Samsung Refrigerator Water Dispenser Not Working [SOLVED] - 2 Easy Fixes
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- เผยแพร่เมื่อ 15 ก.ค. 2021
- Episode 18/64 - In this video I show you exactly how to fix your broken Samsung Refrigerator Ice & Water Lever. I will provide you with a list of all the parts you'll need for the fix, with part numbers. Then, I’ll show you a 5 minute temporary fix to get your ice and water dispenser working while you wait for your parts to arrive. Then, I'll walk you through exactly how to repair your ice & water lever good as new!
My Refrigerator is Samsung Model RFG297HDRS
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PARTS (for Samsung Model RFG297HDRS)
** Be sure to watch the video before ordering. You may only need ONE or TWO of these parts.**
1. Ice & Water Dispenser Lever (Choose the one that matches your refrigerator)
amzn.to/2VPVta3 - DA66-00850A - STAINLESS STEEL (Gray Plastic Lever ONLY)
bit.ly/2Tg28th - DA61-07362A - STAINLESS STEEL (Stainless Steel Cover Plate ONLY)
amzn.to/3kl4vGh - DA97-11867A - STAINLESS STEEL (Both Pieces)
amzn.to/3emNDeg - DA66-00866A - SNOW WHITE
amzn.to/3kpAhSG - DA66-00866B - BLACK
bit.ly/3i9tABi - DA66-00866C - CREAMY STAINLESS STEEL
2. Lever Spring
amzn.to/3Bd5Gh8 - DA61-06033B - Lever Dispenser Spring
3. Water Drip Cover (Check the part number on the back of yours)
amzn.to/36ExJI5 - DA63-05506D - STAINLESS STEEL (The part is actually gray plastic)
amzn.to/3wDOGwQ - DA63-05506A - GRAY
amzn.to/3z4GoQo - DA63-05506B - BLACK
amzn.to/36DKKBw - DA63-05506C - WHITE - แนวปฏิบัติและการใช้ชีวิต
The best video explanation of all the ones I saw . Thank you. You saved us a lot of money.
Its because of TH-camrs like you that I love TH-cam. There is a how to video for almost everything. I just replaced my Samsung fridge water lever thanks to your video. Thank you again.
You are great! Your video was the one that most adequately walked us through the process. Thank you! Getting the spring in both the panel and the lever took finesse. We also had a time removing the panel from the door. One black tab inside cracked off but we were still able to tightly put it back in.
We just fixed our refrigerator by using your tutorial and we saved lots of $$! This tutorial is the best one I have ever seen and my husband and I didn't kill each other! You are the greatest instructor and gave us enough details to perform the task. Thank you Thank you Thank you!
I just repaired the ice maker lever on my Samsung because of the fantastic explanation and illustration in your video. Thanks!
Best tutorial on the internet! You saved my marriage! 😂 (seriously, excellent job)
This is by FAR the most comprehensive tutorial I found for this repair- thank you also for taking the extra step to answer in detail about taking off the panel. My ONLY regret was not hitting the 'show more' button and finding the white paddle that I needed until after I received a grey one I ordered. You have a new subscriber :) Thank you!
Thank you for the kind words.
Never have I watched a more detailed, well instructed video on Youtude regarding repair. You sir are an expert instructor.
Wow, thanks! That means a lot.
Had a technician come out to fix water,ice problem. He replaced everything. Ice/water worked for 3 months, then quit again. No more Samsung.
Your instructions were perfect! We ordered the lever & spring and did what you did. Thank you!!
Great to hear!
Thank you so much John, I ordered my part and you were great, wonderful detail. I was able to slow it up a bit for me and take some green shot snaps, because I would not be able to remember with all the interrupts in my home while trying to fix the level with all the small detail. Again, thank you so much!
My lever broke the same way and thanks to you I was able to fix it. Thank you!!!
Thank you so much for this video. Couldn’t have done this without you. I am so appreciative for this!!! Thank you, thank you, thank you!!!! 🎉😊
Thank you for your detailed video. It was very helpful. The short-term fix is also a great idea. I will do that as well while I wait for the parts to arrive.
Well done! Thank you! Had a handyman come out and he said he couldn't fix it (his company 'couldn't' source the lever). I ordered it on Amazon, then found your video. Did the temp fix while waiting for the part to arrive.
Glad I could help. Thank you for leaving a comment. I enjoy hearing success stories.
Great video and you saved me from hiring a repairman. Thank you.
Best video of this I've seen. Thanks so much
Thank you! I did it because of your helpful video. Wifey is happy again and I don’t have to buy a new refrigerator.
