How To Setup The Any Bridge For PhocosLink Cloud
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- เผยแพร่เมื่อ 21 ต.ค. 2024
- ATTENTION: The Any-Bridge AB-PLC hardware has been updated. The newest version is now the AB-PLC-CAN. Please see the following link for more details: www.phocos.com...
Learn more about the PhocosLink Cloud here: www.phocos.com...
Learn more about the Any-Bridge here: www.phocos.com...
For sales questions: www.phocos.com...
For technical questions: www.phocos.com...
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Like victron VRM, where only the installer has the logins to a particular account and he's able to remotely monitor all the systems he has commissioned on that page and if necessary utter changes to some settings, Does Phocos have something like the victron VRM
?
Thank you for reaching out, Installers can be set up with a PhocosLink Cloud account which will give them access to data for their installed sites. End customers also have access to this page to view their system performance. Phocos is working actively to enable settings changes from the PhocosLink platform, available by the end of this year.
Am a technician in South Sudan, one of my customers bought the phocos any grid PSW-H 5kw and really nice, we request at least if you could adjust your business and establish a company show room in juba South Sudan we are ready to cooperate with you
Thank you for reaching out! We are excited about your interest in Phocos. If you can reach out to one of our sales teams through our "Contact Us" page on our website you can get into direct contact with the team.
Thank you
Welcome!
Please make an updated version for newer android (14). I can't install this beacuse it states it was made with older android version.
Thank you for your comment we have passed this along to our tech support
How long do u have to wait to receive the email after submitting your wifi credentials
Thank you for reaching out! according to our tech team the email should come very quickly, within minutes. If it isn't received you should check your spam and maybe resubmit. You can also try the reset password option from the manual.
Is the ssid the wifi network name?
Yes the SSID is the Wifi network name.
at video you dont say anything about how to connect phone to the any-bridge. my app cant find any-bridge.
Hello, in the video, at 2:40, Alessio Alario hands the presentation over to Mohamed Khairy to explain how to connect your phone or mobile device to the Any-Bridge device via the PhocosLink Bluetooth application to complete the account registration process and connect the Any-Bridge device to your local internet access point. Once this has been completed on the Bluetooth app, you will be able to login and access the PhocosLink cloud portal via your web browser. For further assistance, please contact tech.emea@phocos.com
Would be nice if I could access the portal on the Phocos Link mobile app rather than logging in on a web browser all the time. Is this option available?
Hello, we are working on integrating some features from the PhocosLink Cloud in the PhocosLink Mobile App in the next months, thank you in advance for your patience.
@@phocos-global thanks for your response. It would also be great if there was a client platform and a separate INSTALLER platform for the Phocos link cloud. The way it's setup currently makes client see all my other installations.
@@ronaldfombe8195 Thank you for your suggestion, we’ll bring this idea to our development team.
@@ronaldfombe8195 We got feedback from our team. Here is what they said: Having a multi-tenant approach where installers can have access to multiple solar installations but not the other way around is on the roadmap for the PhocosLink Cloud. In the meantime, we would be happy to implement this functionality for your specific customers at no extra charge much sooner. For this, please contact our support team for further details (www.phocos.com/contact/#contactech).
Leider wird unser ab-plc nicht gefunden. Dafür gibt es leider kein video
Hello, we apologize for this situation. It will be best to work directly with our global, technical service team. Please fill out this form so they can reach out to troubleshoot and get your specific issue resolved: www.phocos.com/contact/#contactech Thank you for choosing Phocos. We are eager to support you.
Management App isn't professional because it hasn't classified distributors - installers and users
Hello, we sincerely apologize for the late reply. Having a multi-tenant approach where installers can have access to multiple solar installations but not the other way around is on the roadmap for the PhocosLink Cloud. In the meantime, we would be happy to implement this functionality for your specific customers at no extra charge much sooner. For this, please contact our support team for further details (www.phocos.com/contact/#contactech).
We are having difficulties with an AnyBridge:
Connected to AnyGrid 6.5kW 48V 120VAC via RJ 45 RS232 cable
Connected to AnyCell 5kWh 48V LFP ESS
Green Power LED NEVER lights Yellow status LED is ALWAYS ON - no flickers
Mobile Link App on Android can connect to AB and shows data from inverter
however AB-PLC does not appear as a device and is not configurable
and AnyCell does not appear as a device either
I notice that the first connection attempt, we did not need to pair the device - it just connected automatically.
SUbsequently we needed to first pair the device.
With further farting around it appears that the AB does not properly gateway CAN2 traffic from ESS to inverter
we get error 61
Even when pushing reset - no flickers from LEDs.
It is interesting that the ANYGRiID does not show any status information of the AB - mandatory.
Any ideas for resolution ?
Thank you for reaching and sorry about the difficulties you're experiencing. Please reach out to our technical support team on our website www.phocos.com/contact/#tab-contactech