Freezer Compressor Not Starting. Replace Start Relay. Hotpoint Model
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- เผยแพร่เมื่อ 2 พ.ย. 2024
- #freezerrepair #hotpoint #haier
How To Test Freezer Compressor
Replace Start Relay For Haier, Hotpoint and GE appliances
If the start relay is bad, the compressor will not start and you will hear a clicking noise. The clicking noise is the overload cutting the compressor off when it overheats from trying to start with a bad start relay. Be sure to unplug the freezer before working on it. The start relay is accessed through an access panel on the side of the freezer. The start relay is plugged into the side of the compressor. There will probably be a black cover over the relay that needs to be removed to replace the relay. The start relay is inexpensive and is an easy repair. My freezer is a Hotpoint model #HHM5SM AWW, but they are generally the same or very similar and operate in the same manner. Here is the link where I bought the relay:
www.ebay.com/i...
UPDATE 2023/10/4!! - The above EBay site no longer exists. I have found what looks to be the same relay at the below link. Please let me know if this works:
www.amazon.com...
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![Refrigerator Not Cooling - How to Fix - What to Check [2020]](/img/tr.png)
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Yes, I came to TH-cam and typed in my problem and the brand of freezer, and your youtube showed up, glad it did. put my gears in motion. Thanks.
Thanks for the info.
You put this video on yt so many years ago and it's still helping people out! Thank you for helping me fix my freezer!
You are welcome. I am glad my video was helpful for you and many others. Thanks for commenting. I appreciate it.
Thanks for this video. Our deep freeze died and we didn’t know until it was too late and all of our food in there was spoiled. I did a search on TH-cam and seen your video on replacing the relay. I ordered the exact part from Amazon and had it in 4 days. Followed your instructions on how to replace the relay and plugged it in the deep freezer and it started up. Thanks again.
@jamestucker5326 Thanks for commenting. I appreciate it. I am glad that my video helped. It is a shame that these appliances are so poorly manufactured. I would suggest buying another relay, just in case. Also, I purchased a thermometer that has a readout device outside the freezer. I have it hanging on the wall next to the freezer. I check it regularly. Glad I could help!
My HotPoint freezer failed me after only 2 years. I saw your video & ordered the part. It's working again! Thank you!
I am glad I could help. It is a shame that the freezers fail after just two years.
Just put this same part on my Haier freezer and it works! Yes, your video absolutely helped me! Thank you!
That is good to hear. I am glad I was able to help. Thanks for letting me know.
What is the part number for this relay? I have a Haier freezer that isn’t working
@@nasb1971
This is what I ordered from Amazon:
4Pin Refrigerator Over Load Protector Compressor PTC Starter Relay for Haier for Siemens for Hotpoint Freezer Accessories ZHB35-120P15 Replace ZHB69-135P4.7 ZHB60-120P4.7 ZHB88-125P4.7 ZHB60-120P15
Thank you for demonstrating the symptom first that's exactly what my little Igloo freezers doing. Thank you
I tried to make the video so that even I could understand! The Ebay site where I got my new part is gone, but I provide another site in the video description. Good luck and thanks for commenting.
Oops. Your freezer might require a different part than what I link to in the video description.
Sorry about your food loss, but you saved me! Thank you for posting this, got my freezer back up and running in 24 hrs.
I am glad I was able to help. That is why I posted the video. It's a shame that they don't build them better. Thanks for commenting.
My Bush model msbsnfss is doing same thing. The brilliant thing about your video is that you showed the symptom !!!!! This really helps in like diagnosis. Will be trying to order one. Thanks
I've watched a lot of repair videos and always find it annoying when they don't show the symptom, so I made sure to show it. I have a link to the relay for my freezer, but yours is a different manufacturer. Good luck. Let me know if you are able to fix it.
This looks simple...thanks for saving it and helping others to save money with quick and easy fix....❤
@@sr5u Thanks for commenting. I appreciate it. I hope you were able to fix yours.
I want to say thank you for the video, you saved me some money. It’s working like a charm thus far
I am happy to be of help. Thank you for letting me know.
Thank you for helping us fix our freezer!!! Excellent video.
I am glad I was able to help. Thanks for letting me know.
