I have palm beach shutters installed a year ago and they sag. Although I know it's not going to be any different, I went along with what Hunter Douglas recommended me to do, which is to have 2 panels replaced. Before the installers put the new ones in, I took a straight edge, or ruler and showed them the sag. Since they are just installers and don't deal with the manufacturer, I had the 2 new panels installed. It's the product that's the problem. It does NOT work. The warranty says it does not warp or deform, but they do. They are of inferior material. Hunter douglas' claim of their product being durable is false. It is a cheap product. Still, I paid a lot of money to get it, and now Hunter Douglas won't even work with me. I will continue to write about this, no matter how long it takes, so no one else will get this inferior product.
I have palm beach shutters installed a year ago and they sag. Although I know it's not going to be any different, I went along with what Hunter Douglas recommended me to do, which is to have 2 panels replaced. Before the installers put the new ones in, I took a straight edge, or ruler and showed them the sag. Since they are just installers and don't deal with the manufacturer, I had the 2 new panels installed. It's the product that's the problem. It does NOT work. The warranty says it does not warp or deform, but they do. They are of inferior material. Hunter douglas' claim of their product being durable is false. It is a cheap product. Still, I paid a lot of money to get it, and now Hunter Douglas won't even work with me. I will continue to write about this, no matter how long it takes, so no one else will get this inferior product.
I have God.