UPDATE ON PRICING NEVERFULL REPAIR 6/29/2022 I had monogram neverfull mm repair. It has a couple of splitting in the binding, they did saw some canvas cracking, but the atelier at LV STORE in costa mesa still took it, quoted me 450 to replace all leather parts plus inside pocket on my 10 year old neverfull. 😄
@@angelavalentin7846 hi they didnt as i no longer have the receipt. They did ask for my email address though. Though I previously bought some bags associated with that email. I think receipt is only for verification of purchase if you are claiming for factory damage. As long as your bag is authentic they will fix it.
I won't buy anymore neverfulls because of how thin the canvas is compared to years past. She should have replaced the bag. For $1400 plus tax I feel the bag should withstand normal/everyday wear and tear less than a year.
Laptops and tablets are heavy for a handbag imo...maybe safer to get a small padded laptop bag that you could carry over your shoulder. Might be easier on the LV canvas and straps.
I recently purchased the same bag but I noticed that the leather trim on the rim of the neverfull overlaps. Does yours overlap, too? Mine overlaps on both sides of the bag.
hi babe! yea i noticed that after a while too, mine overlaps as well. i think that’s normal, probably since it’s a treated leather and then can’t manipulate it much
AHHH, sadly i had to turn in my PSM agin... with the same glazing issues on the chappe. Thankfully they will repair it for free! I have a feeling that these issue will forever be a problem for the PSM. I think if it happens for the third time I will just allow it to do its thing and just wear it out... it just sucks that the leather is super soft and no matter how much I baby it it still happens.
yea i feel like that little piece of leather is just going to keep doing that over time, but i love the bag so much 😭 glad we in the same boat tho heeh ❤️
Hi would they fix the straps if they are king of wear and tear cause mine is kind of cracked and tearing from the straps on the purse were we hold them . the part were it sewn on the purse not the triming the part that you want to get fixed but they told you that they were ok still cause mine look like it want to tear of .
Can you get parts of an LV bag fixed if you don’t have the original receipt or you are not the original owner but it is an authentic bag and there have been no repairs on it ever? I purchased a pre-owned bag and want to have the zipper pull leather replaced but don’t have the original paperwork for it. Would I just have to pay for the service then or is it not even an option if I want to pay?
I just purchased a used Neverfull in the Damier Ebene. It has a lot of scratches and can see through the dye on the trim. Would there be anyway to re dye the leather myself until I decided to get a full repair?
Nice video I’m glad they were able to repair your bag! They are really nice about helping to fix the items I go to the LV boutique on 5th Avenue and the repair department are so considerate and wonderful there.
I am purchasing my very first LV and I want this exact bag! I am so glad that you made this video. I have been very hesitant with this print due to cracking in the handles and trim. I'm glad that they have a one year warranty. My question is this: do you get an additional warranty on the repaired piece?
I got 2 bags repair. My Turenne PM and Palm Springs mini. They were older the one year by a couple months. My SA (that works in the repair department/ is a repair specialist herself) said they will repair bags free of charge over the year as long as the bag is in very good condition. My Turenne was 18 months only and my Palm spring mini was 20 months I had the same repair as your Palm Springs mini but on all 4. I didn’t have to pay for the repairs. Idk if it’s different for every store but that’s what she told me 😊 btw I’m from Southern California
oh wow thats really good to know! thank you so much for sharing with me crystal! :) i hope it is the same for me as well, i think i keep my bags in relatively good condition hehe, but i feel like LV is always different in each store, which is kinda sad. but we still love them 😭❤️
heycarmen yeah you would think each store would have the same policy. I think you do from your vlogs I wear mine the same. I have my bags for work, school, and daily. I think the rotation helps them last longer. If you’re ever in Southern California and your bag has an issue I’ll give you my SA contact. She’s really nice! 😊💕
Crystal Bosch This isn’t true for every boutique....everyone unfortunately doesn’t get the same standard treatment on repair costs and defective bags...
UPDATE ON PRICING NEVERFULL REPAIR 6/29/2022
I had monogram neverfull mm repair. It has a couple of splitting in the binding, they did saw some canvas cracking, but the atelier at LV STORE in costa mesa still took it, quoted me 450 to replace all leather parts plus inside pocket on my 10 year old neverfull. 😄
Hello, did they ask for a receipt? Or proof of purchase? Thank you
@@angelavalentin7846 hi they didnt as i no longer have the receipt. They did ask for my email address though. Though I previously bought some bags associated with that email. I think receipt is only for verification of purchase if you are claiming for factory damage. As long as your bag is authentic they will fix it.
@@cammilledee thank you! This is so helpful
I won't buy anymore neverfulls because of how thin the canvas is compared to years past. She should have replaced the bag. For $1400 plus tax I feel the bag should withstand normal/everyday wear and tear less than a year.
yea it’s true, very sad to see what’s happening with this one. i got it as a gift so i’m still grateful to have one tho! thanks for stopping by
Laptops and tablets are heavy for a handbag imo...maybe safer to get a small padded laptop bag that you could carry over your shoulder. Might be easier on the LV canvas and straps.