Thank you for this! It fixed my chest freezer. Same as you, some food went to waste when it failed. Thanks again.
Sorry to hear about your food going to waste. But I am glad I was able to help. Thanks for informing me.
Thanks so much this was a very helpful video and helped me fix the freezer.
Thanks. The video is about 4 years old now but is still helping people. I am glad you got the freezer fixed. Thanks for commenting!
Thank you for your time and effort ..much appreciated ..sorry about your loss !! God bless you 🙏🕊
If you had the same problem, I hope this video helped resolve the issue. Thanks for commenting!
Sorry for the loss man I just experienced it first hand thanks for the info
Sorry for your loss, too. I hope the video helped you. I provided a link to ebay, where I purchased the replacement part, in the video description.
Great video. If I had seen it 2 days ago it would have saved me 300$ I had to get a new appliance. I still have the broken one and that's exactly the problem it has. Runs for a few seconds and then off for a few minutes and the compressor gets very hot. Well I will get that relay switch and fix it in spite! It gave me so much grief and was so costly to get a new one. I had to put food in friends freezers here and there to save it. This video is a gamechanger. Thank you.
I provide a link to the ebay vendor where I purchased the replacement part. Good luck. Thanks for commenting!
Clean shaven Rick. That’s why all the views. For nine dollars I would have bought a spare. So if it quits you’d have one.
Great video. 👋👋👍🏻👍🏻
Yes, I will be buying a spare, but I keep forgetting! I better do so soon. This one is due to die. I usually shave my beard for the summer.
@@twinbrookacres 👍🏻👍🏻👋👋. Have a great Wednesday. 👋👋👍🏻👍🏻. That’s what tomorrow is right. 🤔🤔🤔🤭🤭
Hey there new friend. We have lost fridge and freezers full of stock because of malfunction or just plain age of equipment. Thankfully we are more aware now as the appliances are in our house.
Great fix you did there, you saved a lot on equipment, sorry for your produce.
Take care,
Annette 🌺
Hello Annette. Yes, we lost our winter lot of veggies, but also a month's worth of meat (we buy from a local farm). I am looking into an alarm of some type, even something as simple as a thermometer with a display that hangs outside the freezer. Our freezer is on our porch/breezeway but will probably go back out to our attached barn. Thanks so much for watching. - Rick
I have the same freezer and it is doing a similar thing. Thank you for the instructional video.
I hope the video helps. Let me know if you are able to repair your freezer.
Thanks very much for this video. I have the same freezer and it failed at about the same time as yours. I don't want to throw it away and for $10 I will give it a try. Thanks also for the link - I just ordered the part. Thanks again.
Thanks for the comment. I hope the part fixes the issue. Let me know how it turns out.
One of the better clips for repairing a Hotpoint with the same capacitor I have so this really helped.
So glad I could help! I hope you got it running.
@@twinbrookacres the relay I bought was a zbh35 plugged it in and worked for a few days then stopped again. Did I just get a bad relay or could my freezer be bad?
Bought a replacement relay and it worked for a few days then stopped. Could my freezer just be bad? Thanks
@Michael Michalec I have a link in my video description to the relay that I purchased on ebay. Try that. It sounds like a faulty relay to me.
@@twinbrookacres I did look at the link but it doesn’t specify a part number so I don’t want to order what I’ve already got. Amazon is replacing the one I just got plus I ordered one that’s zbh45 not 35. Not sure what the difference is but they look the same. I smacked the relay with my screwdriver and it clicked and lit up orange, compressor kicked on for a second then nothing. Thanks.
That’s awful that a two year old freezer died like that. Not to mention losing all the food that was in there. We have a similar small freezer like that in our basement. Thank you for sharing this. You never know when these things are going to happen, but I’m glad you were able to find the replacement part. Take care!
I thought I would have more than 2 years before I had to repair anything on the freezer. I was wrong and it cost me. I will be purchasing a spare relay to keep on hand and will install a sensor/alarm in the freezer. Thanks for watching! - Rick
@@twinbrookacres I guess that old saying is true, “they don’t make things like they used to”. Have a great weekend!