This was great thanks to this i was able to fix my fridge. At first i broke the level trying to get it out. I bought the replacement and replaced but this did not work for me. Because of this video i pressed the button and water was coming out and after buying a second level thinking that the first one was defective i encounter the same problem thats when i realized that the problem was the switch Samsung 3405-001034 Switch-Micro after i changed and it work it fell so good. Thanks for your videos.
Perfect from start to finish!
Great video. I just replaced mine on my Samsung refrigerator. The part that was the most difficult was what some others ran into... removing the control panel. Here is what I did:
Remove the philips head screw.
Put on a pair of gloves.
Put as many fingers that will fit into the chute where the ice comes out, in front of the water dispenser tube. Grip only the black plastic piece where the ridges are at and not the smooth round chute part.
Pull out and slightly down and it should come out. It took a good steady pull with some force (hence the gloves) and not a jerk. Again, the key is to grab only the black plastic with the ridges where the ice comes out.
No other tools were necessary other than a small screwdriver to lift the tab on the power quick connect.
To replace the spring:
Look at the hole on the left side of where the new plastic panel clicks into.
There is kind of what looks like a numer nine shape in black plastic. Inside the square shape, above and slightly to the right of the large hole, there is a tiny rectangular hole. That is where the long spring end goes.
Put the spring on the new panel first, aligning the small end of the spring in the slot in the panel (you'll see it) then angle the whole thing so that you can slip the long end of the spring into that tiny rectangular hole and then insert the peg from the panel into the big hole.
Then push the other peg on the panel into the opposite hole. Gently prying the plastic helps, but I didn't need to. You might hear a snap.
If you do it right, the spring will sit exactly where it needs to be and the panel spring back when pushed.
Reattach the power quick connect and snap the control panel back into place.
Replace the screw.
Thank you so much!!! Your video was excellent.
Thank you!!! Worked perfectly.
Great video…thanks for sharing!
Two thumbs up. than you for your help. Saved me $150!!!
Awesome!!
Thanks for the guide. This helped a lot.
Nice job.Thank you!
Thanks you a lot ! I just followed your instructions and it work perfectly! Thanks again ! Well explained too !
You're welcome!
Many thanks. Worked well and saved a ton of money
Glad it helped. Gotta save that money!!!
Great video - especially how to insert spring back into place.
Glad it was helpful!
Perfect instructions! Thank you very much!
Glad it was helpful!
I thank you so much for helping me❤️
Thank you for the video! Very informative and easy to follow. The only thing I went ahead and also did was replace the screw that was holding the display in the door. The original screw head was very rusty and was afraid I wouldn’t have been able to take it out later cause the head would probably broke off.
I’m happy that you found the video helpful! I hope you subscribe to my channel.
Very detailed!!!!👍🏿👍🏿👍🏿
Great tutorial!
Awesome! Best video I've seen for this issue
Wow, thanks!
👋As everyone says, this couldn't have been a better video on this very particular issue. Not only the full solution but a temporary Hack as well while you wait for the replacement parts‼ As others mentioned the panel was tricky mainly because it didn't seem to want to move and I didn't waat to break it but I just gave it a little persistence and a little wiggle and it just popped out eventually. Since it was tough I first tried to put the lever and spring in while the panel was in place but that was impossible, the panel has to be off to get eveything lined up and whatnot, and even then it took coordinated finesse. Will check you out first for all this stuff that happens!
This is exactly the perfect video for my issue. My lever broke this morning. hopefully I will be able to locate that little spring. Thanks
I guess you found the parts. I’m waiting on mine and just got installing the wire tie for a temporary fix. No one has said anything about unhooking the black hose that delivers the water to the glass in that area. Did you disconnect yours so you could get the entire panel on the county install the lever and spring?
@@jimmyyoung3534 the black hose fits into a little clip and comes out easily. I was able t do the repair on the counter top, totally remove from the fridge
Well done-thank you
Thanks for the video. Worked great
Great to hear!
Thank you!
Thank you!!!!!
Great video thank you for sharing. However just to add my experience here so that others don’t have to go through what I did. When my dispenser stopped working I researched online to see what it could be and everyone seemed to say it was the water inlet valve at the rear or a frozen pipe in the door (not likely in the newer fridges) going to the dispenser. After waiting 2 weeks for the inlet valve and after fitting it, it still didn’t work. I tried everything until I removed and emptied the water reservoir behind the salad crisper. When I reattached it I found the reservoir didn’t refill at all. So I checked that good pressure and water was going to the water inlet valve and it was fine. So I removed the clear/white pipe from the inlet valve at the rear that goes to the reservoir/tank and blew in to it but seemed like it was blocked. I then removed it from the reservoir/tank and pulled it out completely and blew into it. Nothing. It’s a 2 foot pipe and the air wouldn’t go through so I waited a few minutes as I thought it was frozen then suddenly it cleared. Voila! There you have it. Reattached everything, the pipe goes back in from inside the fridge easily, and the tank filled up and water and ice is now perfect. Just that 2 foot pipe! 😂
Great video my kids have been parched since it broke. I will order my parts and give it whirl.
