Top 20 Must-Know Call Center Terms for Newbies in the BPO Industry | Metacom Careers
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- เผยแพร่เมื่อ 26 ส.ค. 2024
- Are you new to Call Center Industry? Then, you've come to the right place. In this video, we'll be breaking down the top 20 must-know call center terms that every newbie should know.
Are you interested in becoming a part of the BPO world? Metacom is waiting for you, just click the link below to apply!
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We are hiring for all of these accounts / lines of businesses in the Philippines:
- Call Captioning Account (Baguio City)
- Home Security Account (Baguio City)
- Educational Loans Account (Baguio City)
- Radio Streaming Account (North EDSA)
- Telco Account (North EDSA)
- Healthcare Account (Alabang)
- Insurance Account (Alabang)
- Back Office Brokerage Account (Alabang)
- Airline Reservations Account (Eastwood)
- Outbound Sales Account (Eastwood)
- Fraud Account (Tiendesitas)
- Travel Account (Tiendesitas)
- Telco Account (Tiendesitas)
- Financial Account (Tiendesitas)
- Telco Account (Antipolo)
- Language Account (Antipolo)
- Cable Satellite Account (Antipolo)
- Student Loans (Ortigas)
- Online Food Delivery Account (Ortigas)
- Financial Account (Ortigas)
- Telco Account (Mandaluyong)
- Financial Account (Makati)
- Corporate Travel Account (Makati)
- Call Captioning Account (Makati)
- Telco Account(McKinley Hill)
- Financial Banking (Pasay)
- Telco Account (Pasay)
- Telecommunications Account (Cavite)
- Travel Account (Bacolod)
- Travel and Hotel Account (Bacolod)
- Travel Account (Cebu City)
- Corporate Travel Account (Cebu City)
- Banking Account (Cebu City)
- Telco Account (Cebu City)
- Healthcare Account ( Cebu City)
- Global Home Security Account (Cebu City)
- Tech and CSR Account (Davao)
- Billing Account (Alabang)
- Technical Support Account (Ortigas)
Basic qualifications require candidates to have the following:
1. Candidate must be at least 18 years of age
2. Must have at least a High School Diploma
3. Basic computer navigation skills
4. Candidate must have good English communication skills
Interested applicants may fill out our online application here:
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Are you interested in becoming a part of the BPO world? Metacom is waiting for you, just click the link below to apply!
bit.ly/metacom-youtube
Don't you have any branch around Bicol po na pwedeng applayan? Like Legazpi or Naga?
Wala pong nakalagay na Bs criminology sa option ng college course😢😢
Iba na pp ang training today.. Blended approach na po sila.. Kame nga 2nd week pa lang sa training, nakareceive na kame ng actual call from customer
Some BPO companies still provide training for their new employees over a period of 2 to 3 months.
Yung no.9 which is huddle. parang dyan din nangyayari yung nagkaka developan ang TL at agent 🤭🤭
Watching for more information.Starting in Monday 🎉
Ako technic ko bago mag acw tatapusin ko talaga ticket ko 2 hold pwede na ako tapos na ticket pinipilit ko talaga sa concern namain habang kausap si client nag take notes na ako para may documentation na ako pag titicket kuna after call okay na ako
ang linaw ng explanations . .
Eto ang hinahanap ko grabe naliwanagan ako nang sobra❤
Pina follow ko to na channel dahil kay Kuya reneboy... Thank u sa tips 😊
thank you for this... as i plan to shift career, i think i need this.
Ask ko lang during training ba paid na??
I'm planning to apply, I don't have experience on BPO and if you have a partners BPO company that can be appointed near Alabang Northgate.
Soon sir I will apply after buying pc😊😊
8 over 10
hi po meron po work from home po
Mababait naman customer. May issue lang talaga sila. Remember lang na hinde sila galit sayo. Dun sa service sila bad trip so ayusin mo then acknowledge them .. bwaaalaaaah May Promoter kna.
Bakit parang bagay kayong dalawa😁
hello i send my Cv or resume on your link that provided on this Video . 😊
Pano po pag na wrong spell pangalan ni customer na naipasa?
Hai mam I am Beverly Ramos I am High school graduate and welling to learned for the job
Willing*
hi po pano mag training with you guys
3
Planning to apply po kaso wla ako experience.
Applicants with no prior BPO experience are welcome here at Metacom. To apply, you may fill out our online application here:
tinyurl.com/52epbn85
Lets go lets goo🎉 happy halloween mga ka industry
Happy Halloween 👻
Where are you located?
kasama po ba yan sa tinuturo sa training? or dapat alam mo na before entering sa BPO?
Yes, it's still included in the training period.
ok lang po mag apply 47 years old?
Yes, you can still apply just click this link to proceed bit.ly/metacom-youtube
❤❤❤
I'm scared to apply cuz i failed before huhu
Just keep on practicing and you'll get there ❤
Failure is not the reason for u to stop, but think of it that the company who rejected you is not the best company for u yet. Always look on a positive side in every rejections. Take note of the reasons why they fail u, then improve yourself on that part. Watch more BPO/Call Center vlog related for u to learn more. 😊😊😊
I've been in BPO industry for 2 months now, I was the lowest calls before, but I didn't give up, I can proudly say now that I am now belong to those top callers in our team and I was awarded last October as one of the top agent. Keep on believe and keep on encouraging yourself. 😊
@@UnicaHija13 Thank you so much for your kind words ❤
Ako din nag failed before sa mismong training na for a month,after 4 years nag apply nag failed ulit,Yung Isang call center company nagkulang Ako 1 point lang sa assestment kaya di nakapasa,ngayon binabawal nako mag apply pang gabi ng mga magulang ko for some reason
All BPOs are call centers. Philippino logic. Lol.