My hotpoint has done the same thing. Lost alot of deer meat and Ballyhoo. Hopefully I can get back going. Very nice video!!
Sorry to hear you lost your stock in the freezer. I provided a link to the Ebay site where I bought my part. Good luck. Thanks for commenting!
We almost lost about $1000 of beef and lamb in our 7.1 cubic ft unit. Luckily we caught it and added ice until the part came in. Thanks for the video. Ours lasted about 4 years, shame.
I hope my video helped. Either way, I am glad you saved your stock. It is a shame they won't make products that last a reasonable amount of time. Thanks for commenting. - Rick
Ok I had no idea how to do this. I would have had called a repair man and it's actually not that difficult. Thanks for showing us how.
It is a very easy repair! The loss of food was expensive. Thanks for watching! - Rick
You saved me tons of time and moneys. Thank you so much for this video! I also lost a lot of food goods but was able to save about $200 by not buying a new freezer, thanks to your helpful repair video.
Glad the video was helpful. That is why I posted it. It is sad, however, that they can't build a better product. Thanks for commenting.
thanks you answered my only two questions which are how to get the cover off and and if there is power present it is probably some other problem.
I am glad my video was of assistance to you! Thanks.
Excellent, yes, I have a cordless thermometer in my freezer with a magnetic display panel outside, it will alarm at pre-set temp .. my main reason for having this is so when we have power outages I can monitor inside temp running fridge and freezer off my generator without opening doors .. this way I can turn off my 2200 watt gas powered inverter generator once in awhile and still watch inside temps. hava' great day.
@@woodstockenvy4666 Yes. I have a cordless thermometer now, as well. Thanks for visiting and commenting!
Thank you for the video. Have the same exact model of Hotpoint freezer as you and the exact same clicking. Ordering a starter relay from amazon. Unfortunately its a two day delivery but the freezer is in the basement so there is hope for the food I couldn't stuff into my refrigerators freezer. The Hotpoint freezer is all of 3 years old. Never buying another Hotpoint product again.
Thanks for commenting. I left a link in my description to the Ebay site where I bought my new relay, in case you need it. It's not just Hotpoint. There are several brands made by Haier in China. Good luck with your food.
@@twinbrookacres Thanks. Can use the luck. Am currently rotating the frozen solid food in the fridges freezer with the nearly frozen solid food in the Hotpoint. Think maybe swapping once every 12 hours may keep anything from spoiling.
Also put icecubes from the fridge freezer in the Hotpoint and put both a blanket and pillow on top for extra insulation. The ice cubes havnt hardly melted at all 12 hours later.
Oh No!! Bunkie unplugged ours but I think we caught it the next day and did not lose anything. So sorry. You made it look easy.
We are very disappointed. All of our veggies for the next several months - gone! We will have to get them elsewhere. I am happy to know you didn't lose your freezer stock. Thanks for watching! - Rick
This such a beautiful view, my friend. Thanks for sharing
Thank you
Thank you so much, my freezer is working again! Your the man!!!
Good to hear. Glad I could help. Just give my video a thumbs up, if you can. Thanks.
Great video !
Even though it may not be your typical video You are going to find that repair video's always do pretty well !
Sorry about Your lost food !
and Thanks for sharing !
Yeah, repair videos usually do well. I did this video more out of frustration, due to the part dying after just two years! Thanks for watching! - Rick
What a great video, thanks for the video it has helped a lot
I am glad I could help. Thank you for commenting.
With watching these kinds of videos, it occurs to me, that those of us who are handy and can do these repairs, it might be a very good idea to grab the make and model numbers of our fridges, freezers, de-humidifiers and anything with a compressor, and buy the relay and overload (where used) and just keep them handy.
Also a good idea, as I'm seeing, is if a fridge or freezer doesn't have a failure alarm, for those of us who are Arduino/ESP32 addicts, to make devices to monitor and report problems so that a failure is discovered as it happens.
Good ideas! Thanks for visiting and commenting. I appreciate it.
pretty sure mine is having same issue, same model. Also less than 2 years old.
Ordered a relay and should have it tomorrow. If it does the trick, I can assure I'll be doing same as you and ordering a backup, or two.
thanks!
Glad I could be of help. Let me know if it works.