Let me know how it turns out!
Thank you!!!!!’n
Very helpful video. Unfortunately it didnt work for me. My lever would not fit. I noticed the inside of my display looked different from all the ones i saw in other videos. Pretty sure my fridge came a scratch & dent store (recently moved in) and I'm guessing changed that part while refurbishing. I thought i would share in case anyone else ran into a similar situation. I ordered a different lever so hopefully this one will work.
Thanks
Thanks! only broke one tab getting the unit out....:) goes in an out easy now.
Glad it helped! I'm sorry that you broke a tab... maybe you can share what happened so that other's can learn from your experience.
@@LifeHappensLetsFixIt as others have noted. Getting the unit out after removing that screw is not trivial. You really have to put pressure to pull it out and there is a fine line between too little and too much. There are (I think) 6 tabs that hold the unit in place and one of them broke when I finally yanked too hard. It doesn't seem to matter too much as the other tabs plus the screw hold that unit in place once re-installed. Thanks again for the video!
I have the same model and noticed the water LED is not as bright as the ice LED - I have the same issue. Is this normal?
Thank you very much made repair a breeze
TY for the video. I cant seem to dislodge the device. Any tips? I am afraid to pull to hard and break it!!
As others have indicated, it does take a good bit of force to get it out... especially the first time. Also, some have indicated that they broke a tab trying to get it out. However, there are six tabs and even with one broken, the unit was able to be replaced and it held in place. See comments from J.C. Poutsma
MANY of you are asking the same question. "More detail on pulling the unit out." - Here you go. FIRST, make sure to remove the single screw mentioned in the video (7:50). Second, and this is not mentioned in the video... gently push the water tube towards the back of the refrigerator until it pops out of the guide. This is not a crucial step. Even though I did not do this step, it did not break. However, I still think it's a good idea. Next, hold both your hands with palms facing you. Stick your pinky and ring fingers on each hand (4 in all) up into the circular area where the ice and water come from. Then place your thumbs on the refrigerator just to the left and right of the unit. This is where you get your leverage. Finally, give slow steady pressure focusing 1/2" up from the bottom. That is where the first tabs are located (1 on each side). Once you get those two popped out, continue pulling the bottom out as if it was hinged along the top. There is another tab on each side 1-1/4" from the top. The four side tabs are the main (i.e. Hardest to break free) holding tabs. It is definitely harder the first time the unit is removed. After that, you don't have to pull nearly as hard.
There are three additional tabs along the top. (Glimpse at 12:28) 1 in the center and 1 on each side 1-1/2" in from the side. These don't appear to hold as tightly as the 4 tabs on the sides.
Hope this helps! Maybe I need a separate video just on this step? Let me know in the comments.
Thank you for explaining the motions. We performed them as you noted and had success! Thank you very much taking the time to explain it further!!!
may i know the same parts work for Samsung model RF28JBEDBSR?. thanks.
I don’t know the answer. Sorry.
Can you give a little more detail on how you pulled the unit out. Points of pressure for each hand and finger placement that worked for you. Are you pushing pulling any specific directions or in a specific sequence by hand or finger. Are you doing a twisting in any particular direction? Any details would help….
You sir get the prize. You convinced me to inspect my unit in order to provide the community more information. Check out my new comment pinned to the top of the comments.
Hope you find the video helpful. Let me know in the comments if you used the temporary fix.
So I had the same problem you had ..all i bought was the lever..took it out did everything in the video I snapped it back in but now wen i press on the lever the lever stays pushed so water or ice will keep coming so I have to pull it back everytime now to make it stop..do u think I probably need to get a new spring? The old one looks fine doesn’t looks damage or anything ..wat you think??!
Double check to make sure you installed the spring properly... that would be my guess as to the cause. Other than that I would, obviously, try to figure out mechanically what's preventing it from returning to the proper position. Maybe try removing the spring and see if that helps you figure out if something else is blocking it. There really isn't anything other than the spring and the the two "pins" that slip into the holes on either side. Good luck.
@@LifeHappensLetsFixIt thank you just ordered a new spring let u know how it goes
Hello! I removed the screw but my unit won't pop out like yours! Any suggestions? Thanks in adcance!
Review my pinned comment for more detailed instructions.
What is the part # for the spring that fits into the lever?
