I love that you keep reinforcing the fact that it should be the do'ers and not the managers who write up the SOPs. We are starting more cross training since I have somebody going to England for a month and this is perfect timing.
Creating your recipe for the Standard Operating Procedure: 1. SOPS are not optional. Make it a focus for all! 2. SOPS are unknown. 3. SOPs are not helpful. Remember to include the "doers". 4. SOPs are not trusted. Update accordingly. 5. SOPs are not memorized. Make a Sanity Checklist.
Overall love this video, one thing I will say is that video SOPs work extremely well in my organization. We don't make 30 minute SOPs. We make them extremely bite sized 1-3 minutes that way updating them is simple when we do make changes. Love the videos Layla!
this is just timely. My boss and I were discussing last night how to oblige team members to follow SOPs. Simple tasks like creating task folders in Dropbox or turning on the time tracker for a subtask are ignored by the team. It's so frustrating that I have to remind them almost every day to please do this or add a comment/status update on ClickUP for the next shift to continue with the task...
Same here. It's so frustrating and time consuming. At some point I am writing the comments in tasks for my colleagues because they just don't bother doing it. At the end of the week I have the feeling I did mostly the job of my colleagues. Did I mention it's frustrating? 😂
I recently joined as a Process Driven member and I’m learning so much and going through the steps. Also, as I am working on production in my custom framing work shop, I’ve been listening to your TH-cam videos. I find that some of the ideas and structure of ClickUp is starting to make more sense as I hear the content of your videos. Thanks for simplifying what once felt too overwhelming for me to tackle as a small business with no prior leadership experience.
#3 is a bit challenging when you are a newer business and your workers are still going through training and don’t know what the correct way of doing it is. As is my current struggle.
Great advice as always Layla! I think the Comment feature on my SOPs (most of them are just Docs in ClickUp, I like how clean the page is) could be a quick way to encourage team ownership, great suggestion. Also, I had to rewatch your drooling mime a few times, it was awesome.🤣
Want to work with me to get your SOPs updated (or created for the first time)? 1 - Join my next live SOP workshop: processdriven.co/services/sop 2 - Unlock 109 SOP examples: processdriven.co/sop
I sometimes wonder whether I, being a VERY linear person, might find SOPs more useful than the more 'free spirited' members of my small team. I see this as a left-brain (me) versus right-brain (others I won't name!) issue.
I love that you keep reinforcing the fact that it should be the do'ers and not the managers who write up the SOPs. We are starting more cross training since I have somebody going to England for a month and this is perfect timing.
So glad this helped! :)
Creating your recipe for the Standard Operating Procedure:
1. SOPS are not optional. Make it a focus for all!
2. SOPS are unknown.
3. SOPs are not helpful. Remember to include the "doers".
4. SOPs are not trusted. Update accordingly.
5. SOPs are not memorized.
Make a Sanity Checklist.
I'm glad this was helpful! ☺️
Overall love this video, one thing I will say is that video SOPs work extremely well in my organization. We don't make 30 minute SOPs. We make them extremely bite sized 1-3 minutes that way updating them is simple when we do make changes. Love the videos Layla!
Love that Joshua! Such a great point!
this is just timely. My boss and I were discussing last night how to oblige team members to follow SOPs. Simple tasks like creating task folders in Dropbox or turning on the time tracker for a subtask are ignored by the team. It's so frustrating that I have to remind them almost every day to please do this or add a comment/status update on ClickUP for the next shift to continue with the task...
Same here. It's so frustrating and time consuming. At some point I am writing the comments in tasks for my colleagues because they just don't bother doing it. At the end of the week I have the feeling I did mostly the job of my colleagues. Did I mention it's frustrating? 😂
I completely understand this frustration! Hopefully this video helps!
I recently joined as a Process Driven member and I’m learning so much and going through the steps. Also, as I am working on production in my custom framing work shop, I’ve been listening to your TH-cam videos. I find that some of the ideas and structure of ClickUp is starting to make more sense as I hear the content of your videos. Thanks for simplifying what once felt too overwhelming for me to tackle as a small business with no prior leadership experience.
Hey Brenda! We're so glad to have you in the ProcessDriven Membership -- I'm so glad the content is helpful!
I am in charge of developing SOPS for my department. Thank you for videos. You have a great, interesting way of presenting the information.
You can do it!
Great to See you back on Screen Boss. I know you have been busy so I appreciate you taking the time out from your busy life :-)
Thank you! I appreciate your support! 😊
#3 is a bit challenging when you are a newer business and your workers are still going through training and don’t know what the correct way of doing it is. As is my current struggle.
Great advice as always Layla! I think the Comment feature on my SOPs (most of them are just Docs in ClickUp, I like how clean the page is) could be a quick way to encourage team ownership, great suggestion. Also, I had to rewatch your drooling mime a few times, it was awesome.🤣
Oh I love this so much! Thank you for sharing! And I'm glad you liked it 🤣
Want to work with me to get your SOPs updated (or created for the first time)?
1 - Join my next live SOP workshop: processdriven.co/services/sop
2 - Unlock 109 SOP examples: processdriven.co/sop
As always Layla: A very much appreciated video. Thank you so much for sharing. Nicely done.
Glad you enjoyed it! 😊
Thanks for your videos! Love them❤
Glad you like them!
awessome video ! you are great layla
You are the best! Thank you!
Love your style of communication. Agree 100%!
Thank you! 😆
Awesome vídeo Layla, as always!!!
Thank you!! 😁
This is helpful! I love your content 💗
Hey Michaella! I'm so glad it was helpful!
Great video Layla.
Thank you!!
Thanks
I sometimes wonder whether I, being a VERY linear person, might find SOPs more useful than the more 'free spirited' members of my small team. I see this as a left-brain (me) versus right-brain (others I won't name!) issue.
Great point! I think our goal is often to just find the way to make that same resource/tool helpful to as many "styles" of workers as possible!
Nice work Layla
🙏 Hope it's helpful!