Why Customer Success is Indispensable to your Business by Kay Mukherjee | Growth Summit 24

In Kay Mukherjee's keynote at Growth Summit 2024, she shares her experience into how Customer Success teams play a critical role in protecting and growing your ARR.
She shares her 5 key “aha” moments, distilled from the last 10 years of her experience as a CS Leader, to prove the value of CS and make CS indispensable.
Watch as she unlocks the secrets of how to build the strategy for a world-class retention model that will elevate your business to the next level of success.