It’s in the video description.
Best video ! Only problem we r having is getting the full screen part out. It doesn't budge. We have had two strong men in to remove it after unscrewing. Help!
Yes, mine was quite difficult to remove the first time. I have a pinned comment with details on how to remove it and exactly where the locking tabs are located. Note the part about exactly where to apply pressure. Hope this helps and good luck!
@@LifeHappensLetsFixIt I ended up hiring someone for quite a lot of money. He even said it was the hardest he has ever worked on. Also once repaired he couldn't get the screw and hole to line up so I left the screw out. It isn't moving! I couldn't find your instructions but thanks . Maybe they can help someone else.
Can you show us what to do when the display is not reading correctly. I have a display that is just above the ice dispenser that is not reading correctly. Do you know how to fix that? The main control is in the back of the frig. Is that what needs to be replaced.
Thanks. Great job on the video.
I'm sorry that you have an issue with your display. I'm sorry but I don't have any advice other that to search TH-cam and see if anyone else has a video to help with your issue.
Hey boss quick question do we only need one spring ??
Correct, the spring is only on one side... for my model. I guess it is possible that your model is different.
@@LifeHappensLetsFixIt no sir we have the same model thank you so much !!!
My Samsung is not making ice do u have a video for that
I'm sorry. I don't have a video for that.
Could someone tell me what type and where to order the spring? We took it apart to fix and the spring is gone :/
Sure thing. I actually have a link to the part in the video description. It's #2 Lever Spring
Great! Thank you-Was able to confirm I ordered the correct one last night!!
Can i use refrigerator without filter if im not using water from the refrigerator
I’m not 100% sure, but I believe you can. Refer to this article www.samsung.com/ie/support/home-appliances/does-the-water-dispenser-work-without-an-aquapure-water-filter-on-my-samsung-refrigerator/
@@LifeHappensLetsFixIt thank you
My unit does not have the small hole for the spring. What now?
Sorry. I am just a homeowner and I am only familiar with the one I have.
Wondering how hard it is to pull the unit out? We’re following your great video?
The first time can require pulling with a good bit of force. Just follow the tips in my pinned comment (the first comment at the top)
Sadly, the lever for my Samsung fridge is no longer made and I cannot find one other than one used one on ebay for 100 bucks!
Sorry to hear that... I guess at some point it's time to move that unit to the garage and get a shiny new one. Fourth of July Sales are coming up if you can wait. That gives you a month or so to research the best choice.
I removed the one screw underneath and am pulling but it won't come out. What the heck I'm I doing wrong ? Thanks
You just need to pull harder. Read my pinned comment at the top of the comments section for additional pointers.
@@LifeHappensLetsFixIt Had a stronger friend do it. Thanks !
Great vid but now the lights don’t work on the dispenser for ice, water etc anyone have an idea how to get the lights to work agaon ?
I'm not sure about that. Maybe take the unit back out and make sure one of the connections didn't come loose.
@@LifeHappensLetsFixIt yeah - weird - lights worked initially then pooped on me. Gotta be the connection- not sure why it woulda just stopped though but what can you do. At least we have water again!
Hello what is a pinned comment and where is it located thank you
It’s just the very first comment in the list. I can “pin” any comment (like a thumb tack) and make it always show up first in the list of comments so it’s easy to find.
My Samsung quit dispensing water and ice. The lights come on and the door opens but no ice is dispensed. Nor will the water dispense. Ideas?
I would call Samsung’s 800 number first. I’ve heard you can sometimes get some help from them especially if you haven’t owned it that long. Otherwise, just search TH-cam. I’ve see a lot of videos discuss the water line freezing.
I am unable to easily remove the whole water dispenser panel. Is there a trick?
Make sure you removed the one screw. After that, I had the same problem. I felt like I was going to break it, but it finally popped out.
Just look carefully at the video where I have it removed. Pay attention to the shoot where the ice comes out and note which piece is supposed to come out and which part isn’t. Then get a good grip and give it firm steady pressure until it pops out.
@@LifeHappensLetsFixIt how do you get the lever off to begin with and must it be removed to take the device off the door?
@@gailsboys I may be missing something, but the video explains how to replace a broken lever that has already fallen off. Can you explain what you are trying to accomplish?
I cannot get the assembly out ... I don't want to break it. 🤬
I can't promise that you won't break it, but mine took a lot of force and it did not break anything. Others have reported that one or two of the plastic tabs broke, but it did not affect the operation of the refrigerator and it still locked back in place. Look at the tips I provided in the first comment in the list on this video.
Worst fridge ever... Gives me nothing but hell. Thank you though
Samsung has by far the worst fridges on the market