@@twinbrookacrescompressor appears to be running fine now. 👍
@ShastaBean Good to hear! Thanks for letting me know.
Great video, I like how thorough you are. This is exactly what my problem is. Now I know how to fix it. Thank you sir
You are welcome. My intent was to help anyone determine the problem and fix it. So, I am glad the video was helpful. And thanks for commenting. It's nice to know it was helpful.
Oh no... sorry to hear that everything had to be thrown out. I think your idea of a light or an alarm is a great idea!
I thought I would have more than 2 years before I would have trouble with the freezer. We had enough veggies for the winter. Disappointing! Thanks for watching. - Rick
I tried to find the exact same part, but all the replacements were correct but the housing was too large.
I had to unbolt the compressor, and grind down the metal flap to make it fit. All good!
The part I purchased is no longer available where I bought it on Ebay. But I have a link to another place on ebay. The part popped right on for me. But I am glad you got yours fixed. Thanks for letting me know.
Sorry to hear that Rick, we’ve lost stuff before because of the exact same thing. Take care and have a blessed rest of the week my friend.
Hi Tony. We lost a lot of veggies. I never showed in my videos how much we harvested. It would have gotten us through the winter. That is the most disappointing part. I will set up some type of alarm or light. Thanks for watching!
Thank you, great video, and very helpful.
I am glad I could help. Thanks for commenting.
This was extremely helpful. Thank you
That's why I put the video out, in hopes it could help someone. Thanks for letting me know
I was about to junk mines and purchase a new one. Only had it two years. Thanks
Mine was only two years old too. I hope you were able to fix yours.
This just happened to us too and I did the same thing as your wife😂! How funny same model and all.
That is funny! I did not expect to get a long life out of the freezer, but I hoped it would go longer than two years without breaking down. I hope my video was helpful. Thanks for watching. - Rick
Great success! Thanks for the guidance 😬
Good to hear. Glad I could help.
It was indeed. Will keep you posted to my final results, have ordered my starting relay.
Yes. Let me know. I hope my video was helpful. And, if you don't mind, how did you find my video? Thanks
It is sad that you lost all the food you grew, it must be very frustrating. It is great that you were able to find the problem and repair it and this video will be really helpful if ours decides to do the same thing. I really like your idea of adding an alarm light and it is a pity they did not do that from the factory
Hi Joseph. Yes, we had enough veggies for the winter. Not to mention the meat and salmon. I did not expect this freezer to last a long time, but I thought I had more than 2 years before something happened to it! Thanks for watching. - Rick
wonder if I should order two of these relays now. Nice job
That's a good idea. Look in the video description for a link to the relays. Thanks for commenting .
Saw you on Nicky and G's trivia. I thought I'd stop by and subscribe and support you.
Thanks so much! Nicky and G have one of my favorite channels! I saw you too and was going to swing by your channel at some point. Thanks again. - Rick
@@twinbrookacres Rick, it is my pleasure- Mike
Nice instructional video. Full play. Congrats over 11k views. Full play & 👍.
No fun losing food. Take care Rick
Thanks Josh. This video is certainly generating some views. It has helped at least several people fix their appliance.
Thank you for your video, just the problem I was having, but I still have to find the starter relay. That Plastic cover is a B***h to remove. Thanks again, good job.
I hope the video helped. Let me know if you get it fixed. Here is where I got the relay www.ebay.com/itm/203043537630?_trkparms=ispr%3D1&hash=item2f465682de:g:VQsAAOSw2TdfBpb0&amdata=enc%3AAQAGAAABcOinXvXc2XQUWwmQG%2FrWrxjTlai9jZ%2Bix0IdMTYuPB4JutJ4GzmXCWSzv8%2B3iVLPXj%2BPw1JEVl1%2BPv%2F0aSE2Gt4%2FbottV6rO%2F9BjmdIAwGVcs4XJNiRRkXoYRhavpWQ0PvgE5CWXeWj62JHSGlberRVlDOVLYo8QtRe2p0CV1ygP5wvy8yprvwHRs6zJpcl3oz9rl9bpUAFvNT%2FXWS3YmVavHqYSAnSvlOVoR6B1Pohs%2F%2BSsS7EkrAuKOJzo4MoHNK7%2FGj%2F09M97pgya3YTzhAsvclPwlb4gxBjYO7BSLJ3NYK5t1lgW6eHV1Z7Q%2BCcq5ot64EpYIeegeLH1yIfjbqT7%2FkoVbJMDtmK4N96jMgUCsXKxytxz5SeXKzcB0a2wdD9o0hNegIf4vdUjainglsCg%2B%2Fzzo4OszebI5MncNa%2BdFikSnFgj3RLZrAiyfEAQbd6%2F8VqLNQDvZb5l21ghMPe3AQP7M5hr4%2BZzZ52rayc5%7Ctkp%3ABFBMxt_k_INg
How did you get the black box removed? We are fighting to get it removed now
Thanks for the video my dads deer meat is all gone because of this relay.
