answer!
For some reason this reminds me of Facebook...
TikTok: Keikishields
The writer sounds like Gigi Hadid
If I am not wrong this video start with some different problem statement .........end at something else....in this way product will be destroyed right !
Probably an unpopular opinion, but this stuff makes me strongly dislike UX design bureaucracy. I feel like the problem is ridiculously vague and questionable at best, why does it have to be an app? An app may not be the right tool at all.. You don't need an app for frickin' everything for crying out loud. Maybe it's a video or an article about how to keep going and since it's work related mobile app is probably the least useful solution, it probably should be on a computer not your phone. Seems like this whiteboard challenge is designed to stress you out solving stupid problems with predetermined way of solving it (an app).
I think you are missing the point of this challenge. Nobody can complete a design process in 20-40 min let alone to come up with a good design solution. The whole point is to put you in a time-sensitive and collaborative environment so the interviewers can peek into your communication, collaboration, organization, and design thinking abilities during the interview process. Not everything need to be an APP, but we can assume that an APP is the way to go here so we can put some constraints to the challenge and move forward in the process, showing them your abilities, instead of stuck with details that are unrelated to the interview process.
That to be said, there are cases where interviewees told interviewers that the prompts weren’t the way to go and change the prompts. If that’s what you want to showcase, always feel free to do so.
The writing on the white board as she was talking really stressed me out. Would be so much faster to type to keep up with her words, lol.
lol I like typing better too. this was before the pandemic, when interviews made you do them on the wb!
Wow english speaking is so fast 🥲