Exactly my neverfull is a year old and the canvas is already ruined I’m so disappointed ☹️
Im apart of the Notification squad ( second subscriber to comment) love Carmen videos
Do you know which place can i replace or fix the cracked border of the LV Neverfull bag ? Please let me know , thank you so much
I recently purchased the same bag but I noticed that the leather trim on the rim of the neverfull overlaps. Does yours overlap, too? Mine overlaps on both sides of the bag.
hi babe! yea i noticed that after a while too, mine overlaps as well. i think that’s normal, probably since it’s a treated leather and then can’t manipulate it much
Yes that’s normal
Kassandralise everyone’s overlaps
AHHH, sadly i had to turn in my PSM agin... with the same glazing issues on the chappe. Thankfully they will repair it for free! I have a feeling that these issue will forever be a problem for the PSM. I think if it happens for the third time I will just allow it to do its thing and just wear it out... it just sucks that the leather is super soft and no matter how much I baby it it still happens.
yea i feel like that little piece of leather is just going to keep doing that over time, but i love the bag so much 😭 glad we in the same boat tho heeh ❤️
Hi would they fix the straps if they are king of wear and tear cause mine is kind of cracked and tearing from the straps on the purse were we hold them . the part were it sewn on the purse not the triming the part that you want to get fixed but they told you that they were ok still cause mine look like it want to tear of .
Can you get parts of an LV bag fixed if you don’t have the original receipt or you are not the original owner but it is an authentic bag and there have been no repairs on it ever? I purchased a pre-owned bag and want to have the zipper pull leather replaced but don’t have the original paperwork for it. Would I just have to pay for the service then or is it not even an option if I want to pay?
As long as its authentic theyll fix it
I just purchased a used Neverfull in the Damier Ebene. It has a lot of scratches and can see through the dye on the trim. Would there be anyway to re dye the leather myself until I decided to get a full repair?
Just FYI - If you alter anything in the bag (if you dye it) they wont repair or touch it. It will be not be considered authentic.
Wondering if LV would do repairs on a MM purchased secondhand...Do you know?
Heather S yes they do
Yes you don’t need receipts, you just need it to be authentic.
I love Louis Vuitton. Good that they fix your bag 👍🏽
Nice video I’m glad they were able to repair your bag! They are really nice about helping to fix the items I go to the LV boutique on 5th Avenue and the repair department are so considerate and wonderful there.
yaaaay thanks rosalie! i'm so glad as well haha
I am purchasing my very first LV and I want this exact bag! I am so glad that you made this video. I have been very hesitant with this print due to cracking in the handles and trim. I'm glad that they have a one year warranty. My question is this: do you get an additional warranty on the repaired piece?
i'm so happy it was useful! yep i was told that part has its own warranty, its 1 year
@@hey.carmen perfect, thank you SO much!! I'll be purchasing this one very soon. I am SOO excited!!
Carmen! I found that instant coffee that you drink at a local Chinese market near me and I love it!! I’m so happy I found it! 👌🏼👌🏼🙏🏻
omg looooool kourttnee!! i'm so glad that you love it hehe!! i love it as well 🤤❤️
@@hey.carmenwhat was the brand? I’d looove to try!
The leather trim looks flawless. Are there any seams or can you see where they joined the trim?
thank jen! yup i can see where the trim ends, its the same as when i got the item new
Thankyou , the information you gave was very helpful , especialy the warranty timeframe and needing the receipt for a covered repair.
glad they fixed it!!
The repair was at no cost?
Carmen you are a world class beauty. Happy New year to you guys. Cheers!
I got 2 bags repair. My Turenne PM and Palm Springs mini. They were older the one year by a couple months. My SA (that works in the repair department/ is a repair specialist herself) said they will repair bags free of charge over the year as long as the bag is in very good condition. My Turenne was 18 months only and my Palm spring mini was 20 months I had the same repair as your Palm Springs mini but on all 4. I didn’t have to pay for the repairs. Idk if it’s different for every store but that’s what she told me 😊 btw I’m from Southern California
oh wow thats really good to know! thank you so much for sharing with me crystal! :) i hope it is the same for me as well, i think i keep my bags in relatively good condition hehe, but i feel like LV is always different in each store, which is kinda sad. but we still love them 😭❤️
heycarmen yeah you would think each store would have the same policy. I think you do from your vlogs I wear mine the same. I have my bags for work, school, and daily. I think the rotation helps them last longer. If you’re ever in Southern California and your bag has an issue I’ll give you my SA contact. She’s really nice! 😊💕
Crystal Bosch from my experience if under two years it’s free
Crystal Bosch did you also have the original receipt? Mine was a gift from an ex and I don’t have the original receipt 😬
Crystal Bosch This isn’t true for every boutique....everyone unfortunately doesn’t get the same standard treatment on repair costs and defective bags...
lol the ending
hehehehe awks (:
Would u ever consider making a asmr/soft spoken video? Your voice is so soothing. 😇
These bags aint shit! I would never spend that kind of money for a cheap canvas bag. I rather go to Coach or Kate Spade.
ok