Oh, geez, that stinks! I hope you were able to fix the freezer. Those relays should last longer than a couple of years.
@@twinbrookacres I just ordered the part but meat is all spoiled freezer was inside garage mom noticed too late
@mikimiki195 Yeah, same thing happened here.
Ah man bummer you had to toss out the veggies n stuff!! But glad you got it fixed! Hope this video helps others!!
Yep, all that work to grow and harvest the veggies. But at least the repair was inexpensive. Have a good week, Mark.
We literally just got a new freezer this week. We had them haul out a regular refrigerator out of garage. They said they still get freezers 40 years old. They just make them seems like less than 10 years now. Nice share.
I didn't expect this freezer to last long, but I thought it would go longer than two years before breaking down.
@@twinbrookacres I agree 2 years is horrible
Great video. My Hotpoint is dead and I replaced the relay, but the compressor still clicks on/off in short intervals. I can’t figure out what’s wrong.
I live in Alaska and lost a season’s worth of fish and berries when mine died so I feel your pain.
It might be the compressor. You might need a multi meter tester. But if your Hotpoint is only a couple of years old, like mine, I doubt it is the compressor. The meter should help.
Sorry to hear you lost all your food. we had a freezer quit working on us early this year. Luckily we caught it early so didn't lose much.
The freezer is on a porch, so it is not well monitored. We lost our winter stock of veggies, a months worth of meats, and some salmon. Oh well! Thanks for watching.
My part was only 5 dollars now my deep freezer working im so happy i threw alot of food away as well
Sorry you lost your food, but I am glad you got it running again. Thanks for commenting.
Man you make that repair look easy. Nice work!!! - Rick
Nah, Rick, it is an easy repair. I probably made it look more difficult than it is! Thanks for watching!
Rick that’s terrible that you lost all that food! My friend’s refrigerator just went out and you guessed it! It was the relay switch! We had ours replaced last year but could tell something was wrong because our milk was freezing. Most folks have no idea it isn’t going out before it’s too late. Glad you got it fixed!
Hi Jan! All of that work growing those veggies! We had far more than what I ever showed in videos. We had enough for the winter. I will be installing a sensor now! Thanks for watching!
@@twinbrookacres that’s a great idea Rick!
Mine is a double doorbamerican bush freezer. I’ve looked for the exactl model of my qpe 2 relay but shapes are different online. I need advise
Go to ebay and enter the freezer name and model number, along with the words 'start relay ' to search for the part. I put a link in my video description for the part I ordered. You can start there. Maybe you can contact that seller to see if they have your part.
Hello! Did this but freezer still not working. Any other repair suggestions?
Might be your compressor. You might have to get a meter and start testing things. Sorry I can't be of more help.
I cycled through the comments and you may have already addressed this, but what was the part number and where did you order it from. I had 150 lbs of deer in the freezer and this past week we noticed major temp fluctuations. I removed the meat to neighbors freezers, etc and ordered a new one. I would love to get this one going again. Second question is this. Was the compressor itself getting really hot to the touch.
Look in my video description. I posted the link for the part there. I don't recall the compressor getting hot. Not sure now. Sorry. Let me know if you get it running. Glad you were able to save the meat!
Thanks so much!!
Sorry you lost everything. I've had walk-in freezers go down with $10 K of food in them because of the few dollar capacitor. It really sucks. lol Glad you are fixed up now. Happy Thanksgiving! See ya!
