HI! I have SOME minor updates, which is awesome considering not that much has changed in 5 years! EMAIL: I now use Spark > sparkmailapp.com GOOGLE VOICE > out of business, I now use Zoom mostly NORD VPN: bit.ly/2WDyH4C > SAME LINKEDIN APP: mobile.linkedin.com/ > SAME Tools: FREE CONTRACT CREATOR: I now use Indy > weareindy.com AIRTABLE: airtable.com > SAME HARVEST TRACKING: www.getharvest.com/ > SAME Products MACBOOK AIR: amzn.to/2Wx9WT1 > I have a Pro now PANDA PLANNER: amzn.to/2MEZfOE > STILL LOVE MINE URBANEARS WIRELESS HEADPHONES: amzn.to/2XDs7HP > ON MY SECOND PAIR
What CRM software would be best if you're running a virtual assistant agency and have 10-20 employees? Is there any CRM available from which our customer support team can make and answer phone calls (the contact center feature)?
Great Q! In my experience, contact center software is different than CRMs in that CRM is all about keeping relevant customer info handy, while CCS provides communication channels. I am unaware of a software that does both. For strict CRMs, Hubspot has a good (free) product. I think Airtable is a nice alternative if you want to build your own from scratch. As for call center features, check out Five9 and RingCentral. One of my former clients was a very happy Ring Central customer.
![ปฏิเสธไม่ไหว (Crush on you) - LIPTA feat. No One Else [Official MV]](http://i.ytimg.com/vi/NBw1jF342vw/mqdefault.jpg)
![ไลฟ์สุ่ม iPhone 295 บาท... โกงมั้ย?[ โกงมั้ยครับ ep.97 ] | DOM](http://i.ytimg.com/vi/gdstHEE4UUE/mqdefault.jpg)
Your videos are so informative! They are a life-saver. Thank you so much! Subscribed to your course too and it was a good one!
Heyyy Erin. Such valuable info! Thank you so much. Do you still recommend all of these 2023?
HI! I have SOME minor updates, which is awesome considering not that much has changed in 5 years!
EMAIL: I now use Spark > sparkmailapp.com
GOOGLE VOICE > out of business, I now use Zoom mostly
NORD VPN: bit.ly/2WDyH4C > SAME
LINKEDIN APP: mobile.linkedin.com/ > SAME
Tools:
FREE CONTRACT CREATOR: I now use Indy > weareindy.com
AIRTABLE: airtable.com > SAME
HARVEST TRACKING: www.getharvest.com/ > SAME
Products
MACBOOK AIR: amzn.to/2Wx9WT1 > I have a Pro now
PANDA PLANNER: amzn.to/2MEZfOE > STILL LOVE MINE
URBANEARS WIRELESS HEADPHONES: amzn.to/2XDs7HP > ON MY SECOND PAIR
@ErinBooth But why are you so awesome, though?? Thank you so much!
@@thefavorfactor 🙌
THANKS A LOT ERIN! you are like our fairygodmother! :D
Love this title, I am keeping it! You made my day :)
What CRM software would be best if you're running a virtual assistant agency and have 10-20 employees? Is there any CRM available from which our customer support team can make and answer phone calls (the contact center feature)?
Great Q! In my experience, contact center software is different than CRMs in that CRM is all about keeping relevant customer info handy, while CCS provides communication channels. I am unaware of a software that does both. For strict CRMs, Hubspot has a good (free) product. I think Airtable is a nice alternative if you want to build your own from scratch. As for call center features, check out Five9 and RingCentral. One of my former clients was a very happy Ring Central customer.
@@ErinBooth Thank you very much! These are helpful.
Very nice 👍👌