Ended up being able to do what I needed to do with Kadence Advanced Query Loop. It isn't as flexible as Grid Builder, but in the end, I was able to do it without too much trouble. And that's what I expected. Grid Builder is now uninstalled. One less plugin, I guess. 🤷♂
Thanks David for making this video. The support is what we are mainly paying for, and I think some WP plugin developers don't want to see it that way. This is good to know in case I want to find a plugin to do a similar thing.
I can totally relate to what you're saying! I'm having a similar experience with WP Grid Builder support. My issue is that I'm trying to use ONE grid block within blog posts to filter and display products by taxonomy (like product categories), but the support team keeps providing solutions for single product pages instead, which isn't what I need. I suspect that some of this might be getting 'lost in translation.' It feels like they're using translation tools, which could explain why they misunderstand the problem. It's been a bit frustrating, but I hope I can find a solution soon.
Or he is using AI and doesn't even read the emails. Just got super fast reply with a "solution" that is completely different from what I am asking for.
It is both, I believe. I think he is in a hurry to reply and goes really fast, with the goal of just getting it to go away rather than getting too deep into anything. And on top of that, he natively speaks French and not English. So, there is a bit of a language barrier.
@@BlogMarketingAcademy I think you are right. I eventually find something in the docs I could tweak (with help from chatgpt) and now it's working like I wanted :-)
yes this is my experience with him as well. However people love the plugin and I am working with it now. On a slightly off topic - I switched from Kadence to Bricks last year and it's one of the best decisions I've made. so much better - and the query loop feature is powerful and easy to use.
You should have a staging environment so that they can use and try to figure it out (same as you - you shouldn't work or do updates on a live website) - I'm thinking to buy their product and looking for reasons not too but this is not one for me
Their new admin layout also is ridiculous. they go from user friendly to not user friendly. i wonder which nerd is their CEO. seems like user easiness is not in their mind at all.
FileBird pro is a backend plugin that helps organize uploads/images/assets. WP Grid Builder is a front-end live filtering plugin (that also includes block builder functionality). As @BlogMarketingAcademy said, these are entirely different in functionality, so your comment makes no sense.
Ended up being able to do what I needed to do with Kadence Advanced Query Loop. It isn't as flexible as Grid Builder, but in the end, I was able to do it without too much trouble. And that's what I expected. Grid Builder is now uninstalled. One less plugin, I guess. 🤷♂
Thanks David for making this video. The support is what we are mainly paying for, and I think some WP plugin developers don't want to see it that way. This is good to know in case I want to find a plugin to do a similar thing.
I can totally relate to what you're saying! I'm having a similar experience with WP Grid Builder support. My issue is that I'm trying to use ONE grid block within blog posts to filter and display products by taxonomy (like product categories), but the support team keeps providing solutions for single product pages instead, which isn't what I need.
I suspect that some of this might be getting 'lost in translation.' It feels like they're using translation tools, which could explain why they misunderstand the problem. It's been a bit frustrating, but I hope I can find a solution soon.
Or he is using AI and doesn't even read the emails. Just got super fast reply with a "solution" that is completely different from what I am asking for.
It is both, I believe. I think he is in a hurry to reply and goes really fast, with the goal of just getting it to go away rather than getting too deep into anything. And on top of that, he natively speaks French and not English. So, there is a bit of a language barrier.
@@BlogMarketingAcademy I think you are right. I eventually find something in the docs I could tweak (with help from chatgpt) and now it's working like I wanted :-)
yes this is my experience with him as well. However people love the plugin and I am working with it now.
On a slightly off topic - I switched from Kadence to Bricks last year and it's one of the best decisions I've made. so much better - and the query loop feature is powerful and easy to use.
Bricks is on my list to evaluate and learn.
You should have a staging environment so that they can use and try to figure it out (same as you - you shouldn't work or do updates on a live website) - I'm thinking to buy their product and looking for reasons not too but this is not one for me
I wasn't going to spend my time to debug it.
Their new admin layout also is ridiculous. they go from user friendly to not user friendly. i wonder which nerd is their CEO. seems like user easiness is not in their mind at all.
I didn't see what it looked like before. I thought the interface was OK. Certainly easier than FacetWP.
Use Filebird
Not the same functionality at all.
FileBird pro is a backend plugin that helps organize uploads/images/assets. WP Grid Builder is a front-end live filtering plugin (that also includes block builder functionality). As @BlogMarketingAcademy said, these are entirely different in functionality, so your comment makes no sense.