Hi John. The most disappointing part for me is losing our winter supply of veggies that took us all summer to grow. Happy Thanksgiving to you. Thanks for watching! - Rick
Thank you for the video!! Sorry yal lost all that food..
3 days ago I bought a Tappan upright freezer off someone I know that was selling it on FB marketplace,for $50. I paid $60 because him & his wife delivered it to my house and unloaded it. 24 hrs later I plugged it in & was excited to start putting food in it to make room in my refrigerator freezer, but all it did was make the same exact sound yours was making, sounded like it was going to start but then made a clicking sound and shut off and kept repeating that. The person I bought it off said it was cooling before he unplugged it to load it in his truck (he had it upright when delivering it), but I don't see how it's relay went out before I even plugged it in?! Now I'm looking online trying to see of its worth fixing! Gonna replace the start relay and see if that fixes it....
I am glad I can help. Look in my video description for a link to a start relay to purchase, although i dont know if the Tappan is the same as my Hotpoint and if the start relay will fit. Good luck. And let me know if you get it working.
It looks like Tappan is made by Electrulux, not Haier. So the link in my video description probably won't work.
Thank you! Great video!
I hope it helped you. Thanks for your kind comment!
Great video! My Hotpoint freezer went out this weekend and am trying to fix. I replaced the part from your video and it worked for a day but now seems to broken again. Any suggestions?
Perhaps you got a defective part. Did you purchase the part through the link I provided in the description of my video? It may be your compressor. You would need a meter to check different parts.
@@twinbrookacres Thanks for the quick response. No, I found a matching part on Amazon. A meter may be beyond my comfort level though.
@Travis Bryant The part is inexpensive. I would purchase and install one more. If that fails, then bring in a repair man, or I purchase a new freezer.
thanks for your video i Replace new Start Relay，The freezer is very cold and it doesn't freeze
It does not freeze? You might need to adjust the thermostat.
@@twinbrookacres I set 7 and it still doesn't freeze。Not sure the thermostat is broken or there is no freon🤣
@@zhangqinghe0304 sounds like you will need to put a meter on it and locate the problem that way.
Thank You for your time!
You are welcome. I hope the video helped.
Oh man, that sux u lost all that summer harvest! I got the same freezer btw, about same age too.
I purchased the new relay on line somewhere. I forget where. The part number is on the relay. I suggest you purchase one in advance!! Punch in the make and model number of the freezer and you should be able to find one.
@@twinbrookacres Yeh so far so good with mine, but you're right who knows for how long. Regards, Gene.
Hi Twin Brook. What is the part # for the replacement relay/overload? Where can I order it ? Thanks !
I don't have the part number, but here is where I purchased the part on ebay. Quick delivery by the seller. www.ebay.com/itm/203043537630
Hi did you ever figure out how to add an alarm? We have an alarm on the outlet our freezer is plugged into that sounds during loss of power but I’d love to have an alarm if the freezer fails also
No, I did not. But I bought a thermometer that stays inside the freezer and has a wireless digital display that stays outside the freezer. There must be something I can buy that has a light or alarm, but I haven't looked lately. Sorry, I don't remember where I bought it. Perhaps Lowes.
@@twinbrookacres I saw one that you can put in a freezer and you set the high and low temps and if it goes past those temps it will sound an audible alarm ever 5 minutes. that may be the best option, we too lost a freezer of meat after our GFCI was tripped and didn't realize the freezer was not cooling until it was too late! oh well life will go on
@@rynophiliac Where did you see it?
@@twinbrookacres did a google search yesterday but I didnt do enough research on them to find one I liked. basically what your looking for is a batter powered alarm with a loud db that will sound when the temp goes above freezing or when the battery starts to die. Lots of cold storage rooms for medicine, produce, etc use them
@@twinbrookacres looks like that one might mount on the wall then the cord would have to go through the freezer seal. Id probably try to find a similiar product that can go right inside the freezer maybe
Thank you. I have an odd one, I finally had to remove the T/stat panel and poke a long thin screw driver into this release slot. Not worker friendly at all.
That sounds like what I did. Glad you got it. That is the toughest part of the whole job.
wish you would have shown how you took the cover off. you mentioned undoing the t/stat panel to access the cover. that my is snag/hurdle right now. Thanks.
The cover on the relay is just held on by those two tabs. Pry the one facing you with a screwdriver, then VERY carefully pry between the cover and the compressor. It should pop off.
awsome thanks same problem her exactly cheers
Glad I could help.
I have the same freezer and it was having the same problem. I switched that part out and it still buz for 2 seconds and cut off. Man I hate to throw this freezer away I only had it for 2 yrs. I'm wondering if the part I gave from amazon is bad.
I would try one more part. I provided the link in my description for where I bought my part. Give that a try. Otherwise it might be the compressor.
@@twinbrookacres I tried that but unfortunately they are sold out. I appreciate your help tho.
@@stanleyjohnson1310 Good luck with it. Don't give up yet.
Did your freezer have a run capacitor? I didn't see it in the video. Mine has one with the two middle prongs of the relay being used.
I don't think it did. It's been about three years since I worked on it.
Replaced mine but still doesn’t work. It clicks but never comes in. Maybe the capacitor? But isn’t it the cap that shuts it down with the click so I’m guessing that is good. Thermostat? Any thoughts?
It may be the compressor. You will probably need a meter/tester to determine where the issue is. Sorry I can't be of any better help.
Almost the same model that I have. The thing never got cold, I’ll try again and try to hear the click. GE told me that they don’t even make repair parts for it 😂 and sent me a voucher for use AFTER I go and purchase ANOTHER of their products, then I should throw out the first one. What a load of crap. I’m hoping I can fix it and have two freezers.
Look in my description below the video. I provide a link to the ebay site where I purchased the replacement part. This Hotpoint is made by Haier, a Chinese company. I don't remember if GE is the same. Let me know how it works out.
Sorry you lost your food, did you think of having a big feast, or was it too far gone. good to see this repair
My wife said the food was too far gone, unfortunately. Thanks for watching.
Good job jimmy
Thanks
Where do I buy a new starter relay
I provided a link in the description of this video to the Ebay site where I purchased mine.
My freezer is doing the same thing. Where to you buy the relay? Hotpoint won't sell any parts for this model.
Look in the video's description. I recently updated a place to purchase the part. I bought mine off of EBay, but that site is no longer up. There is an Amazon site with what looks like the same part. Here is the link: www.amazon.com/Refrigerator-ZHB35-120P15-ZHB60-120P4-7-ZHB88-125P4-7-ZHB60-120P15/dp/B09D72QCSL/ref=sr_1_1?crid=3OCO1AJDIW130&keywords=HHM5SM+AWW&qid=1696423454&sprefix=hhm5sm+aww%2Caps%2C90&sr=8-1
Hotpoint is made by Haier, a chinese company.
Mine isn’t cooling.. but making a weird running water sound?!?… could it still be the relay?
Mine always has a running water sound. Must be the coolant circulating. I doubt it's the relay, but worth a shot. they are cheap enough. Look in my video description for a link to a replacement part. The site where I bought mine no longer exists. I don't know anything about the link that I recently put up.
Hi Twin Brooks, where is the capacitor located?
Sorry, it's been quite a while since I worked on my freezer, and I wasn't looking for a capacitor. So, I don't know where it is. Sorry I can't help you. Good luck
My Hotpoint (same model) did the same thing. These relay contacts will burn out in only 1-3 years. Every refrig/freezer using this compressor design will do the same thing (fails after warranty period). That's because they don't have a capacitor across the contacts. Adding a 3 in 1 Cap/Relay/OL unit to mine replacing this cheap relay.
Great info. Where did you buy the 3 in 1? Thanks!
Hello video 👋👋👋chúc bạn thành công nha
Thank you
I have the exact freezer. It stopped cooling the week after the 1-year warranty expired. I'm not sure what the problem is, but the front indicator light does not come on. Any notion of what that means?
I would try the relay that I replaced in the video. It's cheap. You just need to wait for the part to arrive, unless you can buy one locally. If you have the necessary meter, you can check parts that way. But, my guess is the relay. Here is where I ordered the relay
www.ebay.com/itm/203043537630. Good luck. Let me know how you resolve it.
@@twinbrookacres Okay, will do. Thanks!!!
@@twinbrookacres I ordered the start relay and replaced it and it worked perfectly. Your video was very helpful. Thanks!
@@wilberteric Good to hear. I am glad I was able to help and you were able to fix it.
@@twinbrookacres My freezer was in good shape until a few days ago. A recent storm caused our power to go out for about an hour. Since the outage, the freezer gets cold (comparable to a fridge) but not freezer cold. I wonder what happened. Is that a thermostat issue?
Thnku sir
@@reginamwape814 You're welcome.
My Hotpoint Deep Freeze is not working. It is currently unplugged but when I plug it in, in about 20 seconds, it will click....... about 3-4 seconds later, it will click again. I am not getting the humming though.... the only difference. I stopped by a Appliance place today and explained this. He told me it was not the Relay but the Compressor was bad. I can look into either for replacement but I just don't know which is the real problem now. Can you give me some insight? The freezer is only 2 years old.
I would suggest replacing the relay first. It is far cheaper than a compressor or a new freezer. There is probably a way to test the compressor with a meter. But that meter probably costs more than the relay, too. Let me know how it goes.
@@twinbrookacres I went ahead and ordered and replaced the Relay and it is still just clicking and turning off. What would you recommend for the next step? Thanx in advance for the insight.
@@kevins.6886 I don't know. Perhaps it is the compressor. There must be a way to test the compressor. Can you load the freezer onto a truck? Then bring it to an appliance shop. Or buy the proper meter to test the compressor. I would do one of the two. Let me know what you find. Good luck.
Geez, I’m having so much trouble getting the old relay out. The wires are not easy to remove off the metal prongs.
Pry gently with a screwdriver. I am not sure if you are trying to get the wires off the relay, or the relay off the compressor. Either way, pry very gently. If it's the wires off the relay, perhaps try spraying a slight amount of oil on them. But they shouldn't be too difficult to take off.
Would you happen to have the part number for that relay. Have the same model and am looking for that part.
If it can wait til the morning, I will look for it.
If it can wait til the morning, I will look for it.
Whenever you get a chance. No big deal. It’s my mother in laws freezer. Haven’t had a chance to look at it yet but I’m 99% sure the relay is the problem. Thank you
@@chrismurphy1546 I don't have the part number, but here is where I purchased the part on ebay. Quick delivery by the seller. www.ebay.com/itm/203043537630 If you need anything else, feel free to email me. emaill addy is in my About page.
Thank you so much.
Where can I buy the relay
Look in the description of my video. I provided a link to the EBay site where I bought mine. But that was 3 years ago. I don't know if they still have any. Good luck.
Im having a hard time find the exact replacement for my igloo freezer
I don't know where you would get the replacement. I am not familiar with igloo freezers. Try ebay, if you haven't already. Or call igloo directly. Sorry I can't be of more assistance. Good luck.
Also how do I know which point is for which wire as I’m scared
Take a picture before you remove the old relay. And use the picture to set the wires on the new relay.
@@twinbrookacres but the shape of the new one I’ve just ordered is different. Fingers crossed 🤞. Wish me luck as I’m female doing this on my own
@@sophiaonus3108 Good luck. Let me know how it turns out.
Is there a way to test the starter relay with a multimeter?
There should be, with a proper meter. But mine is old and broken. So I gambled that is was the relay. You should hear the slight clicking as it tries to engage, then click again to shut off. If you hear that, it is probably the relay.
Where you buy the part
On ebay. I provided a link in the description for the video.
Where is the capacitor? Does it have one or just the PTC start relay?
I don't recall seeing a capacitor. I think it is just the relay.
I can’t pull the wire off the relay to be replaced. It won’t budge. Any ideas?
One of mine (the white wire?) was difficult to take off. Try prying very gently with a small screwdriver or small pliers. Just be very careful!
@@twinbrookacres thanks. It eventually came off after lots of plier pulling. Hopefully it didn’t get too damaged. Fridge working
@@EmEdDia I am glad you got it fixed. And glad I could help.
I'll file this under 'could be useful'.
Yes. One never knows!
Thansk you
Thank you